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4 到 6 年
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行銷副理 / KOL Radar 行銷科技事業部 @愛卡拉互動媒體股份有限公司
2021 ~ 现在
品牌專案企劃、網路行銷企劃、數位行銷企劃
一個月內
Google Analytics
Sales & Marketing
Photoshop
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
臺北市立大學
英語教學系
Avatar of Ranganatha G V.
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Lead Software Engineer @EPAM Systems India Pvt. Ltd
2023 ~ 现在
Engineering Manager, App Team Lead, Senior iOS Developer
一個月內
Ranganatha G V 13+ years of experience in iOS application development, delivered 10+ iOS applications to Appstore, led end-to-end responsibilities from requirement gathering to Appstore delivery & maintenance of iOS appsra[email protected] /in/ranganathagv Bengaluru, Karnataka, India Professional Experience JanuaryPresent Lead Software Engineer EPAM Systems India Pvt. Ltd. Working as a Lead Software Engineer at EPAM Systems India Pvt. Ltd. for Google Client, responsibilities for development of Google Home iOS application , requirement gathering, clarifications, estimations, delivery, mentoring team members, documentation, managing sprints. NovemberApril 2022 SDE 3 Swiggy
Swift/iOS
Objective-C
Xcode and Instruments environments
就职中
正在积极求职中
全职 / 对远端工作有兴趣
10 到 15 年
AMC Engineering College, Bengaluru
Information Science & Egineering
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Lead Software Developer @Persistent Systems
2022 ~ 现在
兩個月內
java
SQL
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
VIT-Vellore
Computer Science
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
曾任
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ 现在
Administration Staff and Customer Service
一個月內
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
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正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
Carlos Hilado Memorial State University
Education
Avatar of Aron Yu.
Avatar of Aron Yu.
曾任
server engineer @曉數碼
backend engineer
一個月內
余皓永(Aron Yu ) 擁有六年Ruby on Rails, 半年 Golang 及 Solidity(web3)開發經驗。注重可靠的單元測試,參與過多個網站開發,包括從零開始建立的專案。維護過超過1,000,000 RPM的流量的遊戲server。 具備DevOps技能和CI/CD流程經驗,涵蓋AWS、Docker、Jenkins、Ansible、GitHub Actions和Terraform等工具。以卓越的團隊合
JavaScript
Ruby on Rails
Git
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
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Sales Modent Trade @PT. Medan Distribusindo Raya (Wings Group)
2022 ~ 现在
Team Leader
一個月內
Microsoft Office
Communication
Selling Skills
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
SMA Sultan Iskandar Muda
Ilmu Pengetahuan Sosial
Avatar of Irfan.
Avatar of Irfan.
Drafter & Supervisor Lapangan @PT.NAM KOSTRUKSI ENJIINIRING
2021 ~ 2024
Drafter, Pengawas lapangan
一個月內
di aplikasikan di lapangan. Drafter & Supervisor Lapangan • PT.GERBANG WINAS UTAMA AgustusMei 2020 | Jakarta Dalam perusahan saya berperan seorang darfter, saya bertanggung jawab menyiapkan gambar, dan membuat gambar 2D struktur sesuai kebutuhan proyek tersebut. Terlibat dalam survei lapangan dalam menjalankan suatu project dalam pengerjaan struktur. Menjadi Supervisor Struktur Drafter • PT.BENTAR INDONESIA ARSITEK NovemberApril 2019 | Jakarta Dalam perusahan ini saya mengerjakan beberapa project dan mengikuti sayembara nasional. Mengerjakan suatu project resort di kalimantan. Pendidikan SMK NEGERI 52 JAKARTA GAMBAR BANGUNAN •Skil Microsoft Office AutoCad 2D SketchUp V-Ray Membaca Gambar Bahasa Indonesian — Professional
Microsoft Office
AutoCad 2D
SketchUp
就职中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
SMK NEGERI 52 JAKARTA
GAMBAR BANGUNAN
Avatar of 范思良.
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資深主任工程師 @長青資訊
2017 ~ 现在
資深工程師
一個月內
Databases : Skilled in managing MySQL databases, with a focus on optimizing database designs through efficient schema creation. Experienced in enhancing query performance using indexing strategies and ensuring data integrity via comprehensive transaction management mechanisms. NoSQL Databases : Extensive experience with NoSQL databases, especially MongoDB, leveraging its flexible schema for rapid development and scaling. Knowledgeable in utilizing document-oriented storage principles for dynamic content management. Data Modeling & Migration : Expertise in ORM tools like GORM for Go, ensuring seamless data integration and migration strategies. Competent in designing data models that effectively reflect business logic and enhance application performance
golang
MySQL
Docker
就职中
正在积极求职中
全职 / 对远端工作有兴趣
6 到 10 年
勤益科技大學
軟體工程
Avatar of 陳皓軒.
Avatar of 陳皓軒.
曾任
Analyst Programmer @Logistics and Supply Chain MultiTech R&D Centre
2023 ~ 2024
Software Engineer / Backend Engineer
一個月內
護消費者前台、客戶後台網站,流量約為 千萬/日 Tech Stack: C#、 .NET Core、.NET Framework、Vue.js、Angular.js、單元測試 (xUnit、Fluent Assertions)、壓力測試 (JMeter)、Message Queue (RabbitMQ)、T-SQL (MSSLQ)、Redis、AWS/Azure 雲端服務 1. 開發廠商使用後台系統 (B2B) 2. 開發消費者使用前台系統 (B2C) 3. 億級資料庫減量 20% 4
C#
ASP.NET MVC
.NET Core
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
國立臺灣海洋大學
資訊工程學系
Avatar of 王心妤.
Avatar of 王心妤.
曾任
助理工程師 @第一社會企業股份有限公司
2023 ~ 2023
MIS程式設計師,軟體設計工程師,Web開發工程師
一個月內
— 王心妤 Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat. Ut wisi enim ad minim veniam, quis nostrud exerci tation ullamcorper suscipit lobortis nisl ut aliquip. New Taipei City, Taiwan 工作經歷 三月Present 資訊工程師 車麗屋汽車百貨股份有限公司 1.使用.Net core 6 MVC開發LINE會員專區 (1)前端使用DEVEXPRESS+html+JavaScript (2)後
Word
PowerPoint
Excel
待业中
正在积极求职中
全职 / 对远端工作有兴趣
4 到 6 年
萬能科技大學
資訊管理

