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4-6 years
6-10 years
10-15 years
More than 15 years
Past
Senior Customer Support Representative @PT Equdero Layanan Indonesia2022 ~ 2024
・
Customer Support Lead
Within one month
versed in organizational rules and regulations. Collaborating seamlessly with diverse departments, I contribute to the streamlined execution of day-to-day operations, thereby elevating the overall quality of service provided to clients. Acting as a skilled mediator in disputes, I leverage my expertise to sustain client loyalty and satisfaction. My career is a testament to my unwavering commitment to excellence, and I am poised to bring this dedication, along with my proven track record, to contribute effectively to any team or organization. Daerah Khusus Ibukota Jakarta, [email protected] Work Experience Senior Customer Support
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
University of Brawijaya
・
Computer Science
Product Developer @Sararose International Inc2020 ~ Present
・
Product/Project Manager
Within one month
Product: hat, handbag, belt, garment, home decor, water bottle...etc Key customer: Forever 21 | MAO Mapping over 20 customers from worldwide with suitable vendor for customized product. Cooperated with design team to adjust the design, with purchasing team for finding qualified vendor and with QA team for shipping out good quality product. did fashion trend research for each season to make sure all of recommended product is on trend. Negotiated price with vendor to reach customer's request. Managed customer accounts to secure customer satisfaction and repeat business. Identified ...
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
華梵大學
・
外國語文學系
Within one month
export documents 6. Make a plan to import goods in one year ( RIBMake a monthly realization report and submit it to INSW. 8. Submit import approval letter ( PI ) at INSW. 9. Provide consultations to customers regarding customs issues. 10. Maintain good relationships with customers. 11. Usually travels within or outside the city to build good relationships with customers. 12. Make monthly reports related to imports. 13. Ensure all procedures run smoothly and follow company SOPs for customer satisfaction. 14. Booking ships for export and communicating
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
Past
Head of Business Operations @51Talk2022 ~ 2024
・
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
with pre-study AI interactions to engage children, post-class AI reviews, and bonus mini-games like "Elf" to encourage learning. Start a business MUMUYA Collection Co., Ltd MayOct 2022 Taipei, Taiwan MUMUYA Collection is an eCommerce platform which is selling toiletries and perfume. Maintained focus on customer satisfaction and brand diversity, enhancing the shopping experience for buyers across multiple sectors Managed an eCommerce platform specializing in the sale of toiletries and perfume, offering a diverse range of brands. Oversaw multi-brand retail operations, facilitating customer access to various options, enabling comparison of prices, features, and
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
・
Marketing
Past
Customer Operation Specialist @AlfredCamera 阿福管家2021 ~ 2023
・
UI/UX Designer / Product Designer
Within one month
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
6-10 years
Brigham Young University - Hawaii
・
Communications, Digital Humanities , International Cultural Studies Sustaining/NPI Engineering Program Manager @Foxconn Industrial Internet2022 ~ Present
・
Product Manager/ Program Manager
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Tsinghua University (北京)清華大學
・
International Master of Business Administration (IMBA)Service Manager @Geekplus International Co. Ltd2020 ~ Present
・
COO or Head of Operations or Head of Sales/Business Development
Within one month
Employed
・
Ready to interview
Full-time / Interested in working remotely
10-15 years
Hong Kong Polytechnic University
・
Bsc Hon Hotel Management
Procurement/Sales Engineer @Roresin Corp2017 ~ Present
・
Procurement/Sales Engineer
Within one month
product development in the Asia-Pacific region. Established 2 new suppliers to fulfill the R&D and procurement team's needs for introducing new items within a span of 6 months. Negotiation - Conducted analysis of 40+ customer complaints to identify root causes and formulated resolution, successfully increasing customer satisfaction and loyalty by 15-20%. Resolved quality disputes by negotiating an exceptional refund agreement with the supplier, thereby safeguarding and reinforcing our important client relationship. Problem - solving - Converted customized contracts to replace standardized contracts to resolve disputes between the customer - BenQ Material and the international supplier
