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Strategic Partnerships Manager @Our Happy Company
2019 ~ 2023
Strategic Partnerships, Business Development
Within one month
Strategic Partnerships
Business Development
Digital Strategy
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Columbia College Chicago
Arts, Entertainment, and Media Management
Avatar of Vel Tien-Yun Wu.
Avatar of Vel Tien-Yun Wu.
Data Engineer @Groundhog Technologies Inc.
2021 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
Within one month
using tools like PowerBI, Seaborn, and Tableau. My specialized skills in Time Series Analysis and Machine Learning are complemented by practical experience in data workflow management platforms, such as Airflow. I am proficient in English, which has been invaluable in my work within multidisciplinary teams, ensuring clear and effective communication. Seeking a role as a Data Engineer or Data Analyst, I am eager to apply my technical expertise and analytical skills to contribute to meaningful projects and collaborate with a dynamic team. New Taipei City, Taiwan Work Experience Data Engineer • Groundhog Technologies Inc. JulyPresent - Built
Git
Python
Scala
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Illinois at Urbana-Champaign, School of Information Sciences
Information Management
Avatar of Henry Lee.
Avatar of Henry Lee.
Software Engineer II @Paypal
2021 ~ Present
Software Engineer / Backend Engineer
Within six months
Refined the continuous integration and continuous deployment pipeline of the vehicle quality system with Azure DevOps, expediting deployment and facilitating continuous integration across in-plant and Kubernetes cloud environments. FebJul 2019 Austin, TX Test Engineer HCL/Facebook - Evaluated test results and generated detailed reports for development teams, enabling effective communication and collaboration between QA and development teams AprSep 2018 Yokohama, Japan Android Engineer NTTDATA MSE - Executed rigorous unit and integration testing protocols to bolster software quality and reliability, significantly improving user experience while mitigating the prevalence of bugs and system errors. - Engineered an Android application leveraging Bluetooth
Java
API Development
SQL
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Georgia Institute of Technology
Computer Science
Avatar of Richard Gonzales.
Offline
Avatar of Richard Gonzales.
Offline
Scrum Master / Project Manager @Yondu Inc
2022 ~ Present
Scrum Master / Tech Lead / Project Manager
Within one month
Richard Gonzales, PSMI™, CLSSWB™, CLSSYB™ Pangasinan, Philippines || [email protected] SUMMARY I have a history of creating effective teamwork solutions encouraging open communication and collaboration. My expertise in implementing Scrum principles and overcoming obstacles has led to successful self-management. As a confident and outcome-driven leader, I prioritize building strong relationships to ensure team cohesion and adaptability. I have excellent communication skills and am adept at creative problem-solving, with a keen sense of strategy and organization. EXPERIENCES Project Manager / Scrum Master • Yondu Inc. Taguig City - OctoberPresent Facilitate
C#
JavaScript
C# .Net MVC
Employed
Not open to opportunities
Full-time / Remote Only
6-10 years
Coursera
Google Project Management
Avatar of Todd Jacobsen.
Avatar of Todd Jacobsen.
Past
Customer Success: Strategic Accounts and Escalations @Zendesk
2022 ~ 2023
Strategic Customer Success
Within six months
programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations, and Governance programs, emphasizing operational excellence. Pioneered the "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with leadership of top-tier customers to create tailored strategic account plans, enhancing communication and alignment on business objectives. Introduced data-driven models for customer health scoring, driving effective customer prioritization, and proactive risk identification and engagement. Established an internal SVP-level CX Governance Council for cross-functional collaboration and meeting retention goals. Executive Customer Success Manager • Citrix JulyDecember 2021
CRM software
Salesforce
Tableau
Unemployed
Full-time / Interested in working remotely
More than 15 years
MIT Sloan Executive Education
Mastering Design Thinking
Avatar of Anthony Maduzia.
Avatar of Anthony Maduzia.
Domestic Dynamo @The Maduzia Household
2018 ~ Present
Data Analyst, Product Manager, Business Analyst
Within one year
Anthony Maduzia Highly accomplished and versatile professional with over 10 years of leadership experience, known for delivering exceptional results. Mahomet, IL, USA Skills Innovation A natural problem solver, I thrive on finding creative solutions to complex issues. My ability to think outside the box and embrace new ideas has consistently contributed to driving operational efficiency and enhancing customer satisfaction. https://www.linkedin.com/in/tonymaduzia/details/projects/ Communication Effective communication lies at the heart of my success. I excel in building strong relationships, both internally and externally
Microsoft Office
Leadership + Management
Communication Skills
Employed
Full-time / Remote Only
10-15 years
University of Illinois at Urbana-Champaign
Political Science and Government
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Avatar of the user.
Customer Service Representative @Comcast
2013 ~ 2016
Within one year
Conflict-resolution
Excellent written
and verbal communication
Full-time / Remote Only
More than 15 years
San Bernardino Adult School
Medical Assistant , Computer Business Applications , Keyboarding
Avatar of the user.
Avatar of the user.
Sales Representative @Byrider Auto Sales
2020 ~ Present
Sales Representative
More than one year
Assisted
Loyalty
Effective Communication
Full-time / Interested in working remotely
10-15 years
St. Petersburg College
ASSOCIATE OF SCIENCE : MARKETING
Avatar of Lashana Stevens.
Avatar of Lashana Stevens.
Intervention Liaison/ Education Assistant @Ability Matters Ohio
2019 ~ Present
Retail Sales Consultant
More than one year
culture over all. Columbus, OH, USA Work Experience Intervention Liaison/ Education Assistant • Ability Matters Ohio OctoberPresent Lashana offers operational and administrative support to lead teachers and also supports students during school activities. Duties include, creating lesson plans, organizing outings, providing materials, supervising students and training staff on effective teaching methods. As an Intervention Liaison she has aided families and staff in effective communication strategies and helped with the growth of the education department. Retail Sales Consultant • AT&T Inc. JuneAugust 2019 Customer facing sales position. The sales position required consultant to deliver an
Caring
Customer Service
Analyzing Issues
Full-time / Interested in working remotely
4-6 years
Columbus State Community College
Continuing education, Business Administration
Avatar of HSIAOWEI TSOU.
Project Management
Within three months
HsiaoWei Tsou (Vivian) All that can be imagined is real - Picasso [email protected] • • Cypress, TX, U.S. Professional Skills Project / Product Management PMP Certification Effective Client Communication Process Design and Documentation: Highly skilled in process design, product specification writing, and user requirement documentation, ensuring effective project execution. System Implementation and Integration: Extensive experience in successfully implementing and integrating complex systems, including ERP solutions (ERPNext, SAP), Logistics, WMS, MES, EDI, and PLM (Agile). IoT and SaaS Product Design: Proficient in IoT and SaaS product design practices that includes projects
Word
專案管理
Excel
Full-time / Interested in working remotely
6-10 years
National Cheng Kung University
Industrial and Information Management

