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Definition of Reputation Credits
Sax Chen (陳祥麟）
As a seasoned Supplier Quality Engineering professional with over a decade of experience, I bring a wealth of knowledge in supplier relations, quality management, and global sourcing, predominantly in the automotive industry. My journey has honed my skills in enhancing supplier performance, ensuring the timely delivery of high-quality components, and implementing lean improvement initiatives.
I am recognized for my rapid learning curve and ability to swiftly navigate complex systems and diverse product ranges. A prime example of this was during my early days at Ford, where my proactive approach and commitment to learning outside work hours enabled me to quickly grasp the intricate Ford systems and variety of products. Within just three months, I earned the trust and recognition of my supervisor, taking on the responsibility of independently managing suppliers.
I hold certifications as a Six Sigma Green Belt and in ISO/TS 16949 internal audit, and I am a Ford internal certified trainer. These qualifications underscore my dedication to upholding high-quality standards across all facets of supplier interactions and component production.
My collaborative approach extends to fostering win-win relationships with suppliers and proactive communication with other company departments. This has significantly enhanced process efficiency and project coordination. My dedication to collaboration and quality improvement was highlighted in my role as the coordinator for the body assembly group, where I led initiatives that resulted in a 50% reduction in defect rates.
I am committed to adding value to organizations by optimizing supplier partnerships, resolving quality issues promptly, and streamlining processes for enhanced efficiency and cost savings. My track record proves my ability to play a pivotal role in reducing defects, ensuring timely deliveries, and contributing to overall operational excellence.
Tainan, West-Central Dist, Tainan City, Taiwan
https://www.linkedin.com/in/sax-chen-a20b1b96/
+886-928371565
Date of Birth: 1978/12/24
Expertise:
1. Supplier Management & Quality Assurance:
Exercised comprehensive oversight across OEM suppliers in three countries, ensuring a steady supply chain and consistent product quality.
Upheld stringent quality standards through proactive supplier management, on-site evaluations, and integrating quality control tools like PPAP into supplier processes.
2. Continuous Improvement & Cost Optimization:
Led initiatives resulting in significant defect reduction and strategic cost management, while actively participating in continuous improvement efforts to boost supplier quality and efficiency.
3. Coordination, Communication & Training:
Facilitated smooth project execution and problem resolution by coordinating across suppliers, departments, and teams, serving as a crucial communication link.
Delivered extensive training on quality tools and certified systems, transferring vital knowledge to suppliers and internal teams as a Ford CQDC-certified instructor.
4. Project Management & Leadership:
Managed quality issues with a proactive approach, ensuring timely project realization, adherence to quality standards, and recognition as a top performer for leading quality improvement initiatives.
Working Experience
Supplier Quality Engineer
Newell Brands (Hand tools, hardware, window accessories, food storage, washroom products)
五月 2011 - 五月 2023 (12 yrs)
Taipei, Taiwan
Quality Assurance and Supplier Management:
1. Supervised NWL Brands' OEM suppliers in three countries: In various areas such as New Product Development, Product Inspection, New Supplier Audit, and Sourcing Control, overseeing production for over 30 million annual sales products. This highlights the ability to manage and ensure quality across a broad supplier base, ensuring that the company's products meet high-quality standards.
2. Ensured supplier quality and timely delivery for New Product Launch: This demonstrates a strong commitment to maintaining high-quality standards and ensuring that new products are launched successfully and on time.
3. Drove continuous improvement and implemented best practices: This helped to enhance supplier quality and efficiency, showcasing a proactive approach to quality management and operational excellence.
Training and Industry Adaptability:
1. Worked with a diverse range of industries: Including hand tools, window system accessories, food storage containers, and plastic molding, traveling abroad regularly for meetings and business trips, and quickly adapting to changing job requirements. This reflects a versatile skill set and the ability to thrive in diverse industrial settings.
2. Conducted multiple training sessions on quality-related topics: Offering courses in 8D, SPC, FMEA, Control Plan, and other quality tools, helping suppliers improve their efficiency and quality. This highlights a role in capacity building and knowledge sharing, ensuring that suppliers are well-equipped to meet the company’s quality standards.
Achievements
1. Resolved emergency stop shipments of locking pliers and levels within two months for Chinese tool suppliers, achieving a 90% reduction in quality defects.
