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Definition of Reputation Credits
Tata Sum / 岑治漢 0978187876
Hello, I am Tata Sum, and I am very interested in current opening job.
I have over 10 years of experience in the IT industry, where I have worked as reliability engineer, FAE, PM/ TPM, and founder. Familiar with all level members work together for communication and project execution.
My most recent job was at Google as a TPM, where I was responsible for managing Bluetooth QA for phone and wearable products, leading a QA team of 20 members to achieve QA project and automation development goals. The most significant contribution was constructing the automated testing platform, which helped Google's vendors learn it, use it, and achieve QA project targets. Despite reducing manual manpower by half, we still maintained test productivity and quality using automation techniques.
Before I came to Google, I was a founder and provided customized CRM, ERP and multimeda integration services for diverse enterprise clients, the clients included school, government, retails and medical industry. Succeed to use new tech solution to help clients easily manage their business with effiency.
My strengths include not only effective communication and coordination skills with different stakeholders including vertical, parallel team talk and client's negotiation, but also a strong technical background supporting that drives me butter to manage the projects and delivery. My diverse skill set allows me to successfully handle various challenges and roles. I am confident that my skills and experience make me a valuable asset to your team.
Achievements
Mobile and Tablet Bluetooth Automation Testing ( 2022 ~ 2023)
Support client to raise Bluetooth testing productivity and improve efficiency in addressing issues, constructing an automated testing environment is necessary. We need to manually execute 250,000 test cases a year with phone and tablet, by using automation testing that allow us to identify more critical functionality and reliability issues to ensure testing quality.
The scope of automated testing not only boosts QA productivity but also accelerates the process of fixing issues. From the start of testing to the assignment of issues, automated testing can significantly enhance productivity and reduce human error compared to traditional manual testing.
In the automated testing assisting, even reducing a lot manual manpowers, we still maintained test productivity and quality in testing.
Ai Home System (2019 ~ 2021)
Designed with the concept of natural personification dialogues and advanced search methods, its conversational framework and search mode are highly similar to ChatGPT.
Ai Home system can integrate with ChatGPT and use voice to solve the living demand related to shopping, food delivering, transportation booking and entertainment searching, improving the limitations of traditional voice assistants. Moreover, it enhances human-machine interaction experience and convenience to address the disability groups when using smart devices.
Customized Digital Signage platform
The self-developed digital advertising cloud management platform is designed for convenience, cost savings, security, and performance considerations.
Compared to traditional Digital Signage software installed on local servers, our company's developed media cloud management system offers higher security and connection speed. It also boasts a highly flexible and expandable API to cater to different customer segments.
Even when using a mobile phone, you can easily manage media playback status without the need to install additional apps.
Technical Agility Development
You may have heard about agile management and agile development, but what are the real benefits of agility, and what defines a successful agile approach? What happens when technique is integrated into agile development and management?
In this short video presentation, we'll explore a fundamental yet widely-used example of rapid prototyping and development of user-end applications. The wireframe tools we commonly use, such as Axure and Draw io are crucial initial steps in software product development and represent a necessary path to creating prototypes. Transforming wireframe designs into corresponding wireframe prototype apps during the wireframing stage can greatly enhance agility.
All in one reservation & ERP platform for hotel (2021)
Provide a comprehensive backend management system design, reduce the time and cost required for customers to provide services or manage internally. The all-in-one assembly system allows customers to easily manage room reservations, accommodation package itinerary, internal employee attendance check, hotel product financial analysis, and more on a single platform service.
Medical Clinic Caring & CRM system (2021)
Provide a clear dashboard for reservations and a backend postpartum management system for comprehensive health tracking the activity and health data analysis of mothers and babies. All-in-one assembly system for easily managing housing reservations, postpartum diet, parent-child course, internal employee attendance check, housing account analysis, and more on a single platform service.
Skill
- Project management
- Marketing & Business development
- Java, C, Python programming
- Jira, Trello, Google workspace pm tools
- Axure, Draw.io wireframe tools
- Fast-build prototype application tool
- Photoshop & After Effect creative tools
- Facebook, Google Ads advertising operation
Language
- Chinese - Native
- English - Professional
Experience
Technical Program Manager • Adecco Inc.
Jan. 2022 - Feb. 2023
Support the foreign client managing Bluetooth QA project of pixel phone and tablet, collaborating 20 QA engineers to execute QA projects with manual and automation testing.
Testing management:
◆ Execution, scheduling, assignment and delivering test project for on-going and in-market product. Test issues tracking, mitigating, delivery risk evaluation.
◆ Test strategy, test case, function, stability, IOP test plan writing.
◆ Collaborate with cross function teams for diverse testing and issue addressing. BT firmware error code parsing and triaging, speed up the issue fixing.
Automation testing management:
◆ Technical document writing for automation testing issues.
◆ Test strategy planning, error code analysis, test script optimizing.
◆ Automation environment issue debugging, debugging playbook writing.
Team performance management:
◆ Partner's performance report and improvement report writing.
◆ Technical training and operation training document writing for team building.
◆ Team's task and project performance reviewing, tracking, management.
Project Manager • WannaAi Inc.
Mar. 2019 - Nov. 2021
Mainly provided service of customized CRM and ERP management platform for various enterprise clients, such as retail, government, and medical industry. For these clients, we did the diverse customized service included Digital Signage, procurement platform, reservation and HR management platform and more for satisfying various client needs.
- Create PR, wireframe draft, business proposal writing and 0 to 1 project management.
- Project R&R setting, delivery risk control and development team member KPI & OKR management.
- QA test plan writing, FAQ & product manual creating.
- Digital Signage product with facial recognition system planning and integration.
- Smart security with dangerous action detecting system planning and integration. (sample)
We also developed our own product for Ai Home, this is my contribution below:
- Consumer market research and habit analysis for product spec development.
- Ai home project management, including voice interaction talent hiring, project R&R setting.
- Android OS compile, logic of voice interaction dialog design, UI of voice interaction design.
- Mechanical appearance and cooling design, ARM CPU & GPU performance optimization.
- Investment racing and venture capital business development.
Project Manager • Nova media Inc.
Sep. 2018 - Mar. 2019
Provided Digital Signage solutions to hotel, retail and government customers, from the establishment of basic infrastructure such as server lab to multimedia advertising displays:
- Provide customers in software and hardware deployment, as well as the planning and design of multimedia display projects.
- Have participated the government multimedia construction project at children's amusement park, in charge of government's bidding proposal writing, biding and to multimedia project execution, management and delivery.
- Analyze project's cost and risk, actual technique support experiment for comparing the best solution.
FAE / Project Manager • HABOOK Inc.
Nov. 2014 - Sep. 2018
2014-2016, served as FAE, responsible for company product QA, office MIS, document writing, and external customer education and training:
- Interactive teaching system QA, writing product manuals, remote technical support, and after-sales service.
- COMPUTEX of large exhibition interactive education demonstration planning.
- Collaborated with distributor to participate in the government's smart education project bidding proposal writing and to assist sale manager biding government cases for many elementary schools.
- Assist school clients to finish the government's digital project with infrastructure, hardware, software planning and installation.
2017-2018, served as project manager, mainly responsible for developed cloud-based education software and streaming camera module integrated:
- Collaborated with R&D develop mobile education app., and managed the app upgrade, development and iteration planning.
- Managed steaming camera module and education software integration, help different schools teaching resource can be synced, shared and attended class together for government's case requirement.
Reliability Engineer • Compal Inc.
Oct. 2013 - Nov. 2014
My primary responsibility was conducting reliability testing for the mechanical structure of HP customer's laptop computers:
- Testing the quality of protective components to ensure that hardware circuits are not damaged by structural failure or environmental damage
- Verifying software and hardware performance before and after structural failure, as well as checking routine power consumption standards
- Non-human induced damage tests include environmental factors such as humidity, dust, temperature extremes, etc.
- External force damage tests include impact, drop, vibration, and liquid intrusion, among others
- Lifecycle testing of mechanical component modules, motherboard memory, display chips, etc.
Education
Certificate
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional
Tata Sum / 岑治漢 0978187876
Hello, I am Tata Sum, and I am very interested in current opening job.
