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Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司2022 ~ Sekarang
・
Customer Service Manager
Dalam satu bulan
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Providence University
・
Mass CommunicationCustomer Care Team Lead @Cicil.co.id2020 ~ 2023
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Administrator and Customer Service Specialist
Dalam dua bulan
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Politeknik Negeri Malang
・
Teknik Kimia
資深產品經理 Senior Product Manager
Lebih dari satu tahun
/ back-end engineer team. Data Analysis Familiar with using SQL for data analysis and Excel tools to do CRM analysis. Experience Watsons TW 2018 SepNow (still on position) eCommerce Project Manager Watsons Taiwan eStore system optimization (include Web and APP) Web site and APP UI / UX enhancement (Payment , Deliver , Promotion display system , Registration process enhancement. ) Customer engagement tools survey and cooperation with vendor to enhance Conversion rate ( Insite search and Recommendation) Develop other opportunities to increase traffics and Conversion rate : Line shopping cooperation / Line Pay . Traffics / Sales / TC / ATV /
Full-time / Tidak tertarik bekerja jarak jauh
6-10 tahun
政治大學 公共行政學系
・
Product Managemet / E-commerce Markeing
Sub Leader Finance and Tax @PT. Tjokro Nippon Engineering2021 ~ Sekarang
・
Accounting & Tax Staff, finance, Data Analis
Dalam satu bulan
precision in financial transactions. • Ensured audit compliance through meticulous maintenance and updates of accounting records. • Performed in-depth budget analyses and crafted expense reports to streamline financial planning. • Delivered timely month-end financial reports, bolstering the organization's fiscal integrity. • Reported to Accounting Manager, spearheading financial process and system enhancements. • Formulated cash flow projections and budgeting tactics to aid strategic business decisions. • Skilled in SIMODIS operations for effective real-time foreign exchange tracking. • Managed comprehensive tax responsibilities, including PPh 21, PPh 22, PPh Final, PPN, And SPT all Taxes, upholding regulatory adherence.
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tidak tertarik bekerja jarak jauh
4-6 tahun
Diponegoro University
・
ManagementPast
R&D process integration engineer @ UMC2014 ~ 2022
・
Semiconductor Engineer
Lebih dari satu tahun
Tidak bekerja
・
Tidak terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
10-15 tahun
National Yang Ming Chiao Tung University
・
Electrical Engineering & IC design
Operations Executive @NGC ENERGY LLC2019 ~ Sekarang
・
Operations Executive
Lebih dari satu tahun
in my career time. • Achieved and managed more than 20 Tons per day target production in the year span, while we were at 12 Tons per day in the early 2015 • Implemented operation and shop floor standards to reduce the Scrap and Rejection rate to an acceptable level Role: • Process study and enhancement. • 5S implementation, control plan design and execution. • Develop projects within allotted timelines and budget. • Process core tools : PPAP, APQP, SPC, FMEA, MSA, CONTROL PLAN - execution and team powering. • Preparing cost reports and cost-budget studies. • Resource planning and demand planning.
