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Definition of Reputation Credits
Tricia Mangan
With a Master's degree in Clinical Psychology, I have over a decade of experience across medical, academic and business settings. From clinical healthcare research and interviewing to online medical writing to academic publishing, I am well-versed in a variety of medical specialities. I have also risen from the ranks of part-time copywriter to Marketing/Web Development Director within approximately a year's time for a top recruitment firm in midtown Manhattan.
The breadth of my experience positions me well for openings in business or healthcare, especially those related to marketing, writing/publishing and research.
Skills
Writing
- Medical writing targeting consumers online
- Academic publishing in scientific journals
- Book publishing
- Marketing copywriting (emails, web copy, press releases, company collateral, etc.)
Research
- Clinical interviewing and assessment of children and adults in areas ranging from neuropsychology to substance abuse to cancer
- Participant recruitment and longitudinal follow-up
- Focus groups
- Abstracts, presentations
Marketing
- Sourcing and managing print/online advertising and marketing vendors
- Developing strategic marketing strategies based on analytics and company goals
- Managing marketing projects, liaising with partners and monitoring progress internally and externally to ensure timely execution
Work Experience
Book Author, September 2011
- Published book entitled How to Feel Good: 20 Things Teens Can Do with Magination Press, the American Psychological Association's children's book imprint.
Freelance Writer, November 2009 - November 2010
- Published more than 100 consumer-targeted articles online for the health, nutrition and medical sections of Livestrong.com.
Director/Consultant - Marketing/Web Development, September 2006-June 2009
- Led the strategic redevelopment of the firm’s marketing & web initiatives
- Dramatically cut excesses in department budget (reduction of more than 30% within 3 months of becoming Director)
- Liaised with web developer to facilitate enhancements to the company’s website and back-end administration tools
- Managed SEO and PPC budgets and vendors, as well as website analytics (Omniture and Google Analytics)
- Coordinated setup of custom tracking in Google analytics to monitor business-critical information
- Initiated overhaul of applicant tracking systems and put in place strategic plans for new system implementation (including vendor research and contract negotiation, user assessment, business requirements definition and documentation, etc. through to implementation and testing of new systems)
- Developed plans for integrating social media (i.e., Twitter, blogging, LinkedIn, Facebook, etc.) into candidate sourcing and new business development strategies
- Liaised weekly with web developer to manage technical issues (e.g. website integration with applicant tracking systems, CMS functionality, server configuration issues, etc.)
- Singularly responsible for the strategic plan to develop “green” digital collateral material to replace outdated, environmentally unfriendly sales sheets
- Developed ad creative for online campaigns and print posters
- Wrote press releases, web content, marketing emails, and other business content
Neuropsychological Evaluator, Sound Neurology, August 2004-September 2005
-
Completed formal neuropsychological assessment of adults with brain injury, seizure disorders, Alzheimer’s disease, stroke, or other dementias in order to identify problematic areas of neurological functioning and provide recommendations for rehabilitation
Undergraduate Instructor and Teaching Assistant, Stony Brook University, 2002-2005
- Taught undergraduate-level statistics and research methodology courses; student evaluations of teaching communications exceeded university faculty averages
- Served as teaching assistant for numerous courses at the undergraduate and graduate level, including “Introduction to Psychology”, graduate-level Statistics, “Personality”, and “Research Methods”
- Developed course syllabi, PowerPoint presentations, handouts, and other instructional materials
Supervised Therapist/Educational and Forensic Evaluator, Stony Brook University, 2002-2005
- Conducted court-mandated psychological evaluations and therapeutic visitation
- Summarized findings of psychological evaluations in written reports to school officials, state courts, and clients
- Provided therapy to adults, children and adolescents, families and couples under the supervision of a senior faculty advisor
- Conducted educational, developmental and IQ testing and formal assessment for mood and personality disorders
Writer/Editor/Research Consultant, Clinical Psychology Graduate Program, Stony Brook University, August 2002-September 2005
- Completed Master’s Thesis entitled Social support and dyadic relationship quality among advanced cancer patients and their informal caregivers
