CakeResume Talent Search

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Avatar of Jessie Wang 王家茵.
Avatar of Jessie Wang 王家茵.
Past
Director of Sales And Marketing @歡沁國際有限公司
2020 ~ 2023
To be discussed
Within one month
制薪資成並控制薪資成本 2. 執行所有既定的人事政策、勞工規定和安全程序、員工激勵計劃和員工激勵活動行事曆 3. 訓練並考核服務員,訓練員,計時組長的工作表現 4. 執行內外部顧客滿意評估計畫 學歷New York University Recreation resource and service managementFu Jen Catholic University Economics
Google Drive
Canva
Project Management
Unemployed
Ready to interview
Full-time / Interested in working remotely
More than 15 years
New York University
Recreation resource and service management
Avatar of Aung Zay Ya.
Avatar of Aung Zay Ya.
Administrative officer @Burma Watch
2020 ~ 2021
More than one year
leader JuneMarch 2020 Ticketing & reservation Sonic star travel & tour Domestic and International ticketing Customer service JulyApril 2019 International air ticketing & reservation officer Airtout Myanmar Travel International air ticketing sales Customer services AugustJanuary 2018 Ticketing & reservation , customer service , sale Flymya.com B2B sales Ticketing & reservation ( such us; Hotels,Flights,Tour packages,Ballooning ) Domestic & International Ticketing Education C.V.E.C ticketing & reservation Amadeus,Sabre,GalileoAmerican Center EnglishB.E.H.S No 6 ( Botahtaung ) EconomySkills Word PowerPoint Excel internet & e-mail Strong Communication Skills Customer Service Management Sales & Customer Service Market Research Languages English — Fluent
Word
PowerPoint
Excel
Full-time / Interested in working remotely
4-6 years
C.V.E.C ticketing & reservation
Amadeus, Sabre, Galileo
Avatar of the user.
Avatar of the user.
Past
國內特販部業務 @馥鴻科技股份有限公司
2023 ~ Present
銷售顧問/銷售主管/通路管理
Within one month
產物保險業務員證照
乙級廢棄物處理人員證照
服務業管理師
Unemployed
Ready to interview
Full-time / Interested in working remotely
10-15 years
國立屏東教育大學
體育教育組休閒治療學
Avatar of the user.
Avatar of the user.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Open to opportunities
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of Jerry Chen.
Avatar of Jerry Chen.
Senior Mobile Developer @CakeResume
2023 ~ Present
Project Lead / Tech Lead / Team Lead / Senior Engineer
Within one month
Jerry Chen Senior Product Developer Taipei City, Taiwan I am a senior product engineer with 8+ years in software development experience, specialising in problem solving and solution making, currently leading the mobile app at Quire. As a well-rounded engineer, I am also proficient at UI/UX design thinking, spec research and tech stack implementation. - Product speaks for itself, including its developer - Experience Senior Flutter Developer • Potix Corporation Quire Team MayPresent In charge of the mobile app ( Android / iOS ) in Quire, a flexible and powerful task management service for team collaboration. Product Research - Research
Flutter
Dart
IOS
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
輔仁大學 Fu Jen Catholic University
Information Management
Avatar of Joshua Miller.
Avatar of Joshua Miller.
Owner / Operator @1 Handy Dandy Service
2019 ~ Present
Within one year
done in a timely manner and everything meets code for inspection. Q.&A. Inspector • Con/Met JuneJanuary 2010 Inspected parts for semi tractor trailers and trucks. Made sure all parts met codes and and damaged or insufficient parts were sent back to be corrected. Sorted and packaged all parts after inspection passed. Loaded packages on trucks for shipment and completed all paperwork to assure correct parts are shipped. Education University of South Carolina Business management and accounting Skills Business Management Customer Service Marketing Administration Microsoft Office Communication Retail Sales Languages English — Professional
