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Creator/ owner 創辦人 @iamnotdietitian 我不是營養師
2020 ~ Presente
顧客成功 /課程開發製作/ 內容行銷經理
En un mes
社群媒體經營
內容行銷
Canva – Designing Tool
Empleado
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
6-10 años
輔仁大學 Fu Jen Catholic University
營養科學研究所
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Avatar of the user.
Past
Senior Manager Corporate Communications @Pegipegi
2021 ~ 2023
Marketing Communication & PR Manager Deputy
En un plazo de tres meses
Microsoft Office
Communication
Canva – Designing Tool
Desempleado
Abierto a oportunidades
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Institut Teknologi Bandung
Entrepreneurship/Entrepreneurial Studies
Avatar of 孫鴻業.
Avatar of 孫鴻業.
Manager of Customer Relationship Management @FarGlory Realty
2021 ~ Presente
策略分析師
En seis meses
in marketing, consumer insight, trends of industry, strategy planning, and project management would assist companies to adjust in the fast-changing market. I am confident and sure that I am the suitable one. Professional Skills ◇ Database Anlytics and Marketing Planning ◇ Content Marketing Strategy and Planning ◇ Influencer Marketing Planning ◇ Market and Business Intelligence ◇ Product Development & Marketing ◇ Coporate Strategy Planning and Management ◇ Cross-functional coordination/ communication Language Chinese English (TOEIC score: 750) Work Experiences Self-Media Freelancer・Content Creator Hysunburg’s Travel & Notes • JunPresent ◎ Hysunburg’s Notes: A blog on tracking
word
excel
powerpoint
Empleado
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
National Tsing Hua Unoversity (國立清華大學)
Master of Sociology
Avatar of Matt O'Connor.
Avatar of Matt O'Connor.
Founder VP @Outperforms
Consultant or Account Executive
Más de un año
Matt O'Connor Unique combination of influence and analytic skills. Coordinated initial sales & marketing launch of 7 companies and divisions. Helped increase yearly team revenue by $10mm. Eight years of placing in "Top 5" sales generating median $2 MM revenue yearly and winning multiple awards. Experience in entrepreneurship, digital marketing, consulting, sales (inside/outside), SaaS, business finance, financial market trading analysis, media, people analytics, software, and technology. Cincinnati/Dayton, OH, US [email protected] linkedin.com/in/outperforms/ Experience T3 Trading Group - Proprietary Trader JULPresent
Sales & Marketing
Sales
Sales & Customer Service
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
Sinclair
Business

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Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
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En un mes
Taipei, 台灣
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Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning
Resume
Perfil

Penny Chou  

A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.

  • Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
  • Outstanding problem-solving skills
  • Strong communication skills with cross-functional teams

  Taipei, Taiwan

Work Experience

Account Manager

inline Apps  •  Jun 2021 - Present

  • Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
  • Meet or exceed goals for account retention, satisfaction, and adaption
  • Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
  • Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
  • Increase net ARR incremental in the dedicated cohorts 
  • Act as a trusted advisor to senior executives within the client’s organization

Delivery Partnership & Dispatch Team Lead

inline Apps  •  May 2020 - Jun 2021

  • Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
  • Onboarding 10+ restaurants for Food Ordering Service.
  • Develop 8+ partnerships with local delivery partners in 5 countries 
  • Design and develop dispatch flow and guidelines.
  • Increase delivery success rate and CSAT.
  • Execute operation and internal process optimization by cooperating with Sales and other global teams
  • Maintain Data dashboards to ensure metrics accuracy as well as provide insights.

Product Operation Intern

inline Apps  •  Apr 2020 - May 2020

  • Help engineer team to make Online ordering product test and write test cases.
  • Food Ordering Account management.

Sales Operation Intern

inline Apps  •  Jan 2020 - Mar 2020

  • Establish process from cold-call, prospect to sales pitch
  • Assist Sales to advance clients/merchants' closing rate.
  • Achieve Sales Target 100% per week.
  • Accomplish 50+ Cold-call meeting every month.

Volunteering

Lead Product Manager  •  XChange

Mar 2021 - Present

Administrative Specialist of Product Management Team  •  XChange

Jun 2020 - Present

Deputy Director Business Development  •  XChange

Mar 2020 - Jan 2022

Develop Titansoft General Manager to be a speaker in Xchange annual conference

Activities team  •  One Forty Taiwan

Jan 2020 - Dec 2020

Campus Ambassador  •  Skyline.tw

Mar 2020 - Sep 2020

Counselor  •  Ministry of Education, ROC (Taiwan)

Jul 2018 - Aug 2019

Education


Kaohsiung Medical University

Bachelor's degree, Fragrance and Cosmetic

2016 - 2020

GPA 4.1/4.5


  • Fragrance and Cosmetic Department of Class Representative
  • Chinese Language Center Assistant
  • Taipei Area Alumni Association Vice Director
  • Class Representative Association Director
  • Curriculum Committee of General Education Center Student Representative
  • Goodwill Ambassador Club Activity Planning