service (such as: visiting foreign customers, understanding product status and handling customer complaints) 3. Handle and improve the abnormal situation encountered by customers, thereby improving customer satisfaction 4. Assist the business to deal with the technical problems of product-related applications proposed by customers, and provide customer technical support services 5. Assist business personnel in basic product training, and provide customers with technical training in product use 6. Participate in foreign exhibitions to assist the business in promoting new products at the exhibition and let visitors understand the company's products 7. Assist the quality

Jordan Smith Lvl 2 Technical Support Specialist – Integrity Marketing Group (contract) Dallas-Fort Worth Metropolitan Area, TX, USA Graduate of the University of Texas at Arlington and Studied in the field of Information Systems/Computer Operations. Currently working with Information Technology Services & Senior IT Support. Experience in Database Management, Senior Technical and Administrative Support, Account Management, High Level End-user support & Business Application Communications. Currently an IT specialist that has experience in a dynamic, fast-paced environment. I have provided white glove services over the phone, through email and in person. Responsible for ensuring

support mandatory reporting, day-to-day, and ad hoc business needs. Solve any client problems that may arise during the onboarding stage and collaborate closely with internal teams such as Sales, Support, Operations, Product, and Engineering to deliver outstanding customer experience. To continuously improve the onboarding process Risk, support and Onboarding Specialist Zepz NovemberMay 2023 Remote Overall Purpose: Support the business to mitigate litigation risks via user protection services Additional role to the Customer Care Representative duties. Provide frontline user protection support for Sendwave app users. Constantly monitor the domain of App users to ensure protection

where I played a key role in the development and maintenance of our subscription service. As a front-end engineer, developed and maintained back-office systems related to our subscription service. As the lead engineer of multiple projects Established development timelines. Clarified existing system designs and dependent services. Engaged in discussions with stakeholders to analyze requirements and assess feasibility. Created technical documentation to support the work of back-end engineers and designers . Assisted designers in conducting usability testing and refined feature designs. Created user manuals for stakeholders. Organized internal sharing sessions to

/Product Manager team. - Manage the Business Solution Go-to-market team. Go-To-Market Section Manager • FUJIFILM Business Innovation Taiwan 十月四月Form & build a new team for Product Marketing Go-To-Market strategy. - Group leader to lead and Manage the GTM team. - Support the Hardware, Software and Solution PM Team for GTM activities. - Organize the Event for the internal and external workshop or seminars. - Attend external events to represent the company to promote the Business Solution & Services to generate the opportunities and leads. Business Solution Section Manager • FUJIFILM Business

www.linkedin.com/in/benjamin-fan-a99b7a24/ Blog(TW): https://riceben.gitlab.io/zh-tw Blog(EN): https://riceben.gitlab.io/en Work Experience 2021 / 03 - Now Commercial license Sr. Engineer Commercial entitlements service's feature implementation and design. Credit and usage system re-architecture. Design/ implement/ sustain the entitlement system, supporting commercial relative products. Project coordinator and communicate with other teams Own the quality of existing modules, including unit testing, smoke testing, and performance. Operate and

fulfill Taiwan's business needs Executing sourcing strategies including internal and external referrals, networking, mapping, events Initiated, planned, managed, and promoted the “Software Engineer” both for Senior & Campus role Consistently exceed aggressive targets HR Lead Specialist • Lanner Electronics Inc. AprJul 2021 · 1 yr 4 mos Providing full-service HR support and advice based on business requirements. Responsible for 7 divisions, and collaborated with 17 leaders. Co-work with the C&B team to provide day-to-day HR services to employees. (Daily HR-related inquiries) Partner with function managers to develop HR-related plans, and provide