- Edited manuscripts for colleagues and research project collaborators
- Co-authored and published numerous peer-reviewed journal articles
- Consulted on research methodological issues and strategy development (e.g. recruitment, selection of measures, data coding) and assisted in development of copy for brochures and other study materials
Project Coordinator—Georgetown University Medical Center/Lombardi Cancer Center, 2000-2002
- Successfully managed all aspects of a longitudinal cohort study of family caregivers of terminal cancer patients; responsibilities included planning and piloting project recruitment strategy, executing project plans according to timeline, interviewing and maintaining contact with participants, managing study data, and liaising with hospital physicians, project investigators, and external collaborators
- Wrote study procedure manual and all brochures and letters of correspondence relevant to the study
- Authored and edited numerous abstracts and journal articles that were presented at industry conferences and/or published in peer-reviewed journals
- Planned, organized, and moderated focus groups for participants
- Completed telephone interviews using CATI (Computer-Assisted Telephone Interviewing) for cost-effectiveness study of breast and cervical cancer control for African-American women in the DC-Metropolitan area
Research Assistant—The Johns Hopkins University Medical Center, January 1999-March 2000
- Managed recruitment, data collection and tracking for multiple ongoing longitudinal research studies of underserved, opiate-addicted population in East Baltimore
- Administered clinical interviews and ran reports on data
- Wrote procedure manuals for all studies; produced weekly summaries of study progress
Education
Master of Philosophy, Clinical Psychology -- Stony Brook University 2005
- Concentration: Quantitative Analysis; GPA: 3.81
- Specialties: Neuropsychological Assessment, Behavioral Medicine, Marital and Family Intervention, Child and Adolescent Assessment
- Program consistently ranked among U.S. News and World Report’s top 10 in the nation
Bachelor of Science, Psychology -- University of North Carolina at Chapel Hill 1998
- Major in Psychology, concentration in Biology. GPA=3.5
- Walked on to the cross-country and track team; ran the 10K meter on ACC championship team in 1996.
Publications
Book Publishing
"Avoiding preachiness and gimmickry, Mangan aims to give teens tools to take happiness into their own hands. Suggestions for finding solace include avoiding comparing oneself to others, tackling procrastination, focusing on the positive, and accepting both the power and limits of one’s control. Each section offers various steps, activities, and goals (for example, Mangan advises finding a good fictional role model as a way to learn about becoming more assertive in real life). The tips are straightforward, and readers should feel empowered to know that solutions may be within their grasp. Ages 13–18. (Sept.)" --Publishers Weekly
Medical Writing (online)
Sample Online Content
“Foods that can help anxiety and depression”
“Symptoms of decreased liver function”
“Symptoms of Uncontrolled Hypertension”
"Rheumatoid Arthritis and Skin Symptoms"
"Signs and Symptoms of Heart Valve Problems"
Academia
Peer-Reviewed Journal Articles
Fleming, D.A., Sheppard, V., Mangan, P.A., Taylor, K.L., Tallarico, M., Adams, I, Ingham, J.M. (2006). Caregiving at the End of Life: Perceptions of Healthcare Quality and Quality of Life Among Patients and Caregivers, Journal of Pain and Symptom Management, 31(5), 407-420.
Yabroff, K.R., Lawrence, W.F., King, J.C., Mangan, P.A., Washington, K.S., Yi, B., Kerner, J.F., Mandelblatt, J.S. (2005). Geographic disparities in cervical cancer screening mortality: What are the roles of risk factor prevalence, screening, and use of recommended treatment? Journal of Rural Health, 21, 149-157.
Mangan, P.A., Taylor, K.L, Yabroff, K.R., Fleming, D.A., Ingham, J.M. (2003). Caregiving near the end of life: Unmet needs and potential solutions. Palliative and Supportive Care, 1, 247-259.
Deeken, J.F., Taylor, K.L., Mangan, P.A., Yabroff, K.R., Ingham, J.M. (2003). Care for the caregivers: a review of self-report instruments developed to measure the burden, needs, and quality of life of informal caregivers. Journal of Pain and Symptom Management, 26(4), 922-53.
Yabroff, K.R., Mangan, P.A., Mandelblatt, J.S. (2003). Effectiveness of interventions to increase Papanicolaou smear use. Journal of the American Board of Family Practice, 16(3), 188-203.
Yabroff, K.R., O’Malley, A.S., Mangan, P.A., Mandelblatt, J.S (2001). Inreach and outreach interventions to improve mammography use. Journal of the American Medical Women’s Association, 56(4): 166-74.
Reports
Yabroff, K.R., King, J.C., Mangan, P.A., Washington, K.S., Yi, B., Lawrence, W., Mandelblatt, J.S. (2001). Disparities in cervical cancer outcomes: What do we know? What do we need to know? National Cancer Institute.
