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Past
Support Retail Specialist @Teletech
2022 ~ 2024
Within one month
Word
Google Sheets
Google Drive
Unemployed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
TESDA: Technical Education and Skills Development Authority
Introduction to Caregiving
Avatar of Mai Ki.
Avatar of Mai Ki.
Data Entry Specialist/Booking Agent @E-assist Virtual Outsourcing Services
2020 ~ Present
E-assist Virtual Outsourcing Services/Data Entry Specialist
Within one year
Christine Maike · Virtual Assistant · Customer Service Representative· Data Entry Specialist· ESL Teacher Cebu City, Cebu, Philippines Personal Details Date of birth: November 7, 1995 Gender: Female Nationality: Filipino Civil Status: Single Skills Email Management Calendar Management Chat Support Data Entry Shopify VA Microsoft Office/Google Docs Administrative Skills Work Experience Data Entry Specialist/Booking Agent • E-assist Virtual Outsourcing Services NovemberPresent As a Data Entry Specialist/Booking Agent, I was tasked with performing more essential transportation tasks. Tasks include quoting customer requests, tracking shipments, scheduling pending shipments, tracking and tracing existing shipments and shipment updates to
Interpersonal Skills
Ability To Work Under Pressure
Project Completion
Full-time / Remote Only
4-6 years
Cebu Technological University
Bachelor of Science in Development
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Avatar of the user.
Freelance (NFT Discord Moderator) @JRNY Club
2022 ~ Present
Customer Service Representative/Administrative Staff
More than one year
Marketing
Microsoft Office
Google Drive
Full-time / Interested in working remotely
6-10 years
Aphrodite Training and Assessement Services
Call Center Training NCII
Avatar of Retno Widiantoro.
Avatar of Retno Widiantoro.
Customer Experience & Support Logistic @Janio Asia
2020 ~ Present
Customer Success / Marketing Specialist / Account Executive / Operation / Community
Within three months
up customer cases/inquiry. Make report lost parcel to the client and followed up with the claims team. Outbound email/calls to the client regarding the delivery exception (Bad address/Rejected by the consignee/Prohibited items). A day 30/ticket. Customer Support ECommerce PT Bimasakti Multi Sinergi, Indonesia • OctoberJune 2020 Interaction with customers using multiple channels, such as: Calls: Both Inbound & Outbound, Live Chat, Freshdesk email, WhatsApp Business, Social Media Platform. Monitoring and ensuring all payment/order from customers running well with helpdesk tools (CPanel/API), and minimizing
Excel
Email Management
Email Support
Employed
Full-time / Interested in working remotely
4-6 years
University Technology of Yogyakarta, Indonesia
Informathics
Avatar of the user.
Full-time / Interested in working remotely
6-10 years
Avatar of Payal Prajapati.
Offline
Avatar of Payal Prajapati.
Offline
Software Developer @Siemens Technology
2018 ~ Present
Software Developer
More than one year
on in-built tools to help ease the process for the development teams. Have working Experience with TFS server, MTM. Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios]. Projects : Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. Centralized Run Environment - Project uses TCM.exe
Automation Framework Development
Team Foundation Server
Powershell Scripting
Full-time / Interested in working remotely
4-6 years
Krupajal Engineering College
Bachelor of Technology B.Tech. Computer Science and Engineering
Avatar of Kim Anh.
Avatar of Kim Anh.
Past
Cook @Scmc clubhouse
2023 ~ 2024
Cook
Within three months
cuối năm Support the team to prepare ingredients for cooking for year-end parties and events Baker • Petit coffee and bread thángtháng| partime job Hỗ trợ công việc nướng bánh vào ca đêm với sự sắp sếp của quản lý . Đảm bảo sản phẩm bánh đúng số lượng và chất lượng Support baking work on night shift . Make sure bread products are correct and quality Demi • Minamoto Japanesse restaurant thángtháng| hot-cold kitchen Chịu trách nhiệm làm cá , sushi , sashimi . Kiểm tra hàng hoá và kiểm kê số lượng tồn kho hàng tháng để vừa đánh ứng
Excel
PowerPoint
word
Unemployed
Open to opportunities
Full-time / Not interested in working remotely
4-6 years
Cet
Bếp
Avatar of Brahian Steveen Giraldo Medina.
Senior Web Developer
More than one year
and development of the new projects. Analysis and compilation of requirements. Develop new functionality to applications in production. Management of MySQL databases. Creation of web services (SOAP, REST) Studies Universidad Autónoma de Occidente, 2013 Computer technologist Idioms Native Spanish Intermediate English Projects ChatPlus Application to give support (CHAT) in real time Backend: API rest with NodeJs, Express, mongoDB and WebSockets with (Socket.io) Frontend: Angular 4, TypeScript, JavaScript, HTML, CSS Creation of a widget to embed the chat in the different clients Pymes+2 Accounting software Develop different modules that make up the application
Node.js
PHP
JavaScript
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Universidad Autonoma de Occidente
Informatica
Avatar of Jonathan.
Avatar of Jonathan.
Consultant – Owner @亮點顧問有限公司 - Enlightened Consulting
2018 ~ Present
Consultant - Owner
Within one month
enlightenedservices.org - Provide wealth solutions to clients – https://brighttrades.net General Manager • 波思貝有限公司 - Posebay AugustApril 2023 Marketing agency - Hire and manage a marketing team : marketing manager, operations manager, and customer service agents and manager. - Set up and manage live chat, advertising, support ticketing, social media, SEO & build websites - Manage client's marketing budget in the cryptocurrency, casino and camping industries Finance Manager • Iron Group SeptemberOctoberHired and mentored accountants & payment-assistant - Centralized consolidation and month-end processes across all entities which caused closing and consolidation times to be halved.
Communication
CRM
Digital Marketing
Employed
Full-time / Interested in working remotely
6-10 years
Chartered Institute of Management Accountants
Certificate in Business Accounting
Avatar of Zahid Saleem.
Avatar of Zahid Saleem.
Freelancer @Freelancer at PeoplePerHour
2023 ~ Present
Within one year
saleem/ Work Experience FebruaryPresent Lahore, Pakistan Freelancer at PeoplePerHour https://www.peopleperhour.com/freelancer/business/zahid-saleem-customer-support-email-support-qvwaymm#offers Market research & Sales (Remote), Lead Generate (Remote), Appointment Setter (Remote), Data Entry & Research (Remote), Customer Service (Remote), Customer Support - Live Chat, Email handling & Phone Calls (Remote), Virtual Assistant (Remote), Debt Collector (6 month project - Remote), Complaints Handling (Remote), Social media Post Creation (Posts, Videos at Canva), Virtual Assistant Business Development JanJan 2023 Lahore, Pakistan Customer Support Supervisor Digital Billing Services Leading a team & managing customer service representatives.
Canva
Google Drive
Communication
Employed
Full-time / Interested in working remotely
10-15 years
University of the Punjab
Sociology