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
6-10 tahun
Indian Institute of Logistics
・
PG Diploma in Shipping and Logistics
Head of Product Operations @Seekrtech 時刻科技2023 ~ Sekarang
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專案經理/營運經理
Dalam satu bulan
feedback analysis. 工作經歷 Head of Product Operations • Seekrtech 時刻科技 二月Present | Taipei, Taiwan - Project Management: Lead product team operations, ensuring project timelines and budgets are met. - Cross-Team Coordination: Coordinate among Engineering, Design, and Marketing to align project goals. - Efficiency Enhancement: Develop innovative processes to boost productivity and solve development issues. - Software Release: Oversee the release and distribution of software in app markets. - Quality Assurance Leadership: Manage QA and Customer Service teams for optimal performance. Project Manager • Seekrtech 時刻科技 五月二月 2023
Sudah bekerja
・
Terbuka untuk peluang
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
National Chiao Tung University
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Department of Industrial Engineering and Management
Analytics Intern @Bloomberg L.P.2005 ~ 2005
・
Lebih dari satu tahun
Steward, FebNov 2013 Tapped for inaugural position to serve as guardian of AIG’s financial data. Resolved quality issues (uniqueness, integrity, accuracy, consistency, completeness). Communicated issues to key stakeholders and directed project lifecycles. Managed three direct reports. Implemented cost saving initiatives for cash optimization and ROI enhancement. Updated processes to ensure that insights were available for sales team to make decisions for $400B portfolio. Introduced first market value report, analyzing extensive portfolio to capture errors and provide accurate data for more informed decision-making. Handled all audit stations internally, providing direction to departments
Lebih dari 15 tahun
Bryant University
・
Certified Financial Planner
Senior Associate @DBS Bank2023 ~ Sekarang
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Project Manager
Dalam dua bulan
Bonds Taipei, Taiwan 工作經歷 Senior Associate • DBS Bank 八月Present Role in guiding the digital journey for investment products, including Mutual Funds, Bonds, and Insurance. This position enabled me to collaborate closely with product managers, significantly contributing to the efficient execution of new projects and enhancements. Throughout this process, we employed the scrum methodology, which not only fostered teamwork but also enhanced my skills and knowledge in agile practices. Assstant Program Manager • Citi 四月八月 2023 •As a digital journey owner for Citi TW's online banking, I've focused on
Sudah bekerja
・
Siap untuk wawancara
Full-time / Tertarik bekerja jarak jauh
4-6 tahun
Shu-Te University
Vice Director of Business Planning & Operation @PT Buana Finance, Tbk2016 ~ Sekarang
・
Director
Dalam tiga bulan
policies and making sure the policies are applicable to the company. Also responsible for policies and socialization process, updating or creating business policies according to internal and external conditions, making sure that all the business policies must be and also inline with all infrastructure As Improvement Project Manager Do enhancement to make business processes easier, more effective, and more efficient. Such as shifting the credit acquisition process from decentralization to centralization. Upgrading the whole core system [Confins R2]. Responsible for user requirement process, design confirmation, data migration, user acceptance test, training for trainer session, training for
Sudah bekerja
Full-time / Tertarik bekerja jarak jauh
Lebih dari 15 tahun
Universitas Katolik Atmajaya Jakarta
・
Bachelor, Marketing ManagementPaket Perekrutan Paling Mudah dan Efektif, Pilihan Ratusan Perusahaan
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Technical Skills
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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Dalam dua bulan
Product | Ex-Crypto.com | DEFI | Blockchain | Gaming
rybit
・
2023 ~ Sekarang
Latar Belakang Profesional
Status sekarang
Sudah bekerja
Tahap pencarian kerja
Terbuka untuk peluang
Profesi
Project / Product Management
Bidang Pekerjaan
Blockchain
Pengalaman Kerja
4-6 tahun
Management
Saya berpengalaman mengelola 1-5 orang
Keterampilan
Bahasa
Chinese
・
Bahasa ibu atau Bilingual
English
・
Fasih
Preferensi Pencarian Pekerjaan
Jabatan
Product manager
Tipe Pekerjaan
Full-time
Lokasi
Taipei, 台灣
Bekerja jarak jauh
Tertarik bekerja jarak jauh
Freelance
Tidak
Pendidikan
Institusi Pendidikan
National Chengchi University
Jurusan
Technology management
方雋偉(Ricky)
Enthusiastic about blockchain,crypto,ethereum, defi.
Certificated PROFESSIONAL SCRUM MASTER I.
I was a front end developer, now working as a blockchain product manager.
Taiwan, Taipei
Working Experience
Rybit － Senior Product Manager, Aug 2023 ~ Now
- Defined product roadmap and growth strategy for Rybit.
- Improved onboarding experience on mobile, resulting in doubling register and KYC user within 3 month, 4x in eight months. .
- Implement data tracking and notification system, using edm / push notification to revise user life-cycle, combine with the data to revamping Rybit earn user flow, resulting in boosting AUM from 0 to 1.4m in 2 month.
- Launched eth/btc trading and staking feature from 0 to 1 by working with a cross-functional team of designers, engineers.
