ADP

Product Architect, Feb 2019 ~now

Launched ADP's next-gen HCM solution with a foundation focused on teams and dynamic ways to manage their global workforce through single user experience. 

Designed AI algorithms for Time module to predict the turnover probability for a group as a measure of factors such as compensation, commute, and tenure. The algorithm identifies at-risk associates/job titles to focus on engagement/retention.

Boston Consulting Group

Strategy Design Lead, Oct 2016 ~ Jan 2019

Instituted a digital transformation program initiated towards the setup of a Digital Hub in India for a Japanese Automotive giant; consulted the investment of around $15M for India Hub setup.
(Agility at Scale | Digital Projects Sourcing | Vendor Management | Program Management)

Enabled a challenger bank in Australia, focussed on redefining broker-originated Home loans Customer Journeys. Consulted the savings of around $1.6M for loan business, curated 18 preferred reality epics to increase customer satisfaction and advocacy in the loan application, as well an optimized process with 40% FTE efficiency gain and 15% non-FTE cost savings.
(Design Thinking & VSM Workshops | Business Process Re-engineering | Agile in Banking)

Led digital services re-imagination work and delivered concepts for the consular services of the Saudi MoFA. Consolidated the refinement of 40+ discrete visa services into 15 Saudi Visas.
(Digital Design | Vendor Management | Digital Transformation in Public Sector)

Formalized new innovative features and revamped digital services in a volatile disruptive environment, characterized by a high degree of uncertainty, for a strategic initiative at India's largest film exhibition company aiming to build the Cinema of the Future.
(Customer Journeys | Vendor Management | Build-Operate-Transfer)

Consulted key digital programs with Indian BFSI and Insurance companies aimed towards digital transformation and enablement of financial services - FinTech, Agile and Open Banking.
(Customer Journeys | Agility at Scale | Build-Operate-Transfer)

Collaborated on digital re-imagination for large-scale private sector General Insurance company; built a central team that embraced design thinking ideology for internal projects while conceptualizing solutions with business stakeholders.

Executed extensive ethnographic research for India's private Life Insurance company, drawing insights for new product development and digital service initiatives.

Global Sankalp

Entrepreneur Scholar, Jan 2014 ~ Dec 2016

Mumbai, Pune, Bangalore

ProHealth - The bootstrapped venture :
With a vision to make healthcare proactive and a mission to serve patients facing chronic diseases like Asthma and COPD that encompasses 8 million population in India and susceptible to around 20 million more Indians - pulmonary respiratory functions chronic diseases and lack of personal health care, which worsens the conditions leading to mismanagement.

OxyTrac - The Product :
A portable medical device Low-Cost Spirometer OxiMeter integrated with Mobile Application, that functions for an ECG of lungs, uses revolutionary techniques patent pending, to conduct full PFT at home without any assistance. Asthma/COPD Patients use oxytrac to measure log their readings and manage the essential vitals tracked and trended over their PHR account.
Oxytrac is a connected device built on principles of the Internet of things and syncs the data with the platform on cloud storage.

Mobile App that provides tracking the patient compliance data and generates powerful analytics-based insights for both the patient and doctor. - patients to manage their recovery by sending reminders to the patient for scheduling an appointment, following up with the lab visits and therapies. - helps to schedule an appointment for a consultation with a doctor.

Consulted Projects in Healthcare Technology, Medical Devices design, and development, TeleMedicine solutions, Market research in healthcare and HMIS solutions.

Project Accolades:
- NASSCOM 10000 startups Fellow.
- Winner of Impact-a-preneur Quest 2014. Business plan competition in association with Villgro Chennai and TiE
- Program winners at startup events organized by Weekend Venture, Startup weekend, TiE Pune/Mumbai Startup Meet, Bangalore Startup Launchpad, TiE Mumbai IQ Bootcamp
- Entrepreneur Scholar at Global Sankalp Summit - 2015

Globallogic

Solutions Consultant , Apr 2014 ~ Oct 2016

K12 Insight

Product Management - Lead,    Apr 2012 ~ Sep 2014

Reported to CTO and responsible for Design and Product Experience for the SaaS platform. Engaged as a Product Management leader and UX practice head for a leading Survey Software consumer company.

Conceptualized new product- tweet surveillance for K12 districts, to monitors heated conversations amongst students and succeeded a pilot phase to acquire 30 first paying customers.

Designed intuitive interfaces and delivered front-end solutions for enterprise products and cross-platform web/mobile apps.

Products :
SoGoSurvey (Consumer and Small Business Application )
www.sogosurvey.com
K12 Insight (Application for K12 School Managing district)
www.k12insight.com
Let's Talk (Case Management tool for K12 School)
http://www.k12insight.com/lets-talk/
MouthShut (Customer Review Platform)
www.mouthshut.com
K12 Angel (Tweet Surveillance technology for Safer Schools)
www.socialsentinel.com

Geodesic, Product Designer,    May 2011 ~ Apr 2012

Staffed on digital projects in media and entertainment, following a meticulous delivery process in design lab setup
5D process: Discover-Define-Design- Deliver-Document

Researched a new security solution to serialize the original products and avoid counterfeits. Recommended integration in the manufacturing assembly workflow as a USP.

Student Representative, IIT        Feb 2010 ~ May 2011

Responsible for Departmental internships and Institute placements for the year .