Business Management
Customer Service
Marketing
Full-time / Interested in working remotely
6-10 years
University of North Carolina at Chapel Hill
History, Business management and accounting
Avatar of the user.
Avatar of the user.
EASA Qualified Cabin Crew ( 歐盟合格空服員 ) @EASA ( European Aviation Safety Agency )
2016 ~ Present
Cabin Crew, Sales & Marketing Manager, Account Manager
Within one month
Customer Relationship Management (CRM)
presentation
Sales & Marketing
Employed
Not open to opportunities
Full-time / Remote Only
More than 15 years
Skype People Training Institute
EASA Cabin Crew Attestation
Avatar of I-Sheng Chang.
Avatar of I-Sheng Chang.
Senior System Engineer @精誠資訊
2023 ~ Present
Technical Support, System Engineer, IT Consultant
Within one month
electronics manufacturing companies. Independently implemented solutions on the client side and completed customer project deployments. As a project team member, provide customized service and integrate client systems with UEM services such as SSO, email, internal website, internal file server, AD server, and O365 services. As a good service provider, I provide stable maintenance, technical support, and good communication with clients' IT. As a first-line problem solver, dealt with the technical issues of end-users and resolved the solutions. Lecturer of IT UEM management training. ( 3 times, 20+ people each time) (Positive feedback
Airwatch
Vmware WS1 UEM
ISO27001 Lead Auditor
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
National Taiwan Ocean University
資訊工程學系
Avatar of Ibrahim S Bangura.
Avatar of Ibrahim S Bangura.
VOLUNTEER - GRAPHIC DESIGNER @Dream International
2019 ~ Present
CHIEF EXECUTIVE OFFICER Future Leaders
Within one year
all aspects of the organisation Collaborating with team members to meet daily demands and handle challenging projects Training junior team members and mentoring on important procedures Coordinating youth for outreach Safeguarding organizations' interest by expertly managing organisation - wide financial assets, controls and budget Exceeding organisation's expectations with high-quality service delivering and effective organisation management ACTING DEPUTY COUNTRY DIRECTOR • Sierra Leone FebruaryPresent Responsibilities : Coordinating community youths for peace talk outreach Recruiting volunteers SOCIAL MEDIA OFFICIAL - World Humanitarian Community, Freetown, Sierra Leone Education AprJan 2020 Conflict Analysis Micro Course University of Cape Town, South Africa [online] Field of study AprJan
Coordinating
Respectful
Commitment
4-6 years
Conflict Analysis Micro Course University of Cape Town
Avatar of Reza Firdaus S. Kom.
Avatar of Reza Firdaus S. Kom.
Project and Product Manager (Freelancer) @PT. Hijau Naavee Ideatama
2023 ~ Present
Product/Project Manager
Within one month
Reza Firdaus S. Kom Reza Firdaus is a highly experienced IT professional with a strong background in IT Infrastructure, Project Management, Product Management, and Scrum Master. With 7 years of experience in IT Infrastructure and 5 years of experience in Project Management and Product Management, Reza has honed his skills in managing complex technical projects, leading cross-functional teams, and overseeing IT operations. As a Scrum Master, Reza has a proven track record of guiding agile development teams to deliver high-quality products on time and within budget. With a focus on continuous improvement, Reza is
Communication
Project Management
Product Management
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
STMIK Pranata Indonesia
Information Technology

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Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
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Within one month
Data Analyst/ Business Analyst/ Business Development
Logo of Zuellig Pharma, INC.
Zuellig Pharma, INC
2019 ~ Present
Taipei City, Taiwan
Professional Background
Current status
Employed
Job Search Progress
Professions
Data Scientist, Data Analyst, Business Development
Fields of Employment
Health, Banking, Big Data
Work experience
4-6 years
Management
None
Skills
Word
Excel
PowerPoint
SAS
SQL
Tableau
Languages
English
Professional
Chinese
Native or Bilingual
Job search preferences
Positions
Data Analyst 資料分析師 資料科學師
Job types
Full-time
Locations
Taipei, Taiwan
Remote
Interested in working remotely
Freelance
No
Educations
School
Tilburg University
Major
MSc Econometrics and Mathematical Economics
Print
A6bpqvigprv3tkiqfxw8

Yun-Ping Kuo

Being a data analyst across financial, healthcare, and freight forwarding industry with 7+ years experience. A fast learner, self-motivated, and passionate about progress and challenges. Reliable, adaptable, and willing to go the extra mile.

Data Analyst / Business Intelligence Analyst / Business Development 

New Taipei City, Taiwan 

 +886-961-016-034 

[email protected]

Work Experience 

Data Analyst, Assistant Manager, Morrison Express 01/2023 - present

  • Lead global data warehouse project, coordinating cross-functional communications from HQ F&A/Sales/Process/Product to optimize DL/DW/DM for SSOT (Single Source Of Truth)
  • Establish process flows and implemented user request platform via Jira Service Management tool, cutting BI admin workload by 70%
  • Establish centralized platform, boosting BI report efficiency by 60%
  • Produce data inventory for data assets to facilitate self-service analytics and empower users to leverage data insights effectively

Assistant Manger, Zuellig Pharma Digital and Data 08/2021 - 12/2022

  • Business Development
    • Strengthened key account monitor mechanism and proactively collaborated with regional stakeholders to achieve country target at 129% and increased subscribed project number by 132% 
    • Redesigned pricing scheme for TW country, increased annual subscription price by 9% and prolonged clients' subscription period by 160% 
  • Data Analytics 
    • Customer end-to-end support, from data visualization product all hands to new solution selling
    • Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement
    • Developed commercial indicator and visualize business metrics to monitor country growth, generated monthly management report for C-level and higher management team for strategic decision support

Specialist, Zuellig Pharma Digital and Data 02/2019 - 08/2021 

  • Customer Insight Analysis
    • Designed, developed, and demonstrated data-driven dashboards, aiming for a better understanding of customer behaviors and consumption patterns to explore business opportunities
    • Built and visualized the first interactive dashboard for medical programs to optimize patient stickiness
  • Key Accounts Management
    • Served as primary data analytic consultant of  top 6 key clients; initiated acquisition and retention communications; aligned local stakeholders with the SG regional office
    • Planned and coordinated the first company webinar of Impact from Covid-19 in the Taiwan healthcare market; served as the Taiwan consultant; collaborated with the regional and local teams to investigate the pandemic impact to the healthcare industry and provide follow-up advice
  • Automation Process
    • Innovated ways to streamline business process and improve productivity, reducing 50% manual labor time and cost; developed automated process using Python with SAP data and external data sources

    Event Planning and CoordinatorYong-He Church NPO 2016 - 2018 

    • Event Planner and CEO
      • Hosted over 10 events
      • Led 2 teams of 6 students to organize youth camps on a semi-annual basis, including campaign promotion, social media advertising, volunteer's training
    • Life Education Teacher
      • Delivered over 50 speeches/lectures in public, reached over 600 audience
      • Volunteered for teaching in 2 schools every week. More than 120 students were benefited and responded over 90% satisfaction
    • Student Counselor
      • Worked with 10-20 stu00dents to help them succeed in life, relationship, family, performance ... critical areas
      • Provided one-on-one emotional counselling 

    Business Analysis, CitiBank (Taiwan) 2013 - 2016

    • Campaign Leads Generation and Management
      • Generated over 50+ campaign leads for financial products and tracked the effectiveness of leads. 
      • Conducted customer fulfillment to increase customer loyalty. On average, reach the 95% completion rate of fulfillment.
      • Analyzed customer data, consumption patterns to optimize customer segmentation. 
    • Taiwan Consultant of Global Reporting Cube Project
      • Collaborated with the global team members to reconcile definition differences. 
      • Supervised India team to re-organize programming flow. Completed UAT within 3 months and conducted follow-on maintenance. 
      • Provided consultation on Taiwan data warehouse and product profile with the global team.
    • Consultant of Back-End System for New Product Launch
      • Built system mapping code per Business request and validated the effectiveness. 
      • Conducted UAT tests and inquiry of ad-hoc reporting. 
    • Ad-Hoc Requests Organizer
      • Organized and optimized 30+ back-end regular requests and delivered to various departments (ex. compliance, business, branches, anti-money laundry...). 
      • Streamlined the reporting process through tuning SAS/SQL script and automated reporting process. 

