CakeResume Talent Search

Advanced filters
On
4-6 years
6-10 years
10-15 years
More than 15 years
Taipei City, Taiwan
Avatar of Stella Huang.
Avatar of Stella Huang.
Past
Supply Chain Management @英商歐斯特股份有限公司台灣分公司
2021 ~ 2023
Supply Chain Manager / Project Manager
Within one month
Stella Huang Supply chain management Taichung City, Taiwan 溝通能力強,注重團隊合作,善於面對壓力。擁有4年車廠經驗,工作範圍包含供應商管理、採購及業務。在每項專案中不僅需要在實現在內完成專案目標,同時對於品質及成本上也須精準拿捏。 於OSET期間,在台灣分公司僅4人的
Supply Chain Management
IATF16949
Continuous Improvement
Unemployed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Northeastern University
專案管理
Avatar of Steven.
Active
Avatar of Steven.
Active
Project Manager @明基電通
2022 ~ Present
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Within one month
Steven I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences. Business & Project Management Experience: 2 years as a Project Manager 2 years as a Sales Manager/Project Manager (ODM/OEM) 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy) Supply Chain Management Experience: 4 years as a Supply Chain Management Planner 2 years in Customs 3 years in Logistics Management Customer Service Management Experience
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
Yuan-Ze University
製造工程與經營管理系
Avatar of Michael Hung.
Avatar of Michael Hung.
Intern @商業發展研究院 Commerce Development Research Institute
2023 ~ Present
Program Manager
Within one month
Ming Chiao Tung University Hsinchu, Taiwan Master of Business Administration, Global MBA Program Sep 2022 – June 2024 GPA: 4.11/4.30 | Specialization in Entrepreneurship, and Supply Chain & Logistics Management Research Assistant (RA) for Professor Kuan-Cheng Huang Teaching Assistant (TA) for Graduate Course: Introduction to Business Management: Economics, Operations and Supply Chain Management, MBA Thesis Hong Kong University of Science and Technology Hong Kong, China Bachelor of Engineering in Logistics Management and Engineering Sep 2010 – Nov 2013 Graduated with Second Class Honours, Division II | Minor in Engineering Management and Law PROFESSIONAL EXPERIENCE Avnet Technology Hong Kong
Word
PowerPoint
Excel
Studying
Ready to interview
Full-time / Interested in working remotely
6-10 years
National Yang Ming Chiao Tung University
Global MBA Program
Avatar of the user.
Avatar of the user.
Global Procurement Manager @HannStar Display
2020 ~ Present
國際採購、產品企劃、PM、國外業務
Within one month
Word
PowerPoint
Excel
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
English Language and Literature, General
Avatar of the user.
Avatar of the user.
Project Manager @Amaryllo Inc.
2023 ~ Present
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Project Management
Business Development
Operations Management
Employed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National ChengChi University (NCCU)
International MBA in Finance
Avatar of LIU CHIH LUN.
Avatar of LIU CHIH LUN.
Client Manager @A.P. Moller Maersk
2022 ~ Present
Within one year
chain design Marketing strategy analysis reported and negotiate with product team to achieve customer request Team work with import customer service members CRM systems Salesforce data monitor Specialized equipment Flat-rack/Reefer/DG/OOG cargo MayJuly 2022 Sales Representative DB Schenker DB Schenker is a leader in supply chain management and logistics solutions, handling everything from logistics to customized shipping solutions. Cold calls,customers visit, and maintain relationships RFQ maintains and gains opportunities MNC account develop and maintain(ex. Garmin, Far Eastern ) Volume target archive AIR/FCL/LCL/Warehouse/Land Truck
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
International Business
Avatar of 蔡宗耆.
Avatar of 蔡宗耆.
Past
主持人 @Side Project
2022 ~ Present
Data Analyst、Data Scientist、AI Engineer、Project Manager
More than one year
學投入職場做出貢獻。 擅長使用:R, Python, C++, Office, SQL, Google sheets, PowerBI New Taipei City, Taiwan [email protected]技能 Tech Stack Python R Language SQL C++ Excel PowerPoint Skills Presentation Skills Supply Chain Management Data Analysis Project Management 工作經歷 數據分析高級專案工程師 Formosa Plastics Group 台塑企業 總管理處總經理室 • 一月六 月 2022 工作職掌: 導入並應
Python
R
Data Analysis
Unemployed
Full-time / Interested in working remotely
4-6 years
台北科技大學
工業工程與管理研究所
Avatar of 洪毅.
Avatar of 洪毅.
Senior Demand Planning & Inventory Management Executive @The Estee Lauder Companies (美商雅詩蘭黛集團)
2017 ~ Present
Manager
Within one year
Eddie (Yi) Hung An Experienced Demand & Supply Planner / Project Manager who is specialized in Supply Chain Management, Cosmetic & Ecommerce Business Estee Lauder Companies, Taiwan Affiliate Senior Demand Planning & Inventory Management Executive [email protected] Experience Senior Demand Planning & Inventory Management Executive (JulPresent / 0yr 7 mos) A Taiwan Demand Planning Key User / Demand and Supply planner of Bobbi Brown & ORIGINS Taiwan. Led the project implementation, post tracking and multi-function communication of a brand new demand forecast system - o9 , successfully, as Taiwan demand planning key user (Jul., Led the project implementation of SIOP/
Word
PowerPoint
Excel
Employed
Full-time / Interested in working remotely
4-6 years
國立台北大學
經濟學
Avatar of the user.
Avatar of the user.
Sourcing Specialist/ Supply Chain Manager @廣達電腦 Quanta Computer Inc.
2018 ~ Present
More than one year
PowerPoint
word
Power BI
Employed
Full-time / Interested in working remotely
4-6 years
International Trade Institute (TAITRA, Taiwan)
Business English
Avatar of Ming-Yao (Mike), Chen.
Avatar of Ming-Yao (Mike), Chen.
External Manufacturing Manager @ONsemiconductor
2018 ~ Present
Managing Director
More than one year
Ming-Yao (Mike), Chen supply chain management Taipei City, Taiwan Ph.D. in Materials Science, 16-year semiconductor supply chain management practitioner Work Experience External Manufacturing Manager • ONsemiconductor FebruaryPresent Lead Foundry and OSAT, Assembly for WLCSP (Wafer Level Chip Scale Package) and TSV (Through Silicon Via) yield projects, accounts for estimated 100 Million US of selling price in• Lead Foundry (CN/JP), OSAT (Out-sourcing assembly and test) yield activities projects. • Lead all WLCSP/TSV/Flip chip yield activities projects. • Work with OSAT to propose and provide technical/Quality and cost saving
word
powerpoint
Excel
Employed
Full-time / Interested in working remotely
6-10 years
National Chiao Tung University, Hsinchu, Taiwan, Republic of China
Material Science and Engineering

