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資深資料工程師 @緯創資通股份有限公司
2020 ~ Presente
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst、Solution Architect、Cloud Architect
En un mes
python
PowerBI
Power Platform
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
元智大學 Yuan Ze University
工業工程與管理學所
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Avatar of the user.
Past
Data Analyst @趨勢科技 TrendMicro
2021 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
En un mes
R
PL/SQL
Python
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
天主教輔仁大學 FU JEN CATHOLIC UNIVERSITY
金融所
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資料分析師 Data Analyst @Portto 門戶科技| Blocto
2022 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
En un mes
python
R
MySQL
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
臺灣大學
流行病學與預防醫學所 生物統計組
Avatar of Vel Tien-Yun Wu.
Avatar of Vel Tien-Yun Wu.
Data Engineer @Groundhog Technologies Inc.
2021 ~ 2024
Data Analyst、Data Engineer、Data Scientist、Customer Experience Analyst
En un mes
Vel Tien-Yun Wu I bring 5 years of hands-on experience in data engineering and software development, with a focus on building scalable data processing systems utilizing Hadoop, Spark, Kafka and Docker. My expertise in developing efficient ETL pipelines has been fundamental in optimizing data workflows for various data warehouses, enhancing data integrity and availability. My track record includes managing high-volume data pipelines, automating scheduling processes to improve operational efficiency, and deploying monitoring solutions that have reduced Mean-Time-To-Repair (MTTR) by 40%. I have a strong foundation in SQL, especially PostgreSQL, which enables
Git
Python
Scala
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
University of Illinois at Urbana-Champaign, School of Information Sciences
Information Management
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
En un mes
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
University of Phoenix
Business Administration and Management
Avatar of 陳奕妤.
Avatar of 陳奕妤.
Past
Senior Data Analyst @趨勢科技
2022 ~ Presente
Data Scientist, Data Analyst, Machine Learning Engineer
En un mes
data, design metrics, report and dashboard. Cross app data tracking and user journey analysis. VisionOne customers engagement score - the metrics can help fields to target the customers who are likely SOC/SOC-like profile and have frequently engaged with the VisionOne for their operations. Potential SOC customer tagging - use customer information to tag potential VisionOne SOC-like customers from the TrendMicro existing customer base. Product-led growth - provide metrics to help teams check the overview of the VisionOne trial customers experience and conversion rate with their app engagement/behaviors analysis. VisionOne tree view
python
R
SQL
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
輔仁大學 Fu Jen Catholic University
統計資訊學系
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Avatar of SURIYADI.
Past
Transaction risk analyst @PT BANK BRI Tbk
2020 ~ 2023
En el plazo de dos meses
gmail.com Employment History Transaction Risk Analyst • PT BANK BRI MeiOktoberAnalysed and interrogated large datasets for high-quality risk reporting. 2. Temporarily blocking debit and credit cards which is suspect risk transactions. Contact Center • PT BANK BRI OktoberAprilProcessed complaints professionally, seeking effective, timely solutions for continued customer satisfaction. 2. Acted as first point of contact for customer issues and queries. 3. Optimised customer experience by tailoring responses to individual needs. Handled high call volumes with accuracy and efficiency for optimum productivity. EducationUniversitas Kristen Indonesia Bachelor Degree English Education Skills Microsoft
Microsoft Office
Word
Excel
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Universitas Kristen Indonesia
Pendidikan Bahasa Inggris
Avatar of Robert Yang.
Avatar of Robert Yang.
Senior Associate @DBS Bank
2023 ~ Presente
Project Manager
En el plazo de dos meses
. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on improving customer experiences through tech-driven solutions, balancing logical analysis with collaborative teamwork to meet project goals. •Starting my career at Citi, I learned to merge technology with business needs, understanding the significance of digitalization in today's business world. •In my role as a Project Manager, I've
Word
Excel
Swift
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Shu-Te University
Avatar of Ivy Skipper.
Avatar of Ivy Skipper.
Sales Consultant/Content creator @YBA Marketing
2022 ~ Presente
En un plazo de tres meses
2022 I led and managed the team in sales efforts. I opened and closed the store as well as handled cash transactions and bank deposits. Throughout my time here I was able to gain valuable knowledge or the sales industry specifically dealing in luxury items. I conducted interviews for new hires and trained new team members. I led team meetings and encouraged high sales and a quality customer experience. Server • Texas Roadhouse JanuaryAugust Education Western Governors University Educational SciencesSkills Communication Customer Relationship Management (CRM) Sales & Marketing Leadership Skills Digital Media Languages English — Native or Bilingual
Communication
Customer Relationship Management (CRM)
Sales & Marketing
Estudiando
Listo para la entrevista
A tiempo parcial / Interesado en trabajar a distancia
De 4 a 6 años
Western Governors University
Educational Sciences
Avatar of Vikas Pratap.
Digital Marketing Manager
En el plazo de dos meses
Marketing at Aspiring Minds India JunJun 2020 Creating content calendar for digital marketing and Email campaigns. Set-up a marketing automation system (CRM + email + Social Media). Ensure marketing message is conveyed clearly and delivered properly to prospects. Strong analytical ability to evaluate end-to-end customer experience across multiple channels. Coordinate and monitor the maintenance, integrity, and security of several databases. Asst. Team Lead - SMM at Sovereign Health Group MarchJun 2018 Developed and implemented marketing analytics and ROI tracking. Set-up a marketing automation system (CRM + email + Social Media
social media managment
Social Media Advertising
Social Media Marketing
Desempleado
Listo para la entrevista
A tiempo parcial / Interesado en trabajar a distancia
6-10 años