Employed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
銘傳大學 Ming Chuan University
・
Business Administration
Past
Senior Marketing Specialist @ASUS Cloud Corporation2017 ~ 2023
・
行銷企劃專員
Within one month
to 25%; click-through rate from 0.5% to 1%). Senior Customer Support Specialist ASUS Cloud Corporation MarMar 2017 Managed a team of three customer support specialists, guiding them in resolving customer issues and complaints. Employed effective and strategic communication to understand customer needs, resulting in 74% customer satisfaction rating inMonitored and analyzed user feedback on Google Play, Apple Store, and ASUS Cloud's official forum daily. Presented detailed analysis in weekly meetings with senior management, product, and marketing departments to enhance the user-friendliness of company products and services. Provided mentorship to new customer
Unemployed
・
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Kaohsiung First University of Science and Technology
・
Applied English
Within one month
the SDGs programs. - Developed content and met with key personnel from the networks to provide fast and honest answers to the potential clients. Achievement : - Successfully invited Taiwanese professionals of different backgrounds to join the programs for the provision of expertise support. - Provided quality SDGs programs which achieved customer satisfaction, thus facilitating the expansion of network and further promotion of the service. Teaching Assistant and Research Assistant • Yuan Ze University, Taiwan OctoberSeptemberGraded undergraduate students' written work. - Assisted the professors in research work. Teacher of English • Vietnam Australia English School, Vietnam JulyJulyDesigned the curriculum and u
Studying
・
Ready to interview
Full-time / Not interested in working remotely
4-6 years
Yuan Ze University
・
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Technical Skills
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Within two months
Frontend Engineer | WordPress Developer
Boastack
・
2021 ~ Present
Professional Background
Current status
Employed
Job Search Progress
Ready to interview
Professions
Software Engineer, Front-end Engineer, Web Developer
Fields of Employment
Work experience
4-6 years
Management
I've had experience in managing 15+ people
Skills
Languages
English
・
Professional
Job search preferences
Positions
Web Developer | Wordpress Developer
Job types
Full-time
Locations
United States, United Kingdom, Canada, Germany, Australia, China, United Arab Emirates, France, Spain, Switzerland
Remote
Interested in working remotely
Freelance
Yes, I'm currently a full-time freelancer
Educations
School
Adekunle Ajasin University
Major
Computer Science
Olawale Balogun
WordPress Developer
[email protected] • linktr.ee/theolawalemi • linkedin.com/in/theolawalemi
Profile
Highly skilled WordPress Developer with over 6 years of experience and a strong background in Computer Science. Proficient in developing custom WordPress themes and plugins, adept at transforming client requirements into functional and aesthetically pleasing websites, resulting in a 55% increase in website performance and seamless user experiences. Committed to staying updated with the latest WordPress trends and technologies to deliver 100% high-quality solutions that exceed clients expectations.
Skills and Tools
HTML, CSS, Sass, Bootstrap, JavaScript, PHP, MySQL, Git, GitHub, RESTful APIs, WordPress, Elementor, WooCommerce, eCommerce, GSAP, SEO, Cross-browser compatibility, Web security, Web accessibility,
Performance optimization, Responsive design, UI and UX design, Webflow, Agile methodologies, Communication, Collaboration, Analytical thinking, Problem-solving, Attention to detail, Product strategy, Project management, Figma, Adobe Photoshop, Adobe Illustrator, Trello, Jira.
Work Experience
WordPress Developer • Boastack, Nigeria
JANUARY 2021 - PRESENT
- Collaborated closely with design and content teams to craft visually appealing and responsive websites, resulting in a remarkable 25% increase in user engagement.
- Implemented cutting-edge SEO best practices throughout development, leading to a substantial 20% surge in organic search traffic for client websites.
- Engineered and meticulously maintained custom themes to enhance website functionality, resulting in a notable 15% uptick in user interaction and bolstered customer retention.