The Most Lightweight and Effective Recruiting Plan

Search resumes and take the initiative to contact job applicants for higher recruiting efficiency. The Choice of Hundreds of Companies.

  • Browse all search results
  • Unlimited access to start new conversations
  • Resumes accessible for only paid companies
  • View users’ email address & phone numbers
Search Tips
1
Search a precise keyword combination
senior backend php
If the number of the search result is not enough, you can remove the less important keywords
2
Use quotes to search for an exact phrase
"business development"
3
Use the minus sign to eliminate results containing certain words
UI designer -UX
Only public resumes are available with the free plan.
Upgrade to an advanced plan to view all search results including tens of thousands of resumes exclusive on CakeResume.

Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within one month
Project Manager
Logo of 明基電通.
明基電通
2022 ~ Present
Taoyuan, 桃園區桃園市台灣
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Customer Service Manager, Project Manager, Transportation Manager
Fields of Employment
Consumer Electronics, Electronics / Telecommunications, Manufacturing
Work experience
More than 15 years work experience (4-6 years relevant)
Management
I've had experience in managing 5-10 people
Skills
Word
PowerPoint
Excel
Microsoft Office
Photoshop
Communication
ERP
Analysis
Coordination
Project Management
Presentation
Cost Management
Languages
Chinese
Native or Bilingual
English
Intermediate
Job search preferences
Positions
Service Manager or Project Manager or Supply Chain Manager or Purchaser
Job types
Full-time
Locations
Taipei, 台灣, New Taipei City, 台灣, Taoyuán, 台灣
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Yuan-Ze University
Major
製造工程與經營管理系
Print

Steven

I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences.

Business & Project Management Experience:

  • 2 years as a Project Manager
  • 2 years as a Sales Manager/Project Manager (ODM/OEM)
  • 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy)

Supply Chain Management Experience:

  • 4 years as a Supply Chain Management Planner
  • 2 years in Customs
  • 3 years in Logistics Management

Customer Service Management Experience:

  • 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals)

Key Attributes:

  1. Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks.
  2. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability.
  3. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers.
  4. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share.
  5. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance.
  6. Possessing diverse skills, including project management, supply chain, logistics, and customs management, enabling coordination and execution across various domains.
  7. Demonstrated excellence in business experience, actively participating in the development and management of several significant projects.
  8. Well-educated background, a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge.

  Taoyuan City, Taiwan   

工作經歷

Project Manager  •  明基電通

六月 2022 - Present

  1. Global Service Quality Project Management.
  2. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments.
  3. Government Project Service Cost Calculation.
  4. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination.
  5. Project Problem Solving and Tracking.
  6. Project Progress Planning and Management.
  7. Expense Audit and Review of Missing Components for Improvement.
  8. Financial Report Compilation and Analysis.
  9. Service Performance Indicator Statistics and Analysis.
  10. Compilation of Annual Budget Data from Various Business Units.
  11. Company Annual Budget Meeting Presentation.
  12. Salesforce System Platform Management and Maintenance.

Achievements:

1. Global Cost Savings:

Implemented cost-saving measures in the 2023 fiscal year, resulting in a total service cost reduction exceeding US$ 1.0 million. Meticulous budget planning and cost management significantly enhanced overall efficiency.

2. Business Collaboration and Revenue Growth:

Assisted the Sales team of a subsidiary in securing a contract with a prominent US university's display project, valued at over US$ 2.3 million. This achievement not only increased company revenue but also strengthened customer relations.

Sales Manager / PM  •  佳世達科技股份有限公司

七月 2020 - 六月 2022

  1. New Client Development and Visits:

    • Actively engaged in acquiring new clients and managing client visits.
  2. Customer Service Relationship Maintenance:

    • Maintained and strengthened customer service relationships to ensure satisfaction and loyalty.
  3. Problem Solving and Market Analysis:

    • Resolved issues promptly and conducted market analysis to adapt to changing market dynamics.
  4. NPI Development and Specification Confirmation:

    • Led New Product Introduction (NPI) development and ensured specification confirmation.
  5. NPI Development Cost Review:

    • Conducted cost reviews for NPI development projects.
  6. Project Quotation (RFQ/RFI) and Cost Analysis, Contract Management:

    • Managed project quotations, analyzed costs, and handled contract management.
  7. Customer Demand Management Mechanism:

    • Developed and implemented mechanisms for effective customer demand management.
  8. Production Manufacturing Delivery Responses:

    • Provided timely responses to production manufacturing delivery queries.
  9. Customer Sales Shipment Analysis:

    • Analyzed customer sales shipments to identify trends and opportunities.
  10. Financial Statement Compilation and Analysis:

    • Compiled and analyzed financial statements to guide decision-making.
  11. Inventory Management (Materials or Finished Products):

    • Oversaw inventory management for both materials and finished products.
  12. Cross-Department Communication and Coordination:

    • Facilitated communication and coordination across different departments.
  13. Project Problem Resolution and Tracking:

    • Resolved project-related issues and tracked progress effectively.
  14. Project Schedule Planning and Management:

    • Planned and managed project schedules to ensure timely completion.

Achievement:

  1. Comprehensive Project Management:

    • Successfully managed end-to-end project lifecycle from new product development to mass production.
    • Exhibited outstanding project management capabilities through effective communication and coordination, ensuring timely product entry into mass production.
  2. Client Relationship Management:

    • Proactively maintained strong relationships with clients, securing repeat orders from existing clients and winning new contracts.
    • Contributed to the company's stellar performance, generating approximately US$ 190 million in annual revenue.
  3. Cost Efficiency and Inventory Management:

    • Revitalized inventory management by reviewing existing materials, distinguishing reusable and resalable items.
    • Optimized inventory, resulting in cost savings exceeding NT$ 5 million and enhanced resource reuse benefits.

Sales Manager / PM  •  BenQ ESCO

八月 2015 - 七月 2020

  1. Energy Comprehensive Planning and Design:

    • Led design efforts for comprehensive energy planning, covering air conditioning, lighting, power, compressed air, waste heat recovery, and energy management.
  2. IoT/IoE and Energy Management System Planning and Design:

    • Developed plans and designs for IoT/IoE and energy management systems.
  3. Equipment Addition/Replacement Design Engineering:

    • Managed engineering designs for equipment addition and replacement.
  4. Energy Storage System Planning and Design:

    • Oversaw planning and design for energy storage systems.
  5. Large Equipment Leasing Projects:

    • Executed projects related to large equipment leasing.
  6. Electricity Price Energy Saving Project Planning:

    • Formulated plans for electricity price energy-saving projects.
  7. Customized Project Services and Solution Selection:

    • Provided customized project services and selected appropriate solutions.
  8. Project Planning, Implementation, and Business Development:

    • Planned, implemented, and tracked projects, concurrently managing business development and integration.
  9. Annual Performance Goal Setting and Budgeting:

    • Set annual performance goals and budgets.
  10. Project Customer Engagement and Business Development:

    • Engaged with project customers and developed new business opportunities.
  11. Market Trend Analysis and Competitor Comparison:

    • Conducted market trend analysis and competitor comparisons.
  12. Cross-Departmental Communication and Resource Integration:

    • Facilitated communication and resource integration across departments.
  13. Market Dynamics and Pricing Reporting:

    • Collected and reported market dynamics and pricing information.
  14. Customer Issue Assistance and Resolution:

    • Assisted and resolved customer issues.
  15. Solution Planning and Implementation Progress Integration:

    • Integrated solution planning and implementation progress.
  16. Financial Report Management and Analysis:

    • Managed and analyzed financial reports.
  17. Government Subsidy Project Coordination:

    • Coordinated government subsidy projects, including planning, project implementation, and fund arrangements.
  18. Government Tender Evaluation, Preparation, and Bidding Operations:

    • Evaluated, prepared, and participated in government tender processes.