    Education

    MSc Econometrics and Mathematical Economics| Tilburg University, NL 2012 - 2013

    Bachelor degree of Statistics | National Taipei University, TWN 2007 - 2012 

    Skills


    Data Analytics related

    • Programming: SAS/SQL/Python
    • BI tool: Tableau
    • Database: Teradata, SAP HANA, SAS
    • Office software: Excel, Powerpoint, Word



    Language

    • Chinese(Native) 
    • English (Fluent) 
      • TOEIC 880
      • TOFEL 95


    Soft Skill

    • Project Management
    • Communication
    • Cross-team collaboration
    • Solution selling
    • Presentation
    • Agile work style

    A6bpqvigprv3tkiqfxw8

    郭蕓萍 Yun-Ping Kuo

    我擁有六年於金融業及醫療物流產業實務經驗之資料分析師。

    以下是三個與同業相比獨特之專業優勢:

    (1) 豐富跨國溝通協作經歷、英文能力優 

    (2) 擁有業務經驗,善於從客戶的角度換位思考並成為客戶與資料工程之間的橋樑

    (3) 豐富簡報經驗,與高階經理人合作經驗。


    Data Analyst / Business Intelligence Analyst / Business Development 資料分析師/商業分析師

    新北市,台灣

     +886-961-016-034 

    [email protected]

    工作經歷

    Data Analyst | 2023/01 - present                                                                                               Morrison Express 

    • Data Warehouse Project Lead 
    • Team Management 

    Assistant Manager | 2021/08 - 2022/12
    裕利公司(台灣) 
    • 業務開發 
      • 一站式服務,擔任台灣區藥廠客戶台灣總窗口,了解客戶商業數據分析需求,提供顧問式服務暨解決方案,負責提案簡報、報價、訂單、合約處理,並後續將專案執行落地
      • 透過拜訪及開發新戶,提高台灣區訂閱專案數達132%;依據過往經驗,提出長期合約回饋年費的優惠報價,延長客戶服務訂閱年份達160%;分析產品定位及客戶需求,與客戶談判提高產品售價,提升會員訂閱年費達9%;前面三項總計使台灣區領先年度業績目標129%
    • 市場資料分析 
      • 執行產業市場數據分析,並定期向前10大藥廠客戶簡報分析該客戶之成長動能及商業洞見,提升顧客信賴及展現裕利數據與數位化之加值服務優勢
      • 提供新冠疫情之於產業影響的市場分析報告,每月向管理階層及重要客戶匯報


    Data Analytic Specialist |
    2019/02 - 2021/07 

    裕利公司(台灣)  

    • 客群資料分析
      • 設計以資料為導向的視覺化圖表,分析顧客訂單行為,並提供具體的解決方案。以協助客戶優化商業決策、增加收益
      • 建立第一個互動化視覺圖表以提高病患黏著度
    • 顧客關係管理
      • 擔任6大藥廠的台灣窗口,針對不同藥廠客戶提出客製化服務及後續溝通追蹤
      • 新戶開發:拜訪並介紹服務、及展示視覺化圖表;舊戶關係管理:定期舉辦研習說明會,介紹新服務以提升客戶關係
      • 針對台灣客戶痛點,與新加坡團隊合作研擬新服務
    • 研討會台灣窗口
      • 負責籌備第一屆線上研討會之分析內容,代表台灣團隊與新加坡團隊合作分析新冠疫情對台灣健康照顧產業之衝擊,並向台灣客戶提出建議
    • 工作流程優化
      • 利用自動化程序簡化工作流程提升效能
      • 利用程式串接內外部資料,降低客戶人工作業成本

    Event Planning and Coordinator  | 2016/04 - 2018/09 

    永和禮拜堂

    • 活動企劃、營隊執行長
      • 企劃超過十場規模達百人之營隊活動,內容包含:團員招募、名稱發想、活動教案編寫及執行、活動宣傳等
    • 生命教育老師&講師
      • 擁有50多次公開演講/授課的經驗,接觸超過600多位聽眾
      • 每周一次進國中班教學

