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營運副理 @Ace Exchange 王牌數位創新股份有限公司
2022 ~ Present
市場開發、營運主管、專案經理
Within one month
Blockchain
CEX
Sales
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
輔仁大學 Fu Jen Catholic University
企業管理
Avatar of Eliot Chen.
Avatar of Eliot Chen.
Past
Customer Service Manager @Asus 華碩電腦股份有限公司
2022 ~ 2023
Software Project / Product Management
Within one month
emails, product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Chihlee Institute of Technology
International Business/Trade/Commerce
Avatar of Yu Chu, Shen.
Avatar of Yu Chu, Shen.
Past
營業資深主任 @忠泰集團商場事業
2024 ~ Present
專案管理、採購/商品管理、事業開發、文案撰寫
Within one month
Yu Chu, Shen 10+ years experience in retail, complex operations and franchising. Strong operations management, product management, data analysis, and cross-sector cooperation skills. Organised and motivated with high efficiency, autonomy and focus, and keen insight into the needs and perspectives of others. Be able to identify problems effectively and systematically propose solutions. Taipei City, Taiwan WORK EXPERIENCE Assistant Manager (TSUTAYA) Ruentex Engineering & Construction Co., Ltd. • OctAug 2022 Design Thinking · Operations Management · Product Management · Cross-Cultural Communication Skills · Data Analysis · Copywriting · New Store Openings · Leadership · Teamwork - Annual sales meet 5%~10% of the
營運管理
採購作業
銷售管理
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
Goldsmiths, University of London
Creative and Cultural Entrepreneurship (創意與文化創業)
Avatar of 洪啟洺.
Avatar of 洪啟洺.
Past
Brand Acquisition Manager @Pinkoi
2021 ~ 2023
Operation Manager / Business Development Manager / Special Assistant
Within one month
洪啟洺 / Elvis Hung 近7年工作經 驗,先後擔任零售營運 / 品牌招商 / 行銷管理3種不同功能職 務 具備第一線且紮實的精品百貨 / 大型電商 / 行銷設計公司的產業歷練 業務合作累積超過 50 個品牌,涵蓋臺灣&中國的外商 / 本土品牌 擅長:策略規
Business Development
Strategy Planning
Operation Management
Unemployed
Open to opportunities
Full-time / Interested in working remotely
10-15 years
National Cheng Kung University
Industrial Design
Avatar of 高明暉.
Avatar of 高明暉.
客戶成長經理 @StyleMap(髮弄資訊股份有限公司)
2020 ~ Present
Operations Manager/Customer Success Manager
Within one month
高明暉 Jackie Kao 生日 :手機 :電子信箱 : [email protected] Linkedin : www.linkedin.com/in/jackie-kao-726b83187/ 個人簡介 : 喜歡新型態的商業模式並樂於接受挑戰,曾任職於 Lalamove 及 Shopee ,彙整平台及合作物流公司之數據並在專案規劃上以用戶運營方式執行、優化與檢討。現服務於 JetQ 擔
Project Management
Process Optimization
Data Analysis
Employed
Full-time
6-10 years
私立淡江大學
公共行政
Avatar of AMANDEEP SINGH.
Avatar of AMANDEEP SINGH.
Past
Operation Executive (SME) @TaskUs
2022 ~ 2023
Key account Manager
Within six months
and lecture delivering. India Work Experience Operation Executive (SME) • TaskUs AugustDecember 2023 • Onboarded stores/merchants onto the DoorDash platform. • Managed vendor operations for USA, Canada, and Australia, handling tasks such as catalog updates, weekly payments, and promotional updates. • Collaborated with the Central team to address supply operations and resolve queries from merchants and customers regarding payments. • Led a team of 15 teammates, providing training on processes. Key Account Manager- Community Support Operations • Uber DecemberMarch 2022 ● City launch operations in Punjab, Chandigarh and Delhi NCR. ● Operations Management of UberMedic and UberEssential Projects
Excel
Word
Google Drive
Unemployed
Full-time / Interested in working remotely
4-6 years
Punjab Technical University, Jalandhar
Mechanical Engineering
Avatar of 林佑融.
Avatar of 林佑融.
資深產品經理 @CMoney全曜財經資訊股份有限公司
2022 ~ Present
Product Manager, Product Owner, Product Strategy Manager, Product Marketing Manager, Project Manager
Within one month
. Data Operation -Empower product squads with 20+ data dashboard related to AARRR within 6 months. -Initiated and complete 100% coverage of data collection within 6 months with self -constructed event tracker, enhance data usability on member dimension. Product-led marketing Automation - With Complexity of cross BUs Operation, Initiate marketing automation tool to enhance operation efficiency by 20% (unsubscribed recall mechanism) Project Management - Integrated Jira as company-wide project management tool within 3 months, enhance product requirements visibility by 20%. - Implement Scrum methodology to AI Engineering team, release 4 increments within 4 months with proper prioritization
Product Management
Product Marketing
Data Analysis
Employed
Not open to opportunities
Full-time / Interested in working remotely
6-10 years
國立清華大學
化學
Avatar of Mari Okami.
VP of Operations
Within one month
Mari K. Okami Supply chain & operations professional, with a background in operations research & management systems. Over 14 years of management experience. Data-driven approach to process improvement and collaborative management style. Focus on value-driving strategies & implementations, and streamlining factory-to-consumer finished goods supply chains. [email protected] Lives in Salt Lake City, UT 14 years in New York, NY Originally from Kamuela, HI Areas of Expertise Supply Chain & Ops • Compliance • Transportation Logistics • Warehousing • Fulfillment • Purchasing • Forecasting • Inventory Management Management • Collaborative Team-Building • Management by Objectives • SOPs & Best Practices • KPI Development & Capture
Logistics
retailer compliance
vendor compliance
Employed
Full-time / Remote Only
10-15 years
Columbia University, Fu Foundation School of Engineering and Applied Science
Operations Research: Engineering & Management Systems
Avatar of the user.
Avatar of the user.
產品經理 @Gamania 遊戲橘子數位科技股份有限公司
2021 ~ Present
Senior Product Manager
Within one month
Word
PowerPoint
Excel
Employed
Ready to interview
Full-time / Interested in working remotely
4-6 years
淡江大學
資訊傳播學系
Avatar of the user.
Avatar of the user.
Past
Head of Business Operations @51Talk
2022 ~ 2024
Business Development, Product Manager, Project Management, Business Operations, Process Design
Within one month
Management
Planning
Customer Relationship
Unemployed
Ready to interview
Full-time / Interested in working remotely
6-10 years
City University of Hong Kong
Marketing

