Customer Success: Strategic Accounts and Escalations @Zendesk
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2022 ~ 2023
Strategic Customer Success
En seis meses
Todd Jacobsen 7 S Pond St, Newbury, MA, [email protected] https://www.linkedin.com/in/tjacobsen/ 20+ year results-driven Customer Success professional with a proven track record of achieving remarkable outcomes through effective leadership, strategic thinking, operational excellence, and a deep commitment to client satisfaction. My area of expertise include: Customer Retention, Risk Management and Growth, Team Leadership and Development, Strategic Account Management, Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations
CRM software
Salesforce
Tableau
Desempleado
A tiempo completo / Interesado en trabajar a distancia
Office Leader - Accounting, Finance and Administration
En un año
quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment. Uphold and balance automatic teller machine transactions and ledger entries, calculate service charges and interest payments, and alert customers regarding account discrepancies and captured bank cards. JanuaryAugust 2013 Junior Assistant Cheran Matriculation School Conducted special assessments and tutoring sessions to support individual student needs. Education Bharathiar University Banking And Finance - CoimbatoreAnna University Computer Technology - ChennaiSkills Microsoft Office Interpersonal Skills Decision Making Skills Multitasking Skills Complex Problem Solving Staff Coordination Skills Languages English — B2 Level (IELTS) Tamil — Native or Bilingual Hindi — Professional
Microsoft Office
Interpersonal Skills
Decision Making Skills
Desempleado
A tiempo completo / Interesado en trabajar a distancia
Elizabeth Johnson Office Manager Knoxville, TN 37938, USA Personable Office Manager is skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Work Experience Office Manager • Anatolia Granite and Marble . Supporting Operations and Sales Management. . Opening and closing shop . Scheduling measurements, installations and repairs. . Regular contact with the Bristol Office Manager to coordinate scheduling with materials and manpower and to confirm or inform of scheduling changes. .
Word
Excel
Communication
Empleado
A tiempo completo / No está interesado en trabajar a distancia
Matthew Rocco Top-ranked sales manager recognized for contributions to record-setting sales figures, territory expansion and new account development. Proven ability to lead a sales teams to achieve multimillion-dollar revenue gains. Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. Sales Manager Fort Lauderdale, FL. [email protected] Skills Sales Team Supervision Complex Negotiations Problem Solving Presentations & Proposals New Account Development Closing Strategies Sales Relationship Building Sales Training Work Experience Rooms To Go, Sales Associate, Oct 2017 ~ Present I am responsible for
outlook
excel
word
A tiempo completo / Interesado en trabajar a distancia
Robin Chauhan Engineering Lead London, UK [email protected] Technical leader, mentor, and software engineeryears of experience of shipping products to thousands of people and owning large-scale distributed systems. Love to lead cross-functional teams to deliver a better user experience as well as infrastructure improvements. Utilizing knowledge from different domains to find solutions to interesting and important problems. Passionate about solving complex problems, creating motivated teams, p roduct innovation, software craftsmanship, and building great products while focusing on the customer. Proficient in programming languages like JavaScript & TypeScript, technologies like React
JavaScript
JavaScript / ES6 / jQuery
AngularJS
A tiempo parcial / Interesado en trabajar a distancia
the success of projects with significant commercial impact. My commercial acumen, combined with a deep understanding of the startup ecosystem, has guided companies through substantial growth, leveraging both blockchain and AI technologies to innovate and scale. My work reflects a commitment to the practical application of technology in solving complex problems and driving startup success. Demo Apps : So-EL SAFE Calculator : A tool that helps founders visualize their early-stage fundraising. So-EL ART : Use open AI's DALL-E to create beautiful Images and mint them into NFTs So-EL Website Medium profile : I share
Project Management
Fundraising
Start-ups
A tiempo completo / Interesado en trabajar a distancia
Muhammad Anas Sarwar Software Engineer Pakistan I am an experienced software engineer and data scientist with a passion for solving complex problems using cutting-edge technology. With a strong background in computer science and expertise in Python programming, I have developed and deployed innovative software solutions that have improved efficiency, accuracy, and profitability for a wide range of clients.an Android Developer at Android Studio. Extensive experience of developing features, fixing bugs, and scaling with technologies including Java, Android Studio, and C++. Looking to work on new projects and expand my skills. High
Word
PowerPoint
Excel
Estudiando
Intern / No está interesado en trabajar a distancia
Business Development, Product Manager, Project Management, Business Operations, Process Design
En un año
Project Management
scrum master
Product Management
Empleado
A tiempo completo / Interesado en trabajar a distancia
10-15 años
Siena College of Proffessional Studies
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Bachelor of Business Administration BBA Business Administration and Management
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