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
En un mes
Product Manager / Marketing & Sales Specialist
Logo of Ministry of Health and Welfare.
Ministry of Health and Welfare
2019 ~ 2022
Taipei City, Taiwan
Professional Background
Situación actual
Estudiando
Progreso en la búsqueda de empleo
Professions
HR Consultant, Marketing Development, Sales Manager
Fields of Employment
Experiencia laboral
Menos de 1 año
Management
I've had experience in managing 15+ people
Habilidades
Strategy Planning
Coordination
Facilitation
Digital Marketing
HR Strategy
HR Management
Market Research and Analysis
Branding & Identity
Training & Development
Customer Experience
Product Management
Teamwork & Leadership
Organizational Development
Product Marketing
Idiomas
English
Profesional
Chinese
Nativo o bilingüe
Job search preferences
Posición
Pre-sales/PM/Business Consultant/Business Analyst/System Analyst
Tipo de trabajo
A tiempo completo
Ubicación
Taipei, 台灣
A distancia
Interesado en trabajar a distancia
Freelance
Sí, soy un autónomo amateur.
Educación
Escuela
National Taiwan University
Mayor
Building and Planning
Imprimir

吳美融

Product Manager / Marketing & Sales Specialist

A fast learner, team player, value-driven and result-oriented person with ambition and growth mindset.

  Taipei City, Taiwan

 

工作經歷

一月 2019 - 十二月 2022

Time-bank Facilitation Project Researcher  Ministry of Health and Welfare

  • Engaged 100+ people by conducting 10+ interviews and 5 workshops to consolidate the needs of the community and the time-bank promotion strategy.
  • Assisted partnered tech companies (Timelinker, GCEC Taiwan, Dobtor System and FiO) to apply blockchain, AI and website platforms to time-bank systems based on the needs of different communities.

七月 2016 - 七月 2017

Chief Marketing and Leadership Development Officer  AIESEC in Taiwan(社團法人國際經濟商管學生會)

AIESEC is the world's largest youth leadership development organization under UNESCO.

  • Coordinated and facilitated 18 local office CMOs to generate product marketing strategy based on market research and sustainable supply from building long-term partnerships with 5 countries; product leads reached 100% growth; conversion rate from leads to customer reached 14% growth.
  • Redesigned customer platform UI based on UX research with focused group interviews; led to 85% conversion rate growth.
  • Re-positioned our brand and synergized with CHO to generate member recruitment strategy and led 18 local offices to conduct online and physical campaigns; resulted in 700+ applicants.
  • Conducted leadership program experience redesign by innovating 4 customer events for 600+ customers and 4 CEM trainings for 50 members, which achieved 86% of our customers recommending AIESEC as a leadership development organization and exceeded 25% of global average scores.

