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On
4-6 years
6-10 years
10-15 years
More than 15 years
Past
HR/ General Administrative Manager @Markwins international2021 ~ 2024
・
Gerente administrativo, gerentes HR/General administrativo
Within one month
7. Company assets, cars, dormitory and house insurance 8. Company maintenance management 9. Internal assessment process of the company 10. Manage petty cash application and storage 11. Dormitory and official vehicle management 12. Asian menu 13. Matters related to company lawyers 14. Recording and management of basic logistics expenses 15. Immigration Bureau-related visa and work permit applications, and interview arrangements with the U.S. and Mexican Ambassadors 16. Company inventory HR 1. Salary, SUA, FONACOT review 2. Attendance review 3. Recruitment and management of
Unemployed
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Universidad de Católica de Tachira
・
Licenciada informatica
Past
Staff Software Engineer @VicOne (A subsidiary of Trend Micro)2021 ~ 2023
・
軟體工程師
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Yuan Ze University
・
Electrical Engineering (Group: Digital Technology)
Past
Senior Software Engineer @玉山商業銀行股份有限公司2021 ~ 2023
・
軟體工程師
Within one month
time and propose solutions and implementation. • Tested code to ensure that the program meets the system requirements. 學歷 國立高雄科技大學（原國立高雄第一科技大學） Information Management •Project : Participate in the project of rider behavior recording system, assist in the development of android app using java. The main purpose of this project is to connect the cell phone to the sensor via BLE protocol to record the user's behavior. Relevant Coursework : Object-Oriented Programming, Data Structures, Database Management, Systems Analysis and Design
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
國立高雄科技大學（原國立高雄第一科技大學）
・
Information ManagementPast
Tim Antar @Byebeli2023 ~ Present
・
Public Relation, Marketing, Admin, Kasir, Customer Service
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Mercu Buana
・
BroadcastingOffline
Offline
Past
Sr. Customer Service Representative @United Health Group2023 ~ 2024
・
Email and Customer Support Specialist
Within one month
worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
University of Phoenix
・
Business Administration and Management
Past
Quality Assurance @PT FPT Software Indonesia2022 ~ 2023
・
Software Quality Assurance
Within two months
URL Universitas Gunadarma System InformasiWork Experience Quality Assurance PT FPT Software Indonesia • MeiMei 2023 Responsibilities : - Perform analysis to see the suitability between the application to be tested and the existing requirements - Making Screening Scenario positive and negative case - Run the test scenario E2E for the normal case and variation test - Recording of testing process - Defect Maintenance and coordinate with developer to Retest Defect - Help track the problem of raised defects - Ensure that Application testing complies with test policies/policies including applicable standard procedures and processes. Technologies Used: Microsoft Excel, Microsoft Word, JIRA, SQL Server Studio Management, SOAPUI,WinSCP
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Universitas Gunadarma
・
System InformasiPast
Facility & Asset Management @PT. Gojek Indonesia2018 ~ 2022
・
Investment Banking Analyst/Asset Management Analyst/Customer Success
Within three months
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Universitas Terbuka
・
Management
軟體工程師 @志聖工業股份有限公司2021 ~ Present
・
軟體工程師
Within two months
動化控制工程學系 •工作經歷 軟體工程師 • 志聖工業股份有限公司 四月Present 1. Developed a computer monitoring system using C# programming language, which includes connecting modules and PLCs, collecting and recording database data, monitoring data and issuing alerts, and system control. 2. Designed and developed the GUI of the system to make it user-friendly and easy to operate. 3. Integrated the system with the database to retrieve and store data effortlessly. 4. Implemented
Employed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
逢甲大學
・
自動化控制工程學系
Frontend Developer @PT Mengantar Karya Bangsa2024 ~ Present
・
Frontend Developer
Within one month