Achievements:

  1. Implementation of Waste Heat Recovery System at 中美矽晶:

    • Successfully implemented a waste heat recovery and reuse cycle system.
    • Achieved annual savings exceeding NT$ 17 million in fuel costs.
    • Contributed NT$ 36 million in revenue.
  2. Waste Heat Recovery System Implementation at 世界先進 (三廠):

    • Implemented a waste heat recovery system at 世界先進 (三廠).
    • Realized annual savings exceeding NT$ 22 million in fuel costs.
    • Contributed NT$ 75 million in revenue.
  3. Energy-Efficient Design and LED Fixture Improvement at 欣銓科技:

    • Successfully implemented an energy-efficient design with circulating fans in a dust-free room and improved LED fixture structures.
    • Achieved annual savings exceeding NT$ 7 million in electricity costs.
    • Contributed NT$ 16.8 million in revenue.
  4. LED Replacement and Smart Energy Storage System at 統一超商7-11:

    • Led the comprehensive replacement of canopy lighting with LED and implemented a smart energy storage system.
    • Successfully achieved annual savings exceeding NT$ 3.6 million in electricity costs.
    • Contributed NT$ 35.5 million in revenue.
  5. Dual-Benefit Electrical Management System with Energy Storage at 其陽科技:

    • Implemented an electrical management system combined with an energy storage system, delivering dual benefits.
    • Successfully achieved annual savings exceeding NT$ 1 million in electricity costs.
    • Contributed NT$ 2.5 million in revenue.

Supply Chain Management Planner  •  明基電通

六月 2011 - 八月 2015

  1. Demand Forecast Planning:

    • Implemented demand forecast planning strategies.
  2. Supplier Production Data Integration:

    • Integrated production data from suppliers.
  3. Production Planning and Production-Sales Coordination:

    • Managed production planning and coordinated production-sales activities.
  4. Strategic Supply Planning:

    • Developed and executed strategic supply planning initiatives.
  5. Shipping Arrangements and Loading Rate Accounting:

    • Oversaw shipping arrangements and calculated loading rates.
  6. Supplier Invoicing Operations:

    • Conducted supplier invoicing operations.
  7. Supplier Evaluation Mechanism:

    • Implemented a supplier evaluation mechanism.
  8. New Supplier Introduction Evaluation and Review:

    • Evaluated and reviewed the introduction of new suppliers.
  9. Liability Scrap Cost Management:

    • Managed liability and scrap cost.
  10. NPI Implementation and EOL Management:

    • Oversaw New Product Introduction (NPI) and End-of-Life (EOL) management.
  11. Cross-Departmental Communication and Coordination:

    • Facilitated communication and coordination across departments.
  12. Project Problem Solving and Analysis:

    • Addressed project-related issues and conducted analysis.
  13. Project Planning and Progress Monitoring:

    • Developed project plans and monitored progress.
  14. Inventory Management and Report Analysis:

    • Managed inventory and analyzed reports.

Achievements:

  1. Implementation of Global Inventory Sales System (Oracle) and Grant Acquisition:

    • Successfully implemented the Oracle global inventory sales system, securing a Industrial Bureau grant of NT$ 6 million.
    • Reduced finished product inventory days from 30 to 20, saving costs of NT$ 810 million.
    • Improved global finished product order fulfillment rate from 93.8% to 95.99%.
    • Reduced spare parts scrap ratio from 16% to 5.8%, saving costs of NT$ 140 million.
  2. Enhancement of Overall Shipping Fulfillment Rate:

    • Effectively managed suppliers to increase the shipping fulfillment rate from 90% to 96%.
    • Generated approximately US$ 6 million in additional revenue.
  3. Transparent and Practical Supply Chain Management:

    • Implemented system-assisted and production-sales coordination mechanisms for transparent and practical supply chain management.
    • Enabled real-time information access and optimized sales combinations.

Customs Specialist  •  明基電通

六月 2009 - 六月 2011

  1. Customs clearance for import/export operations.
  2. Verification of government fees and taxes.
  3. Management of tariff mechanisms.
  4. Timeliness management in import/export customs clearance.
  5. Booking procedures for import/export goods.
  6. Transportation arrangement operations.
  7. Management of bonded warehouse inventory.
  8. Understanding of international trade terms and regulations.
  9. Risk assessment and management.
  10. Emergency problem resolution.
  11. Claims processing for cargo insurance.

Achievements:

  1. ECFA Early Clearance Tariff Investigation Summary: Completed and submitted the ECFA Early Clearance Tariff Investigation Summary, leading to annual savings of nearly NTD 100,000 in tariff exemptions for the company.

  2. Paperless Operation Process Improvement: Implemented paperless operation process improvements, resulting in monthly savings of nearly NTD 10,000 in photocopying expenses. Additionally, daily faxing and copying time were reduced by at least 1-2 hours, enhancing overall work efficiency.

Logistics Management  •  明基電通

六月 2006 - 六月 2009

  1. Transportation Cost Management:

    • Conduct annual bidding processes (RFI/RFQ) based on company route specifications, setting conditions and requirements.
    • Develop and implement packaging specifications for logistics providers to ensure safe and damage-free transportation.
  2. Supplier Evaluation and Selection:

    • Actively search for suitable logistics providers in the market before tendering.
    • Rigorously evaluate and select qualified suppliers, ensuring only the best are included in the RFQ/RFI scope.
  3. Collaborative Bidding Strategies:

    • Collaborated with logistics management counterparts in a related company to propose joint RFQ bidding, resulting in cost savings exceeding performance targets.
  4. Performance Metrics Management:

    • Extensive experience in integrating requirements and implementing bidding specifications, including management metrics (e.g., On-time delivery rate, Fulfillment rate), demand forecasting, emergency response processes, risk management conditions, and payment terms.
  5. Team Collaboration and Rotation:

    • Emphasize effective teamwork and rotation mechanisms to enhance mutual support and broaden job scopes within the team.
    • Achieved outstanding team efficiency and performance in achieving departmental goals.

Achievements:

  1. Group Joint Bidding Implementation:

    • Successfully implemented group joint bidding, achieving cost-down benefits of 30-40%, surpassing the initial target of 20%.
    • Specific examples, such as the Shanghai to Amsterdam route, demonstrated substantial cost savings compared to market rates.
  2. Transportation Contingency Plans for the 2008 Financial Crisis:

    • Responded flexibly to cabin shortages during the 2008 financial crisis by implementing transportation contingency plans, such as sea-air combined transport, reducing overall transportation time by 5-10 days.
    • Demonstrated quick and flexible decision-making during crisis situations.
  3. Introduction of Demand Forecasting Mechanism:

    • Introduced a demand forecasting mechanism in response to the instability caused by the 2008 financial crisis, ensuring supply chain stability.
    • Generated cost-down benefits exceeding 50%, showcasing effective management and forecasting of demand in uncertain environments.

Customer Service Supervisor •  BenQ Asia Pacific

二月 2001 - 六月 2006

  1. Customer Service Performance Management Metrics.
  2. Maintenance of Specific Website Discussion Forums and Customer Relationship Management.
  3. Technical Document Editing (FAQ).
  4. Quality Issue Feedback.
  5. Call Center System Implementation.
  6. Configuration and Staffing of Customer Service Phone Lines, Tiered 0800 Consultations, and Technical Support.
  7. Complaint Case Tracking and Analysis.
  8. Personnel Education and Training.
  9. Customer Problem Classification Statistics and Analysis.
  10. Evaluation of Outsourced Authorized Service Centers.

Achievements:

  1. Establishment of Customer Service Call Center System:

    • Configured phone line prioritization, improving processing efficiency.
  2. BenQ Brand Website Customer Service Section and Technical Support Features:

    • Provided customers with additional online problem-solving options.
  3. Introduction of Outsourced Authorized Service Centers:

    • Increased repair capacity by 30% and improved customer satisfaction by 10-15%.

學歷

2001 - 2003

Yuan-Ze University

製造工程與經營管理系

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop
  • Communication
  • ERP
  • Analysis
  • Coordination
  • Project Management
  • Presentation
  • Cost Management
  • Sales Promotion
  • Supply Chain Management
  • Logistics Management

語言


  • Chinese — 母語
  • English — 中階
Resume
Profile

Steven

I am an optimistic and proactive professional with strong communication and problem-solving skills, coupled with a focus on customer relationship management and goal achievement. My leadership and managerial prowess shine through my diverse workplace experiences.

Business & Project Management Experience:

  • 2 years as a Project Manager
  • 2 years as a Sales Manager/Project Manager (ODM/OEM)
  • 5 years as a Sales Manager/Project Manager (ESCO/IoT/Energy)

Supply Chain Management Experience:

  • 4 years as a Supply Chain Management Planner
  • 2 years in Customs
  • 3 years in Logistics Management

Customer Service Management Experience:

  • 5 years as a Customer Service Supervisor (Managing a team of 5-8 individuals)

Key Attributes:

  1. Rich project management experience, adept at coordinating internal operations and managing project costs, quality, and risks.
  2. Expert in budgeting and cost control, effectively reducing costs and enhancing profitability.
  3. Excellent communication skills, facilitating effective communication and coordination with clients, RD, and suppliers.
  4. Outstanding performance in business management, conducting market research and brand marketing to increase product visibility and market share.
  5. Positive and optimistic attitude, skilled in teamwork, fully committed to tasks, and able to effectively boost team performance.
  6. Possessing diverse skills, including project management, supply chain, logistics, and customs management, enabling coordination and execution across various domains.
  7. Demonstrated excellence in business experience, actively participating in the development and management of several significant projects.
  8. Well-educated background, a graduate of Yuan Ze University, with a solid academic foundation and professional knowledge.