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Within one month
PSMI ™ | CLSSYB ™ | Software Engineer | Agile Project Manager | Mobile Photographer
Yondu Inc
2022 ~ Present
Pangasinan, Philippines
Professional Background
Current status
Employed
Job Search Progress
Not open to opportunities
Professions
Software Engineer, Project Manager, Agile Coach
Fields of Employment
Work experience
6-10 years
Management
I've had experience in managing 10-15 people
Skills
C#
JavaScript
C# .Net MVC
Python
React.js
MSSQL
MySQL
Git
Tortoise SVN
TFS
Azure DevOps
AWS EC2
AWS S3
AWS SNS
Jira . Scrum . Agile
JIRA Project Management
Agile Project Management
Scrum / Agile development / github PR code review
Effective Communication
Team Leadership
Excel
Languages
English
Native or Bilingual
French
Fluent
Spanish
Intermediate
Chinese
Intermediate
Job search preferences
Positions
Scrum Master / Tech Lead / Project Manager
Job types
Full-time
Locations
Philippines, Remote, OR, USA
Remote
Remote Only
Freelance
No
Educations
School
Coursera
Major
Google Project Management
Print

Richard Gonzales, PSMI™, CLSSWB™, CLSSYB™ 

Pangasinan, Philippines  | +639562859310 | [email protected]

SUMMARY

I have a history of creating effective teamwork solutions encouraging open communication and collaboration. My expertise in implementing Scrum principles and overcoming obstacles has led to successful self-management. As a confident and outcome-driven leader, I prioritize building strong relationships to ensure team cohesion and adaptability. I have excellent communication skills and am adept at creative problem-solving, with a keen sense of strategy and organization.  

