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Avatar of Sandhya Rastogi- Srivastava.
Offline
Avatar of Sandhya Rastogi- Srivastava.
Offline
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
Sandhya Rastogi- Srivastava ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL) Kolkata, West Bengal, India Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. Work Experience Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of the user.
Avatar of the user.
Senior Product Designer @imBee Limited
2021 ~ Present
Product Designer (UI/UX)
Within two months
Adobe XD
Zeplin
UI/UXDesign
Employed
Ready to interview
Full-time / Remote Only
4-6 years
Shu-Te University
Visual Communication Design
Avatar of the user.
Within one month
Trading
Customer Service
Computer Skills
Unemployed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
moulay ismail university
English studies
Avatar of Faraz Masud 法菈茨.
Avatar of Faraz Masud 法菈茨.
Researcher, Linguist, Content Writer, Translator, Translation Checker, Proof-Reader etc @Fiverr Freelancers (Buyer and Seller)
2023 ~ Present
Teaching, Sales & Marketing, Administration, Translation etc
Within one month
trainer and also translator, so if you need my services regarding anything, feel free to let me know, thanks! https://www.facebook.com/ A multi-skilled, reliable & talented Researcher, Linguist, Teacher, Content Writer, Blog Writer, Translator, Interpreter, Case Worker and Private Tutor with a proven ability to translate written documents from a source language to a target language. A quick learner who can absorb new ideas & can communicate clearly & effectively with people from all social & professional backgrounds. Well mannered, articulate & fully aware of diversity & multicultural issues. Flexible in the ability to adapt
Ability To Adapt
Problem Solving
Time Management
Studying
Open to opportunities
Part-time / Interested in working remotely
6-10 years
National Chengchi University
Applied Linguistics Teaching Chinese as a Second Language (TCSL)
Avatar of Santiago Navarro.
Avatar of Santiago Navarro.
Frontend Engineer @Blackstone
2023 ~ Present
Frontend Developer
Within one month
Santiago Navarro As a seasoned Frontend Web Developer with over six years of industry experience, I am deeply passionate about leveraging the latest technologies to deliver exceptional user experiences. My curiosity drives me to continuously explore innovative practices that not only enhance my skills but also benefit the entire team. I thrive in multicultural environments, valuing diverse perspectives as key to personal and professional growth. My experience working in such dynamic settings has honed my ability to adapt and excel, fostering a collaborative team spirit and a shared commitment to excellence. My greatest strength lies in
Node.js
TypeScript
React.js
Full-time / Remote Only
4-6 years
Universidad Nacional de La Plata
Licentiate degree , Computer Software Technology/Technician
Avatar of Rio Husnady Hidayat.
Avatar of Rio Husnady Hidayat.
Past
Group Product Design Lead - Lifestyle Education and P2P Ecosystem @Hijra
2022 ~ Present
Lead Designer, Senior Consultant, Design Manager
Within one month
Rio Husnady Hidayat Experienced Product Designer Lead. Jakarta, [email protected] Hello, I'm Rio Husnady Hidayat, a Lead Product Designer with over 14 years of experience across various industries, including tech, ecommerce, bank, fintech, advertising, telco, and media/television. This diverse experience has honed my ability to adapt, innovate, and deliver results. I'm not just a designer; I'm a strategic thinker, product leader, and adept product management, I've successfully building design team from zero to maturity. I create solutions blending creativity, business sense, and an open mind. I
Design Thinking
Product Design
Product Management
Unemployed
Full-time / Interested in working remotely
10-15 years
ARS University
Teknik Informatika
Avatar of Alamgir Hossain.
Avatar of Alamgir Hossain.
Senior Teacher @Gyan Academy
2021 ~ Present
Science Teacher
Within one year
Alamgir Hossain Dhaka Division, Bangladesh Work Experience Senior Teacher • Gyan Academy SeptemberPresent As a passionate and experienced science teacher, I bring a strong background in the field and a genuine enthusiasm for imparting knowledge. My strengths lie in creating engaging, hands-on learning experiences that make complex scientific concepts accessible to students. With [X years] of teaching experience, I have honed my ability to adapt to diverse learning styles and needs, fostering a dynamic and inclusive classroom environment. I am dedicated to nurturing curiosity and critical thinking, instilling not only scientific knowledge but also a lifelong love
Word
PowerPoint
Canva
Studying
Full-time / Interested in working remotely
6-10 years
Jagannath University
Physics
Avatar of Lee A. Muirhead.
Avatar of Lee A. Muirhead.
Founder; FINTECH, CRYPTO & GREEN FINANCE TRAINER @Digital Intell Women
2019 ~ Present
SENIOR PROJECT MANAGER
More than one year
Lee Anne Founder of Digital Intell Women; Green Digital Asset Education. Former International Airline Project Manager. Australia PROJECT MANAGER, WEB3/DEX/FINTECH EDUCATOR AND ENTREPRENEUR. 20+ years experience working on Technology Projects. Former Airline Project Manager and Business Analyst. Strong Commercial Background with experience in Contracts, Business Development, Marketing and Sales. Natural Relationship Builder, Market Researcher with Product and Account Management Experience. Cryptocurrency & FinTech enthusiast with quick ability to adapt and learn new technologies. Digital Finance Coaching Business Owner. Current role, educating Women in Green Digital Assets (DEX
Pages and Keynote
Technical Writing
Project Management
Employed
Full-time / Interested in working remotely
10-15 years
PMBok/BABok/Change Management
Avatar of the user.
Avatar of the user.
Spv HRD & Ga @PT Curah Niaga Internsional
2015 ~ Present
HR
Within one year
Word
Excel
PowerPoint
Employed
Full-time / Interested in working remotely
10-15 years
UNIVERSITAS KRISNADWIPAYANA
Hukum
Avatar of Shildi Andriani.
Avatar of Shildi Andriani.
Counselor @SMK Informatika Pesat Bogor
2017 ~ Present
More than one year
yang memiliki masalah di keluarga, kesehatan mental dan obat-obatan terlarang Wali kelas selama 4 tahun sehingga mampu mengenali dan memahami karakter siswa maupun orangtua murid Ketua pelaksana dalam beberapa kegiatan yang berisikan 8 anggota bahkan lebih Selalu menjadi bagian kepanitian dari beberapa acara besar di sekolah Pendidikan Universitas Negeri Jakarta Bimbingan dan KonselingSkil Ms. Word Ms. PowerPoint Ms. Excel Google Drive Spreedsheet Adaptability Ability To Work Under Pressure Communication Skills Time Management Counseling and Guidance Skills Talent Management Interpersonal and Communication Skills Comunicative Planning and Coordination Cooperation Analytic Problem Solving Bahasa Indonesian — Bahasa Ibu English — Menengah
Word
PowerPoint
Excel
Full-time / Not interested in working remotely
4-6 years
Universitas Negeri Jakarta
Bimbingan dan Konseling

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Within two months
ITIL - V4 Certified Project Leader @ BT | Operations Continuous Improvement Lead (OCIL)
Logo of BT.
BT
2022 ~ Present
Kolkata, West Bengal, India
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager
Fields of Employment
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Excel
Communication
Tsna
OMNET
People Management
Project Management
Time Management
Stakeholder Management
Training and mentoring skills
Languages
English
Fluent
Hindi
Native or Bilingual
Job search preferences
Positions
Product/Project Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Axelos
Major
Information Technology
Print

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual   

Resume
Profile

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual