Sales Development | Marketing Communications | Administrations Promiseland Resort & Lagoon 理想大地渡假飯店 十二月在職中 Taipei, Taiwan Job Description 1. BU head 2. Business strategy, organization and budgeting. 3. Advertising and media plan, PR & Event marketing 4. Membership, Customer service 5. Digital marketing (online, social media, O2O marketing ) 6. Sales development and management (TA, OTA, Direct sales...etc.) 6. Daily operation management 7. Leasing, Band and tenant acquisition for Department store Marketing Director Miramar Entertainment Park 六月二月

and social media communication - HQ trainer to worldwide technical support engineers with up-to-date troubleshooting technic and technic that new products use - Decision maker for RMA, DOA, and NPI request from regional office Technical Sales Engineer ICOP Technology • OctoberMay 2019 Key accounts management for order inquiry, technical issue, and daily operation for pre- and after-sale service. Specialist in customer service, issue verification and troubleshooting, and document writing for product user manual, issue troubleshooting and product design, etc. - Revenue of a key account distributor increased continually at least for 4 years to 905 thousand US dollars - Attendee

banking flow. Manage and team collaborate, Using many tools in Project Management and Test Case Management. Implemented Automated Testing. Able to work under pressure. Experience Software Development Engineer in Test • PT Astra Welab Digital Arta ( Maucash ) JuliPresent | Jakarta, Indonesia - Agile SDLC, do backlog refinement, sprint planning, daily stand-up, sprint review, and retrospective. - Manual and Automation test. - Implementation Automation Testing using BDD Cucumber in Katalon Studio. - Test finance service, customer underwriting index, payment integration (BCA, BNI, and Permata Direct), payment gateway(FasPay and Nicepay), Pefindo, and KYC checking. - Microservice test with Postman

records by imaging invoices, debits and credits. -Streamlined daily reporting information entry for efficient record keeping purposes. -Monitor settlement of outstanding payment by vendor -Schedule payment, clearance of vendor advance and deposit. -Liaise closely with sales team and customer on vendor payment. -Prepare vendor ageing report daily. -Maintaining accurate and effective filling system. SENIOR ACCOUNT ASSOCIATE • BP BUSINESS SERVICE CENTER SDN BHD NovemberMarchPerform daily/monthly bank reconciliation -Preparing financial forms, documents and reports. -Assisting with account receivable, payroll processing and filling. -Prepared daily report for vendor ageing. -Answered customer emails

Henry Lee Software Engineer II at Paypal [email protected] Austin, TXExperience NovPresent Austin, TX Software Engineer II Paypal - Developed and maintained currency rate caching system in Java, utilizing Oracle DB, and Redis, efficiently handling over 750,000 transactions daily. - Enhanced the efficiency of the rate update mechanism by strategically decreasing the frequency of updates for seldom-utilized currencies, resulting in a 15% improvement in system load distribution. - Automated contract setup crucial processes, effectively reducing average processing times by 1 hour and enhancing customer satisfaction. - Managed and resolved production issues in days, ensuring optimal system

. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring excellent customer satisfaction in every step of a problem to find it's resolution. I am a person who strives for maximum efficiency while ensuring satisfaction amongst customers/clients while continuing to meet deadlines with

Developed full-stack web applications which processed, analyzed, and rendered data visually. • Maintained a talent database for immediate and future needs. • Managed front-end and back-end development in the company's Portfolio Analyst, Employee Track, and Account Management systems. • Website now has more than 5000 users daily and aboutusers monthly. • Encouraged open communication and a strong team spirit among employees. • Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges. • Spearheaded transition from LAMP stack to MERN stack, reducing latency by 40% and increasing database admin effectiveness by