2. Assisted suppliers in establishing a comprehensive quality management system, resulting in improvement in delivery compliance and enhancing quality control processes through the integration of the PPAP development tool into their existing management system.
3. Recognized as a top performer in both 2012, 2015, and 2022 and successfully fulfilled the role of Quality and NPD Coordinator in Taiwan, ensuring no delays in NPD projects.
4. Volume Increase During Pandemic: Managed to achieve a 3x increase in volume in Malaysia and Taiwan during the COVID-19 pandemic, maintaining high-quality standards without any project timing delays.
Senior Supplier Technical Assistance Engineer
Ford Motor Company (Body stamping parts, Window systems, Mirror, Lamp systems, NVH products, Sealing parts, carpet, Instrument Panel)
六月 2009 - 五月 2011 (2 yrs)
Taoyuan, Taiwan
Supplier Management and Quality Assurance:
1. Coordinated Automotive Sheet Metal Issues: As the primary coordinator within the STA body team, managed all automotive sheet metal issues and quality trends, ensuring the highest standards in product quality.
2. Managed Key Automotive Sheet Metal Suppliers: Ensured timely delivery of high-quality components from suppliers of floor pan, chassis, and body structures.
3. Oversaw Automotive Exterior Component Suppliers: Managed suppliers of lighting systems, mirror systems, electric sunroofs, power windows, and Auto Glass to guarantee the timely provision of top-quality components.
4. Localization Development for Automotive Components: Ensured suppliers met Ford's vehicle development schedule, certifying their production processes and products to align with Ford's stringent requirements.
5. Maintained Ford's Q1 System Certification for Suppliers: Responsible for upholding the certification standards, demonstrating a commitment to quality and compliance.
Communication and Lean Improvement:
1. Liaison Between Body Plant and Departments: Facilitated effective communication and coordination, ensuring smooth operations and alignment between different parts of the organization.
2. Assisted in Supplier Lean Improvement Program: Provided consultative services to manufacturers, contributing to the optimization of their operational efficiency through Ford's lean improvement initiatives.
Achievements
1. Top performer in 2010
2. Served as the convener of the quality improvement team organized by Ford Motor Company for sheet metal suppliers. Responsible for reporting supplier improvement progress to Ford and providing real-time problem resolution. This resulted in a 50% decrease in defects and a significant improvement in quality
Supplier Techincal Assistance Engineer
Ford Motor Company (
Body stamping parts, Window systems, Mirror, Lamp systems, NVH products, Sealing parts, carpet, Paint, Instrument Panel, Auto Glass)
七月 2004- 七月 2009 ( 5yrs)
Taoyuan, Taiwan
Project Management & Collaboration:
1. Served as a quality window for the implementation of the Ford China parts project in Chongqing, China, ensuring supplier quality on-site and providing feedback and resolution to the Taiwan team.
2. Participated in multiple vehicle development projects, such as Ford Focus, Mondeo, Mazda 5, Mazda 3, and Escape Tribute Australia export program, collaborating with suppliers to complete prototype installations and validate individual products.
3. Coordinated with cross-functional teams to guarantee seamless and efficient delivery of parts localization projects.
Quality Assurance & Supplier Training:
1. Managed daily quality systems for supplier operations, performing root cause analysis and corrective actions for quality issues in automotive parts like lighting systems, mirrors, glass, dashboards, and power windows.
2. Selected to participate in Ford's internal instructor training program in Thailand and subsequently became a certified consultant instructor for the company.
3. Lectured in the Supplier Lean Improvement Program, training suppliers on the principles and applications of Ford's certified systems and measurement analysis.
4. Ensured the maintenance of Ford's Q1 system certification for suppliers.
Analytical & Problem-solving:
Conducted root cause analysis and instituted corrective actions for various automotive parts, targeting quality issues in areas such as lighting systems, mirrors, glass, dashboard, and power windows.