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More than one year
Software Developer
Siemens Technology
2018 ~ Present
Bengaluru, Karnataka, India
Professional Background
Current status
Job Search Progress
Professions
Other
Fields of Employment
Software
Work experience
4-6 years
Management
Skills
Automation Framework Development
Team Foundation Server
Powershell Scripting
Software Testing
Automation
Oracle 10G
Selenium
Coded UI
Auto IT
C#
Languages
Job search preferences
Positions
Software Developer
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Krupajal Engineering College
Major
Bachelor of Technology B.Tech. Computer Science and Engineering
Print

Payal Prajapati

Objective: To work in a value driven organization and fulfill every responsibility trusted upon me with full dedication.

Software Developer in Test 

Bangalore, Karnataka, IN 

Contact: 7846925568 

Email: [email protected]

DOB: 25 May 1991

Address: Electronic City – 2, Bangalore - 560100

Languages Known: English, Hindi, and Odia

Experience: 6 years

Profile 04 00@2x

Skills


Programming Languages

  • C#
  • Basics of Core Java
  • Powershell
  • TFS APIs


Automation Tools

  • Selenium
  • Coded UI
  • Auto It
  • PSExec
  • Test Complete - Basic


Software Tools

  • Team Foundation Server
  • Microsoft Test Manager
  • Github

Work Experience

Siemens Technology and Services Pvt Ltd, Senior System Analyst, Feb 2018 ~ Present

  • Worked on automation framework to increase test coverage for the product.
  • Worked with Feature Specifications to derive test cases.
  • Worked on multiple internal tools to help automate test process for the team.
  • Project : SiVArc, TIA Portal, A desktop based application to help client set rules for creating multiple objects.

Aptean India Pvt Ltd, Senior Software Engineer, March 2014 ~ January 2018

  • Worked on Developing the Framework (Integrated and Hybrid) for Automation Team.
  • Worked with Coded UI for desktop based and Selenium for web based application's automation.
  • Designed the Framework to test the desktop and web based applications - using POM (Page Object Model).
  • Worked on in-built tools to help ease the process for the development teams.
  • Have working Experience with TFS server, MTM.
  • Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios].
  • Projects :
  1. Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. 
  2. Centralized Run Environment - Project uses TCM.exe [MTM] to execute automated scripts on daily Basis to check the health of the scripts. Project have capabilities like split run, distribute run, custom run title, email notifications, etc. 
  3.  Aptean Test Mate - It is an in-house web based project to create a friendly UI for manual QA. This tool will be able to list all automated test cases according to the user input and user will be able to execute test cases on their environment. The tool will also be able to configure the machine for automation script execution. Also worked on POC of parallel execution of selenium scripts on same machine for resource optimization.

