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Definition of Reputation Credits
Vic Y.H Cheng
Design everything •
Designer | Maker | Thinker
Singapore
Utilizing my design methodology in research, design strategy, wireframe, IA, user interface design, prototyping, and user testing I have had a positive impact and business value on a wide range of cross platform products including K12 education, push ads, unified communication system, voice UI, collaboration tools, drawing app, etc.
• UX/UI Design
• Design management
• Team management
• User Research
• Service Design
• Product Design
• Design system library
Work Experience
Senior Product Designer • RingCentral
July 2019 - Present
Gartner leading UCaaS cross-platform product design for desktop, web and mobile.
• E2E design : From discovery to release and iteration
From early discovery, we value the feedback from our customers. We explore various possibilities to meet the requirements from different roles, like company admins, company users, agents, etc. Walking through the user needs, user scenario analysis, data tracking, bench mark study, user testing, are the vital practices to solve the problems.
Desirability, viability, and feasibility is at the core of the team goal. Working with different stakeholders in different time zones and having the essential ability of communication to collaborate as one makes the product helps the world.
• DESIGN SYSTEM LIBRARY
Unified design language across different products.
Interaction Experience Designer/ Design Lead • NetDragon Websoft Holdings Limited 網龍網絡控股有限公司
January 2016 - May 2019
User Experience Design | User Research | HCI | Service Design
• Design lead：Team management and project management. Take charge of coordination of teamwork, communication, goal setting, performance evaluation, design training and decision making.
• Education product design : e-exercises for K12 students
• Conference tool for internal meetings
• AI+ VoiceUI mobile innovation design
• Service design : Campus hotel check-in experience
• Lead mentor of international design summer camp, leading 10+ design interns from different countries.
• Host workshop with different roles of team including marketing, dev, SM and PO
• Conducting user research, competitor analysis, persona, user journey map, wireframes, Information architecture(IA) and prototype.
• Usability testing and iterations
UI/UX Designer • GMobi | General Mobile Corporation
November 2014 - September 2015
Interaction Push Ads and VI design
Freelance Interaction Designer • Freelance
September 2012 - July 2015
•. NTUT e-Learning Project
• KMS(Kitchen Management System) Design
• Interaction Art Installation
• Service Design
UX Design Intern • 微星科技
July 2013 - August 2013
• Design methods and practices
• Dashboard and engagement design for gaming notebook
• Animation boot effect design
Education
國立臺北科技大學
Interaction Design
2012 - 2014
國立臺北教育大學
Computer Science
2006 - 2010
Languages
Mandarin — Native English — Professional
Vic Y.H Cheng
Design everything •
Designer | Maker | Thinker
Singapore
Utilizing my design methodology in research, design strategy, wireframe, IA, user interface design, prototyping, and user testing I have had a positive impact and business value on a wide range of cross platform products including K12 education, push ads, unified communication system, voice UI, collaboration tools, drawing app, etc.
• UX/UI Design
• Design management
• Team management
• User Research
• Service Design
• Product Design
• Design system library
Work Experience
Senior Product Designer • RingCentral
July 2019 - Present
Gartner leading UCaaS cross-platform product design for desktop, web and mobile.
• E2E design : From discovery to release and iteration
From early discovery, we value the feedback from our customers. We explore various possibilities to meet the requirements from different roles, like company admins, company users, agents, etc. Walking through the user needs, user scenario analysis, data tracking, bench mark study, user testing, are the vital practices to solve the problems.
Desirability, viability, and feasibility is at the core of the team goal. Working with different stakeholders in different time zones and having the essential ability of communication to collaborate as one makes the product helps the world.
• DESIGN SYSTEM LIBRARY
Unified design language across different products.
Interaction Experience Designer/ Design Lead • NetDragon Websoft Holdings Limited 網龍網絡控股有限公司
January 2016 - May 2019
User Experience Design | User Research | HCI | Service Design
• Design lead：Team management and project management. Take charge of coordination of teamwork, communication, goal setting, performance evaluation, design training and decision making.
• Education product design : e-exercises for K12 students
• Conference tool for internal meetings
• AI+ VoiceUI mobile innovation design
• Service design : Campus hotel check-in experience
• Lead mentor of international design summer camp, leading 10+ design interns from different countries.
• Host workshop with different roles of team including marketing, dev, SM and PO
• Conducting user research, competitor analysis, persona, user journey map, wireframes, Information architecture(IA) and prototype.
• Usability testing and iterations
UI/UX Designer • GMobi | General Mobile Corporation
November 2014 - September 2015
Interaction Push Ads and VI design
Freelance Interaction Designer • Freelance
September 2012 - July 2015
•. NTUT e-Learning Project
• KMS(Kitchen Management System) Design
• Interaction Art Installation
• Service Design
UX Design Intern • 微星科技
July 2013 - August 2013
• Design methods and practices
• Dashboard and engagement design for gaming notebook
• Animation boot effect design
Education
國立臺北科技大學
Interaction Design
2012 - 2014
國立臺北教育大學
Computer Science
2006 - 2010
Languages
Mandarin — Native English — Professional