Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy

Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for

allocated time frame. Maintained accurate records of attendance, receipts, payments, and expenses incurred throughout the tour period. Supervised tour guides onsite when necessary to ensure quality services were provided by them. Conducted group briefings at the beginning of each tour to explain safety procedures and rules. Customer Service & Catering Director • Chick-fil-A-Franchise NovemberJanuary 2023 Managed inbound and outbound calls to customers regarding catering orders. Developed maintenance and cleaning protocols for two restaurants. Recruited, hired, and trained staff for customer-friendly facing roles. Increased customer usage of the company app through email

Bobbi Reed United States || [email protected] I am a registered nurse with many years of caring experience. I work hard to keep learning and building a strong skill set. I left a customer service job of 10 years to go to nursing school and start my career. I love caring for people and building lasting relationships in the healthcare profession. Work Experience Travel RN • TNAA MarchPresent | Taipei, Taiwan I am a travel nurse that goes to hospitals in need for contracted periods to help staffing. I work on the floor of the

Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue Troubleshooting ⦁ Complaint Resolution ⦁ Call Center Operations ⦁ DHCP/DNS Ethernet

tailored recommendations to customers. Through strategic sales tactics, I doubled the store's monthly gross revenue within my second month and consistently ranked as the top seller in the company. I've revolutionized the store's culture and atmosphere since joining in December 2023, fostering a dynamic and customer-centric environment. DecemberPresent Store Manager • ShowCase Oversee store operations, manage inventory, achieve sales targets, provide excellent customer service, train and supervise staff, control expenses & maintain visual merchandising. JulyDecember 2023 Supervisor • Family Residence & Essential Enterprise Provide supervision and guidance for residents during skills-building activities Develop and implement

Deborah Hopper Driven and Competitive Driven professional seeking to use acquired knowledge and experience to fill a position in the Henderson or Jackson TN area. Team player with exceptional communication skills and customer service skills and a highly competitive approach to improve overall efficiency. Henderson, TN 38340, USA Work Experience MarchPresent Manager HotShots Grill *Responsible for scheduling and providing excellent customer service. *Open and close the facility. *Payroll entry FebruaryMarch 2023 Child Care Provider Self Employed *Home-based child care center/provider *Responsible for providing a safe, clean and healthy environment for children. *Responsible