sales team. Updating social media accounts. Sale Associate Co., Ltd Attract MaySep 2019 Taipei, Taiwan Best of the sales performance during 2019 Jun.~ Sep. Top 2 of new customer acquisition of au creditcards in FebruaryAchieving established goals. Introducing promotions and opportunities to customers. Cross-selling products to increase purchase amounts. Team Leader of Customer Service Life Academy MayFeb 2018 Taipei, Taiwan Leader of the 6-person team. OJT trainer. Event Planner for Domestic and Overseas. Maintaining a marketing database. Greeting customers, responding to questions, improving engagement with merchandise

Grace Lin Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 6+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com - Senior Product Operation Specialist 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in production operations. 2. To serve and make sure members in good development. 3. According

Facebook). • Create social media influencer for each LIVE streamer in MICO App, based on their brand and plans. • Created and scheduled all social media posts across Instagram, TikTok and Facebook. • Developed and owned the social media strategy and content for brands that totaled 10,000+ followers across all social channels. • Managed MICO's Instagram with a combined following of 10,000+. • Hosted monthly inter-department meetings to determine effective direction for online campaigns, aiming to foster digital brand growth • Created a brand-new catalog of best-selling company products to increase advertisement of

Chia Peng Liu Product Designer I have over 5 years of product design experience background in fintech, SaaS, E-commerce & entertainment field. Multidisciplined professional across user-centered design and development. Put empathy on user's needs, communicate and collaborate with engineers, finding the best solution between design and development. He focusing on user experience design workflow, then designing and implementing that feasible proposal to solve problems. I love to keep learning trend in UI / UX and development techniques. Try to design products with better user experience, high quality, and increasing conversion rate, dedicating to