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Definition of Reputation Credits

Technical Skills
Specialized knowledge and expertise within the profession (e.g. familiar with SEO and use of related tools).
Problem-Solving
Ability to identify, analyze, and prepare solutions to problems.
Adaptability
Ability to navigate unexpected situations; and keep up with shifting priorities, projects, clients, and technology.
Communication
Ability to convey information effectively and is willing to give and receive feedback.
Time Management
Ability to prioritize tasks based on importance; and have them completed within the assigned timeline.
Teamwork
Ability to work cooperatively, communicate effectively, and anticipate each other's demands, resulting in coordinated collective action.
Leadership
Ability to coach, guide, and inspire a team to achieve a shared goal or outcome effectively.
More than one year
Taiwan
Professional Background
Current status
Job Search Progress
Professions
Sales
Fields of Employment
Work experience
6-10 years
Management
Skills
Cost Analysis
International Sales & Marketing
Event Planning
Photoshop
Project Manager
Digital Marketing
MS Office tools
Project Management
Collaborative Problem Solving
Trello
Basecamp
Google Analytics
Team Management
Customer Relationship Management (CRM)
Hosting Events
HTML/CSS
Communication & relationship-building skills. Listen attentively
Scrum
Languages
Job search preferences
Positions
ERP管理師、國內外業務、人力資源發展管理師
Job types
Full-time
Locations
Remote
Interested in working remotely
Freelance
Educations
School
Major
Print

Norah Tseng 

As Storyteller and Cross-Pollinator, I love learning and collecting new sources of information in order to expand knowledge and inspire people about development of technology has a significant effects toward the society, now mainly focus on searching for a new job opportunity in the software industry.

