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Avatar of Lauren Liu.
Avatar of Lauren Liu.
Assistant Customer Service Manager @Lalamove小蜂鳥國際物流有限公司
2022 ~ Present
Customer Service Manager
Within one month
Guide and support team, fostering a positive work environment. # Train and coach team for improved performance. # Monitor customer service metrics, implementing performance strategies. # Handle escalated inquiries and resolve complex issues. # Collaborate across departments for seamless customer experiences. # Address team questions, concerns, and escalations. # Lead team meetings to communicate updates and goals. # Identify and coordinate training needs. # Implement process improvements for workflow optimization. EducationProvidence University Mass Communication Skills KPI Management Project Management Training & Development Cross Functional Communications Data Analysis Language EnglishProficiency Chinese — Native
KPI Management
Project Management
Training & Development
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Providence University
Mass Communication
Avatar of Wendillo Jr Cadizal.
Offline
Avatar of Wendillo Jr Cadizal.
Offline
Immigration Case Manager @Conexus MedStaff
2022 ~ Present
immigration consultants
Within one month
main point of contact for healthcare professionals (candidates) globally. • Maintain regular proactive communication with all healthcare professionals as they progress through the immigration process. • Develop and maintain accurate and complete case records for all healthcare professionals, maintaining all forms' confidentiality. • Oversee the prompt collection of all required documents to ensure that insurrections are filed within the specified timeframe. • Oversee the preparation of Medical Technologist and Nurses for their Consulate Interviews. • Monitoring of the English Proficiency Requirement and Credentials Assessment of the Healthcare Professionals • Oversee the preparation of the VisaScreen Application. • Contin...
Word
PowerPoint
Microsoft Office
Employed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Ming Chuan University
Avatar of Daniel Rocha.
Avatar of Daniel Rocha.
Quality Assurance Quality Control @SIES. Centro Especial de Empleo.
2015 ~ Present
Junior Engineer
Within six months
works Preparing snag lists and final acceptance of all works. Civil Construction Painter • Pintortével (Cartaxo, PORTUGAL) agostodiciembre 2006 Scaffolding for the execution of exterior paints in medium and large buildings. Sanding and Painting of walls, ceilings, metal and wood structures, both in family houses and industrial facilities. Education Universidad de Sevilla Water EngineeringVIVA College - English Language School, Brisbane - Australia English Proficiency IVConclusão - Estudos e Formação, Lda Labour Risk Prevention 2013 University of Évora Water Resources EngineeringCharles University Hydrogeology Internship 2004 Software Microsoft Office AutoCAD Amadeus Salesforce Languages Portuguese — Nativo o bilingüe Spanish — Nativo o bilingüe English — Profesional
Microsoft Office
Employed
Full-time / Interested in working remotely
10-15 years
Universidad de Sevilla
Water Enginnering
Avatar of 李舒迷.
Avatar of 李舒迷.
Sr. IT Field Engineer @Asurion Taiwan 亞勝通訊有限公司台灣分公司
2022 ~ Present
Infra Engineer
Within two months
Schumi Li \ 李佳信 Introduction: personal work experience, position, industry Worked as MIS in the localization/translation industry for 10 years, with localization operation environment construction, translation file processing, personal computer software and hardware troubleshooting and maintenance, PC system data transfer, office network environment planning and construction, Software and hardware planning and implementation related to home work, firewall planning, NAS backup and disaster recovery planning and implementation. Can plan, take stock of software and hardware requirements, evaluate and execute related inquiry and construction, such as: ADOBE Creative Cloud, Microsoft 365 series, etc. Brand or assemble computers
Microsoft Office
Windows
HTML
Employed
Not open to opportunities
Full-time / Interested in working remotely
10-15 years
景文技術學院
Managent Information System
Avatar of the user.
Within six months
word
powerpoint
Excel
10-15 years
Michigan State University
Special Education
Avatar of Arif susanto.
Avatar of Arif susanto.
Pengajar dan penerjemah @The International Class Lumajang
2013 ~ 2019
Paruh waktu
Within one year
Translator bahasa Inggris dan Perancis PendidikanUniversitas Brawijaya Ilmu Administrasi Bisnis Sertifikasi dan Lisensi Kursus bahasa Jepang WTC Dibuat Juli 2005 · Tidak Ada Tanggal Kadaluwarsa English proficiency Brawijaya University Dibuat Desember 2004 · Tidak Ada Tanggal Kadaluwarsa German language course Brawijaya University Dibuat Maret 2001 · Tidak Ada Tanggal Kadaluwarsa French Language course Brawijaya University Dibuat Desember 2000 · Tidak Ada Tanggal Kadaluwarsa English elementary II Denny's Bunch Dibuat Oktober 1994 · Tidak Ada Tanggal Kadaluwarsa English elementary I Denny's Bunch Dibuat Juli 1994 · Tidak Ada Tanggal Kadaluwarsa Skil User Experience User testing Web usability Product Competitor analysis Business research Language Chinese English
word
Excel
PowerPoint
Employed
Part-time / Remote Only
More than 15 years
Universitas Brawijaya
Ilmu Administrasi Bisnis
Avatar of Alicia Liao.
Avatar of Alicia Liao.
資深人資專員 @馬來西亞商金務大工程股份有限公司台灣分公司
2023 ~ Present
Specialist
Within one year
hoc requests by HR manager. Payroll Specialist 永輝啟佳聯合會計師事務所 Evershine CPAs Firm • 六月十一月 2022 I mainly executed payroll calculation for Taiwan branches of global companies in my position, and that is highly essential to use English to communicate with contact persons who come from all over the world. The experience brought me into contact with the professional and helped me improve my English proficiency when interacting and communicating with those contact person. The experience also taught me how to work with people efficiently
Time Management
Team Work
Communication Skills
Employed
Full-time / Interested in working remotely
6-10 years
TamKang University
Bachelor in Language of Spanish
Avatar of the user.
Avatar of the user.
English Teacher @Joy English
2017 ~ Present
Educational or Engineering Managment
Within one year
USER INTERFACE DESIGN
Assembly Programming
Trouble Shooting
Employed
Full-time / Interested in working remotely
10-15 years
National Changhua University of Education
Chinese Language
Avatar of the user.
Avatar of the user.
PM @Qisda 佳世達科技
2022 ~ Present
Engineer
Within six months
word
專案管理
問題解決能力
Full-time / Interested in working remotely
6-10 years
University of Hull
Master Degree in MSc International Business
Avatar of yueh3330.
遠端客戶服務
More than one year
sent out. Sales AssistantShinkong Mitsukoshi Department Store Follow the direct of department store. Achieve daily sales targets . Helping customer to find out what they need. Clean the workstation before begin and finish. WaitressLittle bear cafe shop Taking orders. Customer service. Clean the cafe shop during the day and on lock up. EducationLanguage Links Certificate 3 in English Proficiency-ESLChinese Culture University Bachelor degree in Business Administration References Bing Kung Manager Sushi Sushi Phone no:Nicole Neil Supervisor Granny’s Pies & Cakes Phone no:Simone Nelva Stellio Managing director Whisk Creamery Phone no:
Word
PowerPoint
Photoshop
Part-time / Interested in working remotely
4-6 years

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Within one month
Immigration Case Manager | Filipino Outstanding Scholar for 2023 Taiwan Ministry of Education Scholarship
Logo of Conexus MedStaff.
Conexus MedStaff
2022 ~ Present
Philippines
Professional Background
Current status
Employed
Job Search Progress
Open to opportunities
Professions
Other
Fields of Employment
Recruitment, Legal Department, Mobility
Work experience
6-10 years
Management
Skills
Word
PowerPoint
Microsoft Office
Communication
Google Drive
excel
Languages
Chinese
Beginner
English
Professional
Tagalog
Native or Bilingual
Job search preferences
Positions
immigration consultants
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Ming Chuan University
Major
Print

Wendillo Jr Cadizal

Philippines
+639171422651
[email protected]
https://www.linkedin.com/in/dello-c-265540226/

I am currently working with a US-based company as an Immigration Case Manager (ICM), and I joined the organization in November of last year. As an ICM, I'm helping Global Healthcare Professionals such as Nurses and Medical Scientists to pursue their careers in the United States of America by assisting them in different Immigration processes, and throughout their journey with the company.

Likewise, I previously worked as a Global Immigration Staff Level 3-4 with one of the big four (4) accounting firms in the world — the Ernst and Young GDS; and as a Visa Officer Level II in a Corporate Industry for almost 4 years, where I started my career in the Immigration industry. I've been in this field for nearly 6 years and have handled different visas in Australia, Canada, Japan, Korea, Thailand, Spain, Ireland, Italy, India, Hungary, and other Schengen Countries.

Since then, I have aspired to be a Diplomat, Immigration Officer, and Foreign Service officer. I am interested in globalisation, migration, and political topics. l initially planned to take AB in Diplomacy and International Affairs Program. However, I could not pursue my dream course due to family financial issues. Regardless of the misalignment of the course I took in college, I still managed to land in the field where my passion meets my profession.

I firmly believe you can get the job you love with commitment, faith, and hard work.

(:

Work Experience


Immigration Case Manager  •  Conexus MedStaff

November 2022 - Present  |  Taipei, Taiwan

  • • Assisting the Paralegal, Immigration Director, and Attorneys in drafting the Petitions,
    Support Letter, Cover Letter, and Offer of Employment Letter.
    • Serve as the main point of contact for healthcare professionals (candidates) globally.
    • Maintain regular proactive communication with all healthcare professionals as they
    progress through the immigration process.
    • Develop and maintain accurate and complete case records for all healthcare
    professionals, maintaining all forms' confidentiality.
    • Oversee the prompt collection of all required documents to ensure that insurrections
    are filed within the specified timeframe.
    • Oversee the preparation of Medical Technologist and Nurses for their Consulate
    Interviews.
    • Monitoring of the English Proficiency Requirement and Credentials Assessment of the Healthcare Professionals
    • Oversee the preparation of the VisaScreen Application.
    • Continuing Professional Development, ensuring understanding and knowledge of
    immigration.
    • Maintain regular internal communication and updates to the Healthcare Professionals.
    • Assigned to provide accurate reports and data to the Director

Global Immigration Professional 3—4  •  EY

July 2022 - October 2022  |  Taipei, Taiwan

  • • Works with Seniors and Managers to perform Case Initiation such as Relocation, Mobility, Transfer, and Local Foreign Employment.
    • Prepares document services such as Apostille, Authentications, Legalization, and Translation
    • In charge of the Department’s Mailbox and preparing the work allocation for each team member

Training and Compliance Specialist  •  Carnival Cruise Line

January 2022 - July 2022  |  Taipei, Taiwan

  • As a Training and Compliance Coordinator, I oversee preparing the following documentation.
    • C1/D or Transit/Crew Member Visa
    • Assignment Readiness (Confirmation status)
    • Process Onboarding Readiness (Documentation, such as passport details, health declarations, etc.)
    • Travel Logistics (flight tickets, lodging, and transport details)
    • Coordinate readiness checklist evaluations and work with the scheduling team, travel team, and crew.
    • Directly ensure a complete, seamless, and positive experience for our crew.
    • CPS data entry manually and in working with IT support for requests requiring manual backend processes or updates such as bulk entry adjustments.
    • Run reports and proactively analyze data to ensure the crew is ready.

Documentation & Visa Officer - Level II  •  U-Travel Services Inc

October 2017 - September 2021  |  Taipei, Taiwan

  • Experience with Migration Manager

    • Conduct Visa Consultation and Orientation for Business, Tourist, Training, J1 (US Visa), Subclass 400, 407, 408, 485 (Australian Visa)
    • Lead, guide, and supervise the documentation team in formulating, assessing, implementing, and measurement of output in order to meet the identified targets.
    • Develop the documentation team in areas identified to help them improve, meet or exceed targets.
    • Identify process improvement for the business to hit maximum growth potential.
    • Providing visa applicants with all pertinent documentation.
    • Assisting visa applicants with completing requirements and ensuring that this is submitted on time.
    • Responsible for the filing of different kinds of visas at the Embassy, Bureau of Immigration (BI), and Department of Labor and Employment (DOLE)
    • Do client/corporate visits for orientation, updates, and concerns.
    • Schedule visa/passport appearance and application submission.
    • Monitors the status of applied visas.
    • Verifying the authentication of requirements and supporting documents
    • Preparing monthly reports.
    • Maintaining tracker/database.
    • Process requests for payment and liquidation.

    Achievement
    • Promotion from Rank and File to Senior Officer Position.

Education


Ming Chuan University

Field of study  •  Apr 2018 - Jan 2020

** Awarded as one of the 2023 Outstanding Filipino Scholars.
** Recipient, Huayu Enrichment Scholarship for Taiwan.

Polytechnic University of the Philippines

Field of study  •  Apr 2018 - Jan 2020

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Skills


  • Word
  • PowerPoint
  • Microsoft Office
  • Communication
  • Google Drive
  • excel

Languages


  • Chinese — Beginner
  • English — Professional
  • Tagalog — Native or Bilingual
Resume
Profile

Wendillo Jr Cadizal

Philippines
+639171422651
[email protected]
https://www.linkedin.com/in/dello-c-265540226/

I am currently working with a US-based company as an Immigration Case Manager (ICM), and I joined the organization in November of last year. As an ICM, I'm helping Global Healthcare Professionals such as Nurses and Medical Scientists to pursue their careers in the United States of America by assisting them in different Immigration processes, and throughout their journey with the company.

Likewise, I previously worked as a Global Immigration Staff Level 3-4 with one of the big four (4) accounting firms in the world — the Ernst and Young GDS; and as a Visa Officer Level II in a Corporate Industry for almost 4 years, where I started my career in the Immigration industry. I've been in this field for nearly 6 years and have handled different visas in Australia, Canada, Japan, Korea, Thailand, Spain, Ireland, Italy, India, Hungary, and other Schengen Countries.

Since then, I have aspired to be a Diplomat, Immigration Officer, and Foreign Service officer. I am interested in globalisation, migration, and political topics. l initially planned to take AB in Diplomacy and International Affairs Program. However, I could not pursue my dream course due to family financial issues. Regardless of the misalignment of the course I took in college, I still managed to land in the field where my passion meets my profession.

I firmly believe you can get the job you love with commitment, faith, and hard work.

(:

Work Experience


Immigration Case Manager  •  Conexus MedStaff

November 2022 - Present  |  Taipei, Taiwan

  • • Assisting the Paralegal, Immigration Director, and Attorneys in drafting the Petitions,
    Support Letter, Cover Letter, and Offer of Employment Letter.
    • Serve as the main point of contact for healthcare professionals (candidates) globally.
    • Maintain regular proactive communication with all healthcare professionals as they
    progress through the immigration process.
    • Develop and maintain accurate and complete case records for all healthcare
    professionals, maintaining all forms' confidentiality.
    • Oversee the prompt collection of all required documents to ensure that insurrections
    are filed within the specified timeframe.
    • Oversee the preparation of Medical Technologist and Nurses for their Consulate
    Interviews.
    • Monitoring of the English Proficiency Requirement and Credentials Assessment of the Healthcare Professionals
    • Oversee the preparation of the VisaScreen Application.
    • Continuing Professional Development, ensuring understanding and knowledge of
    immigration.
    • Maintain regular internal communication and updates to the Healthcare Professionals.
    • Assigned to provide accurate reports and data to the Director

Global Immigration Professional 3—4  •  EY

July 2022 - October 2022  |  Taipei, Taiwan

  • • Works with Seniors and Managers to perform Case Initiation such as Relocation, Mobility, Transfer, and Local Foreign Employment.
    • Prepares document services such as Apostille, Authentications, Legalization, and Translation
    • In charge of the Department’s Mailbox and preparing the work allocation for each team member

Training and Compliance Specialist  •  Carnival Cruise Line

January 2022 - July 2022  |  Taipei, Taiwan

  • As a Training and Compliance Coordinator, I oversee preparing the following documentation.
    • C1/D or Transit/Crew Member Visa
    • Assignment Readiness (Confirmation status)
    • Process Onboarding Readiness (Documentation, such as passport details, health declarations, etc.)
    • Travel Logistics (flight tickets, lodging, and transport details)
    • Coordinate readiness checklist evaluations and work with the scheduling team, travel team, and crew.
    • Directly ensure a complete, seamless, and positive experience for our crew.
    • CPS data entry manually and in working with IT support for requests requiring manual backend processes or updates such as bulk entry adjustments.
    • Run reports and proactively analyze data to ensure the crew is ready.

Documentation & Visa Officer - Level II  •  U-Travel Services Inc

October 2017 - September 2021  |  Taipei, Taiwan

  • Experience with Migration Manager

    • Conduct Visa Consultation and Orientation for Business, Tourist, Training, J1 (US Visa), Subclass 400, 407, 408, 485 (Australian Visa)
    • Lead, guide, and supervise the documentation team in formulating, assessing, implementing, and measurement of output in order to meet the identified targets.
    • Develop the documentation team in areas identified to help them improve, meet or exceed targets.
    • Identify process improvement for the business to hit maximum growth potential.
    • Providing visa applicants with all pertinent documentation.
    • Assisting visa applicants with completing requirements and ensuring that this is submitted on time.
    • Responsible for the filing of different kinds of visas at the Embassy, Bureau of Immigration (BI), and Department of Labor and Employment (DOLE)
    • Do client/corporate visits for orientation, updates, and concerns.
    • Schedule visa/passport appearance and application submission.
    • Monitors the status of applied visas.
    • Verifying the authentication of requirements and supporting documents
    • Preparing monthly reports.
    • Maintaining tracker/database.
    • Process requests for payment and liquidation.

    Achievement
    • Promotion from Rank and File to Senior Officer Position.

Education


Ming Chuan University

Field of study  •  Apr 2018 - Jan 2020

** Awarded as one of the 2023 Outstanding Filipino Scholars.
** Recipient, Huayu Enrichment Scholarship for Taiwan.

Polytechnic University of the Philippines

Field of study  •  Apr 2018 - Jan 2020

Lorem ipsum dolor sit amet, consectetuer adipiscing elit, sed diam nonummy nibh euismod tincidunt ut laoreet dolore magna aliquam erat volutpat.

Skills


  • Word
  • PowerPoint
  • Microsoft Office
  • Communication
  • Google Drive
  • excel

Languages


  • Chinese — Beginner
  • English — Professional
  • Tagalog — Native or Bilingual