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4-6 years
6-10 years
10-15 years
More than 15 years
Senior Account Manager @360 Saga - PR & Event Activation2019 ~ Present
・
Within one month
Farid Al Ghozali Everything negative pressure challenges are all an opportunity for me to rise.. He who walks in integrity, who does what is right and who speaks the truth in his heart.. Jakarta, Indonesia Pengalaman Kerja Centralized Processing Loan and Channeling, Monitoring and Regulatory Reporting Credit Ass Manager • Bank Sahabat Sampoerna MaretPresent • Approval the process of credit disbursement, repayment, extension, and restructuring in accordance with the documents and data received loan Bank and Fintech. • Perform daily reconciliation of client accounts and transactional data. Investigate and resolve discrepancies in trade details, ensuring accuracy and
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Universitas Prof. Dr. Moestopo (Beragama)
・
International Relations and National Security Studies
Past
影音製作人 @流線傳媒股份有限公司 Fusion Medium2022 ~ 2024
・
影像企劃、影像製作
Within one month
蘇彥菱 我是蘇彥菱，目前在科技媒體擔任【影音製作人】，， 擁有近 10 年的內容製作經驗，擅長企劃、文案及影音 。 主要負責商業案的統籌與製作，包括前期調研、腳本撰寫、現場編導，以及後期專案管理。 過去我曾服務過的客戶包括：台灣微軟、凌華科技及華
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
世新大學 Shih Hin University
・
中國文學系
Past
資深工程師 @17Life_康太數位整合股份有限公司2020 ~ 2024
・
後端工程師、程式設計師、系統分析師
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
台北大學
・
統計學系
Past
Accounting, Finance and Tax @Rumah Batik Solo Ibu Kartini2013 ~ Present
・
Accounting, Finance and Tax
Within three months
Sutisna Staff Ahli Lulusan sarjana akuntansi yang memiliki pengalaman kerja di bidang accounting, finance and tax selama 5 tahun lebih. Memiliki ketelitian, jujur, berdedikasi tinggi dan manajemen waktu yang baik sehingga mampu menyelesaikan pekerjaan secara efektif dan efisien. Berpengalaman dan terampil dalam pembukuan, persiapan pajak, menganalisis dan mengaudit serta pekerjaan administrasi umum lainnya. [email protected] Pengalaman Kerja JuniPresent Bandung, Indonesia Accounting, Finance and Tax Rumah Batik Solo Ibu Kartini 1. Mengontrol aktivitas keuangan dengan mengefisiensi variable-cost sebesar 20% sehingga meningkatkan laba perusahaan 2. Mengelola dan meningkatkan aset perusahaan dengan memajemen arus
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Pendidikan Indonesia
・
Akuntansi
Finance Manager @Pak Wifi Pvt Limited2019 ~ Present
・
Account Manager
Within one month
Business Logo & Copy Right Registration Services Reply of FBR, SECP, IPO & Other legal Notices. Manager Finance & Accounts Pak Wifi Private Limited Islamabad-Pakistan ( JanuaryMarchMonitor Day-to-Day Financial Matters & Operations. Maintain Payroll, Invoicing & Other Transactions. Prepare Monthly, Quarterly & Yearly Financial Reports. Manage Company's Financials, Monitoring & Reporting System. Maintain Accounting Ledgers & Preparation of the Balance Sheet. Preparation of Imcome & Sales Tax Documents & Filling. Prepared Documentation for Annual External Audits. Manager Finance & Accounts AKSAA5 (Salt'n Pepper Restaurant) Islamabad-Pakistan ( JulyJuneReporting to the Executive Director. Posting of General Entries on GL System
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Bahauddin Zakariya University
・
Law
Software Tester @MAXGEN TECHNOLOGIES2018 ~ 2019
・
Software tester
Within two months
Test Scenarios and Defect Report. Work within development scrum teams using agile methodology. Collaborating with BA’s Education Oxford Brookes University M.Sc Digital Marketing •University of Kerala B.Tech Computer science and Engineering •Skills Testing Software Testing Test Cases Agile Methodologies STLC and Defect life cycle Mobile Application Testing Bug Tracking Bug Reporting Functional Testing Regression Testing retesting & Regression Unit Testing Intune Microsoft 365 Suite ITIL Microsoft Office Excel Languages English — Professional Hindi — Native or Bilingual Malayalam — Native or Bilingual Marathi — Fluent Certification ISTQB Foundation Level. Microsoft 365 Certified: Endpoint Admi...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Oxford Brookes University
・
M.Sc Digital Marketing
Past
Senior Facebook Ads Manager @Airbnb2023 ~ 2024
・
Senior Facebook Ads Manager
Within one month
Soham Samprit Senapati Growth-Focused Facebook Ads Manager & UX Writer I'm a data-driven Facebook Ads Manager with a knack for crafting user-centric copy. I combine my passion for targeted advertising with UX writing expertise to help businesses achieve their marketing goals. I leverage Facebook Ads to reach the right audience, craft compelling ad copy, and deliver measurable results. Bhubaneswar, OD, IN Work Experience Senior Facebook Ads Manager Airbnb • AugustFebruary 2024 –Led high-impact Facebook Ads campaigns for Airbnb, driving user acquisition, engagement, and bookings. –Developed data-driven Facebook Ads strategies based on market
Unemployed
・
Ready to interview
Full-time / Remote Only
4-6 years
Bangalore University
・
BCom with Finance and Financial Management ServicesSenior Software Developer @CLÉ2023 ~ Present
・
Senior Software Developer / Tech lead
Within three months
Employed
・
Ready to interview
Full-time / Remote Only
4-6 years
Federal University Oye-Ekiti, Ekiti State, Nigeria
・
Bachelor of Science : ComputerMedia Planning Assistant Manager @DAC_台灣迪艾思股份有限公司2023 ~ Present
・
Account Manager
Within one month
Employed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
National Taiwan University
・
Bachelor
Past
Implementation Coordinator @PT JAVA UNITED SERVICES2022 ~ 2024
・
Project Coordinator
Within one month
field team activities to ensure project execution aligns with plans. Supervision: Monitor field work for quality and safety adherence. Communication: Maintain effective communication among field team, management, and stakeholders. Problem Solving: Address field issues promptly and efficiently. Resource Management: Manage manpower, materials, and equipment usage. Reporting: Provide project progress reports to management. Work Planning: Develop and organize field activities according to plans. Relationship Building: Foster good relationships with clients and partners. Safety Policy Implementation: Enforce safety policies during field activities. Evaluation and Learning: Assess team performance and implement improvements. JuniJanuari
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
SMK NEGERI 2 DEPOK
・
Electrical, Electronics and Communications EngineeringThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
Project Management, Local Manager, CRM Specialist
Fields of Employment
Games, Cyber Security, Software
Work experience
10-15 years work experience (4-6 years relevant)
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Team Leader
Job types
Full-time
Locations
Taipei, 台灣
Remote
Interested in working remotely
Freelance
No
Educations
School
淡江大學 Tamkang University
Major
法文
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service
Referees
Name: Barbara Cassar
Organisation: Klipspringer Pty. Ltd. Position: Supervisor
Tel: +613-93181000
Name: Chris Yu
Organisation: Crazysales.com.au Position: Warehouse Manager
Tel: +613-95480224#114
Email: [email protected]
Name: Zhang, Chen-Quan (Former Field Supervisor in the upstream company - Overseas Engineering & Construction Co.,)
Organisation: Long-Hui Interior Design Co., Ltd.
Tel: 0939-020547
Email: [email protected]
Name: Chris Han (Former Operations Manager in TaskUS)
Organisation: Uber Eats
Position: Senior Community Operations Manager
Tel: 0905-511152
Email: [email protected]
Name: Leo Chang (Former Team Leader in TaskUs)
Organisation: Industria del Papel Sido
Position: Vice Genetal Manager
Email: [email protected]
Chen, Po-Xun
Having lived and worked in Melbourne and Port Au Prince, I gained the problem-solving ability which helps me to tackle difficulties from varied aspects. Flexibility, resilience, honesty, curiosity and diligence are my distinct characters. I am always enthusiastic about the tasks in which I participate.
Date of Birth: 1983.09.07︱Nationality: Taiwanese 0926-911-452 [email protected]
Work Experience
Transcosmos Taiwan
February 2023 - Present, Customer Service Trainer
Achievement:
- Training materials updated and training structure planned according to different phases of CS agents, e.g. tier, new-hiring training, and outbound-call projects.
- Collaborating with the team and client to complete system testing on time e.g. Email, Live chat, Line OA etc. before products launching.
- Collaborating with OM to recruit 5 headcounts for CS team in 2 weeks.
- Gaining a certificate of trainer from client in 3 months.
- CS performance of mock calls improved from 57% in August 2023 to 95% in December 2023 when products pre-launch.
- Collaborating with the client to complete the procedure and conversation skills of escalation cases.
Main Duties:
- Liaising with the operations manager to determine training needs and schedule training sessions.
- Conducting workshops, training sessions and performance improvement plan etc.
- Updating and delivering CS case handling procedure, service spiel development.