- Led the development of a robust eCommerce platform on WordPress, resulting in an impressive 35% increase in online sales within the inaugural quarter.
- Delivered exemplary technical support and adept troubleshooting for clients, maintaining an outstanding 100% client satisfaction rate and solidifying numerous long-term partnerships.
Frontend Engineer • Win Realty, Nigeria
SEPTEMBER 2021 - AUGUST 2022
- Directed the development, maintenance, and optimization of user interfaces for the real estate application, resulting in a 40% increase in user interaction and a 25% enhancement in conversion rates.
- Managed website updates to ensure accuracy in all listings and property details, leading to a 20% increase in customer satisfaction.
- Collaborated with the marketing team to optimize the website's SEO, leading to a 30% boost in organic search traffic and improved search engine rankings.
- Achieved remarkable improvements in website performance by optimizing code, reducing page load times by 40%, and ensuring flawless cross-browser compatibility.
WordPress Developer • Komanda, Ukraine
APRIL 2020 - SEPTEMBER 2021
- Fostered seamless collaboration with the project manager to gather requirements and understand the company's unique objectives, ensuring alignment with their vision and business goals.
- Customized WordPress themes and plugins to craft visually appealing and highly functional websites, seamlessly incorporating the latest design trends and industry best practices.
- Collaborated closely with designers to translate static designs into dynamic, responsive WordPress websites, leading to a 30% increase in user satisfaction ratings and a 20% improvement in website usability scores across various devices.
- Integrated WordPress websites with eCommerce platforms, streamlining the checkout process and reducing cart abandonment rates by 25%.
- Optimized WordPress websites for seamless performance and scalability, resulting in 30% faster page loading times and a 15% increase in user engagement.
WordPress Developer • Clov Digital, Nigeria
JANUARY 2018 - MARCH 2020
- Spearheaded WordPress and Elementor development projects from inception to deployment, ensuring the delivery of high-quality, bespoke websites aligned with clients' specifications and brand standards.
- Collaborated closely with design and marketing teams to translate creative concepts into functional, responsive WordPress themes, resulting in a remarkable 35% enhancement in user experiences across all devices.
- Leveraged advanced customizations and integrations with HTML5, CSS3, JavaScript, and PHP to elevate website functionality, meeting precise client requirements.
- Optimized website performance and loading times through the implementation of caching mechanisms and image optimization techniques, resulting in a notable 40% increase in site speed and a 25% decrease in bounce rate.
- Provided consistent support and maintenance for WordPress websites, promptly addressing client inquiries, and implementing updates to ensure optimal performance and security.
Education
Bachelor of Science in Computer Science
NOVEMBER 2017 - FEBRUARY 2023 · Adekunle Ajasin University, Nigeria.
Certifications
- Become a WordPress Developer: Unlocking Power With Code, Udemy.
- Meta Front End Developer Professional Certificate, Coursera.
- IBM DevOps and Software Engineering Professional Certificate, Coursera.
- Advanced CSS and Sass: Flexbox, Grid, Animations and More, Udemy.
- The Complete JavaScript Course: From Zero to Expert, Udemy.
References
- Available upon request.
Olawale Balogun
WordPress Developer
[email protected] • linktr.ee/theolawalemi • linkedin.com/in/theolawalemi
Profile
Highly skilled WordPress Developer with over 6 years of experience and a strong background in Computer Science. Proficient in developing custom WordPress themes and plugins, adept at transforming client requirements into functional and aesthetically pleasing websites, resulting in a 55% increase in website performance and seamless user experiences. Committed to staying updated with the latest WordPress trends and technologies to deliver 100% high-quality solutions that exceed clients expectations.