Sale Rep/Project Manager/Customer Service Expert/Solution Specialist 

Storyteller/Experience Planner/Team Leader/Cross-Pollinator/Anthropologist/Backpacker/Barista/Music&movie Lover

Taipei,TW,0966705234[email protected]

Profile 04 00@2x eb0e2fdb6b9448002be791a92293d0e3ae2d393bce3bb23c2ba1a0e8661253ed

Skill


Readings 00 00@2x ce5676dabcce042724a6fc4c3413d6a86ad9c78eecb848896433e32c60b7006b

Soft Skill

  • Project Management
  • Operations Management
  • Sales Management
  • Human resource development
  • Customer Service Management
  • Team Building and Leadership
  • Google Digital Marketing Certification


Readings 00 01@2x 77cc06c91fae4dd43a069fa4b813524cd022d4a79115524d3f0d6b9220dfd71d

Tool / Languages 

  • SAP ERP、Trello、Basecamp2、Evernote、Google Analytics、 HTML、MS Offices
  • Mandarin Chinese (Native)、English (Proficient)、Japanese /Spanish (Elementary level)


Experiences

Journey Maker Ltd.  - Manager
Jan 2016 - Sep 2017
Directed operational leadership to Cafe' with over 30 teammates. Improved operations by providing clarity of vision, prioritizing resources, setting high expectations, inspiring commitment, and encouraging teamwork. 

  1. Develop strategic and operational plans for the team, managing execution, and measuring results.
  2. Direct and continuously improves store operations to meet company objectives for operational excellence by using PDCA, SCRUM etc. Identifies, plans and executes areas for improvement to ensure consistent legendary service to customers. 
  3. Set goals for the team, develop organizational capability, and model how we work together.
  4. Help teammates report promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. 
  5. Plan and executes strategies to increase sales while controlling operational costs (e.g. boosting 10%~20% of revenue by co-operating with Uber Eat and decreasing cost $NT 200 per year by optimizing the oil-smoke purification and ventilation system). Identifies trends and forecasts store budgets.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Olam International Group - Quality Assessor Team Leader 

Feb 2014  -  Aug 2015

  1. Assure that the methods and procedures utilized are current, efficient, strictly followed and that safety standards are maintained. 
  2. Supervise and manage training processes for the Quality Control technicians on all new and revised methodology and related documentation. 
  3. Track and report quality metrics by analyzing SAP data during production season. 
  4. Be award for the prize of Plant Team of the Year in OLAM.。

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Holy Stone Enterprise Co., Ltd. -  Sales Representative

Jan 2008 - Aug 2013

  1. Discover, interview, evaluate, and qualify potential clients. 
  2. Deepen relationships with clients, potential clients and alliance partners(AMS, TI, Microchip ect) by adding value to business. 
  3. Attend and curate electric trade shows, conferences and events. 
  4. Partner with other development team and Regional Managers.  

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

References


Brendon Chang

Journey Maker Ltd. - Founder/CEO

Tel:02-2659-9544


Justin Huang

Holy Stone Enterprise Co., Ltd. Vice President

Tel:02-2659-6722 #100

Educations

Tamkang University/Dept of International Business Management 

Sep 2005 - Jun 2007

  • President of Student Council

Takming University of Science and Technology / Dept of Business Administration

Sep 2000 - Jun 2005 年 6 月

  • Vice President of Student Association

Quotes 02 00@2x ec97a834b559e4f4024fd1b628ddb62c287bedbc8084d8c8c7c08d59b9b930ee

Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.

Dale Carnegie
Resume
Profile

Norah Tseng 

As Storyteller and Cross-Pollinator, I love learning and collecting new sources of information in order to expand knowledge and inspire people about development of technology has a significant effects toward the society, now mainly focus on searching for a new job opportunity in the software industry.

