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Creator/ owner 創辦人 @iamnotdietitian 我不是營養師
2020 ~ Present
顧客成功 /課程開發製作/ 內容行銷經理
Within one month
社群媒體經營
內容行銷
Canva – Designing Tool
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
輔仁大學 Fu Jen Catholic University
營養科學研究所
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Avatar of the user.
Past
Senior Manager Corporate Communications @Pegipegi
2021 ~ 2023
Marketing Communication & PR Manager Deputy
Within three months
Microsoft Office
Communication
Canva – Designing Tool
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Institut Teknologi Bandung
Entrepreneurship/Entrepreneurial Studies
Avatar of 孫鴻業.
Avatar of 孫鴻業.
Manager of Customer Relationship Management @FarGlory Realty
2021 ~ Present
策略分析師
Within six months
in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one. Professional Skills ◇ Database Anlytics and Marketing Planning ◇ Content Marketing Strategy and Planning ◇ Influencer Marketing Planning ◇ Market and Business Intelligence ◇ Product Development & Marketing ◇ Coporate Strategy Planning and Management ◇ Cross-functional coordination/ communication Language Chinese English (TOEIC score: 750) Work Experiences Self-Media Freelancer・Content Creator Hysunburg’s Travel & Notes • JunPresent ◎ Hysunburg’s Notes: A blog on tracking
word
excel
powerpoint
Employed
Full-time / Interested in working remotely
More than 15 years
National Tsing Hua Unoversity (國立清華大學)
Master of Sociology
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Avatar of the user.
Media Planner @Mindshare Taiwan
2023 ~ Present
數位廣告優化師、數位行銷專員、電商行銷專員、EC品牌商品企劃、數位媒體企劃
Within six months
Facebook Ads Manager
Instagram Ads
Google Ads 搜尋廣告認證
Employed
Full-time / Interested in working remotely
4-6 years
英國倫敦大學政經學院(LSE)
Business and Management
Avatar of Matt O'Connor.
Avatar of Matt O'Connor.
Founder VP @Outperforms
Consultant or Account Executive
More than one year
Matt O'Connor Unique combination of influence and analytic skills. Coordinated initial sales & marketing launch of 7 companies and divisions. Helped increase yearly team revenue by $10mm. Eight years of placing in "Top 5" sales generating median $2 MM revenue yearly and winning multiple awards. Experience in entrepreneurship, digital marketing, consulting, sales (inside/outside), SaaS, business finance, financial market trading analysis, media, people analytics, software, and technology. Cincinnati/Dayton, OH, US [email protected] linkedin.com/in/outperforms/ Experience T3 Trading Group - Proprietary Trader JULPresent
Sales & Marketing
Sales
Sales & Customer Service
Full-time / Interested in working remotely
More than 15 years
Sinclair
Business

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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Leadership
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Within one month
Taipei, 台灣
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Print

Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning
Resume
Profile

Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning