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4-6 years
6-10 years
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Past
Community Manager @Iron Fish Foundation
2023 ~ Present
Product Manager / Project Manager / Business Development / Growth Manager
Within one month
Slack
Zendesk
Notion
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立中興大學
Chinese and Language studies
Avatar of Daniel Simamora.
Avatar of Daniel Simamora.
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia
2022 ~ 2024
Customer Support Lead
Within one month
Daniel Simamora Committed and achievement-driven professional with a wealth of experience in the realm of customer support and service. As a seasoned Senior Customer Support Representative, I consistently showcase a proven ability to deliver precise and timely support to both team leaders and agents, thereby ensuring the seamless achievement of organizational targets and performance objectives. My steadfast dedication to ethical procedures and professional judgment empowers me to meticulously identify and address client issues, fostering positive relationships and upholding the highest service standards. Within my capacity, I have played a pivotal role in cultivating a robust and
CRM software
Microsoft Office
Zendesk
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
Computer Science
Avatar of 翁宇函.
Avatar of 翁宇函.
Past
Customer Operation Specialist @AlfredCamera 阿福管家
2021 ~ 2023
UI/UX Designer / Product Designer
Within one month
翁宇函 Jasmine Yu Han Weng [email protected] aipei, Taiwan Education Brigham Young University - Hawaii Bachelor of Arts in International Cultural Studies Communications (Journalism / Media Production) Certificate of Digital Humanities Certificate of Strategic Communication Peacebuilding Designlab Certificates UI and UX Design Academy UX Academy Foundation UX Academy Skills Design User Experience, Interaction Design, User Interface, Digital Prototyping, Wireframing, Low-High Fidelity, Mockups. Research: User Interviews, User Testing, Information Architecture, Journey Mapping, Personas, Quantitative Analysis, Card Sorting, Competitor Analysis, Design Strategy Software Figma, Adobe Indesign, Adobe Premiere, Maze, Zendesk, Canva Language: English (Fluent) Mandarin (Native
Customer Relationship Management (CRM)
Multicultural Team Management
Zendesk Support
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
Communications, Digital Humanities , International Cultural Studies
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Avatar of the user.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of 朱建銘.
Avatar of 朱建銘.
Soft Engineer @銓鍇國際股份有限公司
2023 ~ Present
java程式開發
Within one month
自動化水平,領導知識管理系統的初期建置和客服資料自動化處理項目。 貢獻 : 系統整合:成功串接三竹SMS API,並利用Power Automate與Zendesk API整合,自動化客戶服務流程,大幅提升資料處理速度和準確性。 自動化流程:設計並實現了客戶需求資料的自動整理流
Java EE
JavaScript / ES6 / jQuery
JBoss Application Server
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
東南科技大學
資訊科技與通訊學系
Avatar of Jorge.
Avatar of Jorge.
Senior PM @SetNet 技術顧問公司
2019 ~ Present
Within one month
和關鍵績效指標 (KPI),確保充分保障 IT 計劃 和營運連續性的服務級別協定 (SLA) 遵守。 執行及成果 • 評估並實施了世界一流的 CRM Zendesk B2B(銷售模組)、數位 POS 商店、數位 體驗平台(CPX)、數位看板解決方案、WhatsApp 商業帳號 API、私人流量零售和 Tik-Tok 解決方案。 • 設計實施 O2O
Lean Six Sigma
Microsoft Project
Minitab
