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进阶搜寻
On
4 到 6 年
6 到 10 年
10 到 15 年
15 年以上
技術副理 @奧圖碼科技 | Optoma Technology2022 ~ 现在
・
Staff Engineer/Manager
一個月內
Shih-Wei Huang Software Engineer New Taipei City, Taiwan Phone：Email： [email protected] Summary Ten years of software development experience. Five years of experience in video streaming on mobile devices. Lead a project team effectively and efficiently. 技能 iOS (Swift, Objective-C) MVVM Architecture Clean Architecture SwiftUI Reactive Functional Programming CoreData Android ( Java ) React-Native Electron JS, React JS, Node JS Spring framework (Java) PostgresSQL / Mongo DB SQLite 工作經歷 Manager Optoma Technology • 2022/06 - Present Assist in defining product direction and managing multiple outsourcing projects. Refactor Client
就职中
・
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
私立中山醫學大學
・
生物化學
曾任
iOS Developer @CRYPTO.com2022 ~ 2023
・
iOS Developer
兩個月內
構：MVVM, MVVM-C - 串接 RESTful API (使用 Moya) - 使用 RxSwift, SnapKit - 負責開發新功能與調整舊有功能 - App rating & feedback - Mass Token - Backup phrase recovery revamp (A/B test) - Mission - App 優化: 離線瀏覽 - 資料庫使用 Core data - 跨部門溝通 PM, Designer, QA, BE, 及 Android 天堂遊戲有限公司 , Aug~ NoviOS Developer 遊戲平台 App - 使用 Swift - 專案架構 MVVM - 串接 RESTful API (使用 Alamorefire) - 使
待业中
・
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Feng Chia University
・
Information Engineering and Computer Science
iOS Developer / Engineer Manager (Consulting) @數字科技股份有限公司2023 ~ 现在
・
App Team Lead, Senior iOS Developer
一個月內
熱愛 交流分享、投入開源及 撰寫文章，教學相長。 Taipei City, Taiwan http://zhgchg.li Education National Taiwan University of Science and Technology Bachelor's degree, Information Management •Skills iOS Swift Rx/Combine Objective-C UIKit Core Data MVC/MVVM/Clean Architecture Design Patterns Testing(Unit/UI/SnapShot/E2E) Automation G Suite Google Apps Script Ruby Python Google Cloud Function CI/CD Backend PHP (Laravel/CI3) MariaDB/MySQL Redis Docker Linux Nginx Tools Asana Slack Git/Github
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
國立臺灣科技大學
・
資訊管理系
全端工程師 @帝商科技股份有限公司2020 ~ 现在
・
Software Engineer
一個月內
現新的技術、閱讀科技或財經相關的文章。 Skills Backend/Frontend PHP - Laravel, CodeIgniter Node.js C# C＋＋ C Python - Robot Framework Java JQuery HTML CSS Vue.js C# - ASP .NET C# - .NET Core Databases ELK MySQL MariaDB MSSQL Redis MongoDB Oracle Others Scrum AWS Git Lab (CI/CD) Docker, Docker-compose Swagger Apache Linux Nginx Insomnia ngrok jenkins Kendo UI Work Experience 帝商科技股份有限公司 全端工程師｜目前 WMS系
就职中
・
目前会考虑了解新的机会
全职 / 暂不考虑远端工作
4 到 6 年
朝陽科技大學
・
資訊工程系
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
6 到 10 年
iOS Developer @Sequent Lab, Ltd.2022 ~ 现在
・
Senior iOS Developer
一個月內
. The APP is used with a smartphone, which can make users know their physical condition, like Heart Rate , Daily Steps, Sleep Status, and record the sports details to provide a better control of your health. Implemet: I use SwiftUI within MVVM to build the View, and combine the data in with a viewmodel like notification or data source from backend. I also need to use BLE 4.2 to exchange the raw data from the phone to the watch and then store the data in CoreData . To record more information from users, we also have
