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Avatar of Steven.
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
years as a Customer Service Supervisor (Managing a team of 5-8 individuals) Key Attributes: Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance. Possessing diverse skills
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系
Avatar of Sandhya Rastogi- Srivastava.
Offline
Avatar of Sandhya Rastogi- Srivastava.
Offline
Sr. Quality Analyst @Satyam BPO
2008 ~ 2009
Product/Project Manager
Within two months
Sandhya Rastogi- Srivastava ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL) Kolkata, West Bengal, India Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. Work Experience Change Management Professional • BT AprilPresent As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Axelos
Information Technology
Avatar of Subham Choudhury.
Avatar of Subham Choudhury.
Lead Software Developer @Persistent Systems
2022 ~ Present
Within two months
performance enhancements, constantly striving to optimize solutions for the best user experience. I thrive on challenging problems, leveraging my skills to derive innovative and effective solutions. I excel both as a collaborative team player and as an independent worker, finding my stride in diverse team environments. With excellent communication skills, I engage effectively with stakeholders, ensuring seamless collaboration and understanding across all levels. I am dedicated to pushing the boundaries of what is possible, aiming for excellence in every project I undertake. Skills JAVA 1.8 Microservice architecture REST API Open Source Frameworks ( Spring
java
SQL
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
VIT-Vellore
Computer Science
Avatar of the user.
Avatar of the user.
Retail Sales Associate @Automobili Lamborghini Store
2021 ~ 2023
Sales Associate
Within six months
Sales techniques
Sales forecasting and Reporting
CRM Software Management
Employed
Ready to interview
Full-time / Not interested in working remotely
6-10 years
The Higher Institute for Tourism and Hotels (EGOTH) in Alexandria
85%
Avatar of Mac Ho.
Avatar of Mac Ho.
Past
Senior Manager @Micron Technology 台灣美光
2022 ~ 2023
people manager
Within one month
Ho Chee Seong Technical Project Manager Open for interesting & challenging opportunities. Proficient at cross-functional communication, collaboration inside and outside organizations. Product & Test engineering, Project & OSAT management domains including technical, operation with strong leadership skills. MNC working experience, excellent communication skills with multiple languages. Taiwan Province, Taiwan 工作經歷 Technical Project Manager • Nordic Semiconductor ASA HsinChu County/City, Taiwan Play multiple roles in the organization; coordination and OSAT management. Led multiple test development projects in parallel across 4 geographical locations (Taiwan, Philippines, Norway, Finland) and worked with more than 10 ATE test
Improvement
Leadership
Facilitator
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
國立清華大學 National Tsing Hua University
Master of Business Administration-MBA , Business Administration and Management , General
Avatar of The NATION.
customer service agent
More than one year
at Le Petit Mousse Restaurant ( Bizerte Tunisia) Enthusiastic Flexible Follow Instructions . 07/2015 to 09/2016 : Waiter at le Bougain-ville Restaurant & cafe Money Handling Positive Attitude Prioritizing Service Problem Solving 10/2016 to present : Head Waiter & team supervisor at le Bougain-ville Restaurant & cafe Flexibility Excellent communication skills Excellent Team Management and leadership Skills with demonstration Skills : computer advanced skills Excellent customer service skills Team working capabilities Ability to work with minimum supervision in a busy environment. Able to do repetitive tasks accurately over long periods of time. Self-directed individual with substantial
Ready to interview
Full-time
4-6 years
Avatar of Destiny Vida Fardianti.
Avatar of Destiny Vida Fardianti.
Finance Business Ops @Agri Sparta Indonesia
2023 ~ Present
Akuntan, Bussiness Developmen, Finance Staff, Manajemen Traine, Staff Administrasi
Within one month
Destiny Vida Fardianti Finance Operations As a finance operations with over 6 years of experience, I possess a broad range of skills across various financial administration aspects, including Accounts Payable (AP), Accounts Receivable (AR), and Collections. I have a proven track record in ensuring operational efficiency and compliance with company policies. With strong analytical abilities and excellent communication skills, I am poised to contribute to the success of my team and organization. Indonesia [email protected] https://www.linkedin.com/in/destinyvidafardianti/ Pengalaman Kerja JuliPresent Yogyakarta, Jawa Tengah
Microsoft Office
Google Sheets
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
UIN SUNAN AMPEL SURABAYA
Ekonomi Syariah
Avatar of the user.
Avatar of the user.
採購工程師 @元晶太陽能科技股份有限公司
2016 ~ 2019
Senior Procurement
Within one month
Word
erp鼎新
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
元智大學
企業管理與服務科學
Avatar of 榮祥宇.
Avatar of 榮祥宇.
Account Manger @台灣經濟新報文化事業股份有限公司
2019 ~ Present
Account/ Sales Assistant Manager, Business Development Associate, Project Management
Within one month
product. Team Leadership: Exceptional leadership abilities, inspiring and motivating team members to foster collaboration and teamwork. Cross-Department Collaboration: Ability to communicate and collaborate with different departments and stakeholders to ensure smooth project execution and achieve common goals. Analysis and Problem-Solving: Excellent analytical and problem-solving skills, quickly identifying issues and proposing effective solutions. Financial Analysis:Utilizing financial data for industry and company analysis. 02,, 2017 Taipei, Taiwan Financial consultant CTBC BANK Communication Skills : Demonstrates excellent communication skills, with the ability to clearly explain complex financial concepts to customers and establish good communication and
Sales & Customer Service
Financial Analysis
Business Development
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
台北市銘傳大學
Finance, undefined
Avatar of the user.
Avatar of the user.
Data Scientist @Delta Electronics, Inc. (台達電子工業 股份有限公司)
2023 ~ Present
Data Scientist, Data Analyst, Machine Learning Engineer
Within one month
Data Engineering
Apache Spark
Data Science
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
國立交通大學(National Chiao Tung University, NCTU)
Computer/Information Technology Administration

