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Creator/ owner 創辦人 @iamnotdietitian 我不是營養師2020 ~ Présent
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顧客成功 /課程開發製作/ 內容行銷經理
Dans 1 mois
Eason Chen Hi this is Eason! A passionate 7-year medical content curator/social media marketer who helps business owner make content LUCRATIVE and SHINE! in the way embracing new technologies. By skilled at copywriting, content design, visualization and paid media advertising, I am currently a content leader remotely managing surgeon services' marketing. My soul loves delivering educational, engaging contents that result in influence, impact and convesion! As for my personal brand '@iamnotdietitian', surged 20+ dietitian campaigns, 4 hybrid mindfulness courses, 3 digital products and one-on-one service during the COVID-19. They
Employé
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Ouvert à de nouvelles opportunités
Temps plein / Intéressé par le travail à distance
6 à 10 ans
輔仁大學 Fu Jen Catholic University
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營養科學研究所
Media Planner @Mindshare Taiwan2023 ~ Présent
・
數位廣告優化師、數位行銷專員、電商行銷專員、EC品牌商品企劃、數位媒體企劃
Dans 6 mois
平台免費用戶升級成付費用戶，轉換率達品牌預期200%以上 - 每季參加相關產業研討交流活動，並規劃展間活動與攤位佈置 ▍Influencer marketing projects - Developed and executed influencer marketing strategies and creative campaigns across different channels - Supported global audio streaming brand to convert thousands of free users to premium and expand footprint in Asia - Attended industrial events for networking and business purposes NovDec 2018 行銷助理 - 實習 Deer
Employé
Temps plein / Intéressé par le travail à distance
4 à 6 ans
英國倫敦大學政經學院(LSE)
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Professional Background
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Fields of Employment
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Management
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Penny Chou
A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.
- Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
- Outstanding problem-solving skills
- Strong communication skills with cross-functional teams
Taipei, Taiwan
Work Experience
Account Manager
inline Apps • Jun 2021 - Present
- Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
- Meet or exceed goals for account retention, satisfaction, and adaption
- Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
- Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
- Increase net ARR incremental in the dedicated cohorts
- Act as a trusted advisor to senior executives within the client’s organization
Delivery Partnership & Dispatch Team Lead
inline Apps • May 2020 - Jun 2021
- Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
- Onboarding 10+ restaurants for Food Ordering Service.
- Develop 8+ partnerships with local delivery partners in 5 countries
- Design and develop dispatch flow and guidelines.
- Increase delivery success rate and CSAT.
- Execute operation and internal process optimization by cooperating with Sales and other global teams
- Maintain Data dashboards to ensure metrics accuracy as well as provide insights.
Product Operation Intern
inline Apps • Apr 2020 - May 2020
- Help engineer team to make Online ordering product test and write test cases.
- Food Ordering Account management.
Sales Operation Intern
inline Apps • Jan 2020 - Mar 2020
- Establish process from cold-call, prospect to sales pitch
- Assist Sales to advance clients/merchants' closing rate.
- Achieve Sales Target 100% per week.
- Accomplish 50+ Cold-call meeting every month.
Volunteering
Lead Product Manager • XChange
Mar 2021 - Present
Administrative Specialist of Product Management Team • XChange
Jun 2020 - Present
Deputy Director Business Development • XChange
Mar 2020 - Jan 2022
Develop Titansoft General Manager to be a speaker in Xchange annual conference
Activities team • One Forty Taiwan
Jan 2020 - Dec 2020
Campus Ambassador • Skyline.tw
Mar 2020 - Sep 2020
Counselor • Ministry of Education, ROC (Taiwan)
Jul 2018 - Aug 2019
Education
Kaohsiung Medical University
Bachelor's degree, Fragrance and Cosmetic
2016 - 2020
GPA 4.1/4.5
- Fragrance and Cosmetic Department of Class Representative
- Chinese Language Center Assistant
- Taipei Area Alumni Association Vice Director
- Class Representative Association Director
- Curriculum Committee of General Education Center Student Representative
- Goodwill Ambassador Club Activity Planning
Penny Chou
A proactive, persistent, and innovative girl who enjoys challenges in a fast-paced environment.
- Ability to deal with competing objectives and manage a timely manner to resolve operation, troubleshoot issues.
- Outstanding problem-solving skills
- Strong communication skills with cross-functional teams
Taipei, Taiwan
Work Experience
Account Manager
inline Apps • Jun 2021 - Present
- Regular communication with partner restaurants. Activate set of services (TMS, food ordering, key integration partnerships rollout, and other addons) to revenue growth
- Meet or exceed goals for account retention, satisfaction, and adaption
- Develop churn indicators, plan and execute rescue strategy, and revamp account care flow
- Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers, and influencers
- Increase net ARR incremental in the dedicated cohorts
- Act as a trusted advisor to senior executives within the client’s organization
Delivery Partnership & Dispatch Team Lead
inline Apps • May 2020 - Jun 2021
- Monitor food delivery orders for restaurants in Taiwan, Singapore, Malaysia, HongKong, Australia during weekdays and weekends
- Onboarding 10+ restaurants for Food Ordering Service.
- Develop 8+ partnerships with local delivery partners in 5 countries
- Design and develop dispatch flow and guidelines.
- Increase delivery success rate and CSAT.
- Execute operation and internal process optimization by cooperating with Sales and other global teams
- Maintain Data dashboards to ensure metrics accuracy as well as provide insights.
Product Operation Intern
inline Apps • Apr 2020 - May 2020
- Help engineer team to make Online ordering product test and write test cases.
- Food Ordering Account management.
Sales Operation Intern
inline Apps • Jan 2020 - Mar 2020
- Establish process from cold-call, prospect to sales pitch
- Assist Sales to advance clients/merchants' closing rate.
- Achieve Sales Target 100% per week.
- Accomplish 50+ Cold-call meeting every month.
Volunteering
Lead Product Manager • XChange
Mar 2021 - Present
Administrative Specialist of Product Management Team • XChange
Jun 2020 - Present
Deputy Director Business Development • XChange
Mar 2020 - Jan 2022
Develop Titansoft General Manager to be a speaker in Xchange annual conference
Activities team • One Forty Taiwan
Jan 2020 - Dec 2020
Campus Ambassador • Skyline.tw
Mar 2020 - Sep 2020
Counselor • Ministry of Education, ROC (Taiwan)
Jul 2018 - Aug 2019
Education
Kaohsiung Medical University
Bachelor's degree, Fragrance and Cosmetic
2016 - 2020
GPA 4.1/4.5
- Fragrance and Cosmetic Department of Class Representative
- Chinese Language Center Assistant
- Taipei Area Alumni Association Vice Director
- Class Representative Association Director
- Curriculum Committee of General Education Center Student Representative
- Goodwill Ambassador Club Activity Planning