- Reporting to client regarding CS procedure clarification.
- Collaborating and clarifying with on-site trainers to mitigate the gap with regard to service procedures and product knowledge.
- Quality assurance by monitoring and evaluating individual performance of Mandarin-speaking agents handling Email/Voice/Live Chat channels.
- Collaborating with Team Lead and QA for KPI management and improvement (CSAT/QA/FCR/SLA/AHT).
- Conversation Skill facilitation and supervision.
- Recruiting CS Team Lead and representatives.
Alphabit Fintech
May 2022 - August 2022
Achievement:
- Establishment of FAQ/ Help Center by collaborating with PM and Marketing.
- Collaborating with colleagues to complete internal/ external document translation.
- Searching and analysing the highlight and downlight of various cryptocurrency wallets.
Main Duties:
- Providing appropriate solutions to meet investors' needs, e.g. trading, staking and loans via live chat and email channels.
- Doing site-check regularly to ensure the statistics on the official websites display correctly.
- Tracking ticket status and collecting data on Jira platform.
- Managing Telegram group to deliver the newest update of the company and market trends.
- Reporting tech issues to the IT department.
- Other tasks assigned by the supervisor.
TaskUs
Teammate: March 2018 - July 2018
Team Leader: July 2018 - May 2022
Achievement:
- Leading 10 - 15 teammates to achieve a 15% higher KPI standard.
- Promoting teammates into mentor, senior customer service and QA teams.
- Expanding teammates' advanced product knowledge to support multiple-category tickets of users.
- Proactively completing a nearly two-month team project with regard to the analysis of ticket resolved rate and potential market, which increases ticket quality to 90% and raises ticket quantity handled by 20%.
- Coordinating with multiple teams to ensure sufficient headcounts on duty to meet the high-peak needs of users.
- Ensure teammates fully understand and follow the new procedure in 5 - 10 minutes by providing contingency measures to solve potential or unexpected scenarios during the peak season.
- Enhancing team cohesion by organizing fun activities for the whole site to introduce and exercise the core values of TaskUs.
Main Duties:
- Delivering and cultivating leadership to teammates.
- Providing appropriate solutions to meet users' needs.
- Assisting teammates in properly responding to users' concerns.
- Cooperating with other team leaders to design and complete campaign projects.
- Discussing and analyzing intricate tickets to improve the teammates' product ability and experience.
- Assisting trainees in building their confidence level during the training.
- Solving teammates' concerns regarding the suggestions to the company.
- Overseeing and improving teammates' performance on a daily basis to meet monthly, quarterly and yearly expectations.
- Coordinating with other team leaders and departments to solve unexpected circumstances.
Thrive Faith Limited. / Interpreter and Supervisor (Transferred to Haiti)
Jan. 2016 - May 2016 (Expiration of the contract)
Achievement:
- Leading around 20 Haitian employees to match the daily timetable.
- Completing construction projects on schedule and preventing unnecessary costs.
Main Duties:
- Bridging between the Taiwanese technicians and local employees to solve possible disputes and ensure both opinions could be firmly understood.
- Representing the company to deliver requests and negotiate with the upstream company and relevant subcontractors.
- Being in charge of managing local human resources to assure that employees were appropriately involved in teamwork and completed the progress of work.
- Reporting the daily progress of construction sites and relevant expenditures.
- Managing and ensuring enough stock and reporting to the purchasing department.
- Assisting the Taiwanese technicians in adapting to the new environment in a foreign country.
Working Experiences in Australia:
Klipspringer Pty. Ltd. / Technician Assistant
Crazysales.com.au / Warehouse management and Forklift Driver
2013 - 2015
Achievement:
- Maintaining and manufacturing high-quality natural tennis strings.
- Improving the process and introducing a smaller scheme for the new-employee orientation to ensure the new employee is able to meet the standard of productivity in two weeks.
- Digested triple orders for the coming Christmas season over two months without delay.
Main Duties:
- Participating in steps of manufacturing products: Sanding, Polishing, Waxing, Inspecting and Packing.
- According to orders, collecting and uploading goods with a forklift on time.
- Managing and ensuring enough stock in the warehouse: identified and disposed of damaged products.
- Measuring the company training program.
Education
Tamkang University - B.A in French, Graduated in June 2006
Skills
Certificate
- IELTS: Overall 7 (TOEIC 880 - 950)
- Award of Dale Carnegie Communication Training
- Global Trainer Certificate of PMI
Ability
- Communication
- Team leadership
- Process improvement
- problem-solving
- Negotiation and collaboration
- Data and trend analysis
- Customer service