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fastest growing Silicon Valley startups including Checkr, Samsara, Symbio, Whistle and Upwork. Coach for senior leaders and managers at all levels in core management practices. Deloitte, Starwood, Blackrock, JP Morgan, BMW, through M2MBoldn, AprilPresent Facilitator and corporate trainer for Fortune 500 companies through 2MBoldn, Todd's training and coaching firm for those in finance, banking, biotech, automotive, and professional services. Courses include Presentations Skills, Influencing, Difficult Conversations, Feedback, Own Your Inbox, Time Management, Emotional Intelligence, Team Building, Conflict, Change Management, Negotiation. Client learning partners include TTEC, Hemsley Fraser, Strativity, SGEi, and St. Charles Consulting.

Data-Driven Insights, Client Satisfaction and Advocacy, Technology and Process Optimization, Global Expansion and Revenue Growth Work Experience Director of Strategic Accounts and Escalations • Zendesk JanuaryJune 2023 | Boston, MA As a member of the Customer Experience (CX) and Insights Leadership Team, I had full responsibility for the design, implementation and management of the Global Risk Management, Strategic Escalations and Governance programs. Designed, implemented, and managed Global Risk Management, Strategic Escalations, and Governance programs, emphasizing operational excellence. Pioneered the "Account Save and Growth" program, focusing on customer satisfaction, risk mitigation, and growth opportunities. Directly engaged with leadership of

Zina Hampton Experienced Adjunct Faculty Member and HR Executive South Carolina, USA Experienced Adjunct Faculty Member and HR Executive https://www.zinahampton.com/ A South Carolina-based adjunct faculty member and HR executive, Zina Hampton has more than 20 years of experience in organizational leadership and change management. Her background encompasses roles at public sector and academic institutions, where she has led diverse teams and guided business units toward new levels of success. Through these endeavors, Zina Hampton established a track record of conducting productive analyses of critical business strategies and workforce succession

Work Experience Retirement Services Officer • Army National Guard SeptemberPresent ● Serves as the advisor and manager for the Tennessee Military Department Retirement Program ● Responsible for and overseeing the direction of the Retirement Services Program and functioning as the technical expert ● Assist individuals in Retired Pay, Disability Retirement Pay, and Annuity Pay Applications. ● Explain Benefits and entitlements to Military members, retirees, and family members of retirement benefits and options ● Coordinate and conduct at least six retirement seminars per year across the state ● Managing time and budget constraints ● Develops presentations and conducts training principles, policies

Vishnu Sidharth Project Manager adept at planning, organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance. Kochi, Kerala, [email protected] Experience Project Management Program Management Agile project management Analytical and Critical Thinking Team Leadership & Development Budgeting /Financial Planning Change management Vendor management Certification Certified ScrumMaster® Work Experience Project Manager, PMO • EY India MarchPresent Planned

of Airbus (A380) and Boeingaircraft. A high priority project for the airline, managing a budget in excess of $24 million across multiple departments, dispersed geographically. I was given full autonomy to complete the project requirements given my tenure and experience with the airlines. This role included all change and communications, committee meetings, change advisory board attendance and submissions, project status reporting plus senior workshop education sessions. Commercial contract management and business partnerships with international suppliers, including Sabre Systems, Airbus and Boeing with frequent international travel to the USA and the Technology Hubs in Europe. BUSINESS

it takes to run a successful healthcare business. Now, he wants to help you. Work Experience Tutor.com, Online Tutor, Jan 2018 ~ Present To further share his wealth of knowledge and experience, Chris Pfund also finds work as a tutor. His subjects are Business—Principles of Management—and Social Science—Introduction to Psychology and Research Methods. WD Management LLC, Business Partner, Chief Administrative Officer, Jan 2014 ~ Present As a business partner and the Chief Administrative Officer with WD Management, Chris Pfund has successfully transitioned new businesses from startup to Medicare certified four months. He