of business: OEM embedded integration - Set the vision for growth, aligning GTM to an ABM/ABX approach - Supported sales to win 26 new major SaaS deals & boost engagement by 50% - Provided a library of sales enablement assets to support the sales process - Delivered sales intelligence with win-loss analysis & Salesforce deal audit - Created highly researched, ICP-fit target account list - Created GTM bible using customer, market and competitor research - Built effective co-marketing partnerships and webinars with OEM customers AugustOctober 2022 Growth Marketing Manager CData Software - Supported growth marketing a s CData grew from 4 scrappy marketers toManaged $400k

outcomes. Achieved 65% increase in SaaS/Cloud product adoption for a portfolio exceeding $30M ARR. Managed relationships at both executive and manager levels, showcasing effective communication. Led collaborative efforts across internal teams for proactive and reactive success planning. Identified and pursued cross-sell and up-sell opportunities while conducting Executive Business Reviews. Director, Critical Escalation Management and Customer Success Manager • Salesforce AugustJuly 2020 | Boston, MA Built and led company-wide programs for critical situation management, emphasizing operational excellence. Coordinated cross-functional teams for rapid issue resolution, enhancing cross-functional collab...

in IoT and SaaS product design practices that includes projects involving Doorbell systems, IP Cameras, and Video Storage as a Service (VSaaS). Technical Proficiencies and Tools Coding Language: Python and Unix command-line scripting. Large Business Software Administration: Experienced in administering large-scale business software systems, including ERPNext, Salesforce, and Microsoft O365/SharePoint. Project Management Tools: Proficient in utilizing project management tools such as Confluence, Jira, Redmine, Trello, Slack, and GitLab for effective project coordination. Wireframing Expertise: Hands-on experience with wireframing tools like Moqups, Cacoo, and draw.io for visualizing and designing interfaces

and API Gateway, leveraging SST. - Developed web applications using React. - Implemented CI/CD pipelines using GitHub Actions. Solution Architect • Slalom NovemberDecemberLead architect for client - Implemented, maintained, and managed four major projects at client - Implemented and maintained REST API that integrated primary website and mobile application to salesforce - Maintained and enhanced iPadOS application for field agents - Maintained and enhanced performance of internal cloud-based secure file management system. - Mentored client engineers on how to maintain and enhance systems - Helped client interview and hire permanent Lead Architect and managed transition Staff Software Engineer/Data Engineer • DeMark

in the hospitality and digital marketing technology industry with a demonstrated history of providing SaaS solutions, and data strategy services. (Build and lead a team of 6) Taipei，TW [email protected] Experience Celnet Technology, Senior Account Executive, DecNow Customer engagement & solution design for world #1 Salesforce.com CRM & the customer success platform. Focus on helping customers' Digital Transformation and Customer Relationship Management to enable businesses in sales, marketing, and service processes from a customer success perspective. Experienced in all Salesforce CRM products, including Sales Cloud, Service Cloud, Marketing Cloud, and Customer Data

Matthew Gonzalez Hello there! You will find me to be an adaptive, diligent and charismatic worker. With my 6 years of diverse sales experience, I hope to be a great asset for any team looking to procure growth and excellence. Brooklyn, NY, USA , Contact - [email protected],Work Experience Senior Growth Associate • Headway AprilPresent, Growth Associate: AprilAprilResponsibilities : Expanding our therapist supply network through a full sales-cycle and managing provider accounts. Assisting in the hiring/onboarding of BDRs, and continuously developing the sales motion through cross-functional collaboration/ experimentation for this hyper-growth

trust, creating team buy-in, celebrating diverse talent, and coaching to strengths, which amounted to me promoting 3 Team Members during a pandemic; aligned career transition opportunities to keep 2 employees at Southwest during a pandemic in roles that better aligned to their strengths Proficient in utilizing Tableau, Alteryx and Salesforce to drive value with executive decision makers, resulting in new contract acquisition, increasing market share, and growing revenue. MarchMarch 2019 Business Travel Account Manager Southwest Airlines Grow Southwest Airlines market-share and incremental business with companies throughout the domestic U.S. and near international. Responsible