    

EXPERIENCES


Project Manager / Scrum Master  •  Yondu Inc.

Taguig City -  October 2022 - Present

  • Facilitate Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Maintain project schedules by managing timelines and making proactive adjustments.
  • Coordinate recruitment or selection of project personnel.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Monitor the performance of project team members, providing and documenting performance feedback.
  • Confer with project personnel to identify and resolve problems.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
  • Monitor or track project milestones and deliverables.
  • Schedule and facilitate meetings related to information technology projects.

Project Manager / Scrum Master  •  Stratpoint Global Outsourcing Inc.

Mandaluyong City -  March 2022 - August 2022

  • Helped team members, stakeholders, and customers understand the agile values, principles, and practices.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings
  • Empowered teams to self-organize and grow cross-functionality
  • Worked closely with product owners in backlog management and continuous delivery of features
  • Educated and reinforced scrum framework and an agile methodology for team members and key stakeholders.
  • Model core Agile principles of collaboration, prioritization, team accountability, and visibility, ensuring the consistent application of a scrum framework across the team.
  • Protect development teams from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.



Scrum Master / Software Engineer  •  Realtair Inc.

Makati City - July 2020 - January 2022

  • Scrum Master - July 2020 - January 2022

    • Provide extensive guidance on Agile scrum processes and methodologies for highly effective teams with goals of improving quality and productivity.
    • Set clear expectations, managed team performance, and built high morale among team members across 2+ teams.
    • Submit project deliverables, ensuring adherence to quality standards.
    • Develop and manage information technology projects' work breakdown structure (WBS).
    • Monitor or track project milestones and deliverables.
    • Ensured 100% of goals, scope, product domain, etc. were fully understood by every member of the Scrum Team 
  • Software Engineer - July 2020 - January 2022

    • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
    • Communicate with other products to address bottlenecks.
    • Work with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
    • Serve as subject matter expert on templates and product workflow for both clients and internal team members.
    • Identified and documented project changes by proactively overseeing scope concerns.
    • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
    • Closely collaborated with project members to identify and quickly address problems.

Project Manager / Web Developer  •  Papa Securities Corporation

Makati City - September 2018 - March 2020

  • Project Manager - January 2019 - March 2020

    • Confer with project personnel to identify and resolve problems.
    • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
    • Evaluate and analyze team risks, issues/problems, and activity progress.
    • Collaborate with problem resolution and risk mitigation as needed.
    • Plan and coordinated 100% of aspects of a given technical project from initiation through delivery.
  • Web Developer September 2018 - March 2020

    • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
    • Manage development milestones from initial steps through final delivery.
    • Adjust design parameters to boost performance and incorporate new features.
    • Discuss project progress with customers, collected feedback on different stages, and directly addressed concerns.
    • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
    • Collected, defined, and translated user requirements into project designs and implementation plans.
    • Train and supervise 9 team members for ongoing online trading projects.
    • Planned and engineered RESTful web services to be used by our third-party partner.
    • Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance.

.NET Developer  •  SD Solutions IT Outsourcing Inc.

Pasig City - February 2018 - September 2018

  • Developed CNG Cashiering System for 24/7 Transport Group
  • Supported the existing development of the Inventory System and Time Attendance Monitoring System.
  • Troubleshoot and resolve performance issues with databases and software.
  • Resolve hardware and software compatibility and interface design issues.
  • Research and integrate design strategies, product specifications, development schedules, and user expectations into product capabilities.
  • Performed vulnerability patching and investigated and mitigated system weaknesses.
  • Coordinated deployments of new software, feature updates, and fixes.
  • Designed, developed, modified, and debugged programs.
  • Worked closely with clients to establish specifications and system designs.

Administrative Aide I  •  Local Government Unit of Villasis

Villasis, Pangasinan - November 2016 - September 2017

  • Developed an Integrated Human Resource System
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Execute record filing system to improve document organization and management.
  • Configure hardware, devices, and software to set up workstations for employees.
  • Explain technical information in clear terms to non-technical individuals to promote better understanding.