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职场能力评价定义

专业技能
该领域中具备哪些专业能力(例如熟悉 SEO 操作,且会使用相关工具)。
问题解决能力
能洞察、分析问题,并拟定方案有效解决问题。
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遇到突发事件能冷静应对,并随时调整专案、客户、技术的相对优先序。
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有效传达个人想法,且愿意倾听他人意见并给予反馈。
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专注于团队发展,有效引领团队采取行动,达成共同目标。
超過一年
Account Manager|Customer Success
SHOPLINE
2020 ~ 2020
Taipei City, Taiwan
专业背景
目前状态
待业中
求职阶段
专业
客户成功经理
产业
资讯服务
工作年资
4 到 6 年
管理经历
我有管理 5~10 人的经验
技能
Client-relationship building and nurturing
Multi-project management
Cross-sectoral communication
Know-how development
Problem-solving
Data-analyzing
Account Management
语言能力
求职偏好
希望获得的职位
Customer Success / Marketing Specialist / Account Executive / Operation / Community
预期工作模式
全职
期望的工作地点
Taiwan
远端工作意愿
对远端工作有兴趣
接案服务
学历
学校
National Taiwan University
主修科系
Political Science
列印

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)

简历
个人档案

Shu-Mei Hsu

Account Management

Customer Success

Professional in both marketing and EC industry



 |Taipei ,TW|[email protected]|+886-911-430-916

Profile 04 00@2x

About Shu-Mei


An experienced account manager with department reorganization and leading experience, as well as has solid project management and issue solving experience. Main responsibility was to assist the clients in boosting their sales and solve their problems by providing them customized approach to the company’s product/service. 

In SHOPLINE, she led teams to achieve YOY growth goals and aided members in doing crisis management and communication in certain circumstances. Also, she set standard operation procedures and report formats to assure members can complete tasks accurately and efficiently. 

In Agein Media, she led a team of 4 account executives to help 10 long-term clients to achieve their business goals through data-driven IMC planning and implementation.