四月 2016 - 六月 2016

Brand Strategy Intern  Red Peak Asia

Red Peak Group is an agency of award-winning designers and brand strategists. Our clients include Acer, The North Face, Nike, MediaTek etc.

  • Analyzed and consolidated 5 competitors of Acer Facebook fan page with KPIs (number of fans, engagement, product related posts ratio), social listening, and posts and campaigns content strategy analysis; resulted in driving customer sharing content increasing and posting timing change.
  • Consolidated and proposed key selling points of key product of each product line for Acer 2016 Consumer Portfolio Notebook, 2-in-1, Tablet Section by analyzing media reviews and comparing features of competitive products from 5 brands.
  • Created competitive landscape with 5 brands and consolidated product feature adjectives for Trend Micro (Dr. Mobile) entering social mobile gaming market, and assisted its re-brand workshop facilitation.
  • Conducted campus online promotion for intern recruitment project and achieved 120% of number of applicants through defining the targeting candidate and strategically posting in targeted groups.

七月 2015 - 三月 2016

President  AIESEC 國際經濟商管學生會 臺大分會

  • Led 8 vice presidents, 22 team leaders and total 80+ members from 7 universities, and promoted international volunteer and internship programs, winning Best Execution Award, Best Marketing Award and Best Organization Sustainability Award over other 17 local offices, as well as achieving best business growth in international internship program in Asia Pacific through innovative HR & marketing strategy for sustainable growth.
  • Empowered 75% of team members to apply for higher leadership roles and increased member retention rate to 65% (the best compared to the past 3 years) through HR management innovation: precise recruitment strategy, training events revisions and regular individual & team coaching conducted by trained members.

七月 2014 - 六月 2015

Chief Market Expansion Officer  AIESEC 國際經濟商管學生會 臺大分會

  • Used effective marketing strategy based on student behavior research and engaged over 70 leads per Global Citizen campaign.
  • Expanded and managed new youth markets at 2 universities.
  • Empowered 98% of team members won Best Awards on Member Award Night.

八月 2013 - 十月 2014

Creative & Brand Management Team Leader  AIESEC International Congress

AIESEC International Congress is the annual world-largest youth convention (1000+ youth leaders from 125 countries and 200+ business partners) and the biggest youth conference Taiwan has ever held in recent 20 years.

  • Led 9 members from Taiwan and Hong Kong from 8 universities to achieve 100,000+ online followers (includes: Facebook, YouTube and official website) and build a strong brand image by brand & online marketing strategy, and visual work with graphics, multimedia and souvenir design for the congress and its 5 series of public events.
  • Awards: Outstanding Convention Congress Award (the first prize) of 2015 AFECA (Asian Federation of Exhibitions and Convention Associations) Award, awarded by Asian Federation of Exhibitions and Convention Associations; Best Conference Award (the first prize) of 2015 Taiwan MICE Meetings, Incentives, Conferences, Exhibitions Award in convention group A large scale conferences awarded by Economic affair, ROC.

學歷

National Taiwan University

Building and Planning

2018 - 2023

National Taiwan University of Science and Technology

Commercial Design

2012 - 2018

Resume
Perfil

吳美融

Product Manager / Marketing & Sales Specialist

A fast learner, team player, value-driven and result-oriented person with ambition and growth mindset.

  Taipei City, Taiwan

 

工作經歷

一月 2019 - 十二月 2022

Time-bank Facilitation Project Researcher  Ministry of Health and Welfare

  • Engaged 100+ people by conducting 10+ interviews and 5 workshops to consolidate the needs of the community and the time-bank promotion strategy.
  • Assisted partnered tech companies (Timelinker, GCEC Taiwan, Dobtor System and FiO) to apply blockchain, AI and website platforms to time-bank systems based on the needs of different communities.