- Work with dev, compliance and risk control team to build internal AML system and rules system to check fait and crypto deposit / withdraw. And lead the team to passing the financial government yearly review.
ZK-rollup Orderbook Dex － Product Manager, Apr 2023 ~ Jul 2023
- Developing an Ethereum L2 Decentralised (DEX) Orderbook Exchange
- Leveraging on Zero-Knowledge Proof (zk-SNARK) technology
- Offering seamless CEX-like spot trading UX
Crypto.com －Product Manager, Dec 2021 ~ Jan 2023
- Working closely with scrum team to build Cronos Play Gaming developer Suite from zero to one, which support Unity, C++ and Unreal engine to interact with ERC-20 / ERC-721 and ERC-1155 related standard. Drive more than 25,000 download on Unreal engine marketplace and 10 gaming studio partner to build on Cronos.
- Build Cronos NFT Marketplace Launchpad from zero to one, which helping creators / gaming studio launch ERC-721 collection on Cronos included white-gloves service, upload to IPFS, whitelist service, minting contract.
- Co-operate with defi-wallet team for wallet account-abstraction, cloud backup and further leverage by gaming ecosystem.
- Build Crypto.com Discord bot NFT Verification from zero to one, first and only discord bot for Crypto.org chain. Support more than 15 discord server and drive traffic to Crypto.com NFT marketplace and incentive to end user & Creators.
- Build Cronos first NFT Faucet, provide UI interface to letting creators to minting their own testnet NFT.
Cathay Financial Holdings － Blockchain Product Manager, Jun 2021 ~ Dec 2021
- Working closely with scrum team which include blockchain engineer, frontend and backend engineer and building blockchain product with hyperledger fabric.
- Be the led product manager at this early stage. Helping financial company like banks and insurance company to successfully organize financial alliance project and approved by goverement.
E.Sun Bank － Digital Banking Product Manager, Jul 2018 ~ May 2021
- Mobile Banking APP
- Set up product development processes and lead Wealth Management Cross-Functional team to build robo-advisor including User Story, SI, KYC/AML, and working closely with different division.
- Conducted competitive analysis and initiated enhancements, included user interviews and data driven A/B testing, boosting Mobile App members by 70%.
- Open Banking
- Helping internal API digital transformation strategy. Manage the roadmap and define feature ideas and maintain existing features to drive business goals, exploring open APIs opportunities with different banking division.
- PM of E.Sun Developer Portal, Working with IBM APIC to conducted market research, and set up company B2D(BUSINESS TO DEVELOPER) and B2B strategy.
- Achieve two open banking patent as a inventor which about Oauth2 effectiveness improvement.
NCCU － Blockchain Research Assistant, Jan 2017 ~ Jun 2018
- Build a System of R&D Notebook Based on Ethereum blockchain
- Build with react.js / node.js / ethereum POA. explore the potential solution to the pain points of Research and Development (R&D) records.
Kyper － Front-end Developer Internship Jul 2017 ~ Jun 2018
Giftpack － Front-end Developer Internship Feb 2017 ~ 2017 Jul
Skills
Product/Project
- Product management, Project management
- Agile, Scrum
- User research
- Wireframe
Programming
- CSS,sass(2017 - present)
- Javascript(2016 - present)
- React.js,Vue.js(2017/2 - present)
- Solidity(2017/1- Present)
Data Analysis
- SEO
- SQL
- Google Analytics
- Firebase
Language
- Cantonese(Native)
- Mandrain(Native)
- English(Fluent)
Education
2016.09 - 2018.06 National Chengchi university Technology, Innovation and Intellectual property management
2012.09 - 2016.06 National Chengchi university Risk Management and Insurance
方雋偉(Ricky)
Enthusiastic about blockchain,crypto,ethereum, defi.
Certificated PROFESSIONAL SCRUM MASTER I.
I was a front end developer, now working as a blockchain product manager.
Taiwan, Taipei
Working Experience
Rybit － Senior Product Manager, Aug 2023 ~ Now
- Defined product roadmap and growth strategy for Rybit.
- Improved onboarding experience on mobile, resulting in doubling register and KYC user within 3 month, 4x in eight months. .
- Implement data tracking and notification system, using edm / push notification to revise user life-cycle, combine with the data to revamping Rybit earn user flow, resulting in boosting AUM from 0 to 1.4m in 2 month.
- Launched eth/btc trading and staking feature from 0 to 1 by working with a cross-functional team of designers, engineers.
- Work with dev, compliance and risk control team to build internal AML system and rules system to check fait and crypto deposit / withdraw. And lead the team to passing the financial government yearly review.
ZK-rollup Orderbook Dex － Product Manager, Apr 2023 ~ Jul 2023
- Developing an Ethereum L2 Decentralised (DEX) Orderbook Exchange
- Leveraging on Zero-Knowledge Proof (zk-SNARK) technology
- Offering seamless CEX-like spot trading UX
Crypto.com －Product Manager, Dec 2021 ~ Jan 2023
- Working closely with scrum team to build Cronos Play Gaming developer Suite from zero to one, which support Unity, C++ and Unreal engine to interact with ERC-20 / ERC-721 and ERC-1155 related standard. Drive more than 25,000 download on Unreal engine marketplace and 10 gaming studio partner to build on Cronos.
- Build Cronos NFT Marketplace Launchpad from zero to one, which helping creators / gaming studio launch ERC-721 collection on Cronos included white-gloves service, upload to IPFS, whitelist service, minting contract.
- Co-operate with defi-wallet team for wallet account-abstraction, cloud backup and further leverage by gaming ecosystem.
- Build Crypto.com Discord bot NFT Verification from zero to one, first and only discord bot for Crypto.org chain. Support more than 15 discord server and drive traffic to Crypto.com NFT marketplace and incentive to end user & Creators.
- Build Cronos first NFT Faucet, provide UI interface to letting creators to minting their own testnet NFT.
Cathay Financial Holdings － Blockchain Product Manager, Jun 2021 ~ Dec 2021
- Working closely with scrum team which include blockchain engineer, frontend and backend engineer and building blockchain product with hyperledger fabric.
- Be the led product manager at this early stage. Helping financial company like banks and insurance company to successfully organize financial alliance project and approved by goverement.
E.Sun Bank － Digital Banking Product Manager, Jul 2018 ~ May 2021
- Mobile Banking APP
- Set up product development processes and lead Wealth Management Cross-Functional team to build robo-advisor including User Story, SI, KYC/AML, and working closely with different division.
- Conducted competitive analysis and initiated enhancements, included user interviews and data driven A/B testing, boosting Mobile App members by 70%.
- Open Banking
- Helping internal API digital transformation strategy. Manage the roadmap and define feature ideas and maintain existing features to drive business goals, exploring open APIs opportunities with different banking division.
- PM of E.Sun Developer Portal, Working with IBM APIC to conducted market research, and set up company B2D(BUSINESS TO DEVELOPER) and B2B strategy.
- Achieve two open banking patent as a inventor which about Oauth2 effectiveness improvement.
NCCU － Blockchain Research Assistant, Jan 2017 ~ Jun 2018
- Build a System of R&D Notebook Based on Ethereum blockchain
- Build with react.js / node.js / ethereum POA. explore the potential solution to the pain points of Research and Development (R&D) records.
Kyper － Front-end Developer Internship Jul 2017 ~ Jun 2018
Giftpack － Front-end Developer Internship Feb 2017 ~ 2017 Jul
Skills
Product/Project
- Product management, Project management
- Agile, Scrum
- User research
- Wireframe
Programming
- CSS,sass(2017 - present)
- Javascript(2016 - present)
- React.js,Vue.js(2017/2 - present)
- Solidity(2017/1- Present)
Data Analysis
- SEO
- SQL
- Google Analytics
- Firebase
Language
- Cantonese(Native)
- Mandrain(Native)
- English(Fluent)
Education
2016.09 - 2018.06 National Chengchi university Technology, Innovation and Intellectual property management
2012.09 - 2016.06 National Chengchi university Risk Management and Insurance