.Provide accurate wait times and monitor waiting lists 3.Manage reservations 4.Escort customers to assigned dining or bar areas 5.Provide menus and announce Waiter/Waitress’s name 6.Greet customers upon their departure 7.Coordinate with wait staff about available seating options 8.Maintain a clean reception area 9.Answer incoming calls and address customers’ queries 10.Assist wait staff as needed 學歷 National Kaohsiung University of Hospitality and Tourism, NKUHT Food & Beverage Management國立花蓮高中 普通科-第一類組

Shipment plans and solutions Stranded & suppressed listing fixation Search engine optimization Variation listing creation PPC campaigns and optimization Different strategies for PPC FBA inventory management Cases and solutions A+ Content Creation Bulk Feed File Upload JunePresent Wordpress Developer • Fiverr Develop, customize and fixing bugs in WordPress sites. MayPresent Call Center Closer • BlackArrow Communications Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Sell products and place customer orders in the computer system. Identify and escalate issues to supervisors. Provide product and service information to customers. FebruaryApril 2019 Sales

network configuration Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits FebruaryJanuary 2016 JPCB Controller • TOYOTA Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Manage board with all vehicles record AugustFebruary 2014 Customer Sales

written reports. - Attend to all incoming phone calls and enquiries - Attend to walk in visitors, parents and school stakeholders - Provide assistance with the administration and maintenance of company records. - Ensure the front office and reception is presentable - As the first point of contact for most customers, endeavor to answer telephone enquiries in an efficient, friendly and professional manner. - Maintain familiarity with office listings, including advertisements, so an enquiry can be directed to the most appropriate member of staff promptly. Call centre officer • Grab Singapore MarchAprilHandling enquiries and complaints from drivers and passengers -Back end administrative work

. Environmental Health and Safety Engineer • Ingenious Engineering Corp., Taiwan DecemberJune 2015 Safety audit. Job hazard analysis. Fault tree analysis. Tailgate safety meeting. Damage-Risk criterion. Accident reporting. Accident analysis. Key Inspection. OHSAS. Part-Time Receptionist • Texting Center for Technological and Vocational Education, Taiwan JuneJune 2014 Answer customer service call. Deal with customer complaints. Ensure customer service work well and focus on improving it. Listen to the customer queries patiently and solve it. Maintain records of interactions with the customers in an o...