Skill
- 8D Problem Solving
- IATF Core tools (APQP/PPAP/SPC/MSA/Control PLAN)
- Quality System Control
- Supplier Quality Management
- Program management
- Supplier Certificate
Language
- English — fluent
- Mandarin — Native Speaker
Education
Master: National Taiwan University of Science and Technology
Engineering/Industrial Management
Year:2000~2002
Bachelor: Chung Yuan Christian University
Industrial Engineering
Year: 1996~2000
Sax Chen (陳祥麟）
As a seasoned Supplier Quality Engineering professional with over a decade of experience, I bring a wealth of knowledge in supplier relations, quality management, and global sourcing, predominantly in the automotive industry. My journey has honed my skills in enhancing supplier performance, ensuring the timely delivery of high-quality components, and implementing lean improvement initiatives.
I am recognized for my rapid learning curve and ability to swiftly navigate complex systems and diverse product ranges. A prime example of this was during my early days at Ford, where my proactive approach and commitment to learning outside work hours enabled me to quickly grasp the intricate Ford systems and variety of products. Within just three months, I earned the trust and recognition of my supervisor, taking on the responsibility of independently managing suppliers.
I hold certifications as a Six Sigma Green Belt and in ISO/TS 16949 internal audit, and I am a Ford internal certified trainer. These qualifications underscore my dedication to upholding high-quality standards across all facets of supplier interactions and component production.
My collaborative approach extends to fostering win-win relationships with suppliers and proactive communication with other company departments. This has significantly enhanced process efficiency and project coordination. My dedication to collaboration and quality improvement was highlighted in my role as the coordinator for the body assembly group, where I led initiatives that resulted in a 50% reduction in defect rates.
I am committed to adding value to organizations by optimizing supplier partnerships, resolving quality issues promptly, and streamlining processes for enhanced efficiency and cost savings. My track record proves my ability to play a pivotal role in reducing defects, ensuring timely deliveries, and contributing to overall operational excellence.
Tainan, West-Central Dist, Tainan City, Taiwan
https://www.linkedin.com/in/sax-chen-a20b1b96/
+886-928371565
Date of Birth: 1978/12/24
Expertise:
1. Supplier Management & Quality Assurance:
Exercised comprehensive oversight across OEM suppliers in three countries, ensuring a steady supply chain and consistent product quality.
Upheld stringent quality standards through proactive supplier management, on-site evaluations, and integrating quality control tools like PPAP into supplier processes.
2. Continuous Improvement & Cost Optimization:
Led initiatives resulting in significant defect reduction and strategic cost management, while actively participating in continuous improvement efforts to boost supplier quality and efficiency.
3. Coordination, Communication & Training:
Facilitated smooth project execution and problem resolution by coordinating across suppliers, departments, and teams, serving as a crucial communication link.
Delivered extensive training on quality tools and certified systems, transferring vital knowledge to suppliers and internal teams as a Ford CQDC-certified instructor.
4. Project Management & Leadership:
Managed quality issues with a proactive approach, ensuring timely project realization, adherence to quality standards, and recognition as a top performer for leading quality improvement initiatives.
Working Experience
Supplier Quality Engineer
Newell Brands (Hand tools, hardware, window accessories, food storage, washroom products)
五月 2011 - 五月 2023 (12 yrs)
Taipei, Taiwan
Quality Assurance and Supplier Management:
1. Supervised NWL Brands' OEM suppliers in three countries: In various areas such as New Product Development, Product Inspection, New Supplier Audit, and Sourcing Control, overseeing production for over 30 million annual sales products. This highlights the ability to manage and ensure quality across a broad supplier base, ensuring that the company's products meet high-quality standards.
2. Ensured supplier quality and timely delivery for New Product Launch: This demonstrates a strong commitment to maintaining high-quality standards and ensuring that new products are launched successfully and on time.
3. Drove continuous improvement and implemented best practices: This helped to enhance supplier quality and efficiency, showcasing a proactive approach to quality management and operational excellence.
Training and Industry Adaptability:
1. Worked with a diverse range of industries: Including hand tools, window system accessories, food storage containers, and plastic molding, traveling abroad regularly for meetings and business trips, and quickly adapting to changing job requirements. This reflects a versatile skill set and the ability to thrive in diverse industrial settings.
2. Conducted multiple training sessions on quality-related topics: Offering courses in 8D, SPC, FMEA, Control Plan, and other quality tools, helping suppliers improve their efficiency and quality. This highlights a role in capacity building and knowledge sharing, ensuring that suppliers are well-equipped to meet the company’s quality standards.