Freelance Graphic Designer and Animator  •  Pangasinan State University

Urdaneta City, Pangasinan - May 2016 - July 2016

  • Developed Module for Grades Schools.
  • Design website layouts, templates, and unique branded looks.
  • Created designs and collaborated with the technical team to complete projects.
  • Meet with customers to present mockups and collect information for adjustments.
  • Complete final touches for projects such as image sizes and font selection.

EDUCATION

Pangasinan State University •  2016

Information and Communications Technology (BSICT)


  • Received Provincial Scholarship
  • Received CHED Scholarship
  • Led different projects
  • Member of the Society of Young Programmers and Enthusiasts
  • Nominated as Best Campus Research

CERTIFICATIONS


ACCOMPLISHMENTS


  • Nominated as Tech Innovator '23
  • Automated Jira Board for faster ticket transition.
  • Implemented Planning Poker
  • Minimized team workloads by the use of relative estimations.
  • Supervised team of 10 software engineers.
  • Key contributors to the design and implementation of new features for SIGN product.
  • Achieved stable velocity by introducing Trello for our Definition of Ready.

SKILLS


  • Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and leading agile projects. 
  • Coached teams on Agile values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts. 
  • Servant leader and liaison to upper management.
  • Building knowledge and skills to facilitate the agile transformation (Agile Manifesto and Principles)
  • Source and Version Control: Git, Tortoise, TFS
  • Programming Languages: C#, .Net, Python
  • Databases: MSSQL, MySQL
  • JS Frameworks: React
  • Amazon Web Services
  • Restful API Design and Development

LANGUAGES


  • English — Native or Bilingual
  • Filipino — Native or Bilingual
  • French — Intermediate
  • Spanish — Beginner
  • Chinese — Beginner
Resume
Profile

Richard Gonzales, PSMI™, CLSSWB™, CLSSYB™ 

Pangasinan, Philippines  | +639562859310 | [email protected]

SUMMARY

I have a history of creating effective teamwork solutions encouraging open communication and collaboration. My expertise in implementing Scrum principles and overcoming obstacles has led to successful self-management. As a confident and outcome-driven leader, I prioritize building strong relationships to ensure team cohesion and adaptability. I have excellent communication skills and am adept at creative problem-solving, with a keen sense of strategy and organization.  

    

EXPERIENCES


Project Manager / Scrum Master  •  Yondu Inc.

Taguig City -  October 2022 - Present

  • Facilitate Scrum framework – sprint planning, backlog refinement, daily scrums, sprint reviews, and sprint retrospectives.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
  • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
  • Maintain project schedules by managing timelines and making proactive adjustments.
  • Coordinate recruitment or selection of project personnel.
  • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
  • Monitor the performance of project team members, providing and documenting performance feedback.
  • Confer with project personnel to identify and resolve problems.
  • Negotiate with project stakeholders or suppliers to obtain resources or materials.
  • Monitor or track project milestones and deliverables.
  • Schedule and facilitate meetings related to information technology projects.

Project Manager / Scrum Master  •  Stratpoint Global Outsourcing Inc.

Mandaluyong City -  March 2022 - August 2022

  • Helped team members, stakeholders, and customers understand the agile values, principles, and practices.
  • Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos, and other scrum-related meetings
  • Empowered teams to self-organize and grow cross-functionality
  • Worked closely with product owners in backlog management and continuous delivery of features
  • Educated and reinforced scrum framework and an agile methodology for team members and key stakeholders.
  • Model core Agile principles of collaboration, prioritization, team accountability, and visibility, ensuring the consistent application of a scrum framework across the team.
  • Protect development teams from outside distractions, impediments, or team conflicts, and maintain focus on the product backlog and project timeline.



Scrum Master / Software Engineer  •  Realtair Inc.

Makati City - July 2020 - January 2022

  • Scrum Master - July 2020 - January 2022

    • Provide extensive guidance on Agile scrum processes and methodologies for highly effective teams with goals of improving quality and productivity.
    • Set clear expectations, managed team performance, and built high morale among team members across 2+ teams.
    • Submit project deliverables, ensuring adherence to quality standards.
    • Develop and manage information technology projects' work breakdown structure (WBS).
    • Monitor or track project milestones and deliverables.
    • Ensured 100% of goals, scope, product domain, etc. were fully understood by every member of the Scrum Team 
  • Software Engineer - July 2020 - January 2022

    • Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
    • Communicate with other products to address bottlenecks.
    • Work with software development and testing team members (internal and external) to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
    • Serve as subject matter expert on templates and product workflow for both clients and internal team members.
    • Identified and documented project changes by proactively overseeing scope concerns.
    • Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
    • Closely collaborated with project members to identify and quickly address problems.

