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De 4 a 6 años
6-10 años
10-15 años
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Past
Customer Service @HIGOGAME PTE LTD
2023 ~ 2023
English related jobs , Administration/ Coordinator, Secretary, Receptionist , International sales 行政專員,總機接待人員,秘書,國外業務
En el plazo de dos meses
PowerPoint
Excel
Word
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Universitas Prima Indonesia
HUMAN RESOURCES MANAGEMENT
Avatar of the user.
Avatar of the user.
Past
Customer Service Representative @GraPARI Telkomsel
2021 ~ 2023
Administration Staff and Customer Service
En seis meses
Word
Excel
Microsoft Office
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Universitas Putra Indonesia (UNPI)
Manajemen
Avatar of Tameka Harris.
Avatar of Tameka Harris.
Past
Sr. Customer Service Representative @United Health Group
2023 ~ 2024
Email and Customer Support Specialist
En un mes
Tameka Harris Experieced Email and Customer Support Specialist Delivering Exceptional Service I would introduce myself as a seasoned Email and Customer Support Specialist with over 10 years of extensive experience in various industries. throughout my career, I have made significant contributions to the success of the organizations I have worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy
Word
Excel
Java
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
10-15 años
University of Phoenix
Business Administration and Management
Avatar of John Michael C. Sorbito RN.
Avatar of John Michael C. Sorbito RN.
Past
Assistant Accounting Finance Manager @Vacation Homes 365
2019 ~ Presente
Administration Staff and Customer Service
En un mes
John Michael Sorbito RN Versatile and experienced professional with a proven track record of success in customer service, sales, and education. Expertise in building rapport, resolving issues, and achieving sales targets. Passionate about helping others and delivering exceptional results. Bacolod, Negros Occidental, Philippines Work Experience Assistant Accounts and Finance Manager • Vacation Homes 365 JanuaryFebruary 2024 •Manage 60 properties listed through Airbnb, booking.com and VRBO as well. • Manage property listings and pricing include rate adjustment and resolution managements. •Developed and maintained a system for tracking accounts receivable and accounts payable •Handles all Invoicing responsibilities
Microsoft Office
Google Drive
PowerPoint
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
Carlos Hilado Memorial State University
Education
Avatar of Md Danish Nasir Shaikh.
Avatar of Md Danish Nasir Shaikh.
Quality Team Leader @CreditEnable
2023 ~ Presente
Assistant Manager Training and Quality
En el plazo de dos meses
BQM and planning refresher on improvement areas Conducting and participating call calibration across the centres Engage in customer listening to identify customer pain points and expectations Serve as an intermediary for escalations from agents and customers Develop process controls, standard operating procedures (SOPs), and supporting documentation for training, onboarding, and customer support Identify process improvement opportunities to update SOPs Implement and ensure compliance with the company's policies Report support team's performance to supervisors and maintain monthly performance logs Participate in team meetings to discuss customer service trends, agent review feedback, and implementation of quality management strategies Identified and
Word
Excel
PowerPoint
Empleado
Listo para la entrevista
A tiempo completo / No está interesado en trabajar a distancia
6-10 años
MUMBAI UNIVERSITY
Commerce
Avatar of Sage Hollingsworth.
Avatar of Sage Hollingsworth.
Past
Information Desk Receptionist @West Jefferson Medical Center
2014 ~ 2017
Customer Service Representative
En un mes
Sage Hollingsworth Dedicated professional with almost a decade of experience in providing superior customer service and support within the healthcare industry. Well-versed in scheduling, interaction documentation, and database management functions for streamlined communication. Excels at identifying client needs and concerns to improve overall service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Articulate, energetic and results-oriented with exemplary passion for providing a meaningful impact whenever possibleNew Orleans, Louisiana, USA Sage Hollingsworth | LinkedIn Work History: Escalation Team Specialist Accredo Specialty Pharmacy MarchMarch 2024 • Efficiently processed escalated concerns for
Emotional Intelligence
Case Management
HIPPA
Desempleado
Listo para la entrevista
A tiempo completo / Sólo a distancia
6-10 años
Jospeh S. Clark Preparatory
*
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Avatar of the user.
sales @PT Mitsubishi Motors Kramayudha Indonesia
2021 ~ Presente
Administrator, Virtual Assistant, Customer Service
En un mes
Word
Canva
Java
Empleado
Listo para la entrevista
A tiempo parcial / Interesado en trabajar a distancia
10-15 años
Institut Teknologi Sepuluh Nopember
sistem informasi
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
Avatar of Kayeta Atmajaya Rosalinda Wonga Waldani.
Past
Tim Antar @Byebeli
2023 ~ Presente
Public Relation, Marketing, Admin, Kasir, Customer Service
En un mes
has given me the ability to learn and improve in the world of work, such as mass communication, teamwork, time management, leadership, problem solving, decision making, contributing to long term plans. Work Experience Delivery Team • Byebeli MeiPresent | Jakarta | Part Time Picking up and delivering the unit rented by the customer Contacting the customer regarding the rented unit. Beautician • Unicare Aesthetic Clinic JuniPresent | Jakarta | Full Time Recommend beauty products to consumers and analyse their needs Educate consumers about the risks associated with medical procedures and how to manage them Provide the best service to consumers Communicate with patients about
Excel
Canva
Microsoft Office
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
De 4 a 6 años
Universitas Mercu Buana
Broadcasting
Avatar of Seisyuku Mi.
Avatar of Seisyuku Mi.
專案經理 @公司保密
2022 ~ Presente
行銷企劃主管、創意總監、策展人、專案經理
En un mes
Seisyuku Mi 行銷經理人與業務轉型教練 New Taipei City, Taiwan 您好,我是一位行銷及商業開發領域主管/顧問,擁有豐富的職涯經驗。 曾主導線上遊戲、快銷FMCG和3C家電領域的行銷策略,並以講者和作家身份在電視和雜誌討論時下趨勢。 職涯歷程涵蓋B2B2C和B2C品牌
Customer Service
IT Service Management
Communication Skills
Empleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
Más de 15 años
淡江大學 Tamkang University
資訊管理
Avatar of 黃婉綺.
Avatar of 黃婉綺.
Past
Overseas Sales @Lines & Tendency Corporation (Food material trading company)
2020 ~ 2023
Product Manager/Project Manager/Pre-Sales/Sales/Procurement
En un mes
Projects owner of two well-known brands from FMCG field and tobacco industry in third party auditing. Merchandising project execution in Personal Care Stores channel, monitoring 13+ clients on weekly basis. Data collection from the market field and analysis the sales performance on monthly basis reporting the customer. Established customer loyalty program to build greater customer service experience. 6. Client complaint. 7. Field marketers project training. Achievements: Monitoring 16 projects at once in 3 difference selling channels on weekly basis. (PCS, GT, Hyper) Leading team of 9 auditors island-wide
Communication
Sales & Customer Service
Business Development
Desempleado
Listo para la entrevista
A tiempo completo / Interesado en trabajar a distancia
6-10 años
National Taiwan University of Science and Technology
MBA

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
Más de un año
Taipei, Taiwan
Professional Background
Situación actual
Progreso en la búsqueda de empleo
Professions
Semiconductor Engineering
Fields of Employment
Semiconductores
Experiencia laboral
Menos de 1 año
Management
Ninguno
Habilidades
C++
C
Python
SIMetrix/SIMPLIS
PostgreSQL
Tensorflow/Keras
PyTorch
Idiomas
English
Fluido
Job search preferences
Posición
Tipo de trabajo
A tiempo completo
Ubicación
A distancia
Interesado en trabajar a distancia
Freelance
No.
Educación
Escuela
Fu Jen Catholic University
Mayor
Physics
Imprimir

Shiau, Yi Luen

  Taipei City, Taiwan

“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future.”

    

Skills


  • C
  • C++
  • Python
  • SIMetrix/SIMPLIS
  • Tensorflow/Keras
  • PyTorch
  • Excel/PowerPoint
  • Matlab

     


  • MySQL/PostgreSQL
  • R/SQL
  • Git/Git-hub 
  • Amazon Web Services
  • Flask/Django
  • Heroku
  • English — Advanced (TOEIC 785)

Education


Semiconductor Industry Bootcamp

National Yang Ming Chiao Tung University

Learning

1. Expertise in solid-state electronics or circuit systems 

2. Design, simulate and analyze data of solid-state electronic or circuit systems

3. Use SIMetrix/SIMPLIS and Python to analyze and simulate electronics, circuits, electromagnetism

4. Theory of semiconductor manufacturing technology, semiconductor physics and devices

Nov 2021 - Feb 2022

Data Structures and Algorithms

A course taught by Professor Hsuan-Tien Lin, Department of Computer Science and Information Engineering, National Taiwan University. 

Use C++ as the language to learn Array, Linked List, Stack, Queue, Container, Tree, Heap, and discuss how the programming process uses two resources, compute and memory, appropriately and efficiently.

Nov 2021 - Current






Machine Learning 2021

A course taught by Professor Hung-Yi LEE, Department of Electrical Engineering, National Taiwan University. 

Solidly explain the theory of the latest and most classic models of machine learning and deep learning. Implement a model according to the homework of each class, and use different knowledge to improve the accuracy and robustness of the model.

Jun 2021 - Dec 2021

AI Applications Engineer

Wistron TibaMe and Institute for Information Industry

300 hours of intensive training by professional teachers from industries, learning python, wxformbuilder, Git, and Docker. 

Also, SQL, HTML, Crawler, Chatbox, Cloud Platform (AWS), and Flask/Django.

Learning the theory and implementation of machine learning and deep learning. 

An eight-person team collaborates to do a project and present it to guests from different companies. 

Jun 2020 - Oct 2020

Python for Data Science and Machine Learning Bootcamp

Using Python for Data Science and Machine Learning

Using Spark for Big Data Analysis

Implement Machine Learning Algorithms

Learn to use NumPy, Pandas, Matplotlib, Seaborn, Plotly, and SciKit-Learn

K-Means Clustering, Logistic Regression, Linear Regression, Random Forest and Decision Trees, Natural Language Processing and Spam Filters, Neural Networks, Support Vector Machines 

May 2020 - Jul 2020

HarvardX's Professional Certificate in Data Science

Use R language, and learn statistics such as probability, inference, and modelling.

Apply them in real situations. Learn to use the tidyverse, including using ggplot2 for data visualization, and using dplyr for data wrangling.

Unix/Linux, git/GitHub, RStudio, and Implement the ML algorithm.

Apr 2020 - Jul 2020

Fu Jen Catholic University

Physics

2015 - 2019




Projects


WHERE GOURMET

Use Line Chatbox and Google Maps to randomly recommend nearby food. Let users get inspiration about what to eat through simple operations. 

AIoT PeopleFlow Analysis Platform 

Train CNN model, and use Jetson Nano and lenses to implement a real-time PeopleFlow analysis platform, use algorithms to calculate the number of people entering the venue and face recognition to analyze gender and age information; then use PostgreSQL & Amazon RDS database to operate the data, and use AWS EC2 and Django make a real-time Dashboard web platform. 

Sensors of Semiconductor Manufacturing with Logistic Regression

A semiconductor manufacturing process is normally under constant surveillance via the monitoring of signals/variables collected from sensors, but they are not all equally valued.

Use machine learning to build a classifier to predict the Pass/Fail yield of a particular process and obtain key feature vectors that decide the prediction, in other words, affects the product to pass the QA test.

Capacitively Coupled Amplifier

The principle of the capacitively coupled amplifier and its frequency response bode plot.

Simulate it with SIMETRIX and Python.

Resume
Perfil

Shiau, Yi Luen

  Taipei City, Taiwan

“You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future.”

    

Skills


  • C
  • C++
  • Python
  • SIMetrix/SIMPLIS
  • Tensorflow/Keras
  • PyTorch
  • Excel/PowerPoint
  • Matlab

     


  • MySQL/PostgreSQL
  • R/SQL
  • Git/Git-hub 
  • Amazon Web Services
  • Flask/Django
  • Heroku
  • English — Advanced (TOEIC 785)

Education


Semiconductor Industry Bootcamp

National Yang Ming Chiao Tung University

Learning

1. Expertise in solid-state electronics or circuit systems 

2. Design, simulate and analyze data of solid-state electronic or circuit systems

3. Use SIMetrix/SIMPLIS and Python to analyze and simulate electronics, circuits, electromagnetism

4. Theory of semiconductor manufacturing technology, semiconductor physics and devices

Nov 2021 - Feb 2022

Data Structures and Algorithms

A course taught by Professor Hsuan-Tien Lin, Department of Computer Science and Information Engineering, National Taiwan University. 

Use C++ as the language to learn Array, Linked List, Stack, Queue, Container, Tree, Heap, and discuss how the programming process uses two resources, compute and memory, appropriately and efficiently.

Nov 2021 - Current






Machine Learning 2021

A course taught by Professor Hung-Yi LEE, Department of Electrical Engineering, National Taiwan University. 

Solidly explain the theory of the latest and most classic models of machine learning and deep learning. Implement a model according to the homework of each class, and use different knowledge to improve the accuracy and robustness of the model.

Jun 2021 - Dec 2021

AI Applications Engineer

Wistron TibaMe and Institute for Information Industry

300 hours of intensive training by professional teachers from industries, learning python, wxformbuilder, Git, and Docker. 

Also, SQL, HTML, Crawler, Chatbox, Cloud Platform (AWS), and Flask/Django.

Learning the theory and implementation of machine learning and deep learning. 

An eight-person team collaborates to do a project and present it to guests from different companies. 

Jun 2020 - Oct 2020

Python for Data Science and Machine Learning Bootcamp

Using Python for Data Science and Machine Learning

Using Spark for Big Data Analysis

Implement Machine Learning Algorithms

Learn to use NumPy, Pandas, Matplotlib, Seaborn, Plotly, and SciKit-Learn

K-Means Clustering, Logistic Regression, Linear Regression, Random Forest and Decision Trees, Natural Language Processing and Spam Filters, Neural Networks, Support Vector Machines 

May 2020 - Jul 2020

HarvardX's Professional Certificate in Data Science

Use R language, and learn statistics such as probability, inference, and modelling.

Apply them in real situations. Learn to use the tidyverse, including using ggplot2 for data visualization, and using dplyr for data wrangling.

Unix/Linux, git/GitHub, RStudio, and Implement the ML algorithm.

Apr 2020 - Jul 2020

Fu Jen Catholic University

Physics

2015 - 2019




Projects


WHERE GOURMET

Use Line Chatbox and Google Maps to randomly recommend nearby food. Let users get inspiration about what to eat through simple operations. 

AIoT PeopleFlow Analysis Platform 

Train CNN model, and use Jetson Nano and lenses to implement a real-time PeopleFlow analysis platform, use algorithms to calculate the number of people entering the venue and face recognition to analyze gender and age information; then use PostgreSQL & Amazon RDS database to operate the data, and use AWS EC2 and Django make a real-time Dashboard web platform. 

Sensors of Semiconductor Manufacturing with Logistic Regression

A semiconductor manufacturing process is normally under constant surveillance via the monitoring of signals/variables collected from sensors, but they are not all equally valued.

Use machine learning to build a classifier to predict the Pass/Fail yield of a particular process and obtain key feature vectors that decide the prediction, in other words, affects the product to pass the QA test.

Capacitively Coupled Amplifier

The principle of the capacitively coupled amplifier and its frequency response bode plot.

Simulate it with SIMETRIX and Python.