I have over 10 years of experience in the IT industry, where I have worked as reliability engineer, FAE, PM/ TPM, and founder. Familiar with all level members work together for communication and project execution.
My most recent job was at Google as a TPM, where I was responsible for managing Bluetooth QA for phone and wearable products, leading a QA team of 20 members to achieve QA project and automation development goals. The most significant contribution was constructing the automated testing platform, which helped Google's vendors learn it, use it, and achieve QA project targets. Despite reducing manual manpower by half, we still maintained test productivity and quality using automation techniques.
Before I came to Google, I was a founder and provided customized CRM, ERP and multimeda integration services for diverse enterprise clients, the clients included school, government, retails and medical industry. Succeed to use new tech solution to help clients easily manage their business with effiency.
My strengths include not only effective communication and coordination skills with different stakeholders including vertical, parallel team talk and client's negotiation, but also a strong technical background supporting that drives me butter to manage the projects and delivery. My diverse skill set allows me to successfully handle various challenges and roles. I am confident that my skills and experience make me a valuable asset to your team.
Achievements
Mobile and Tablet Bluetooth Automation Testing ( 2022 ~ 2023)
Support client to raise Bluetooth testing productivity and improve efficiency in addressing issues, constructing an automated testing environment is necessary. We need to manually execute 250,000 test cases a year with phone and tablet, by using automation testing that allow us to identify more critical functionality and reliability issues to ensure testing quality.
The scope of automated testing not only boosts QA productivity but also accelerates the process of fixing issues. From the start of testing to the assignment of issues, automated testing can significantly enhance productivity and reduce human error compared to traditional manual testing.
In the automated testing assisting, even reducing a lot manual manpowers, we still maintained test productivity and quality in testing.
Ai Home System (2019 ~ 2021)
Designed with the concept of natural personification dialogues and advanced search methods, its conversational framework and search mode are highly similar to ChatGPT.
Ai Home system can integrate with ChatGPT and use voice to solve the living demand related to shopping, food delivering, transportation booking and entertainment searching, improving the limitations of traditional voice assistants. Moreover, it enhances human-machine interaction experience and convenience to address the disability groups when using smart devices.
Customized Digital Signage platform
The self-developed digital advertising cloud management platform is designed for convenience, cost savings, security, and performance considerations.
Compared to traditional Digital Signage software installed on local servers, our company's developed media cloud management system offers higher security and connection speed. It also boasts a highly flexible and expandable API to cater to different customer segments.
Even when using a mobile phone, you can easily manage media playback status without the need to install additional apps.
Technical Agility Development
You may have heard about agile management and agile development, but what are the real benefits of agility, and what defines a successful agile approach? What happens when technique is integrated into agile development and management?
In this short video presentation, we'll explore a fundamental yet widely-used example of rapid prototyping and development of user-end applications. The wireframe tools we commonly use, such as Axure and Draw io are crucial initial steps in software product development and represent a necessary path to creating prototypes. Transforming wireframe designs into corresponding wireframe prototype apps during the wireframing stage can greatly enhance agility.
All in one reservation & ERP platform for hotel (2021)
Provide a comprehensive backend management system design, reduce the time and cost required for customers to provide services or manage internally. The all-in-one assembly system allows customers to easily manage room reservations, accommodation package itinerary, internal employee attendance check, hotel product financial analysis, and more on a single platform service.
Medical Clinic Caring & CRM system (2021)
Provide a clear dashboard for reservations and a backend postpartum management system for comprehensive health tracking the activity and health data analysis of mothers and babies. All-in-one assembly system for easily managing housing reservations, postpartum diet, parent-child course, internal employee attendance check, housing account analysis, and more on a single platform service.
Skill
- Project management
- Marketing & Business development
- Java, C, Python programming
- Jira, Trello, Google workspace pm tools
- Axure, Draw.io wireframe tools
- Fast-build prototype application tool
- Photoshop & After Effect creative tools
- Facebook, Google Ads advertising operation
Language
- Chinese - Native
- English - Professional
Experience
Technical Program Manager • Adecco Inc.