Abstracts/Presentations
Ingham, J.M., Cullen, J., Ogdie, A.R., Mangan, P.A., Taylor, K.L (2004). A cohort study of desired services and barriers to service access among informal caregivers of patients with advanced cancer. American Society of Clinical Oncology. New Orleans, LA.
Ingham, J.M., Brown, M., Lawrence, W., Mangan, P.A., Yabroff, K.R., and Taylor, K.L. (2003). The validity of the distress thermometer for detecting psychological distress in informal caregivers of patients with advanced cancer. Presented at the annual meeting of the American Society of Clinical Oncology, Orlando, FL.
Martyak, L., Arndt, M.A., Mangan, P.A., Yabroff, K.R., Taylor, K.L., Ingham, J.M. (2002). A pilot study for assessment of distress in caregivers of cancer patients. Presented at the American Association of Hospice and Palliative Medicine, San Francisco, CA.
Mangan, P.A., Taylor, K.L., Yabroff, K.R., Fleming, D.A., Ingham, J.M. (2002). Cancer patient caregivers: a qualitative analysis of unmet needs and potential solutions. Presented at the annual meeting of the Society of Behavioral Medicine, Washington, DC.
Mangan, P.A., Shelby, R.A., Gelmann, E.P., McGuire, C., Taylor, K.L. (2002). Predictors of exam difficulty and adherence in the prostate, lung, colorectal, and ovarian (PLCO) cancer screening trial. Presented at the annual meeting of the American Society of Preventive Oncology, Bethesda, MD.
LaSalle, V.H., Mangan, P.A., Shelby, R.A., Ackerman, J., Gelmann, E.P., McGuire, C., Taylor, K.L. (2001). Predictors of adherence in the prostate, lung, colorectal, and ovarian (PLCO) cancer screening trial. Presented at the annual meeting of the Eastern Psychological Association, Washington, DC.
Unpublished Manuscripts
Mangan, Patricia (2003). Interventions for couples coping with chronic illness: a preventative health measure.
Mangan, Patricia (2003). Effectiveness of interventions to increase follow-up after abnormal Papanicolaou Smear: a meta-analysis.
Mangan, Patricia (2005). Social support and dyadic relationship quality among advanced cancer patients and their informal caregivers. Unpublished Master’s Thesis.
Tricia Mangan
Tricia Mangan
With a Master's degree in Clinical Psychology, I have over a decade of experience across medical, academic and business settings. From clinical healthcare research and interviewing to online medical writing to academic publishing, I am well-versed in a variety of medical specialities. I have also risen from the ranks of part-time copywriter to Marketing/Web Development Director within approximately a year's time for a top recruitment firm in midtown Manhattan.
The breadth of my experience positions me well for openings in business or healthcare, especially those related to marketing, writing/publishing and research.
Skills
Writing
- Medical writing targeting consumers online
- Academic publishing in scientific journals
- Book publishing
- Marketing copywriting (emails, web copy, press releases, company collateral, etc.)
Research
- Clinical interviewing and assessment of children and adults in areas ranging from neuropsychology to substance abuse to cancer
- Participant recruitment and longitudinal follow-up
- Focus groups
- Abstracts, presentations
Marketing
- Sourcing and managing print/online advertising and marketing vendors
- Developing strategic marketing strategies based on analytics and company goals
- Managing marketing projects, liaising with partners and monitoring progress internally and externally to ensure timely execution
Work Experience
Book Author, September 2011
- Published book entitled How to Feel Good: 20 Things Teens Can Do with Magination Press, the American Psychological Association's children's book imprint.
Freelance Writer, November 2009 - November 2010
- Published more than 100 consumer-targeted articles online for the health, nutrition and medical sections of Livestrong.com.
Director/Consultant - Marketing/Web Development, September 2006-June 2009
- Led the strategic redevelopment of the firm’s marketing & web initiatives
- Dramatically cut excesses in department budget (reduction of more than 30% within 3 months of becoming Director)
- Liaised with web developer to facilitate enhancements to the company’s website and back-end administration tools
- Managed SEO and PPC budgets and vendors, as well as website analytics (Omniture and Google Analytics)
- Coordinated setup of custom tracking in Google analytics to monitor business-critical information
- Initiated overhaul of applicant tracking systems and put in place strategic plans for new system implementation (including vendor research and contract negotiation, user assessment, business requirements definition and documentation, etc. through to implementation and testing of new systems)
- Developed plans for integrating social media (i.e., Twitter, blogging, LinkedIn, Facebook, etc.) into candidate sourcing and new business development strategies
- Liaised weekly with web developer to manage technical issues (e.g. website integration with applicant tracking systems, CMS functionality, server configuration issues, etc.)