Achievements
1. Resolved emergency stop shipments of locking pliers and levels within two months for Chinese tool suppliers, achieving a 90% reduction in quality defects.
2. Assisted suppliers in establishing a comprehensive quality management system, resulting in improvement in delivery compliance and enhancing quality control processes through the integration of the PPAP development tool into their existing management system.
3. Recognized as a top performer in both 2012, 2015, and 2022 and successfully fulfilled the role of Quality and NPD Coordinator in Taiwan, ensuring no delays in NPD projects.
4. Volume Increase During Pandemic: Managed to achieve a 3x increase in volume in Malaysia and Taiwan during the COVID-19 pandemic, maintaining high-quality standards without any project timing delays.
Senior Supplier Technical Assistance Engineer
Ford Motor Company (Body stamping parts, Window systems, Mirror, Lamp systems, NVH products, Sealing parts, carpet, Instrument Panel)
六月 2009 - 五月 2011 (2 yrs)
Taoyuan, Taiwan
Supplier Management and Quality Assurance:
1. Coordinated Automotive Sheet Metal Issues: As the primary coordinator within the STA body team, managed all automotive sheet metal issues and quality trends, ensuring the highest standards in product quality.
2. Managed Key Automotive Sheet Metal Suppliers: Ensured timely delivery of high-quality components from suppliers of floor pan, chassis, and body structures.
3. Oversaw Automotive Exterior Component Suppliers: Managed suppliers of lighting systems, mirror systems, electric sunroofs, power windows, and Auto Glass to guarantee the timely provision of top-quality components.
4. Localization Development for Automotive Components: Ensured suppliers met Ford's vehicle development schedule, certifying their production processes and products to align with Ford's stringent requirements.
5. Maintained Ford's Q1 System Certification for Suppliers: Responsible for upholding the certification standards, demonstrating a commitment to quality and compliance.
Communication and Lean Improvement:
1. Liaison Between Body Plant and Departments: Facilitated effective communication and coordination, ensuring smooth operations and alignment between different parts of the organization.
2. Assisted in Supplier Lean Improvement Program: Provided consultative services to manufacturers, contributing to the optimization of their operational efficiency through Ford's lean improvement initiatives.
Achievements
1. Top performer in 2010
2. Served as the convener of the quality improvement team organized by Ford Motor Company for sheet metal suppliers. Responsible for reporting supplier improvement progress to Ford and providing real-time problem resolution. This resulted in a 50% decrease in defects and a significant improvement in quality
Supplier Techincal Assistance Engineer
Ford Motor Company (
Body stamping parts, Window systems, Mirror, Lamp systems, NVH products, Sealing parts, carpet, Paint, Instrument Panel, Auto Glass)
七月 2004- 七月 2009 ( 5yrs)
Taoyuan, Taiwan
Project Management & Collaboration:
1. Served as a quality window for the implementation of the Ford China parts project in Chongqing, China, ensuring supplier quality on-site and providing feedback and resolution to the Taiwan team.
2. Participated in multiple vehicle development projects, such as Ford Focus, Mondeo, Mazda 5, Mazda 3, and Escape Tribute Australia export program, collaborating with suppliers to complete prototype installations and validate individual products.
3. Coordinated with cross-functional teams to guarantee seamless and efficient delivery of parts localization projects.
Quality Assurance & Supplier Training:
1. Managed daily quality systems for supplier operations, performing root cause analysis and corrective actions for quality issues in automotive parts like lighting systems, mirrors, glass, dashboards, and power windows.
2. Selected to participate in Ford's internal instructor training program in Thailand and subsequently became a certified consultant instructor for the company.
3. Lectured in the Supplier Lean Improvement Program, training suppliers on the principles and applications of Ford's certified systems and measurement analysis.
4. Ensured the maintenance of Ford's Q1 system certification for suppliers.
Analytical & Problem-solving:
Conducted root cause analysis and instituted corrective actions for various automotive parts, targeting quality issues in areas such as lighting systems, mirrors, glass, dashboard, and power windows.
Skill
- 8D Problem Solving
- IATF Core tools (APQP/PPAP/SPC/MSA/Control PLAN)
- Quality System Control
- Supplier Quality Management
- Program management
- Supplier Certificate
Language
- English — fluent
- Mandarin — Native Speaker