CakeResume Talent Search

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4〜6年
6〜10年
10〜15年
15年以上
Avatar of Wawan Jabrik.
Avatar of Wawan Jabrik.
Past
Manager @PT Sarinah
2000 ~ 2022
IT Business Analyst / Project manager / Project Coordinator / Manager / Staff IT
1ヶ月以内
Manager PT Sarinah 1. Responsible for supervising, managing and maintaining the availability of onpremise datacenter and IT infrastructure assets company and their configuration. 2. Responsible for supervising and monitoring the availability of the use of LAN, WAN and MPLS network connection infrastructure. 3. Responsible for making improvements, adding modules and making company business applications and business process systems. 4. Responsible for monitoring, managing and configuring company email and mail server. 5. Responsible for managing the domain, anti-virus and hosting of the company website. 6. Responsible for making IT
Network Infrastructure
Network Administration
Software Development
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
15年以上
Universitas Mercubuana Jakarta
Informatika
Avatar of the user.
Avatar of the user.
Past
Marketing Manager @幫你優股份有限公司 BoniO Inc. / 閱讀優有限公司 TaaO Company Limited
2021 ~ 現在
Marketing Manager
1ヶ月以内
WordPress
Google Analytics
Project Management
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
淡江大學
英文學系
Avatar of Naomi Lin.
Avatar of Naomi Lin.
行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ 現在
品牌專案企劃、網路行銷企劃、數位行銷企劃
1ヶ月以内
網頁二 )。 宏林跨媒體整合行銷公司 ( 全方位行銷代理商 )|專案企劃與文案執行|負責國際級電商、快時尚、餐飲業等客戶之 360 度行銷企劃,執行近百萬的行銷預算。 品牌與行銷企劃: 分析客戶 USP 與目標客群,以設定品牌風格與行銷調性。曾以節慶貼文替
Google Analytics
Sales & Marketing
Photoshop
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
臺北市立大學
英語教學系
Avatar of the user.
Avatar of the user.
Media Planning Assistant Manager @DAC_台灣迪艾思股份有限公司
2023 ~ 現在
Account Manager
1ヶ月以内
Word
Excel
PowerPoint
就職中
面接の用意ができています
フルタイム / リモートワークに興味なし
4〜6年
National Taiwan University
Bachelor
Avatar of Muhammad Nur Hidayat.
Avatar of Muhammad Nur Hidayat.
Medical Sales Representative @PT FORTE FARMA
2023 ~ 現在
Sales Representative
1ヶ月以内
pemasaran produk obat obatan dan farmasi meliputi kota Surabaya, Sidoarjo, Gresik, Mojokerto Project Sales Specialist • PT. Etex Building Performance Indonesia FebruariJanuari 2023 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Sales Generalist Product • PT Bank Mandiri (Persero) Tbk. MeiFebruari 2022 Menawarkan produk simpanan dan pinjaman dari perbankan BUMN melakukan penawaran kredit tanpa agunan atau payroll (ASN,PNS,Pensiunan) mengelola dan memasarkan kredit Usaha Seperti (KUR & KUM) Account Officer • PT Berkah Medika Nusantara SeptemberMei 2021 Sebagai Marketing Credit , dan Juga Remedial Collection Business Development Officer
PowerPoint
Communication
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
4〜6年
sekolah tinggi ilmu ekonomi indonesia Surabaya
Administrasi, Manajemen, dan Operasi Bisnis
Avatar of 吳潤函 Stefano Wu.