Project Manager / Web Developer  •  Papa Securities Corporation

Makati City - September 2018 - March 2020

  • Project Manager - January 2019 - March 2020

    • Confer with project personnel to identify and resolve problems.
    • Prepare project status reports by collecting, analyzing, and summarizing information and trends.
    • Evaluate and analyze team risks, issues/problems, and activity progress.
    • Collaborate with problem resolution and risk mitigation as needed.
    • Plan and coordinated 100% of aspects of a given technical project from initiation through delivery.
  • Web Developer September 2018 - March 2020

    • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
    • Manage development milestones from initial steps through final delivery.
    • Adjust design parameters to boost performance and incorporate new features.
    • Discuss project progress with customers, collected feedback on different stages, and directly addressed concerns.
    • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
    • Collected, defined, and translated user requirements into project designs and implementation plans.
    • Train and supervise 9 team members for ongoing online trading projects.
    • Planned and engineered RESTful web services to be used by our third-party partner.
    • Worked with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance.

.NET Developer  •  SD Solutions IT Outsourcing Inc.

Pasig City - February 2018 - September 2018

  • Developed CNG Cashiering System for 24/7 Transport Group
  • Supported the existing development of the Inventory System and Time Attendance Monitoring System.
  • Troubleshoot and resolve performance issues with databases and software.
  • Resolve hardware and software compatibility and interface design issues.
  • Research and integrate design strategies, product specifications, development schedules, and user expectations into product capabilities.
  • Performed vulnerability patching and investigated and mitigated system weaknesses.
  • Coordinated deployments of new software, feature updates, and fixes.
  • Designed, developed, modified, and debugged programs.
  • Worked closely with clients to establish specifications and system designs.

Administrative Aide I  •  Local Government Unit of Villasis

Villasis, Pangasinan - November 2016 - September 2017

  • Developed an Integrated Human Resource System
  • Answered multi-line phone systems, routed calls, delivered messages to staff, and greeted visitors.
  • Execute record filing system to improve document organization and management.
  • Configure hardware, devices, and software to set up workstations for employees.
  • Explain technical information in clear terms to non-technical individuals to promote better understanding.

Freelance Graphic Designer and Animator  •  Pangasinan State University

Urdaneta City, Pangasinan - May 2016 - July 2016

  • Developed Module for Grades Schools.
  • Design website layouts, templates, and unique branded looks.
  • Created designs and collaborated with the technical team to complete projects.
  • Meet with customers to present mockups and collect information for adjustments.
  • Complete final touches for projects such as image sizes and font selection.

EDUCATION

Pangasinan State University •  2016

Information and Communications Technology (BSICT)


  • Received Provincial Scholarship
  • Received CHED Scholarship
  • Led different projects
  • Member of the Society of Young Programmers and Enthusiasts
  • Nominated as Best Campus Research

CERTIFICATIONS


ACCOMPLISHMENTS


  • Nominated as Tech Innovator '23
  • Automated Jira Board for faster ticket transition.
  • Implemented Planning Poker
  • Minimized team workloads by the use of relative estimations.
  • Supervised team of 10 software engineers.
  • Key contributors to the design and implementation of new features for SIGN product.
  • Achieved stable velocity by introducing Trello for our Definition of Ready.

SKILLS


  • Proficient in facilitating Scrum ceremonies (Daily scrum, Sprint Planning, Sprint Review and Sprint retrospectives) and leading agile projects. 
  • Coached teams on Agile values and principles to promote continuous improvement, accountability, and transparency in practices and artifacts. 
  • Servant leader and liaison to upper management.
  • Building knowledge and skills to facilitate the agile transformation (Agile Manifesto and Principles)
  • Source and Version Control: Git, Tortoise, TFS
  • Programming Languages: C#, .Net, Python
  • Databases: MSSQL, MySQL
  • JS Frameworks: React
  • Amazon Web Services
  • Restful API Design and Development

LANGUAGES


  • English — Native or Bilingual
  • Filipino — Native or Bilingual
  • French — Intermediate
  • Spanish — Beginner
  • Chinese — Beginner