Team leader  •  INSTAKART SERVICES PRIVATE LIMITED (FLIPKART)

     September 2015 - Present    Location - Bharatpur (Raj.)

 Strategically plan and manage logistics, warehouse, transportation and customer
services
 Keep track of quality, quantity, stock levels, delivery times, transport costs and
efficiency
 Arrange warehouse, catalogue goods, plan routes and process shipments
 Resolve any arising problems or complaints
 Supervise, coach and train warehouse workforce
 Meet cost, productivity, accuracy and timeliness targets
 Achieved Consistent 90+% CSAT ( Customer Satisfaction Feedback )
 Handling end to end Operation Tasks.
 Responsible for managing daily logistics operations, implementing and optimizing
vehicle capacity utilisation and supporting quality standards
 Implement processes that tighten costs, reduce risk, and ensure a quality, reliable and
safe transportation
 Handling COD collections
 Organize induction training of all the staff members of the Hub concerned.
 Impart refresher training to the hub staff on current and ongoing process changes

     Service Supervisor   •  E com Express Pvt Ltd 

     September 2014 - September 2015    Location - Kota (Raj.)

   Manage All Dc Works And Service Staff

Data Entry Operator  -     Faridabad Gurgaon Minerals (FGM)

        May 2009  - August 2014       Location - Gurgaon ( Haryana)

   Manage all data entries for the logistics sector

HR Executive  -  M/s S. S. & Company 

 June 2006  - April 2009         Location - Chittorgarh (Raj.)

 Assist in monitoring/tracking employee relations issues including resolution and follow-up

        Inform Human Resources management of issues related to employee relations

 Respond to questions, requests, and concerns from employees and management regarding company and  

Human Resources programs, policies and guidelines.

 Disseminate information to employees related to employer-employee relations, employee activities, and

 personnel policies and programs.

  Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, )

  Assist in logistics, administration, and scheduling of annual employee surveys. 

 Answer phone calls and record messages.

 Assist management in hiring, training, scheduling, evaluating, counselings, disciplining, 

and motivating and coaching employees.