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Definition of Reputation Credits
Ryno du Toit
I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines.
City of Johannesburg Metropolitan Municipality, South Africa
Work Experience
IT Consultant • Supportwave - MSP
August 2023 - Present
Delivering remote and on-site support with excellence, with a focus on customer satisfaction.
L3 Service Desk Technician • Sedna Industrial IT Solutions - MSP
June 2023 - August 2023
IT Tech for the mining industry, they support the mining industry with advanced technologies and optimization, through automation and remote monitoring.
Business Analyst • GEODIS
April 2016 - August 2021
GEODIS is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients.
Managed Services Specialist • Triple4 - MSP
July 2014 - March 2016
Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge.
Information Technology Consultant • Systems Intelligence
April 2014 - June 2014
Supporting customers globally through Solarwinds N-able to remotely and efficiently.
Information Technology Support Engineer • Caxton Local Media JHB North
October 2010 - March 2014
Caxton and CTP Publishers and Printers Limited is recognized as one of the largest publishers and printers of books, newspapers and commercial print in South Africa. They are involved in various fields of publishing and printing i.e. newspapers, magazines, commercial print, book printing, stationery, packaging and labels. Approximately 5 500 people are employed by the group
Information Technology Support Engineer • The Self Drive Report
January 2009 - September 2010
They are a USA based technology company that designs, manufactures and sells video telematics products used by commercial and public-sector fleets to help improve driver safety and business productivity.
Information Technology Technician • Incredible Connection
January 2008 - January 2009
Incredible Connection is a brand of JD Consumer Electronics and Appliances. They have the widest range of leading national and international brands and work and home tech and, they are a retail company.
Education
2006 - 2008
Damelin
Information Technology
2002 - 2006
Hoërskool Oosterlig
Field of study
Certifications
- 2008 - A+
- 2008 - N+
- 2008 - MCSE
- 2008 - MCSA
- 2016 - Ruckus Wireless Certification
- 2019 - Alison - Fundamentals of Network Security
- 2023 - Alison - Diploma in Information Technology Management
- 2023 - Alison - IT Skills for Business
- 2023 - Cybrary - Introduction to IT & Cybersecurity
- 2023 - Cybrary - Charting the Right Cybersecurity Career Paths for Your Team
- 2023 - Cybrary - Developing Effective Certification Preparation Strategies
- 2023 - Cybrary - Developing Teams to Meet Modern Security Challenges
- 2023 - Cybrary - The Keys to Building a Skilled Cybersecurity Team
- 2023 - Cybrary - Optimize Onboarding: Driving New Hire Success
- 2023 - Cybrary - Cloud Governance Principles
- 2023 - Cybrary - Privileged Access Management
- 2023 - Android - Android Enterprise Associate
- 2023 - Android - Android Enterprise Professional
- 2023 - Semrush - SEO Crash Course
- 2023 - Google - Analytics
Skills
- Microsoft Office
- Time Management
- Project Management
- FortiGate Firewall
- Sophos
- SCCM
- Access Points
- Account Management
- Acronis
- GDPR
- POPI
- Antivirus
- Apple Products
- Android
- Application Support
- Remote Support
- Hyper-V
- VMware
- Server Administration
- Network Administration
- Troubleshooting Hardware and Software Problems
- Office 365 Administration
- Azure
- Teams
- Sharepoint
- Connectwise Ticket Systems
- Solarwinds
- Spiceworks Ticketing Tool
- N-Able
- WSUS Patch Management
- Printers setup and settings
- Switches and Routers
- Antivirus Software
- Norton Antivirus
- ESET Antivirus
- Windows Defender
- SonicWall Firewalls
- CommVault
- Network protocols
- Desktop Support
- Server Support
- DNS
- DHCP
- Active Directory Domain Services
- Documentation
- Encryption Software
- VPNs and proxies
- Outlook
- VoIP/PBX
- Software licensing
- PowerShell
- Group Policy Management
- WAN/LAN
- Wireless networking
Languages
- English — Native or Bilingual
- Afrikaans — Native or Bilingual
Ryno du Toit
I am highly driven and motivated, I have strong interpersonal and communication skills to effectively interact with stakeholders from different backgrounds and levels of the organization, I am able to bridge the gap between technical and non-technical stakeholders, and ensure that everyone is on the same page. I am able to prioritize and manage multiple tasks and projects simultaneously, and adapt to changing requirements and timelines.