    Business Analyst | 2013/12 - 2016/03 

    花旗(台灣) 

    • 銷售名單產出及管理
      • 負責10餘種金融商品(ex. 信用卡、房貸、個人銀行)之行銷管道溝通、名單產出及後續成效追蹤
      • 利用程式合併資料、訂下審核條件,利用獎勵制度提升顧客忠誠度。其中平均每個月促成會員禮 95% 審核完成且發放
      • 分析資料以提升精準客群行銷
    • 擔任跨國專案 GRC (Global Reporting Cube)之台灣窗口
      • 協助花旗台灣與其他國家在報表上取得統一的定義及格式,負責與各國窗口匯報進度、討論定義並取得共識
      • 監督指導印度工程師在台三個月內完成程式,半年後正式上線,並後續程式維護及執行
      • 提供台灣資料庫及商品特性給總公司
    • 個人銀行新品上線顧問
      • 建立 mapping code 提供事業體新品需要
      • 撈取後端資料以驗證產品系統邏輯
    • 產出 Ad-hoc 報表
      • 處理超過30件報表維護、發放至各單位(ex. 行銷部, 法務, 分行 ...) ,以及後端資料查詢及撈取
      • 透過 SAS/SQL 優化程式邏輯、簡化報表作業流程

    求學經歷

    荷蘭 Tilburg University | 計量經濟學系 MSc Econometrics and Mathematical Economics | 2012/09 - 2013/09 

    台北大學 | 統計學系 | 2007/09 - 2012/02 

     奧地利茵斯布魯克大學| 管理學院 SOWI 一年期交換學生 | 2009/09 - 2010/09 

    技能


    • 資料分析技能:Tableau、SQL、Python、SAS、SPSS 
    • 資料庫:SAP HANA、SAS、Teradata
    • 微軟文書處理:Excel (pivot)、PowerPoint、Word

    Resume
    Profile
    A6bpqvigprv3tkiqfxw8

    Yun-Ping Kuo

    Being a data analyst across financial, healthcare, and freight forwarding industry with 7+ years experience. A fast learner, self-motivated, and passionate about progress and challenges. Reliable, adaptable, and willing to go the extra mile.

    Data Analyst / Business Intelligence Analyst / Business Development 

    New Taipei City, Taiwan 

     +886-961-016-034 

    [email protected]

    Work Experience 

    Data Analyst, Assistant Manager, Morrison Express 01/2023 - present

    • Lead global data warehouse project, coordinating cross-functional communications from HQ F&A/Sales/Process/Product to optimize DL/DW/DM for SSOT (Single Source Of Truth)
    • Establish process flows and implemented user request platform via Jira Service Management tool, cutting BI admin workload by 70%
    • Establish centralized platform, boosting BI report efficiency by 60%
    • Produce data inventory for data assets to facilitate self-service analytics and empower users to leverage data insights effectively

    Assistant Manger, Zuellig Pharma Digital and Data 08/2021 - 12/2022

    • Business Development
      • Strengthened key account monitor mechanism and proactively collaborated with regional stakeholders to achieve country target at 129% and increased subscribed project number by 132% 
      • Redesigned pricing scheme for TW country, increased annual subscription price by 9% and prolonged clients' subscription period by 160% 
    • Data Analytics 
      • Customer end-to-end support, from data visualization product all hands to new solution selling
      • Conducted sales analysis and presented to valued clients, successfully increased the awareness of company's data capability among the industry and strengthened client engagement
      • Developed commercial indicator and visualize business metrics to monitor country growth, generated monthly management report for C-level and higher management team for strategic decision support

    Specialist, Zuellig Pharma Digital and Data 02/2019 - 08/2021 

    • Customer Insight Analysis
      • Designed, developed, and demonstrated data-driven dashboards, aiming for a better understanding of customer behaviors and consumption patterns to explore business opportunities
      • Built and visualized the first interactive dashboard for medical programs to optimize patient stickiness
    • Key Accounts Management
      • Served as primary data analytic consultant of  top 6 key clients; initiated acquisition and retention communications; aligned local stakeholders with the SG regional office
      • Planned and coordinated the first company webinar of Impact from Covid-19 in the Taiwan healthcare market; served as the Taiwan consultant; collaborated with the regional and local teams to investigate the pandemic impact to the healthcare industry and provide follow-up advice
    • Automation Process
      • Innovated ways to streamline business process and improve productivity, reducing 50% manual labor time and cost; developed automated process using Python with SAP data and external data sources