Jan. 2022 - Feb. 2023
Support the foreign client managing Bluetooth QA project of pixel phone and tablet, collaborating 20 QA engineers to execute QA projects with manual and automation testing.
Testing management:
◆ Execution, scheduling, assignment and delivering test project for on-going and in-market product. Test issues tracking, mitigating, delivery risk evaluation.
◆ Test strategy, test case, function, stability, IOP test plan writing.
◆ Collaborate with cross function teams for diverse testing and issue addressing. BT firmware error code parsing and triaging, speed up the issue fixing.
Automation testing management:
◆ Technical document writing for automation testing issues.
◆ Test strategy planning, error code analysis, test script optimizing.
◆ Automation environment issue debugging, debugging playbook writing.
Team performance management:
◆ Partner's performance report and improvement report writing.
◆ Technical training and operation training document writing for team building.
◆ Team's task and project performance reviewing, tracking, management.
Project Manager • WannaAi Inc.
Mar. 2019 - Nov. 2021
Mainly provided service of customized CRM and ERP management platform for various enterprise clients, such as retail, government, and medical industry. For these clients, we did the diverse customized service included Digital Signage, procurement platform, reservation and HR management platform and more for satisfying various client needs.
- Create PR, wireframe draft, business proposal writing and 0 to 1 project management.
- Project R&R setting, delivery risk control and development team member KPI & OKR management.
- QA test plan writing, FAQ & product manual creating.
- Digital Signage product with facial recognition system planning and integration.
- Smart security with dangerous action detecting system planning and integration. (sample)
We also developed our own product for Ai Home, this is my contribution below:
- Consumer market research and habit analysis for product spec development.
- Ai home project management, including voice interaction talent hiring, project R&R setting.
- Android OS compile, logic of voice interaction dialog design, UI of voice interaction design.
- Mechanical appearance and cooling design, ARM CPU & GPU performance optimization.
- Investment racing and venture capital business development.
Project Manager • Nova media Inc.
Sep. 2018 - Mar. 2019
Provided Digital Signage solutions to hotel, retail and government customers, from the establishment of basic infrastructure such as server lab to multimedia advertising displays:
- Provide customers in software and hardware deployment, as well as the planning and design of multimedia display projects.
- Have participated the government multimedia construction project at children's amusement park, in charge of government's bidding proposal writing, biding and to multimedia project execution, management and delivery.
- Analyze project's cost and risk, actual technique support experiment for comparing the best solution.
FAE / Project Manager • HABOOK Inc.
Nov. 2014 - Sep. 2018
2014-2016, served as FAE, responsible for company product QA, office MIS, document writing, and external customer education and training:
- Interactive teaching system QA, writing product manuals, remote technical support, and after-sales service.
- COMPUTEX of large exhibition interactive education demonstration planning.
- Collaborated with distributor to participate in the government's smart education project bidding proposal writing and to assist sale manager biding government cases for many elementary schools.
- Assist school clients to finish the government's digital project with infrastructure, hardware, software planning and installation.
2017-2018, served as project manager, mainly responsible for developed cloud-based education software and streaming camera module integrated:
- Collaborated with R&D develop mobile education app., and managed the app upgrade, development and iteration planning.
- Managed steaming camera module and education software integration, help different schools teaching resource can be synced, shared and attended class together for government's case requirement.
Reliability Engineer • Compal Inc.
Oct. 2013 - Nov. 2014
My primary responsibility was conducting reliability testing for the mechanical structure of HP customer's laptop computers:
- Testing the quality of protective components to ensure that hardware circuits are not damaged by structural failure or environmental damage
- Verifying software and hardware performance before and after structural failure, as well as checking routine power consumption standards
- Non-human induced damage tests include environmental factors such as humidity, dust, temperature extremes, etc.
- External force damage tests include impact, drop, vibration, and liquid intrusion, among others
- Lifecycle testing of mechanical component modules, motherboard memory, display chips, etc.
Education
Certificate
Da Yeh University
Mechanical Automation Engineering B.C.
Sep. 2008 - Jun. 2012
Google Project Management Professional
Google IT Support Professional