  Taoyuan City, Taiwan   

工作經歷

Project Manager  •  明基電通

六月 2022 - Present

  1. Global Service Quality Project Management.
  2. Service Expense Budget Planning, Cost Control, and Regular Review Adjustments.
  3. Government Project Service Cost Calculation.
  4. Cross-department/Business Unit/Subsidiary Communication and Resource Coordination.
  5. Project Problem Solving and Tracking.
  6. Project Progress Planning and Management.
  7. Expense Audit and Review of Missing Components for Improvement.
  8. Financial Report Compilation and Analysis.
  9. Service Performance Indicator Statistics and Analysis.
  10. Compilation of Annual Budget Data from Various Business Units.
  11. Company Annual Budget Meeting Presentation.
  12. Salesforce System Platform Management and Maintenance.

Achievements:

1. Global Cost Savings:

Implemented cost-saving measures in the 2023 fiscal year, resulting in a total service cost reduction exceeding US$ 1.0 million. Meticulous budget planning and cost management significantly enhanced overall efficiency.

2. Business Collaboration and Revenue Growth:

Assisted the Sales team of a subsidiary in securing a contract with a prominent US university's display project, valued at over US$ 2.3 million. This achievement not only increased company revenue but also strengthened customer relations.

Sales Manager / PM  •  佳世達科技股份有限公司

七月 2020 - 六月 2022

  1. New Client Development and Visits:

    • Actively engaged in acquiring new clients and managing client visits.
  2. Customer Service Relationship Maintenance:

    • Maintained and strengthened customer service relationships to ensure satisfaction and loyalty.
  3. Problem Solving and Market Analysis:

    • Resolved issues promptly and conducted market analysis to adapt to changing market dynamics.
  4. NPI Development and Specification Confirmation:

    • Led New Product Introduction (NPI) development and ensured specification confirmation.
  5. NPI Development Cost Review:

    • Conducted cost reviews for NPI development projects.
  6. Project Quotation (RFQ/RFI) and Cost Analysis, Contract Management:

    • Managed project quotations, analyzed costs, and handled contract management.
  7. Customer Demand Management Mechanism:

    • Developed and implemented mechanisms for effective customer demand management.
  8. Production Manufacturing Delivery Responses:

    • Provided timely responses to production manufacturing delivery queries.
  9. Customer Sales Shipment Analysis:

    • Analyzed customer sales shipments to identify trends and opportunities.
  10. Financial Statement Compilation and Analysis:

    • Compiled and analyzed financial statements to guide decision-making.
  11. Inventory Management (Materials or Finished Products):

    • Oversaw inventory management for both materials and finished products.
  12. Cross-Department Communication and Coordination:

    • Facilitated communication and coordination across different departments.
  13. Project Problem Resolution and Tracking:

    • Resolved project-related issues and tracked progress effectively.
  14. Project Schedule Planning and Management:

    • Planned and managed project schedules to ensure timely completion.

Achievement:

  1. Comprehensive Project Management:

    • Successfully managed end-to-end project lifecycle from new product development to mass production.
    • Exhibited outstanding project management capabilities through effective communication and coordination, ensuring timely product entry into mass production.
  2. Client Relationship Management:

    • Proactively maintained strong relationships with clients, securing repeat orders from existing clients and winning new contracts.
    • Contributed to the company's stellar performance, generating approximately US$ 190 million in annual revenue.
  3. Cost Efficiency and Inventory Management:

    • Revitalized inventory management by reviewing existing materials, distinguishing reusable and resalable items.
    • Optimized inventory, resulting in cost savings exceeding NT$ 5 million and enhanced resource reuse benefits.

Sales Manager / PM  •  BenQ ESCO

八月 2015 - 七月 2020

  1. Energy Comprehensive Planning and Design:

    • Led design efforts for comprehensive energy planning, covering air conditioning, lighting, power, compressed air, waste heat recovery, and energy management.
  2. IoT/IoE and Energy Management System Planning and Design:

    • Developed plans and designs for IoT/IoE and energy management systems.
  3. Equipment Addition/Replacement Design Engineering:

    • Managed engineering designs for equipment addition and replacement.
  4. Energy Storage System Planning and Design:

    • Oversaw planning and design for energy storage systems.
  5. Large Equipment Leasing Projects:

    • Executed projects related to large equipment leasing.
  6. Electricity Price Energy Saving Project Planning:

    • Formulated plans for electricity price energy-saving projects.
  7. Customized Project Services and Solution Selection:

    • Provided customized project services and selected appropriate solutions.
  8. Project Planning, Implementation, and Business Development:

    • Planned, implemented, and tracked projects, concurrently managing business development and integration.
  9. Annual Performance Goal Setting and Budgeting:

    • Set annual performance goals and budgets.
  10. Project Customer Engagement and Business Development:

    • Engaged with project customers and developed new business opportunities.
  11. Market Trend Analysis and Competitor Comparison:

    • Conducted market trend analysis and competitor comparisons.
  12. Cross-Departmental Communication and Resource Integration:

    • Facilitated communication and resource integration across departments.
  13. Market Dynamics and Pricing Reporting:

    • Collected and reported market dynamics and pricing information.
  14. Customer Issue Assistance and Resolution:

    • Assisted and resolved customer issues.
  15. Solution Planning and Implementation Progress Integration:

    • Integrated solution planning and implementation progress.
  16. Financial Report Management and Analysis:

    • Managed and analyzed financial reports.
  17. Government Subsidy Project Coordination:

    • Coordinated government subsidy projects, including planning, project implementation, and fund arrangements.
  18. Government Tender Evaluation, Preparation, and Bidding Operations:

    • Evaluated, prepared, and participated in government tender processes.

Achievements:

  1. Implementation of Waste Heat Recovery System at 中美矽晶:

    • Successfully implemented a waste heat recovery and reuse cycle system.
    • Achieved annual savings exceeding NT$ 17 million in fuel costs.
    • Contributed NT$ 36 million in revenue.
  2. Waste Heat Recovery System Implementation at 世界先進 (三廠):

    • Implemented a waste heat recovery system at 世界先進 (三廠).
    • Realized annual savings exceeding NT$ 22 million in fuel costs.
    • Contributed NT$ 75 million in revenue.
  3. Energy-Efficient Design and LED Fixture Improvement at 欣銓科技:

    • Successfully implemented an energy-efficient design with circulating fans in a dust-free room and improved LED fixture structures.
    • Achieved annual savings exceeding NT$ 7 million in electricity costs.
    • Contributed NT$ 16.8 million in revenue.
  4. LED Replacement and Smart Energy Storage System at 統一超商7-11:

    • Led the comprehensive replacement of canopy lighting with LED and implemented a smart energy storage system.
    • Successfully achieved annual savings exceeding NT$ 3.6 million in electricity costs.
    • Contributed NT$ 35.5 million in revenue.
  5. Dual-Benefit Electrical Management System with Energy Storage at 其陽科技:

    • Implemented an electrical management system combined with an energy storage system, delivering dual benefits.
    • Successfully achieved annual savings exceeding NT$ 1 million in electricity costs.
    • Contributed NT$ 2.5 million in revenue.

Supply Chain Management Planner  •  明基電通

六月 2011 - 八月 2015

  1. Demand Forecast Planning:

    • Implemented demand forecast planning strategies.
  2. Supplier Production Data Integration:

    • Integrated production data from suppliers.
  3. Production Planning and Production-Sales Coordination:

    • Managed production planning and coordinated production-sales activities.
  4. Strategic Supply Planning:

    • Developed and executed strategic supply planning initiatives.
  5. Shipping Arrangements and Loading Rate Accounting:

    • Oversaw shipping arrangements and calculated loading rates.
  6. Supplier Invoicing Operations:

    • Conducted supplier invoicing operations.
  7. Supplier Evaluation Mechanism:

    • Implemented a supplier evaluation mechanism.
  8. New Supplier Introduction Evaluation and Review:

    • Evaluated and reviewed the introduction of new suppliers.
  9. Liability Scrap Cost Management:

    • Managed liability and scrap cost.
  10. NPI Implementation and EOL Management:

    • Oversaw New Product Introduction (NPI) and End-of-Life (EOL) management.
  11. Cross-Departmental Communication and Coordination:

    • Facilitated communication and coordination across departments.
  12. Project Problem Solving and Analysis:

    • Addressed project-related issues and conducted analysis.
  13. Project Planning and Progress Monitoring:

    • Developed project plans and monitored progress.
  14. Inventory Management and Report Analysis:

    • Managed inventory and analyzed reports.

Achievements:

  1. Implementation of Global Inventory Sales System (Oracle) and Grant Acquisition:

    • Successfully implemented the Oracle global inventory sales system, securing a Industrial Bureau grant of NT$ 6 million.
    • Reduced finished product inventory days from 30 to 20, saving costs of NT$ 810 million.
    • Improved global finished product order fulfillment rate from 93.8% to 95.99%.
    • Reduced spare parts scrap ratio from 16% to 5.8%, saving costs of NT$ 140 million.
  2. Enhancement of Overall Shipping Fulfillment Rate:

    • Effectively managed suppliers to increase the shipping fulfillment rate from 90% to 96%.
    • Generated approximately US$ 6 million in additional revenue.
  3. Transparent and Practical Supply Chain Management:

    • Implemented system-assisted and production-sales coordination mechanisms for transparent and practical supply chain management.
    • Enabled real-time information access and optimized sales combinations.