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
國立清華大學
・
Computer Science待业中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
6 到 10 年
國立臺北大學 National Taipei University
・
資工所
Senior iOS developer @CRYPTO.com2022 ~ 现在
・
ios工程師
三個月內
態的頁面跳轉邏輯 Others: 1. Third Party 2. Cocoapods 3. UI/UX設計及Sketch 4. HTML / CSS / JavaScript 5. Jenkins / Fastlane / GitHub action 6. GCP 7. python crawler Framework 1. Core Animation / Core Graphics / ARKit 2. Core Location / UserNotifications / MapKit 3. AVFoundation / AssetsLibrary 4. Core Bluetooth 5. WebKit 6. SpeechKit Third Party: 1. SDWebImage 2. Mixpanel-swift / Firebase 3. Moya / Alamofire 4. FMDB 5
就职中
・
目前会考虑了解新的机会
全职 / 暂不考虑远端工作
6 到 10 年
長庚大學
・
電子工程所
技術專案經理 - Technical Project Manager @唯數娛樂科技股份有限公司2019 ~ 现在
・
Software Project / Product Management
一個月內
公司，業務服務專員 —陌生廠商開發 客戶關係維護 品管出貨 報關資料準備 技能 Programming Language Swift Design Patterns MVC, KVO, POP, Notification Center iOS 相關 UIKit, Interface builder, Auto Layout, Core Data, GCD, ARC, Networking, Core - Location, MapKit, Core Data Tools Postman, Git, Facebook SDK, Apple Store 上架流程 Frameworks Alamofire, SwiftJSON others CocoaPods 作品 Cafe List 連結串接 Cafe Nomad 網站所提供 API，使用者可以獲得全
就职中
・
目前会考虑了解新的机会
全职 / 对远端工作有兴趣
4 到 6 年
Chung Hua University (CHU) 中華大學
・
企業管理學系就职中
・
目前没有兴趣寻找新的机会
全职 / 暂不考虑远端工作
10 到 15 年
Tamkang University
・
Computer Science and Information Engineering最轻量、快速的招募方案，数百家企业的选择
搜寻简历，主动联系求职者，提升招募效率。
- 浏览所有搜寻结果
- 每日可无限次数开启陌生对话
- 搜尋僅開放付費企業檢視的简历
- 检视使用者信箱 & 电话
搜寻技巧
1
Search a precise keyword combination
senior backend php
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
职场能力评价定义
专业技能
该领域中具备哪些专业能力（例如熟悉 SEO 操作，且会使用相关工具）。
问题解决能力
能洞察、分析问题，并拟定方案有效解决问题。
变通能力
遇到突发事件能冷静应对，并随时调整专案、客户、技术的相对优先序。
沟通能力
有效传达个人想法，且愿意倾听他人意见并给予反馈。
时间管理能力
了解工作项目的优先顺序，有效运用时间，准时完成工作内容。
团队合作能力
具有向心力与团队责任感，愿意倾听他人意见并主动沟通协调。
领导力
专注于团队发展，有效引领团队采取行动，达成共同目标。
专业背景
目前状态
待业中
求职阶段
正在积极求职中
专业
专案管理, 当地主管, 客服专员
产业
游戏, 网络安全, 软件
工作年资
10 到 15 年工作经验（4 到 6 年相关工作经验）
管理经历
我有管理 15 人以上的经验
技能
语言能力
English
・
专业
求职偏好
希望获得的职位
Team Leader
预期工作模式
全职
期望的工作地点
Taipei, 台灣
远端工作意愿
对远端工作有兴趣
接案服务
否
学历
学校
淡江大學 Tamkang University
主修科系
法文
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service
Referees
Name: Barbara Cassar
Organisation: Klipspringer Pty. Ltd. Position: Supervisor
Tel: +613-93181000
Name: Chris Yu
Organisation: Crazysales.com.au Position: Warehouse Manager
Tel: +613-95480224#114
Email: [email protected]
Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,)
Organisation: Long-Hui Interior Design Co., Ltd.
Tel: 0939-020547
Email: [email protected]
Name: Chris Han (Former Operations Manager in TaskUS)
Organisation: Uber Eats
Position: Senior Community Operations Manager
Tel: 0905-511152
Email: [email protected]
Name: Leo Chang (Former Team Leader in TaskUs)
Organisation: Industria del Papel Sido
Position: Vice Genetal Manager
Email: [email protected]
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service