- Singularly responsible for the strategic plan to develop “green” digital collateral material to replace outdated, environmentally unfriendly sales sheets
- Developed ad creative for online campaigns and print posters
- Wrote press releases, web content, marketing emails, and other business content
Neuropsychological Evaluator, Sound Neurology, August 2004-September 2005
-
Completed formal neuropsychological assessment of adults with brain injury, seizure disorders, Alzheimer’s disease, stroke, or other dementias in order to identify problematic areas of neurological functioning and provide recommendations for rehabilitation
Undergraduate Instructor and Teaching Assistant, Stony Brook University, 2002-2005
- Taught undergraduate-level statistics and research methodology courses; student evaluations of teaching communications exceeded university faculty averages
- Served as teaching assistant for numerous courses at the undergraduate and graduate level, including “Introduction to Psychology”, graduate-level Statistics, “Personality”, and “Research Methods”
- Developed course syllabi, PowerPoint presentations, handouts, and other instructional materials
Supervised Therapist/Educational and Forensic Evaluator, Stony Brook University, 2002-2005
- Conducted court-mandated psychological evaluations and therapeutic visitation
- Summarized findings of psychological evaluations in written reports to school officials, state courts, and clients
- Provided therapy to adults, children and adolescents, families and couples under the supervision of a senior faculty advisor
- Conducted educational, developmental and IQ testing and formal assessment for mood and personality disorders
Writer/Editor/Research Consultant, Clinical Psychology Graduate Program, Stony Brook University, August 2002-September 2005
- Completed Master’s Thesis entitled Social support and dyadic relationship quality among advanced cancer patients and their informal caregivers
- Edited manuscripts for colleagues and research project collaborators
- Co-authored and published numerous peer-reviewed journal articles
- Consulted on research methodological issues and strategy development (e.g. recruitment, selection of measures, data coding) and assisted in development of copy for brochures and other study materials
Project Coordinator—Georgetown University Medical Center/Lombardi Cancer Center, 2000-2002
- Successfully managed all aspects of a longitudinal cohort study of family caregivers of terminal cancer patients; responsibilities included planning and piloting project recruitment strategy, executing project plans according to timeline, interviewing and maintaining contact with participants, managing study data, and liaising with hospital physicians, project investigators, and external collaborators
- Wrote study procedure manual and all brochures and letters of correspondence relevant to the study
- Authored and edited numerous abstracts and journal articles that were presented at industry conferences and/or published in peer-reviewed journals
- Planned, organized, and moderated focus groups for participants
- Completed telephone interviews using CATI (Computer-Assisted Telephone Interviewing) for cost-effectiveness study of breast and cervical cancer control for African-American women in the DC-Metropolitan area
Research Assistant—The Johns Hopkins University Medical Center, January 1999-March 2000
- Managed recruitment, data collection and tracking for multiple ongoing longitudinal research studies of underserved, opiate-addicted population in East Baltimore
- Administered clinical interviews and ran reports on data
- Wrote procedure manuals for all studies; produced weekly summaries of study progress
Education
Master of Philosophy, Clinical Psychology -- Stony Brook University 2005
- Concentration: Quantitative Analysis; GPA: 3.81
- Specialties: Neuropsychological Assessment, Behavioral Medicine, Marital and Family Intervention, Child and Adolescent Assessment
- Program consistently ranked among U.S. News and World Report’s top 10 in the nation
Bachelor of Science, Psychology -- University of North Carolina at Chapel Hill 1998
- Major in Psychology, concentration in Biology. GPA=3.5
- Walked on to the cross-country and track team; ran the 10K meter on ACC championship team in 1996.
Publications
Book Publishing
"Avoiding preachiness and gimmickry, Mangan aims to give teens tools to take happiness into their own hands. Suggestions for finding solace include avoiding comparing oneself to others, tackling procrastination, focusing on the positive, and accepting both the power and limits of one’s control. Each section offers various steps, activities, and goals (for example, Mangan advises finding a good fictional role model as a way to learn about becoming more assertive in real life). The tips are straightforward, and readers should feel empowered to know that solutions may be within their grasp. Ages 13–18. (Sept.)" --Publishers Weekly
Medical Writing (online)
Sample Online Content
“Foods that can help anxiety and depression”
“Symptoms of decreased liver function”
“Symptoms of Uncontrolled Hypertension”
"Rheumatoid Arthritis and Skin Symptoms"
"Signs and Symptoms of Heart Valve Problems"
Academia
Peer-Reviewed Journal Articles
Fleming, D.A., Sheppard, V., Mangan, P.A., Taylor, K.L., Tallarico, M., Adams, I, Ingham, J.M. (2006). Caregiving at the End of Life: Perceptions of Healthcare Quality and Quality of Life Among Patients and Caregivers, Journal of Pain and Symptom Management, 31(5), 407-420.
