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Definition of Reputation Credits
Saha Chuang
I’m an experienced growth & UX designer, I had experience in an international E-commerce team and cross-function growth team. I can integrate user needs and deliver appropriate and innovative user experiences that contribute to business requirements by data-driven experiments. I’m always curious about new technology and user-centric innovations, and I dare to try.
Work Experience
Arc & Codementor
Product designer | Aug 2022 - Now
Arc is a remote career platform for both company and developers to match remote jobs from anywhere. My main projects:
・Client-side onboarding process redesign
・Client-side dashboard redesign
・Company profile editor
・AI applications (matching tool, content generator)
Pinkoi
Growth designer | Apr 2020 - Aug 2022・2 yrs 5 mos
Main projects
・2022 Retention project: Pinkoi Feed, a better exploring experience.
・2022 Better Product Comparison: Favorite list Collection
・2021 Growth projects: Mission game, P Coins incentive scheme.
・2021 C2C 7-11 logistic solutions for product returning procedures on Pinkoi.
・2021 Pinkoi Flagship shop traffic optimization, increasing 126% of brand page traffic.
・2020 Growth project: Recall newsletter, activate sleeping and losing buyers.
Decathlon Taiwan
Lead Web designer | Jul 2015 - Aug 2018・3 yrs 2 mos
Spearheaded the launch of Decathlon's e-commerce platform in Sept. 2015 by developing user interface architecture and navigation schemes creating over NT$ 100M TO in the first year.Deploy eye-tracking experiment with NCTU Lab to investigate usability of navigation. Analysis user behavior by Google analysis, heat map, A/B testing and questionnaires and improve Web/mobile interface, filter and checkout procedure to enhance conversion rate.
Performed front-end development (HTML5/CSS3) for interactive web devices to improve usability and create UIUX solutions for OMO marketing and E-commerce projects.
GEO Informatics
Internship & Project Assistant | Jul 2014 - Jul 2015・1year
Conducted interviews with clients to determine their needs and formulated action plan to achieve them. Assisted to develop site architecture, wireframe, and User Interface specifications for several projects.
Education
University of Nottingham
MSc. Human Computer Interaction | Sept 2018 - Sept 2019
Major in study human performance, design ethnography, cognitive ergonomics design, mixed reality, human-computer interaction and information visualization. HCI Project: UX study of 360 VR contents on the social platform.
National Chung-Hsing University
BA. Business Administration | July 2011 - July 2015
University of Innsbruck
Business Management | 2012 - 2013 Exchange Program
Saha Chuang
I’m an experienced growth & UX designer, I had experience in an international E-commerce team and cross-function growth team. I can integrate user needs and deliver appropriate and innovative user experiences that contribute to business requirements by data-driven experiments. I’m always curious about new technology and user-centric innovations, and I dare to try.
Work Experience
Arc & Codementor
Product designer | Aug 2022 - Now
Arc is a remote career platform for both company and developers to match remote jobs from anywhere. My main projects:
・Client-side onboarding process redesign
・Client-side dashboard redesign
・Company profile editor
・AI applications (matching tool, content generator)
Pinkoi
Growth designer | Apr 2020 - Aug 2022・2 yrs 5 mos
Main projects
・2022 Retention project: Pinkoi Feed, a better exploring experience.
・2022 Better Product Comparison: Favorite list Collection
・2021 Growth projects: Mission game, P Coins incentive scheme.
・2021 C2C 7-11 logistic solutions for product returning procedures on Pinkoi.
・2021 Pinkoi Flagship shop traffic optimization, increasing 126% of brand page traffic.
・2020 Growth project: Recall newsletter, activate sleeping and losing buyers.
Decathlon Taiwan
Lead Web designer | Jul 2015 - Aug 2018・3 yrs 2 mos
Spearheaded the launch of Decathlon's e-commerce platform in Sept. 2015 by developing user interface architecture and navigation schemes creating over NT$ 100M TO in the first year.Deploy eye-tracking experiment with NCTU Lab to investigate usability of navigation. Analysis user behavior by Google analysis, heat map, A/B testing and questionnaires and improve Web/mobile interface, filter and checkout procedure to enhance conversion rate.
Performed front-end development (HTML5/CSS3) for interactive web devices to improve usability and create UIUX solutions for OMO marketing and E-commerce projects.
GEO Informatics
Internship & Project Assistant | Jul 2014 - Jul 2015・1year
Conducted interviews with clients to determine their needs and formulated action plan to achieve them. Assisted to develop site architecture, wireframe, and User Interface specifications for several projects.
Education
University of Nottingham
MSc. Human Computer Interaction | Sept 2018 - Sept 2019
Major in study human performance, design ethnography, cognitive ergonomics design, mixed reality, human-computer interaction and information visualization. HCI Project: UX study of 360 VR contents on the social platform.National Chung-Hsing University
BA. Business Administration | July 2011 - July 2015
University of Innsbruck
Business Management | 2012 - 2013 Exchange Program