English and other private or semi-private language courses easily without hassle. - Create landing page to optimize sales funnel in company specific product. - Create foundational design systems to archive components and it variations well documented. Senior Fullstack Developer • Glints FebruaryApril 2023 | Taipei, Taiwan Updating legacy application video recording and video meeting to new one that has more benefit in performance and speed. Upgrade legacy apps plugins and code. Developing new dashboard and combine it with low code or no code platform to maximize user experience. Frontend Developer • VCGamers JuneFebruary 2023 | Taipei, Taiwan Develop new
Employed
・
Open to opportunities
Full-time / Remote Only
4-6 years
Universitas AMIKOM Yogyakarta
・
Information Systems
資深文字編輯 @American Magazine Center (AMC 空中美語)2019 ~ Present
・
主編、副主編、專案管理師、資深編輯、產品企劃
Within one month
video proofreading, and shooting English grammar tutorial videos, among other tasks. 5. Based on the content of each month's magazine and the 108 curriculum guidelines, conceptualize and generate various monthly test papers, magazine activity pages, and custom exam papers for schools, etc. 6. Responsible for recording, monitoring, and editing audio files for English test papers. 7. Contacting and negotiating with relevant partners, as well as developing contacts with unfamiliar businesses based on the themes of different magazines. 8. Checking the proofs against the original manuscripts, returning the proofs for correction, and
Employed
・
Open to opportunities
Full-time / Interested in working remotely
4-6 years
淡江大學 Tamkang University
・
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Definition of Reputation Credits
Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Within two months
Experieced Email and Customer Support Specialist Delivering Exceptional Service
United Health Group
・
2023 ~ 2024
Professional Background
Current status
Unemployed
Job Search Progress
Ready to interview
Professions
CRM Specialist, Customer Service / Support, CS Advisor
Fields of Employment
Job Training, Mental Health Care, Rental and Leasing Services
Work experience
10-15 years
Management
I've had experience in managing 5-10 people
Skills
Languages
English
・
Native or Bilingual
Job search preferences
Positions
Email and Customer Support Specialist
Job types
Full-time
Locations
Remote, OR, USA
Remote
Interested in working remotely
Freelance
Yes, I freelance in my spare time
Educations
School
University of Phoenix
Major
Business Administration and Management
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual
Tameka Harris
Experieced Email and Customer Support Specialist Delivering Exceptional Service
I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency.
United States
346-587-5676
[email protected]
Work Experience
April 2023 - March 2024
Taipei, Taiwan
Sr. Customer Service Representative
United Health Group
- Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls.
Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton.
Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing time, ultimately improving the overall efficiency of the support services.
October 2021 - April 2023
Taipei, Taiwan
Lead Patient Access Representative
West Oaks Hospital
- Demostrated in organization Third quarter, successfully demonstrated excellent imporovement in pattient satisfaction utilitzing attention to detail and focus on patient needs and requests contributed the significant increase.
Ability to proactively learn quickly verifying health insurance on various system platforms. Outline financial obligatins to both parents, referrals, and healthcare providers.
Ambitous thinking by implementing a new scheduling acces database for new patient intake tracking,, which resulted in proved patient flow, reduced wait times, and increased patient client satisfaction adherence by 20% during Fourth Quarter.
September 2017 - October 2021
Taipei, Taiwan
Lead Research and Resolution Specialist
NextEra Energy, Inc.
- I excel in providing a great customer experience by effectively addressing custmeruest, complaints and troubleshooting needs through various communication channels such as email, chat, and phone.
My colloborate approach with cross-functional teams has led to the development and implementation of innovatee solutions to address recurring suport issues.
My initiative-driven project skills allowed me to suport customer with account management, billing, and energy saving tips, streamline process for resolving complex customer issues.
Education
2022 - 2025
University of Phoenix
Business Administration and Management
Fundamental learning of tools and knowledge required for efficient business operations.
Skills
- Word
- Excel
- Java
- ERP
- Microsoft Office
- Google Drive
- Communication
- PowerPoint
Languages
- English — Native or Bilingual