      Event Planning and CoordinatorYong-He Church NPO 2016 - 2018 

      • Event Planner and CEO
        • Hosted over 10 events
        • Led 2 teams of 6 students to organize youth camps on a semi-annual basis, including campaign promotion, social media advertising, volunteer's training
      • Life Education Teacher
        • Delivered over 50 speeches/lectures in public, reached over 600 audience
        • Volunteered for teaching in 2 schools every week. More than 120 students were benefited and responded over 90% satisfaction
      • Student Counselor
        • Worked with 10-20 stu00dents to help them succeed in life, relationship, family, performance ... critical areas
        • Provided one-on-one emotional counselling 

      Business Analysis, CitiBank (Taiwan) 2013 - 2016

      • Campaign Leads Generation and Management
        • Generated over 50+ campaign leads for financial products and tracked the effectiveness of leads. 
        • Conducted customer fulfillment to increase customer loyalty. On average, reach the 95% completion rate of fulfillment.
        • Analyzed customer data, consumption patterns to optimize customer segmentation. 
      • Taiwan Consultant of Global Reporting Cube Project
        • Collaborated with the global team members to reconcile definition differences. 
        • Supervised India team to re-organize programming flow. Completed UAT within 3 months and conducted follow-on maintenance. 
        • Provided consultation on Taiwan data warehouse and product profile with the global team.
      • Consultant of Back-End System for New Product Launch
        • Built system mapping code per Business request and validated the effectiveness. 
        • Conducted UAT tests and inquiry of ad-hoc reporting. 
      • Ad-Hoc Requests Organizer
        • Organized and optimized 30+ back-end regular requests and delivered to various departments (ex. compliance, business, branches, anti-money laundry...). 
        • Streamlined the reporting process through tuning SAS/SQL script and automated reporting process. 

      Education

      MSc Econometrics and Mathematical Economics| Tilburg University, NL 2012 - 2013

      Bachelor degree of Statistics | National Taipei University, TWN 2007 - 2012 

      Skills


      Data Analytics related

      • Programming: SAS/SQL/Python
      • BI tool: Tableau
      • Database: Teradata, SAP HANA, SAS
      • Office software: Excel, Powerpoint, Word



      Language

      • Chinese(Native) 
      • English (Fluent) 
        • TOEIC 880
        • TOFEL 95


      Soft Skill

      • Project Management
      • Communication
      • Cross-team collaboration
      • Solution selling
      • Presentation
      • Agile work style

      A6bpqvigprv3tkiqfxw8

      郭蕓萍 Yun-Ping Kuo

      我擁有六年於金融業及醫療物流產業實務經驗之資料分析師。

      以下是三個與同業相比獨特之專業優勢:

      (1) 豐富跨國溝通協作經歷、英文能力優 

      (2) 擁有業務經驗,善於從客戶的角度換位思考並成為客戶與資料工程之間的橋樑

      (3) 豐富簡報經驗,與高階經理人合作經驗。


      Data Analyst / Business Intelligence Analyst / Business Development 資料分析師/商業分析師

      新北市,台灣

       +886-961-016-034 

      [email protected]

      工作經歷

      Data Analyst | 2023/01 - present                                                                                               Morrison Express 