Ready to interview
Full-time / Interested in working remotely
10-15 years
Gabriela Mistral University
International Business
Avatar of Annelics Huang.
Avatar of Annelics Huang.
Team Lead Manager of Technical Operation @Finstek - GMI
2023 ~ Present
Operations Manager / Team Leader / Product Manager / Platform Administrator
Within two months
/QC for new functionalities, deploying services, and monitoring all kinds of system alerts related to trading platforms. Coworking with cross-functional teams such as the business, marketing, developments, and infrastructure, etc. 1. Coordinating with the global Dev and Network team to provide solutions for the stakeholder. 2. Monitoring system, website and feed quotes alerts with 24x7, Zabbix, Opsgenie, and Zendesk for case management. 3. First line response to all trading system related issues with quick actions and troubleshooting to provide workarounds. 4. Azure Cloud/Devops Operati...
System Maintenance
Technical Support
Active Directory
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taipei University of Technology
Industrial Engineering
Avatar of David Painchaud.
Chargé de projets Web
More than one year
Instagram, YouTube. Gestion de réseaux sociaux : Facebook Business Manager, Buffer, Sprout Social, Hootsuite, Commun.it. Suites de bureautique : Suite Office (Word, Excel, PowerPoint), G Suite. Infographie : Photoshop, Sketch, InVision, Slickplan, NinjaMock, Canva. Publicité : Power Editor, Facebook Insights. Connaissance de base de AdWords. Vidéo/Webdiffusion : WeVideo, Flash Media Live Encoder, Adobe Connect. Autres : Zendesk, Eventbrite, Wufoo, Evernote, Google Drive, Dropbox, Paper, SlideShare, Zapier, Adobe Acrobat XI Pro. Expérience Soutien aux communications Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec (JanvierAujourd'hui) Agent au s...
Gestion de projets
WordPress
Drupal
Ready to interview
Full-time / Interested in working remotely
6-10 years
Collège LaSalle
Affaires électroniques (E-business)
Avatar of Had Jemilin.
Avatar of Had Jemilin.
Customer Representative Professional @SRG Asia Pacific Sdn Bhd
2017 ~ 2018
Business Development, Quality Analyst, Customer Service
Within two months
timely completion of assigned tickets and cases within 48 hours or as per the SLA set by the Team Leader. Service Crew • GOLDEN DONUTS SDN BHD OctoberMay 2018 Customer Representative Professional • SRG Asia Pacific Sdn Bhd OctoberJanuary 2018 Handled inbound calls for Maxis, providing assistance to customers on inquiries, ensuring First Call Resolution (FCR), documenting customers' complaints, promoting products, and following up on pending cases that has been escalated to backend team. Skills Word Canva Google Drive PowerPoint zendesk Atlassian Salesforce Google Workspace Confluence JIRA Xspace Palantir Microsoft Office Excel ios Android Languages Malay — Nativ...
Word
Canva
Google Drive
Employed
Open to opportunities
Full-time / Interested in working remotely
4-6 years
Lincoln University College, Kelana Jaya, Selangor, Malaysia
Pastry Production Level 2
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Avatar of the user.
測試工程師 @雲發科技
2021 ~ Present
QA Engineer/PM
Within one month
PHP
JQuery
SQL
Employed
Open to opportunities
Full-time / Remote Only
10-15 years
東海大學
資訊工程與科學研究所