Yabroff, K.R., Lawrence, W.F., King, J.C., Mangan, P.A., Washington, K.S., Yi, B., Kerner, J.F., Mandelblatt, J.S. (2005). Geographic disparities in cervical cancer screening mortality: What are the roles of risk factor prevalence, screening, and use of recommended treatment? Journal of Rural Health, 21, 149-157.
Mangan, P.A., Taylor, K.L, Yabroff, K.R., Fleming, D.A., Ingham, J.M. (2003). Caregiving near the end of life: Unmet needs and potential solutions. Palliative and Supportive Care, 1, 247-259.
Deeken, J.F., Taylor, K.L., Mangan, P.A., Yabroff, K.R., Ingham, J.M. (2003). Care for the caregivers: a review of self-report instruments developed to measure the burden, needs, and quality of life of informal caregivers. Journal of Pain and Symptom Management, 26(4), 922-53.
Yabroff, K.R., Mangan, P.A., Mandelblatt, J.S. (2003). Effectiveness of interventions to increase Papanicolaou smear use. Journal of the American Board of Family Practice, 16(3), 188-203.
Yabroff, K.R., O’Malley, A.S., Mangan, P.A., Mandelblatt, J.S (2001). Inreach and outreach interventions to improve mammography use. Journal of the American Medical Women’s Association, 56(4): 166-74.
Reports
Yabroff, K.R., King, J.C., Mangan, P.A., Washington, K.S., Yi, B., Lawrence, W., Mandelblatt, J.S. (2001). Disparities in cervical cancer outcomes: What do we know? What do we need to know? National Cancer Institute.
Abstracts/Presentations
Ingham, J.M., Cullen, J., Ogdie, A.R., Mangan, P.A., Taylor, K.L (2004). A cohort study of desired services and barriers to service access among informal caregivers of patients with advanced cancer. American Society of Clinical Oncology. New Orleans, LA.
Ingham, J.M., Brown, M., Lawrence, W., Mangan, P.A., Yabroff, K.R., and Taylor, K.L. (2003). The validity of the distress thermometer for detecting psychological distress in informal caregivers of patients with advanced cancer. Presented at the annual meeting of the American Society of Clinical Oncology, Orlando, FL.
Martyak, L., Arndt, M.A., Mangan, P.A., Yabroff, K.R., Taylor, K.L., Ingham, J.M. (2002). A pilot study for assessment of distress in caregivers of cancer patients. Presented at the American Association of Hospice and Palliative Medicine, San Francisco, CA.
Mangan, P.A., Taylor, K.L., Yabroff, K.R., Fleming, D.A., Ingham, J.M. (2002). Cancer patient caregivers: a qualitative analysis of unmet needs and potential solutions. Presented at the annual meeting of the Society of Behavioral Medicine, Washington, DC.
Mangan, P.A., Shelby, R.A., Gelmann, E.P., McGuire, C., Taylor, K.L. (2002). Predictors of exam difficulty and adherence in the prostate, lung, colorectal, and ovarian (PLCO) cancer screening trial. Presented at the annual meeting of the American Society of Preventive Oncology, Bethesda, MD.
LaSalle, V.H., Mangan, P.A., Shelby, R.A., Ackerman, J., Gelmann, E.P., McGuire, C., Taylor, K.L. (2001). Predictors of adherence in the prostate, lung, colorectal, and ovarian (PLCO) cancer screening trial. Presented at the annual meeting of the Eastern Psychological Association, Washington, DC.
Unpublished Manuscripts
Mangan, Patricia (2003). Interventions for couples coping with chronic illness: a preventative health measure.
Mangan, Patricia (2003). Effectiveness of interventions to increase follow-up after abnormal Papanicolaou Smear: a meta-analysis.
Mangan, Patricia (2005). Social support and dyadic relationship quality among advanced cancer patients and their informal caregivers. Unpublished Master’s Thesis.