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4-6 years
6-10 years
10-15 years
More than 15 years
Offline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
of the support services. OctoberApril 2023 Taipei, Taiwan Lead Patient Access Representative West Oaks Hospital Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase. Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers. Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Front-End / Back-End / Full Stack Web Developer
Within one month
Node Js, React Js, React Native) at Nokedemy Manokwari. Contributed to guiding several theses. Provided freelance services for government application development. AprDec 2023 Software Engineer Rumah Sakit Daerah Manokwari Developed an application that records patient activities during treatment, from registration to discharge. Integrated with BPJS as health insurance, provided integrated reports with the Ministry of Health, and collaborated with Bank Papua for payments. Educations 2019 Rubicamp Coding Bootcamp Software EngineerMuhammadiyah Sorong University Bachelor Degree in Computer Engineering Skills Node Js Express Js React Js React Native Express Js PHP Laravel Symfony Typescript Mocha dan Chai
Employed
・
Open to opportunities
Not interested in working remotely
4-6 years
Past
Payroll Consultant @Acclime Vietnam2023 ~ 2024
・
HR Specialist
Within one month
of and calculate the monthly payroll for employees based on the timesheet and overtime records that client provide. - Process and complete monthly personal income tax declaration, finalization for employees, and expatriates to ensure PIT compliance. - Respond to the client's queries on payroll, personal income tax matters, social insurance, health insurance, and unemployment insurance. - Ensure accurate monthly SMUI contribution and on-time payment as regulated by Law. C&B Staff • Hoang An Services and Investment Company Limited MarMarBe in charge of and calculate the monthly payroll for employees based on the timesheet and overtime records.
Unemployed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
University Of Economics Ho Chi Minh City
・
Law
Management Trainee (FLM) @Genpact2021 ~ Present
・
Assistant manager
Within six months
Ashutosh Tiwari US & UK Insurance Ghaziabad, Uttar Pradesh, India 9+ years' experience in the areas of Business Process Operations Management, handled P&C Insurance & Health Insurance segment for US and UK regions. Associated with Genpact as Management Trainee - Operations leading portfolios for US Fortune 100 company. • Strong domain expertise across P&C Insurance & Health Insurance for Personal & Commercial Lines, Underwriting, Claims and Surplus Lines. • Possess interpersonal and organizational skills with demonstrated abilities in Process Management, Operations Management, Team Management, People Management, Client Management, Transition Management, Project Management. • Skilled in managing teams to work in sync
Employed
・
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Swami Vivekanand Subharti University
・
Finance & MarketingSenior React native developer @Aqwas - Saudi Arabia 2020 ~ Present
・
Senior React native developer
Within one month
Employed
Full-time / Interested in working remotely
4-6 years
Faculty of computers and information
・
Computer science 
Manager HR and Admin @Shreyash Retail Private Limited 2019 ~ Present
・
Manager HR & Admin
Within six months
on HR-related matters, including performance management, employee relations, and conflict resolution. - Manage the recruitment and selection process, including job posting, screening, interviewing, and making job offers. -Oversee the onboarding and orientation of new employees, ensuring a smooth integration into the organization. -Manage employee benefits programs, including health insurance, retirement plans, and leave policies, and ensure compliance with applicable regulations. -Handle employee relations issues, conduct investigations, and take appropriate disciplinary actions when necessary. -Stay informed about changes in employment laws and regulations and ensure compliance with all applicable legal requirements. Business Development Manager • deVere
Employed
Full-time / Interested in working remotely
6-10 years
Symbiosis Institute of Management Studies
・
Human Resources Management/Personnel Administration, General
Spinal Care @Melva Mitchell Fort Worth Chiropractic Center2015 ~ Present
・
Chiropractic
Within one year
Web usability Product Competitor analysis Business research Language Chinese English Melva Mitchell Fort Worth Frequently Questions for chiropractic Melva Mitchell Fort Worth Frequently Asked Questions about Chiropractic. Dr Melva Mitchell Fort Worth – What conditions do chiropractors treat?Chiropractic physicians care for patients of all ages with a variety of health problems. In particular, chiropractors are noted for their experience with patients with back, neck and head pain, especially for their highly skilled manipulations or chiropractic adjustments. Melva Mitchell Fort Worth Melva Mitchell Gray is your best option for chiropractic treatment in Fort Worth Texas Melva Mitchell Fort
Employed
Full-time / Interested in working remotely
6-10 years
University of Baylor
・
ChiropracticProduct Designer @吉樂健康資訊科技股份有限公司(La Vida Tec.)2022 ~ Present
・
Product Manager
Within one month
Employed
Full-time / Interested in working remotely
4-6 years
嶺東科技大學
・
商品設計系
Past
招募管理師 @和碩集團_和碩聯合科技股份有限公司2016 ~ 2020
・
HRBP
Within one year
Maintain and streamline HR system and closely work with the HR head to meet business and organizational growth needs. - Consult with managers and employees on all aspects of employee-related issues, policies & procedures, terminations, review of appealed termination, reorganizations communication. - Administration procedure for salary calculation, annual tax, Labor & Health insurance and Group health insurance . ■ Others - Handle remotely the HR administration in Hong Kong.(ex: Health and legal insurance(MPF), staffing, resignation etc.) - Support internal referral program and coordinate the awardee list for payout monthly. - Support new southeastern business to build up HR systems
Unemployed
Full-time / Interested in working remotely
6-10 years
國立中央大學 National Central University
・
人力資源管理研究所Employed
Full-time / Interested in working remotely
6-10 years
TamKang University
・
Bachelor in Language of SpanishThe Most Lightweight and Effective Recruiting Plan
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
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Leadership
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Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual