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4-6 years
6-10 years
10-15 years
More than 15 years
TANDORI CHIEF @TONSFOODPARK2022 ~ Present
・
TANDOORI CHIEF
Within two months
other members of the kitchen team to coordinate food preparation and ensure timely service. EducationSBPG NATH IC MANIKA CHOCK BHINGA SARASWATI 6 Proven experience as a Tandoori Chef or similar role, preferably in a high-volume restaurant setting. In-depth knowledge of Indian cuisine, particularly tandoori cooking techniques and spices. Strong culinary skills, including marinating, grilling, and roasting. Ability to work effectively in a fast-paced environment and under pressure. Excellent attention to detail and organizational skills. Skills Adaptability and flexibility Passion for Indian Cuisine: Hygiene Standards: TIME MANAGEMENT TEAM PLAYER Languages Hindi — Professional
Employed
・
Ready to interview
Full-time / Not interested in working remotely
10-15 years
SBPG NATH IC MANIKA CHOCK BHINGA SARASWATI
・
6
Manager @GOMAJI 夠麻吉2017 ~ Present
・
Project Lead / Tech Lead / Team Lead / Technical Manager
Within one month
3. Cloud Architecture, CI/CD, and Software Development Process: (1) Responsibility: Developed hybrid cloud architecture using GCP, especially include local K8S, GaKE, Docker and other services. Implemented CI/CD systems and designed internal software processes, communicating closely with executive leadership. (2) Achievement: Enhanced IT infrastructure flexibility and scalability, improved system reliability and operational efficiency, reduced costs. 4. Data Platform and Personalized Recommendation System: (1) Responsibility: Built AWS data platform including ETL, data warehousing, and lakes. Led development of a personalized recommendation system using AWS Personalize, custom algorithm and Generative AI, e.
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Shih Hsin University
・
Management Information Systems, General
Within one month
PHAN THANH HAO Web Developer Developer with six years of experience in developing web applications. I have good knowledge of object-oriented, database design, and design patterns. Additionally, I have experience in working directly with Foreigner Developers as well| [email protected] Technologies PHP (Laravel) Javascript Bitbucket, GitLab Jira, Confluence OAuth, RESTful, Swagger, Sentry Work Experience Senior PHP Developer • SiliconStack Pty Ltd Junpresent Project: Carbar (Australia company) Carbar is the Australia's first and leading car subscription service, providing an alternative to car ownership with flexibility and commitment-free benefits. Tech stack: Laravel, MySQL, Jquery
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Past
資訊工程師 @六點資訊科技有限公司2023 ~ 2024
・
軟體工程師
Within one month
# .NET Core, port relevant functionalities and data, and validate the correctness of the new system. 3. Due to customer adjustments in checkout and member bonus calculation formulas, recalculate existing database data. Roll-out updates in batches of 5000 records at a time without affecting online services. 4. Migrate a large number of static image CDN hosts by simplifying the process through architecture replacement. 5. Practice and explore system architecture design to enhance flexibility in programming. 6. Emergency troubleshooting of system anomalies, coordinate team manpower allocation and...
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
致理科技大學 Chihlee University of Technology
・
Information Management
Frontend Developer @Morrison Express Corp.2022 ~ Present
・
Frontend Developer
Within one month
Eason Liu Front-End Developer New Taipei City, Taiwan Focusing on leveraging the most suitable technologies to create user-centric web experiences. Overview - In my previous positions, I have worked with front-end frameworks including Vue 2, Vue 3 and React 16+, demonstrating flexibility in adapting to the development frameworks utilized by different teams, Currently working with React.js in my job. - Carefully consider potential problems and propose solutions or efficiency improvements w hen assigned a project or task. - Passionate about exploring new technologies and tackling new challenges. I diligently address issues and constantly
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
FengChia University
・
Economics
Sr. iOS Developer @17LIVE2022 ~ Present
・
iOS Developer
Within one month
17LIVE 三月Present 1. **Video Replay Feature Design and Development** - Collaborated with Android and backend engineers to conceptualize and implement video replay features, including video replay, comment replay, and user interactions (e.g., like, share, comment). - Proactively worked with the project manager to enhance codebase flexibility, anticipating future requirements and ensuring ease of development for new features or customization of existing ones. - Employed the factory pattern to modularize the feature, facilitating its reuse in similar functionalities with video players. - Implemented injection view and data model using protocols, reducing dependencies within the project.
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
南臺科技大學
・
電機工程
製程工程師 @台灣美光記憶體股份有限公司2021 ~ Present
・
半導體製程工程師,半導體製程整合工程師,半導體研發工程師
Within one month
黃偉哲｜ Matt Huang 📱[email protected] About me ●5 years production line experience of manufacturing ●The 300 mm wafer experience for the semiconductor industry ●The knowledge of IMP/RTP/WET/Asher/Cu Plate/Vapor Etch Process Personal Skills ● Microsoft Office：Word/Excel/PowerPoint/OneNote/Outlook ● Certificate：S pecific chemical substance/Toeic 650 ●Soft：Time Management/Flexibility/Collaboration/Self-Motivated Work Experience Process Engineer 台灣美光記憶體 DecPresent Taichung, Taiwan Response for Wet Clean and Etch Process
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立雲林科技大學
・
化學工程與材料工程
Past
Team Leader @TaskUs 美商泰優股份有限公司台灣分公司2018 ~ Present
・
Team Leader
Within two months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
・
法文Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
6-10 years
moulay ismail university
・
English studiesPast
Head of Information Technology @Aihuanhuan Energy2021 ~ 2023
・
Engineering Manager
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
元智大學 Yuan Ze University
・
Computer ScienceThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Project Management, Local Manager, CRM Specialist
Fields of Employment
Games, Cyber Security, Software
Work experience
10-15 years work experience (4-6 years relevant)
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Team Leader
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
淡江大學 Tamkang University
Major
法文
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service
Referees
Name: Barbara Cassar
Organisation: Klipspringer Pty. Ltd. Position: Supervisor
Tel: +613-93181000
Name: Chris Yu
Organisation: Crazysales.com.au Position: Warehouse Manager
Tel: +613-95480224#114
Email: [email protected]
Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,)
Organisation: Long-Hui Interior Design Co., Ltd.
Tel: 0939-020547
Email: [email protected]
Name: Chris Han (Former Operations Manager in TaskUS)
Organisation: Uber Eats
Position: Senior Community Operations Manager
Tel: 0905-511152
Email: [email protected]
Name: Leo Chang (Former Team Leader in TaskUs)
Organisation: Industria del Papel Sido
Position: Vice Genetal Manager
Email: [email protected]
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service