Avatar of 吳潤函 Stefano Wu.
Past
行銷企劃(巢家居) @日日商業股份有限公司
2018 ~ 2023
品牌專案企劃、網路行銷企劃、數位行銷企劃
1ヶ月以内
吳潤函 Stefano Wu 行銷企劃 Taipei, Taiwan 從事行銷與銷售近7年經驗,擅長整合行銷策略,深耕產品行銷及品牌推廣領域。從文案、影片、直播、社群、異業合作,到展覽活動各種方式,讓產品更多元且有效的曝光。 同時負責過B2B電商通路與團購開發與操作,從聯繫提
Word
PowerPoint
Excel
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
義大利語文學系
Avatar of chiehan.chan.
Avatar of chiehan.chan.
Past
行銷企劃專員 @三小文創有限公司
2022 ~ 2023
品牌宣傳及媒體公關人員、 行銷企劃人員、活動企劃人員、傳播媒體企劃人員
1ヶ月以内
專長 技能 社群及內容行銷 社群行銷: 運用社交媒體平台建立品牌聲譽、提高曝光度,並與目標受眾建立良好互動關係。 內容行銷: 運用文字、圖像和,吸引目標受眾、提高品牌知名度和促進銷售 (FB 粉專、IG、網頁貼文撰寫) 行銷策略整合 跨渠道整合: 結合
Microsoft Office
行銷 / 公關 / 媒體 (例:Growth Hacker,內容行銷,社群經營)
展場設計規劃
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
實踐大學
行銷管理學系
Avatar of 劉品妤.
Avatar of 劉品妤.
Past
行銷專員 @梵澄新媒體股份有限公司
2022 ~ 2024
企劃行銷人員、社群行銷小編、網站行銷人員等等行銷相關
1ヶ月以内
劉品妤 台灣台中市 IG : Pinkkk___y 工作經歷 五月三月 2024 行銷專員 梵澄新媒體股份有限公司 1.社群營運:營運社群期間,IG粉絲數從最初剛接手時的個位數成長到5000多名,單篇貼文最高觸及人數12335人次,FB Reels觀看次數最高則有到96萬次。 2.活動策
Word
PowerPoint
Excel
無職
面接の用意ができています
フルタイム / リモートワークに興味あり
6〜10年
銘傳大學
休閒遊憩
Avatar of Brian YU.
Avatar of Brian YU.
Past
Marketing Associate @CipherLab Co., Ltd
2023 ~ 2024
Sales and Marketing Specialist
1ヶ月以内
Brian YU 1. Social Media Content Generation 2. B2B Sales Outreach 3. Email marketing 4. Google Analytics, SEO Taipei City, Taiwan 工作經歷 Marketing Associate • CipherLab Co., Ltd 十月三月 2024 B2B Market Research: arket trends and demand research, competitor analysis, new product positioning. Product marketing: product brochure, product overview, sales presentation SEO success story Tradeshow Coordination Social Media: LinkedIn and Facebook texts and visual creation Marketing Manager • KimWell Electronics International Co., Ltd. 十月十月 2023 KOL Collaboration: Partnered with both YouTubers and amateur content creators
Sales & Marketing
Social Media Marketing
Content Marketing
無職
面接の用意ができています
フルタイム / リモートワークに興味なし
10〜15年
國立臺北大學 National Taipei University
Foreign Language and Applied Linguistics
Avatar of the user.
Avatar of the user.
Manager @GOMAJI 夠麻吉
2017 ~ 現在
Project Lead / Tech Lead / Team Lead / Technical Manager
1ヶ月以内
Team Lead
Management Team
Cloud Architecture
就職中
面接の用意ができています
フルタイム / リモートワークに興味あり
10〜15年
Shih Hsin University
Management Information Systems, General

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
1年以上
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
Professional Background
現在の状況
無職
求人検索の進捗
Professions
Customer Success Manager
Fields of Employment
Information Services
職務経験
4〜6年
Management
I've had experience in managing 5-10 people
スキル
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
言語
Job search preferences
希望のポジション
Customer Success / Marketing Specialist / Account Executive / Operation / Community
求人タイプ
フルタイム
希望の勤務地
Taiwan
リモートワーク
リモートワークに興味あり
Freelance
いいえ。
学歴
学校
National Taiwan University
専攻
Political Science
印刷

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

Resume
プロフィール

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)