Working Skills


Client-relationship building and nurturing|Multi-project management|Cross-sectoral communication 

Leadership|Know-how development|New employee orientation 

IMC planning and implementation|Problem-solving|Data-analyzing

Working Experience

Merchant Success Associate Manager - Merchant Growth / Sep 2020 - Oct 2020

  • Reorganized the department directly with the general manager according to business model adjustments, including functional strategy setting and team-member redistribution. 
  • Designed and developed automatic report formats to reduce the workloads of team members in the future. 
  • Helped the department manager to review the performance of team members and calculate the bonus of Q3. In addition, communicated with team members simultaneously due to the adjustments of the performance bonus system. 
  • Aided the department manager to have a clear understanding of the department situation, team members, goals, obstacles, and potential solutions.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Senior Account Manager / Mar 2020 – Aug 2020 

  • Developed an e-commerce consulting tool-kit in the account management department, which is still applied today. 
  • Aided account managers in doing crisis management and communication in certain circumstances. 
  • Led a team of 3 account managers to help 92 Key Accounts raising their GMV and achieve over 25% of YOY growth even in declining industries. 
  • Led the Growth Hack Project and successfully helped 9 SMB clients exceeding over 10% of GMV growth in just 6 weeks without any incentives for clients. 
  • Assisted clients to enhance their GMV through webpage adjustments to improve the conversion rate, and FB advertising optimization to increase the ROAS to 33.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Nov 2018 – Feb 2020 

  • Exceeded 60% of YOY growth rates each month in 2019 by consulting clients. 
  • Built lasting relationships with clients and earn their trust in multiple ways. 
  • Handled a client which is the most well-known live-streamer in Taiwan, and ensured the website go smoothly in every panic-buying event through collaborating closely with engineers. 
  • Assisted one of the most well-known Taiwanese maternity and nursing brands to build up their web- store from 0 to 1 in 2 months, including product knowledge training, assisting API integration project, and helping designing membership policy. 
  • Made 30% of my clients upgrade to our premium service, which also started charging them 1% commission. 
  • Collaborated with other departments on developments of new features. 
  • Developed the new employee orientation for account management.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Account Manager / Jun 2018 – Aug 2018 

  • Led a team of 4 account executives and successfully helped a colleague to get promoted by increasing sales. 
  • Established relationships with new clients and maintained and nurtured business relationships with existing ones. 
  • Assisted a 4A advertising agency to generate a media plan in accordance with their brief, which had a 10 million NTD budget. 
  • Helped to design a knowledge database of Omnimedia for the company.

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Supervisor / Jul 2017 – May 2018

  • Conducted meetings with clients as well as informed them about the current status of their projects. 
  • Assisted the client to achieve 60 million NTD GMV goal in 2 weeks special sale, and enhanced their brand’s market share among younger generation from 0.8% to 3.7% with media campaigns. 
  • Assisted in the training process for new employees. 
  • Produced financial plans, media plans, and media forecasts. 
  • Analyzed and interpreted data to optimize the results of media campaigns.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Account Executive / Jul 2015 – May 2017 

  • Managed, reviewed progress, and delivered the client’s media projects. 
  • Established and maintained relationships with media salesmen in order to negotiate a preferential price and keep the latest information from the market. 
  • Implemented and managed online advertising campaigns. 
  • Optimized the results by try and error to achieve the client’s goals. Assisted colleagues to generate media plans. 
  • Communicated between clients, colleagues, and media salesmen to assure all projects accomplished punctually and to a satisfactory standard.

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

Executive / Oct 2014 – Apr 2015

  • Coordinated with the engineer and graphic designer to build the brand's official website from 0 to 1 in 6 months. 
  • Facebook Fanpage operation. Over 65,000 post reach every week without advertising investment. 
  • Developed marketing proposals to increase the engagement rate of the posts. 
  • Sought for cross-industry cooperation through cold calls.

Experiences 00 03@2x b381b81be12ffb5207e31257bd24e9606aef09c63c7e710fcd513da5ffd4e913

Education

Political Science, NTU

Sep 2010 - Jun 2014

Language

Mandarin / Native

English / Professional (TOEIC 835)