Customs Specialist  •  明基電通

六月 2009 - 六月 2011

  1. Customs clearance for import/export operations.
  2. Verification of government fees and taxes.
  3. Management of tariff mechanisms.
  4. Timeliness management in import/export customs clearance.
  5. Booking procedures for import/export goods.
  6. Transportation arrangement operations.
  7. Management of bonded warehouse inventory.
  8. Understanding of international trade terms and regulations.
  9. Risk assessment and management.
  10. Emergency problem resolution.
  11. Claims processing for cargo insurance.

Achievements:

  1. ECFA Early Clearance Tariff Investigation Summary: Completed and submitted the ECFA Early Clearance Tariff Investigation Summary, leading to annual savings of nearly NTD 100,000 in tariff exemptions for the company.

  2. Paperless Operation Process Improvement: Implemented paperless operation process improvements, resulting in monthly savings of nearly NTD 10,000 in photocopying expenses. Additionally, daily faxing and copying time were reduced by at least 1-2 hours, enhancing overall work efficiency.

Logistics Management  •  明基電通

六月 2006 - 六月 2009

  1. Transportation Cost Management:

    • Conduct annual bidding processes (RFI/RFQ) based on company route specifications, setting conditions and requirements.
    • Develop and implement packaging specifications for logistics providers to ensure safe and damage-free transportation.
  2. Supplier Evaluation and Selection:

    • Actively search for suitable logistics providers in the market before tendering.
    • Rigorously evaluate and select qualified suppliers, ensuring only the best are included in the RFQ/RFI scope.
  3. Collaborative Bidding Strategies:

    • Collaborated with logistics management counterparts in a related company to propose joint RFQ bidding, resulting in cost savings exceeding performance targets.
  4. Performance Metrics Management:

    • Extensive experience in integrating requirements and implementing bidding specifications, including management metrics (e.g., On-time delivery rate, Fulfillment rate), demand forecasting, emergency response processes, risk management conditions, and payment terms.
  5. Team Collaboration and Rotation:

    • Emphasize effective teamwork and rotation mechanisms to enhance mutual support and broaden job scopes within the team.
    • Achieved outstanding team efficiency and performance in achieving departmental goals.

Achievements:

  1. Group Joint Bidding Implementation:

    • Successfully implemented group joint bidding, achieving cost-down benefits of 30-40%, surpassing the initial target of 20%.
    • Specific examples, such as the Shanghai to Amsterdam route, demonstrated substantial cost savings compared to market rates.
  2. Transportation Contingency Plans for the 2008 Financial Crisis:

    • Responded flexibly to cabin shortages during the 2008 financial crisis by implementing transportation contingency plans, such as sea-air combined transport, reducing overall transportation time by 5-10 days.
    • Demonstrated quick and flexible decision-making during crisis situations.
  3. Introduction of Demand Forecasting Mechanism:

    • Introduced a demand forecasting mechanism in response to the instability caused by the 2008 financial crisis, ensuring supply chain stability.
    • Generated cost-down benefits exceeding 50%, showcasing effective management and forecasting of demand in uncertain environments.

Customer Service Supervisor •  BenQ Asia Pacific

二月 2001 - 六月 2006

  1. Customer Service Performance Management Metrics.
  2. Maintenance of Specific Website Discussion Forums and Customer Relationship Management.
  3. Technical Document Editing (FAQ).
  4. Quality Issue Feedback.
  5. Call Center System Implementation.
  6. Configuration and Staffing of Customer Service Phone Lines, Tiered 0800 Consultations, and Technical Support.
  7. Complaint Case Tracking and Analysis.
  8. Personnel Education and Training.
  9. Customer Problem Classification Statistics and Analysis.
  10. Evaluation of Outsourced Authorized Service Centers.

Achievements:

  1. Establishment of Customer Service Call Center System:

    • Configured phone line prioritization, improving processing efficiency.
  2. BenQ Brand Website Customer Service Section and Technical Support Features:

    • Provided customers with additional online problem-solving options.
  3. Introduction of Outsourced Authorized Service Centers:

    • Increased repair capacity by 30% and improved customer satisfaction by 10-15%.

學歷

2001 - 2003

Yuan-Ze University

製造工程與經營管理系

技能


  • Word
  • PowerPoint
  • Excel
  • Microsoft Office
  • Photoshop
  • Communication
  • ERP
  • Analysis
  • Coordination
  • Project Management
  • Presentation
  • Cost Management
  • Sales Promotion
  • Supply Chain Management
  • Logistics Management

語言


  • Chinese — 母語
  • English — 中階