of media interviews, brand exposure, training of seed interviewees. 3.公司新聞稿及內部刊物、社群文案撰寫。 Writing corporate news release, internal publications, and community articles. 4.客戶關係管理 CRM 建立。 Establish customer relationship management. 5.國內外參獎資料規劃與提報。 Planning and reporting of domestic and international award information. 6.協助品牌活動規劃與執行(含社群經營) 。 Assist in brand campaign

卷音檔 與廠商聯繫及接洽相關合作事宜，以及因應不同雜誌的文章主題，需開發聯繫陌生廠商 將打樣與原稿核對，將校樣退回更正，重複校對無誤後付印 學歷 Tamkang University Master Degree of Arts, English Department SepJun 2018 技能 TOEIC 860 Text Creation Product design & product management AI software application (ChatGPT&Canva） i Customer relationship management 語言 Chinese - Native English - Professional

LUONG THANH VINH Experienced Marketplace Manager with a proven track record of driving business growth in the e-commerce sector. Currently serving as a Marketplace Partnership Manager at Decathlon Vietnam, responsible for strategizing and executing initiatives to optimize marketplace performance. I am skilled in project management, business development, digital knowledge, and customer relationship management. Thành phố Hồ Chí Minh, Việt Nam /luongthanhvinhWork Experience JulyPresent Marketplace Partnership Manager Decathlon Việt Nam Responsible for driving business for the Marketplace project. Build and optimize the operation of marketplace business unique. => Handle 15,000 orders/month, up

media, job boards, and networking, to ensure a diverse and qualified candidate pool. Collaborated with department heads to understand workforce needs, aligning recruitment efforts with business objectives. Collaborated on employer branding efforts, elevating the company's reputation in the industry Managed the entire recruitment process, from job profiling to onboarding, emphasizing quality and efficiency. Sales & Customer Success Manager • State Farm JanuaryJanuary 2018 | Charlotte, NC Resolve customer complaints regarding sales and service. Confer or consult with department heads to plan advertising services and customer specifications. Customize insurance programs to suit individual customers, ofte...

PT. PANCAR NI'MAH • NovemberPresent Melakukan Administrasi kantor, Handling operasional Haji Khusus dan memimpin 8 orang dalam penguirusan Anya, Mengurus Perijinan Perusahaan, Melengkapi dan menginventarisir perlrngkapan kantor termasuk kesediaan ATK STAF CHECKER PT. SINARTAMA GUNITA • MaretSeptember 2001 Memeriksa dan memvalidasi Saham Emiten, membuat laporan secara periodik, filling dokumen Administrasi dan Layanan Pelanggan PT. NAWA SENTOSA • JuliJanuari 1999 Menerima telpon masuk dari customer, melayani customer dan menjelaskan tentang produk perusahaan, agenda surat masuk dan keluar. Keahlian Word Excel PowerPoint Outlook Google Drive Customer Relationship Management (CRM) Data Entry Detail Oriented Troubleshooting Hardware Bahasa Indonesian — Professional English — Beginner

integrate well as part of a team or on my own and would pass an Enhanced DBS clearance. [email protected] WhatsApp Line @954zfvkk Key Skills Administration Reception skill Fast Typing ( 54 WPM 98.8% accuracy ) Microsoft Office ( Word, Excel, Outlook PowerPoint and SKYPE ) CRM Management Database Management KashFlow ( Cash Flow Software ) Filing & Paper Management Customer Service Equipment Handling Fast Reading Translation & Interpretation Sales & Marketing Product Knowledge Strategic Prospecting Skills Presentation Project Management Objection Handling Closing Techniques Post-Sale Relationship Management International Travelling Exp. B2B Account Management B2C Retail Exp. Biz SOP Management

Eliot Song-Ren, Chen Customer Service Manager|ASUS|SaaS|Cloud 6y+ of Cloud SaaS B2C/B2B user insight, well-understand the user needs. My key strengths include: Product development, CX optimization, customer relationship and stakeholder relationship management. Taipei，TW [email protected] Eduction Chihlee Technology of University, Bachelor of International Trade Taipei, TW | 2011 ~ 2015 Work Experience ASUS Cloud Customer Service Manager New Taipei, TW | AprJun 2023 Product Management ◆ Planned the Support CRM and Customer Data Management Platform as a PdM And collaborated with four engineers and the customer service team