party api (ex: game service, online payment) Customer Service Engineer Robotech Co. (TOSHIBA agent in Taiwan) • MarApr 2016 Teaching customers how to use robotic for solving the problems in their factory and trouble shooting Reply customers' questions to TOSHIBA in English Developing experiences: 1. PC base and Robot system integration 2. Robot and vision integration 3. 4 axis and 6 axis robot application PC Base Control Engineer Wise Pioneer Co. • SepFeb 2015 Developing experiences: PC Base control system Software programming (using C#) Education LDS Business College, Utah, USA Computer Science •NCHU, Taiwan Mechanical Engineering •

ensure full-cycle project deliverables. Senior Quality Assurance Engineer | Senior Customer Service Engineer • Trend Micro 五月一月 2023 | Taipei, Taiwan Key Achievements: Ensured software quality throughout the development lifecycle. Influenced the design of test hooks for improved user experience. Identified and resolved critical defects in software coding, contributing to timely issue resolution. Led comprehensive reviews of automation flows, defining strategic scopes for automation. Collaborated with support teams to provide technical support, resolving issues related to software products. Reviewed product requirements from a customer perspective, providing feedback to development teams. Created and

Maintain original service. (Java) Experience AWS service. (ECS / EC2 / S3 / SES...) Experience CICD pipeline use Screwdriver. Develop the Affiliate program. To collect data from external partners and feed into our server. Learned Scala, Spark, HBase, Oozie. International Integrated Systems Inc, Software Engineer, Aug 2017 ~ Jan 2019 Bank Teller System Integration. Develop a 20~25% transaction of a team's development progress. Develop tools to improve efficiency. (At least improve 50% on the process) Develop API to connect the bank's other system. Write a

林宗翰 Jeff Lin DevOps Engineer Taipei City, Taiwan Hi I am Jeff, I have 2 years experience in network maintenance and 3 years experience in software system development and operation. I hold 3 certifications from AWS, which are AWS DOP, AWS SAA and AWS CLF. I am familiar with Shell Script, Python programming, CI/CD, AWS/GCP Public Cloud, Linux Operating, Monitoring, and Troubleshooting. Currently, I work as a DevOps Engineer at LILEE Systems. I am responsible for internal Engineering Tools, CI/CD, development, deployment, and maintenance of the company's

MES, EDI, and PLM (Agile). IoT and SaaS Product Design: Proficient in IoT and SaaS product design practices that includes projects involving Doorbell systems, IP Cameras, and Video Storage as a Service (VSaaS). Technical Proficiencies and Tools Coding Language: Python and Unix command-line scripting. Large Business Software Administration: Experienced in administering large-scale business software systems, including ERPNext, Salesforce, and Microsoft O365/SharePoint. Project Management Tools: Proficient in utilizing project management tools such as Confluence, Jira, Redmine, Trello, Slack, and GitLab for effective project coordination. Wireframing Expertise: Hands-on experience with wireframing tools

design process. I believe that through further team discussions and refinement, better solutions will emerge. Work Experience AprNow UI/UX Designer AUO Corporation Participated in multiple automation projects, was responsible for the interface design of control systems and process improvement. Smart retail / Smart manufacturing solutions Software system integration interface design (Signal Integrity Verification, Tools Management, F orklift Control...) Participate in the development of AMR products, responsible for the interface and process design of the control system AUO Fleet (Fleet Management System for AMR) Design System & Style Guide UI Components: Layout, Buttons, Fonts

and UI) with Data engineers to help product feature or revenue-based project decision. * Coordinate between backend developers, PMs, mobile team, and Moderation/CS team. * Project management for Backend/Infra projects and App projects (including features and revenue related), and also sync with HQ (in LA) backend team members. * Perform daily system monitoring/operation and oncall process Inventec Besta, System Architect, Aug 2017 ~ Jul 2018 • This division provide hardware (server) and software (system and app) integration solution to customers. • As a technical sale, system architect and software developer to provi...