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Ability to convey information effectively and is willing to give and receive feedback.
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Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Master student at University of Illinois at Urbana-Champaign
Logo of Walmart Inc..
Walmart Inc.
2021 ~ Present
Sunnyvale, CA, USA
Professional Background
Current status
Unemployed
Job Search Progress
Professions
Full Stack Development
Fields of Employment
Work experience
1-2 years
Management
Skills
Google Analytics
JavaScript
MongoDB
Node.js
python
MySQL
CSS
SASS/SCSS
SEO
React
Flask(Python)
RESTfulAPI
HTML5
Git
Languages
English
Fluent
Chinese
Native or Bilingual
Job search preferences
Positions
Web developer, front-end developer
Job types
Full-time
Locations
Taiwan, United States
Remote
Interested in working remotely
Freelance
No
Educations
School
University of Illinois at Urbana-Champaign
Major
Information Management
Print
Pbnw51nolnca7bobpwcf

Coco Lin

frontend/fullstack developer  •  Taichung,US  •  [email protected]

Looking for fulltime fullstack/frontend developer position. Highly motivated team player with training and practical experience in full stack development. Actively participated in open source contributions. Enjoy coding, always pursue the perfect product quality.

技能


Data Analysis

R, shinyR, Python, Google Analytics, Google Tag Manager, Google Ads


Web Dev

Javascript, React.js, Node.js, Express.js, Flask, PHP, Laravel, SQL, MongoDB


Programming

C, C++

Work Experiences

Feng Chia University, Self-driving Car Lab, Full Stack Developer(Intern), Jun 2020 ~ Aug 2020

• Established a computer vision web application with React for users to upload and retrieve image data, and implemented RESTful API with Flask for backend integrating with object detection python models
• Enhanced frontend efficiency with Javascript Web Workers and lazy loading to call requests in background and load more than 2000 images on a page
• Used multiprocessing on backend to run real-time machine learning training requests

Rhinoshield, Full-Stack Developer(Intern), Jun 2019 ~ Aug 2019

• Worked with 2 senior developer to build a platform for integrating company internal applications using Laravel (PHP) in backend
• Designed the process such as creating accounts, resetting password, and email verification
• Developed backend middleware to manage users’ authority
• Decreased customer service coworkers’ work time by 3 hours on dealing with customer emails by developing a request webpage using Vuetify (Vue.js), connected with Zendesk API
• Wrote backend tests, including mocking email sending action to prevent email from actually being sent

Rhinoshield, Data Analyst, Mar 2017 ~ Mar 2018

* Collected data with Google Analytics, Google Tag Manager and SQL to analyze user and customer behavior.
* Cleaned and visualized data using R Shiny, and stored data in Redis.
* Provided suggestions in designing product, advertisement and user experience of website.

Education

University of Illinois at Urbana-Champaign, 科學碩士(MS), Information Management, 2018 ~ 2020

Relevant coursework:
Data Structure, Art of Web Programming, Database Systems, Software Engineering, Human Centered Info Systems (Design), Machine Learning

National Cheng Kung University, 理學士(BS&BBA), Mathematics&Statistics, 2012 ~ 2016

Ranked: 6/57
Resume
Profile
Pbnw51nolnca7bobpwcf

Coco Lin

frontend/fullstack developer  •  Taichung,US  •  [email protected]

Looking for fulltime fullstack/frontend developer position. Highly motivated team player with training and practical experience in full stack development. Actively participated in open source contributions. Enjoy coding, always pursue the perfect product quality.

技能


Data Analysis

R, shinyR, Python, Google Analytics, Google Tag Manager, Google Ads


Web Dev

Javascript, React.js, Node.js, Express.js, Flask, PHP, Laravel, SQL, MongoDB


Programming

C, C++

Work Experiences

Feng Chia University, Self-driving Car Lab, Full Stack Developer(Intern), Jun 2020 ~ Aug 2020

• Established a computer vision web application with React for users to upload and retrieve image data, and implemented RESTful API with Flask for backend integrating with object detection python models
• Enhanced frontend efficiency with Javascript Web Workers and lazy loading to call requests in background and load more than 2000 images on a page
• Used multiprocessing on backend to run real-time machine learning training requests

Rhinoshield, Full-Stack Developer(Intern), Jun 2019 ~ Aug 2019

• Worked with 2 senior developer to build a platform for integrating company internal applications using Laravel (PHP) in backend
• Designed the process such as creating accounts, resetting password, and email verification
• Developed backend middleware to manage users’ authority
• Decreased customer service coworkers’ work time by 3 hours on dealing with customer emails by developing a request webpage using Vuetify (Vue.js), connected with Zendesk API
• Wrote backend tests, including mocking email sending action to prevent email from actually being sent

Rhinoshield, Data Analyst, Mar 2017 ~ Mar 2018

* Collected data with Google Analytics, Google Tag Manager and SQL to analyze user and customer behavior.
* Cleaned and visualized data using R Shiny, and stored data in Redis.
* Provided suggestions in designing product, advertisement and user experience of website.

Education

University of Illinois at Urbana-Champaign, 科學碩士(MS), Information Management, 2018 ~ 2020

Relevant coursework:
Data Structure, Art of Web Programming, Database Systems, Software Engineering, Human Centered Info Systems (Design), Machine Learning

National Cheng Kung University, 理學士(BS&BBA), Mathematics&Statistics, 2012 ~ 2016

Ranked: 6/57