City of Johannesburg Metropolitan Municipality, South Africa
Work Experience
IT Consultant • Supportwave - MSP
August 2023 - Present
Delivering remote and on-site support with excellence, with a focus on customer satisfaction.
L3 Service Desk Technician • Sedna Industrial IT Solutions - MSP
June 2023 - August 2023
IT Tech for the mining industry, they support the mining industry with advanced technologies and optimization, through automation and remote monitoring.
Business Analyst • GEODIS
April 2016 - August 2021
GEODIS is a worldwide transport and logistics leader that supports clients in their daily work by helping them overcome their logistical constraints. They are recognized for their expertise and mastery of all aspects of the supply chain, as they serve as a real growth partner for theur clients.
Managed Services Specialist • Triple4 - MSP
July 2014 - March 2016
Triple4 provides complete IT management and support services to their customers with an experience that exceeds expectations and simplifies all components of their IT. Their deep industry insights are backed by two decades of experience and knowledge.
Information Technology Consultant • Systems Intelligence
April 2014 - June 2014
Supporting customers globally through Solarwinds N-able to remotely and efficiently.
Information Technology Support Engineer • Caxton Local Media JHB North
October 2010 - March 2014
Caxton and CTP Publishers and Printers Limited is recognized as one of the largest publishers and printers of books, newspapers and commercial print in South Africa. They are involved in various fields of publishing and printing i.e. newspapers, magazines, commercial print, book printing, stationery, packaging and labels. Approximately 5 500 people are employed by the group
Information Technology Support Engineer • The Self Drive Report
January 2009 - September 2010
They are a USA based technology company that designs, manufactures and sells video telematics products used by commercial and public-sector fleets to help improve driver safety and business productivity.
Information Technology Technician • Incredible Connection
January 2008 - January 2009
Incredible Connection is a brand of JD Consumer Electronics and Appliances. They have the widest range of leading national and international brands and work and home tech and, they are a retail company.
Education
2006 - 2008
Damelin
Information Technology
2002 - 2006
Hoërskool Oosterlig
Field of study
Certifications
- 2008 - A+
- 2008 - N+
- 2008 - MCSE
- 2008 - MCSA
- 2016 - Ruckus Wireless Certification
- 2019 - Alison - Fundamentals of Network Security
- 2023 - Alison - Diploma in Information Technology Management
- 2023 - Alison - IT Skills for Business
- 2023 - Cybrary - Introduction to IT & Cybersecurity
- 2023 - Cybrary - Charting the Right Cybersecurity Career Paths for Your Team
- 2023 - Cybrary - Developing Effective Certification Preparation Strategies
- 2023 - Cybrary - Developing Teams to Meet Modern Security Challenges
- 2023 - Cybrary - The Keys to Building a Skilled Cybersecurity Team
- 2023 - Cybrary - Optimize Onboarding: Driving New Hire Success
- 2023 - Cybrary - Cloud Governance Principles
- 2023 - Cybrary - Privileged Access Management
- 2023 - Android - Android Enterprise Associate
- 2023 - Android - Android Enterprise Professional
- 2023 - Semrush - SEO Crash Course
- 2023 - Google - Analytics
Skills
- Microsoft Office
- Time Management
- Project Management
- FortiGate Firewall
- Sophos
- SCCM
- Access Points
- Account Management
- Acronis
- GDPR
- POPI
- Antivirus
- Apple Products
- Android
- Application Support
- Remote Support
- Hyper-V
- VMware
- Server Administration
- Network Administration
- Troubleshooting Hardware and Software Problems
- Office 365 Administration
- Azure
- Teams
- Sharepoint
- Connectwise Ticket Systems
- Solarwinds
- Spiceworks Ticketing Tool
- N-Able
- WSUS Patch Management
- Printers setup and settings
- Switches and Routers
- Antivirus Software
- Norton Antivirus
- ESET Antivirus
- Windows Defender
- SonicWall Firewalls
- CommVault
- Network protocols
- Desktop Support
- Server Support
- DNS
- DHCP
- Active Directory Domain Services
- Documentation
- Encryption Software
- VPNs and proxies
- Outlook
- VoIP/PBX
- Software licensing
- PowerShell
- Group Policy Management
- WAN/LAN
- Wireless networking
Languages
- English — Native or Bilingual
- Afrikaans — Native or Bilingual