Role and Responsibilities and Education

  • Understanding the product by going through the User’s guide/Feature Specification of the product.
  • Perform Manual Testing to understand the flows.
  • Submit clearly written bug with correct priority and severity, if any found.
  • POC of any new tool available in open source for test automation.
  • Involve in daily/weekly status reporting and official meetings.
  • Work with development team for test case review. 
  • Work with colleagues on script review to have a well maintained code.
  • Work on script execution and root cause analysis of failed test cases. 
  • Work on execution reports, test list reports. 
  • Get the requirements from the team, prioritize and provide the exe with feature implemented. 
  • Solve any issues in the in-built product faced by team members and resolve it as soon as possible. 
  • Lead the team (automation) and explain them the requirements of the project. 
  • Get weekly status from team members and assign tasks accordingly.
  • Hire resources fit for the team whenever there is any requirement.

Krupajal Engineering College (BPUT), 2009 ~ 2013

B.Tech in CSE with 7.43 CGPA

Carmel Convent School (ISC), 2007 ~ 2009

12th, Science Stream - 65.33%

St. Gregorios School, 2007 Passout

10th, Science Stream - 78.71%

Certifications:

ISTQB - Foundation Level - 2019

Oracle 10g - 2012

Core Java - 2013

Resume
Profile

Payal Prajapati

Objective: To work in a value driven organization and fulfill every responsibility trusted upon me with full dedication.

Software Developer in Test 

Bangalore, Karnataka, IN 

Contact: 7846925568 

Email: [email protected]

DOB: 25 May 1991

Address: Electronic City – 2, Bangalore - 560100

Languages Known: English, Hindi, and Odia

Experience: 6 years

Profile 04 00@2x

Skills


Programming Languages

  • C#
  • Basics of Core Java
  • Powershell
  • TFS APIs


Automation Tools

  • Selenium
  • Coded UI
  • Auto It
  • PSExec
  • Test Complete - Basic


Software Tools

  • Team Foundation Server
  • Microsoft Test Manager
  • Github

Work Experience

Siemens Technology and Services Pvt Ltd, Senior System Analyst, Feb 2018 ~ Present

  • Worked on automation framework to increase test coverage for the product.
  • Worked with Feature Specifications to derive test cases.
  • Worked on multiple internal tools to help automate test process for the team.
  • Project : SiVArc, TIA Portal, A desktop based application to help client set rules for creating multiple objects.

Aptean India Pvt Ltd, Senior Software Engineer, March 2014 ~ January 2018

  • Worked on Developing the Framework (Integrated and Hybrid) for Automation Team.
  • Worked with Coded UI for desktop based and Selenium for web based application's automation.
  • Designed the Framework to test the desktop and web based applications - using POM (Page Object Model).
  • Worked on in-built tools to help ease the process for the development teams.
  • Have working Experience with TFS server, MTM.
  • Worked with PSExec tool to execute test cases on remote machines for verifying remote assist related test cases. [2 machines are involved for such scenarios].
  • Projects :
  1. Support Soft - A self-heal plus assisted support product. The product has both desktop and web applications. It is a highly technical product which contains modules like Chat Support, Ticket Request System, Account Management, Remote Support and self-heal. 
  2. Centralized Run Environment - Project uses TCM.exe [MTM] to execute automated scripts on daily Basis to check the health of the scripts. Project have capabilities like split run, distribute run, custom run title, email notifications, etc. 
  3.  Aptean Test Mate - It is an in-house web based project to create a friendly UI for manual QA. This tool will be able to list all automated test cases according to the user input and user will be able to execute test cases on their environment. The tool will also be able to configure the machine for automation script execution. Also worked on POC of parallel execution of selenium scripts on same machine for resource optimization.

Role and Responsibilities and Education

  • Understanding the product by going through the User’s guide/Feature Specification of the product.
  • Perform Manual Testing to understand the flows.
  • Submit clearly written bug with correct priority and severity, if any found.
  • POC of any new tool available in open source for test automation.
  • Involve in daily/weekly status reporting and official meetings.
  • Work with development team for test case review. 
  • Work with colleagues on script review to have a well maintained code.
  • Work on script execution and root cause analysis of failed test cases. 
  • Work on execution reports, test list reports. 
  • Get the requirements from the team, prioritize and provide the exe with feature implemented. 
  • Solve any issues in the in-built product faced by team members and resolve it as soon as possible. 
  • Lead the team (automation) and explain them the requirements of the project. 
  • Get weekly status from team members and assign tasks accordingly.
  • Hire resources fit for the team whenever there is any requirement.

Krupajal Engineering College (BPUT), 2009 ~ 2013

B.Tech in CSE with 7.43 CGPA

Carmel Convent School (ISC), 2007 ~ 2009

12th, Science Stream - 65.33%

St. Gregorios School, 2007 Passout

10th, Science Stream - 78.71%

Certifications:

ISTQB - Foundation Level - 2019

Oracle 10g - 2012

Core Java - 2013