Sale Rep/Project Manager/Customer Service Expert/Solution Specialist 

Storyteller/Experience Planner/Team Leader/Cross-Pollinator/Anthropologist/Backpacker/Barista/Music&movie Lover

Taipei,TW,0966705234[email protected]

Profile 04 00@2x eb0e2fdb6b9448002be791a92293d0e3ae2d393bce3bb23c2ba1a0e8661253ed

Skill


Readings 00 00@2x ce5676dabcce042724a6fc4c3413d6a86ad9c78eecb848896433e32c60b7006b

Soft Skill

  • Project Management
  • Operations Management
  • Sales Management
  • Human resource development
  • Customer Service Management
  • Team Building and Leadership
  • Google Digital Marketing Certification


Readings 00 01@2x 77cc06c91fae4dd43a069fa4b813524cd022d4a79115524d3f0d6b9220dfd71d

Tool / Languages 

  • SAP ERP、Trello、Basecamp2、Evernote、Google Analytics、 HTML、MS Offices
  • Mandarin Chinese (Native)、English (Proficient)、Japanese /Spanish (Elementary level)


Experiences

Journey Maker Ltd.  - Manager
Jan 2016 - Sep 2017
Directed operational leadership to Cafe' with over 30 teammates. Improved operations by providing clarity of vision, prioritizing resources, setting high expectations, inspiring commitment, and encouraging teamwork. 

  1. Develop strategic and operational plans for the team, managing execution, and measuring results.
  2. Direct and continuously improves store operations to meet company objectives for operational excellence by using PDCA, SCRUM etc. Identifies, plans and executes areas for improvement to ensure consistent legendary service to customers. 
  3. Set goals for the team, develop organizational capability, and model how we work together.
  4. Help teammates report promotes a successful attitude, confidence in leadership, and teamwork to achieve business results. 
  5. Plan and executes strategies to increase sales while controlling operational costs (e.g. boosting 10%~20% of revenue by co-operating with Uber Eat and decreasing cost $NT 200 per year by optimizing the oil-smoke purification and ventilation system). Identifies trends and forecasts store budgets.

Experiences 00 00@2x 504900dc09d82f711fdb54cf5763251cab5193a844856da978b2b8f3907ecd5a

Olam International Group - Quality Assessor Team Leader 

Feb 2014  -  Aug 2015

  1. Assure that the methods and procedures utilized are current, efficient, strictly followed and that safety standards are maintained. 
  2. Supervise and manage training processes for the Quality Control technicians on all new and revised methodology and related documentation. 
  3. Track and report quality metrics by analyzing SAP data during production season. 
  4. Be award for the prize of Plant Team of the Year in OLAM.。

Experiences 00 01@2x 6daa47d1df70d315f129dcecdd562003831581c4cdd8f9c819aa22d4a24ae150

Holy Stone Enterprise Co., Ltd. -  Sales Representative

Jan 2008 - Aug 2013

  1. Discover, interview, evaluate, and qualify potential clients. 
  2. Deepen relationships with clients, potential clients and alliance partners(AMS, TI, Microchip ect) by adding value to business. 
  3. Attend and curate electric trade shows, conferences and events. 
  4. Partner with other development team and Regional Managers.  

Experiences 00 02@2x d08cb731546334ac3e784c5845e368719bba256a127be86e720a634d798b8bb9

References


Brendon Chang

Journey Maker Ltd. - Founder/CEO

Tel:02-2659-9544


Justin Huang

Holy Stone Enterprise Co., Ltd. Vice President

Tel:02-2659-6722 #100

Educations

Tamkang University/Dept of International Business Management 

Sep 2005 - Jun 2007

  • President of Student Council

Takming University of Science and Technology / Dept of Business Administration

Sep 2000 - Jun 2005 年 6 月

  • Vice President of Student Association

Quotes 02 00@2x ec97a834b559e4f4024fd1b628ddb62c287bedbc8084d8c8c7c08d59b9b930ee

Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.

Dale Carnegie