Skills and Tools
HTML, CSS, Sass, Bootstrap, JavaScript, PHP, MySQL, Git, GitHub, RESTful APIs, WordPress, Elementor, WooCommerce, eCommerce, GSAP, SEO, Cross-browser compatibility, Web security, Web accessibility,
Performance optimization, Responsive design, UI and UX design, Webflow, Agile methodologies, Communication, Collaboration, Analytical thinking, Problem-solving, Attention to detail, Product strategy, Project management, Figma, Adobe Photoshop, Adobe Illustrator, Trello, Jira.
Work Experience
WordPress Developer • Boastack, Nigeria
JANUARY 2021 - PRESENT
- Collaborated closely with design and content teams to craft visually appealing and responsive websites, resulting in a remarkable 25% increase in user engagement.
- Implemented cutting-edge SEO best practices throughout development, leading to a substantial 20% surge in organic search traffic for client websites.
- Engineered and meticulously maintained custom themes to enhance website functionality, resulting in a notable 15% uptick in user interaction and bolstered customer retention.
- Led the development of a robust eCommerce platform on WordPress, resulting in an impressive 35% increase in online sales within the inaugural quarter.
- Delivered exemplary technical support and adept troubleshooting for clients, maintaining an outstanding 100% client satisfaction rate and solidifying numerous long-term partnerships.
Frontend Engineer • Win Realty, Nigeria
SEPTEMBER 2021 - AUGUST 2022
- Directed the development, maintenance, and optimization of user interfaces for the real estate application, resulting in a 40% increase in user interaction and a 25% enhancement in conversion rates.
- Managed website updates to ensure accuracy in all listings and property details, leading to a 20% increase in customer satisfaction.
- Collaborated with the marketing team to optimize the website's SEO, leading to a 30% boost in organic search traffic and improved search engine rankings.
- Achieved remarkable improvements in website performance by optimizing code, reducing page load times by 40%, and ensuring flawless cross-browser compatibility.
WordPress Developer • Komanda, Ukraine
APRIL 2020 - SEPTEMBER 2021
- Fostered seamless collaboration with the project manager to gather requirements and understand the company's unique objectives, ensuring alignment with their vision and business goals.
- Customized WordPress themes and plugins to craft visually appealing and highly functional websites, seamlessly incorporating the latest design trends and industry best practices.
- Collaborated closely with designers to translate static designs into dynamic, responsive WordPress websites, leading to a 30% increase in user satisfaction ratings and a 20% improvement in website usability scores across various devices.
- Integrated WordPress websites with eCommerce platforms, streamlining the checkout process and reducing cart abandonment rates by 25%.
- Optimized WordPress websites for seamless performance and scalability, resulting in 30% faster page loading times and a 15% increase in user engagement.
WordPress Developer • Clov Digital, Nigeria
JANUARY 2018 - MARCH 2020
- Spearheaded WordPress and Elementor development projects from inception to deployment, ensuring the delivery of high-quality, bespoke websites aligned with clients' specifications and brand standards.
- Collaborated closely with design and marketing teams to translate creative concepts into functional, responsive WordPress themes, resulting in a remarkable 35% enhancement in user experiences across all devices.
- Leveraged advanced customizations and integrations with HTML5, CSS3, JavaScript, and PHP to elevate website functionality, meeting precise client requirements.
- Optimized website performance and loading times through the implementation of caching mechanisms and image optimization techniques, resulting in a notable 40% increase in site speed and a 25% decrease in bounce rate.
- Provided consistent support and maintenance for WordPress websites, promptly addressing client inquiries, and implementing updates to ensure optimal performance and security.
Education
Bachelor of Science in Computer Science
NOVEMBER 2017 - FEBRUARY 2023 · Adekunle Ajasin University, Nigeria.
Certifications
- Become a WordPress Developer: Unlocking Power With Code, Udemy.
- Meta Front End Developer Professional Certificate, Coursera.
- IBM DevOps and Software Engineering Professional Certificate, Coursera.
- Advanced CSS and Sass: Flexbox, Grid, Animations and More, Udemy.
- The Complete JavaScript Course: From Zero to Expert, Udemy.
References
- Available upon request.