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Within two months
ITIL - V4 Certified Project Leader @ BT | Operations Continuous Improvement Lead (OCIL)
Logo of BT.
BT
2022 ~ Present
Kolkata, West Bengal, India
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Project Manager
Fields of Employment
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Excel
Communication
Tsna
OMNET
People Management
Project Management
Time Management
Stakeholder Management
Training and mentoring skills
Languages
English
Fluent
Hindi
Native or Bilingual
Job search preferences
Positions
Product/Project Manager
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Axelos
Major
Information Technology
Print

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual   

Resume
Profile

Sandhya Rastogi- Srivastava

ITIL - V4 Certified Change Management Professional @ BT | Operations Continuous Improvement Lead (OCIL)

  Kolkata, West Bengal, India

Experienced ITIL certified Project Manager with a proven track record of successfully leading transformational projects. Demonstrated expertise in handling multiple projects and domains, with the ability to adapt to new technologies and challenges. 

Work Experience

Change Management Professional  •  BT

April 2022 - Present

As a Project Manager at British Telecom, I am responsible for overseeing and managing projects to ensure successful delivery. I utilize my strong leadership skills and excellent communication skills to effectively collaborate with stakeholders and drive project success.
Oversee and manage projects, ensuring adherence to project timelines, budgets, and quality standards.
Collaborate with stakeholders to define project requirements and deliverables.
Utilize project management methodologies and tools to plan, execute, and monitor projects.
Lead and motivate project teams, fostering a collaborative and high-performing work environment.
Ensure effective communication and coordination across project teams and stakeholders.
Track project progress and performance, providing regular updates to stakeholders.
Identify and resolve conflicts or bottlenecks to keep projects on track.
Currently working on multiple projects, including Entuity to ServiceNow integration scoping various capabilities of Discovery, Monitoring, and TSNA, NGSD to ServiceNow Data migration, Data Modeling (CMDB), Workforce Management related IWD to Auto Work Allocation (AWA) migration.
Leading a team of Business Analysts to achieve project targets and complete projects within dedicated timelines.

Team Lead  •  HCL Technologies

January 2014 - September 2014

As a Team Leader at HCL, I successfully led a team to achieve project goals and deliver high-quality results. Key responsibilities included:
Led a team of 25 agents, providing guidance and support to ensure successful project execution.
Trained new joiners, ensuring they were equipped with the necessary skills and knowledge.
Driven a culture of personal allyship
Managed Enterprise account for SME customers (UK).
Received the Extra Miller Award for Best Performance, recognizing my dedication and exceptional work.
Received appreciation from stakeholders for excellent work and dedication.

Quality Analyst  •  Cegedim Software India Pvt Ltd

September 2010 - June 2011

As a Service Quality Analyst at Cegedim Software Indi Pvt. Ltd., I played a key role in ensuring service quality and customer satisfaction. Key responsibilities included:
Monitored and evaluated service quality for Tech Support agents to identify areas for improvement.
Prepare and delivering monitoring evaluations to CSRs and Team Leaders for quality improvement. Use and document the SAFE coaching model.
Collaborated with cross-functional teams to implement process improvements and enhance service delivery.
Played a critical role in training new joiners, ensuring they were equipped with the necessary skills and knowledge.

Sr. Quality Analyst  •  Satyam BPO

January 2008 - April 2009

Analyze Compliance Procedure followed by technical advisor supporting and troubleshooting dial up/ broadband.
Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
Trend report on defects, process failure discussions, with market unit to improve overall process and customer experience.

Quality Analyst  •  Infosys

January 2005 - June 2007

Developed and maintained quality metrics for tracking and measuring product performance

Driving Continuous Improvement through ideation.

Conduct training sessions on digital communication skills to improve overall customer experience.

Education


Axelos

Information Technology

2023 - 2023

Lucknow University

Public Relations/Image Management

2002 - 2003

Lucknow University

Art/Art Studies, General

1999 - 2002

New Way Inter College, Lucknow

PCM

1998 - 1999

Cathedral School

Field of study

1995 - 1997

Projects

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Project Name

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh.

Skills

   Word      PowerPoint      Excel      Communication      Tsna      OMNET      People Management      Project Management      Time Management      Stakeholder Management      Training and mentoring skills   

Languages

   English — Fluent      Hindi — Native or Bilingual