      • Data Warehouse Project Lead 
      • Team Management 

      Assistant Manager | 2021/08 - 2022/12
      裕利公司(台灣) 
      • 業務開發 
        • 一站式服務,擔任台灣區藥廠客戶台灣總窗口,了解客戶商業數據分析需求,提供顧問式服務暨解決方案,負責提案簡報、報價、訂單、合約處理,並後續將專案執行落地
        • 透過拜訪及開發新戶,提高台灣區訂閱專案數達132%;依據過往經驗,提出長期合約回饋年費的優惠報價,延長客戶服務訂閱年份達160%;分析產品定位及客戶需求,與客戶談判提高產品售價,提升會員訂閱年費達9%;前面三項總計使台灣區領先年度業績目標129%
      • 市場資料分析 
        • 執行產業市場數據分析,並定期向前10大藥廠客戶簡報分析該客戶之成長動能及商業洞見,提升顧客信賴及展現裕利數據與數位化之加值服務優勢
        • 提供新冠疫情之於產業影響的市場分析報告,每月向管理階層及重要客戶匯報


      Data Analytic Specialist |
      2019/02 - 2021/07 

      裕利公司(台灣)  

      • 客群資料分析
        • 設計以資料為導向的視覺化圖表,分析顧客訂單行為,並提供具體的解決方案。以協助客戶優化商業決策、增加收益
        • 建立第一個互動化視覺圖表以提高病患黏著度
      • 顧客關係管理
        • 擔任6大藥廠的台灣窗口,針對不同藥廠客戶提出客製化服務及後續溝通追蹤
        • 新戶開發:拜訪並介紹服務、及展示視覺化圖表;舊戶關係管理:定期舉辦研習說明會,介紹新服務以提升客戶關係
        • 針對台灣客戶痛點,與新加坡團隊合作研擬新服務
      • 研討會台灣窗口
        • 負責籌備第一屆線上研討會之分析內容,代表台灣團隊與新加坡團隊合作分析新冠疫情對台灣健康照顧產業之衝擊,並向台灣客戶提出建議
      • 工作流程優化
        • 利用自動化程序簡化工作流程提升效能
        • 利用程式串接內外部資料,降低客戶人工作業成本

      Event Planning and Coordinator  | 2016/04 - 2018/09 

      永和禮拜堂

      • 活動企劃、營隊執行長
        • 企劃超過十場規模達百人之營隊活動,內容包含:團員招募、名稱發想、活動教案編寫及執行、活動宣傳等
      • 生命教育老師&講師
        • 擁有50多次公開演講/授課的經驗,接觸超過600多位聽眾
        • 每周一次進國中班教學

      Business Analyst | 2013/12 - 2016/03 

      花旗(台灣) 

      • 銷售名單產出及管理
        • 負責10餘種金融商品(ex. 信用卡、房貸、個人銀行)之行銷管道溝通、名單產出及後續成效追蹤
        • 利用程式合併資料、訂下審核條件,利用獎勵制度提升顧客忠誠度。其中平均每個月促成會員禮 95% 審核完成且發放
        • 分析資料以提升精準客群行銷
      • 擔任跨國專案 GRC (Global Reporting Cube)之台灣窗口
        • 協助花旗台灣與其他國家在報表上取得統一的定義及格式,負責與各國窗口匯報進度、討論定義並取得共識
        • 監督指導印度工程師在台三個月內完成程式,半年後正式上線,並後續程式維護及執行
        • 提供台灣資料庫及商品特性給總公司
      • 個人銀行新品上線顧問
        • 建立 mapping code 提供事業體新品需要
        • 撈取後端資料以驗證產品系統邏輯
      • 產出 Ad-hoc 報表
        • 處理超過30件報表維護、發放至各單位(ex. 行銷部, 法務, 分行 ...) ,以及後端資料查詢及撈取
        • 透過 SAS/SQL 優化程式邏輯、簡化報表作業流程

      求學經歷

      荷蘭 Tilburg University | 計量經濟學系 MSc Econometrics and Mathematical Economics | 2012/09 - 2013/09 

      台北大學 | 統計學系 | 2007/09 - 2012/02 

       奧地利茵斯布魯克大學| 管理學院 SOWI 一年期交換學生 | 2009/09 - 2010/09 

      技能


      • 資料分析技能:Tableau、SQL、Python、SAS、SPSS 
      • 資料庫:SAP HANA、SAS、Teradata
      • 微軟文書處理:Excel (pivot)、PowerPoint、Word