七月 2016 - 七月 2017

Chief Marketing and Leadership Development Officer  AIESEC in Taiwan(社團法人國際經濟商管學生會)

AIESEC is the world's largest youth leadership development organization under UNESCO.

  • Coordinated and facilitated 18 local office CMOs to generate product marketing strategy based on market research and sustainable supply from building long-term partnerships with 5 countries; product leads reached 100% growth; conversion rate from leads to customer reached 14% growth.
  • Redesigned customer platform UI based on UX research with focused group interviews; led to 85% conversion rate growth.
  • Re-positioned our brand and synergized with CHO to generate member recruitment strategy and led 18 local offices to conduct online and physical campaigns; resulted in 700+ applicants.
  • Conducted leadership program experience redesign by innovating 4 customer events for 600+ customers and 4 CEM trainings for 50 members, which achieved 86% of our customers recommending AIESEC as a leadership development organization and exceeded 25% of global average scores.

四月 2016 - 六月 2016

Brand Strategy Intern  Red Peak Asia

Red Peak Group is an agency of award-winning designers and brand strategists. Our clients include Acer, The North Face, Nike, MediaTek etc.

  • Analyzed and consolidated 5 competitors of Acer Facebook fan page with KPIs (number of fans, engagement, product related posts ratio), social listening, and posts and campaigns content strategy analysis; resulted in driving customer sharing content increasing and posting timing change.
  • Consolidated and proposed key selling points of key product of each product line for Acer 2016 Consumer Portfolio Notebook, 2-in-1, Tablet Section by analyzing media reviews and comparing features of competitive products from 5 brands.
  • Created competitive landscape with 5 brands and consolidated product feature adjectives for Trend Micro (Dr. Mobile) entering social mobile gaming market, and assisted its re-brand workshop facilitation.
  • Conducted campus online promotion for intern recruitment project and achieved 120% of number of applicants through defining the targeting candidate and strategically posting in targeted groups.

七月 2015 - 三月 2016

President  AIESEC 國際經濟商管學生會 臺大分會

  • Led 8 vice presidents, 22 team leaders and total 80+ members from 7 universities, and promoted international volunteer and internship programs, winning Best Execution Award, Best Marketing Award and Best Organization Sustainability Award over other 17 local offices, as well as achieving best business growth in international internship program in Asia Pacific through innovative HR & marketing strategy for sustainable growth.
  • Empowered 75% of team members to apply for higher leadership roles and increased member retention rate to 65% (the best compared to the past 3 years) through HR management innovation: precise recruitment strategy, training events revisions and regular individual & team coaching conducted by trained members.

七月 2014 - 六月 2015

Chief Market Expansion Officer  AIESEC 國際經濟商管學生會 臺大分會

  • Used effective marketing strategy based on student behavior research and engaged over 70 leads per Global Citizen campaign.
  • Expanded and managed new youth markets at 2 universities.
  • Empowered 98% of team members won Best Awards on Member Award Night.

八月 2013 - 十月 2014

Creative & Brand Management Team Leader  AIESEC International Congress

AIESEC International Congress is the annual world-largest youth convention (1000+ youth leaders from 125 countries and 200+ business partners) and the biggest youth conference Taiwan has ever held in recent 20 years.

  • Led 9 members from Taiwan and Hong Kong from 8 universities to achieve 100,000+ online followers (includes: Facebook, YouTube and official website) and build a strong brand image by brand & online marketing strategy, and visual work with graphics, multimedia and souvenir design for the congress and its 5 series of public events.
  • Awards: Outstanding Convention Congress Award (the first prize) of 2015 AFECA (Asian Federation of Exhibitions and Convention Associations) Award, awarded by Asian Federation of Exhibitions and Convention Associations; Best Conference Award (the first prize) of 2015 Taiwan MICE Meetings, Incentives, Conferences, Exhibitions Award in convention group A large scale conferences awarded by Economic affair, ROC.

學歷

National Taiwan University

Building and Planning

2018 - 2023

National Taiwan University of Science and Technology

Commercial Design

2012 - 2018