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extensible both for the developers and the users. MayJune 2019 Senior Software Engineer Oath Internal role change after the merger of Convertro with Oath. Led UI/UX design on internal projects, contributed as a senior software engineer, IC5. JulyJanuary 2019 Head of UI Development & Interaction Design Convertro Led Convertro Dashboard development team through an acquisition by AOL, and later an acquisition by Verizon. Responsible for managing the user experience and interactivity for Convertro's Dashboard. Iterating on the user interface constantly to make sure that Convertro's incredible wealth of data is both easy

application with useState hook and Firestore as the database, deployed on Vercel Collaborated with 5 team members, using Git for version control, and developed a weather web application. Used JavaScript to get user location and fetch open weather data Product Manager • Binance AprJulOptimized new user registration process, increased registration conversion rate by 10% Integrated Passkey identity verification in the login process to provide faster and more secure verification, and reduced SMS verification volume by 52% Designed and developed Crypto WODL game, which gained 4.6 million unique visitors within six months and had a 7-day retention rate

professionals. TVBS Media Inc. Senior UI/UX Designer August 2020 ~ August 2022 Proposing solutions for different products with Google Analytics. Establishing design system and creating the UI specs for projects. Planning and designing various large-scale event websites. ​​ Using growth hacking skills for creating conversion rate of TVBS News website with cross- functional partners. Optimizing the TVBS News website which included reorganized the information structure, adjusted layout of page contents and considered the limitations of RWD to plan the visual design. Building a brand new E-Commerce Platform with cross-functional team

2024 Taipei, Taiwan Reason of leaving: Company operational and regulatory issues. As the Head of Operations in 51Talk Online Education Group in Taiwan, responsibilities would include leading and overseeing various teams and functions within the organization. Notable Achievements: Reduced overall operational costs by 30% and increased user attendance conversion rate by over 80%. Optimized MGM processes, resulting in a 38% monthly increase in referred users through various marketing activities, surpassing competitors' conversion rates by 10%. Acquired new users through group purchasing activities, significantly lowering user acquisition costs to an average of $10, thereby maximizing cost efficiency

analyze their usage data. - Machine scheduling: help users to schedule and distribute the work loading of machines - Backstage permission management: make users control the view, edit or grant permission with different modules on the website 2. Code refactoring - Reorganizing the UI components - Formulating the norms of CSS styles - Conversion from JavaScript to TypeScript - Importing of the unit test and e2e test frameworks 3. Management - Responsible for troubleshooting whenever a team member has technical issues - Lead and help the frontend team, and facilitate members to achieve - Report the results of frontend team to CTO and CEO monthly 七

. This led to a 10% decrease in customer complaint cases. Churn Rate Optimnization ◆ Breakdown tthw user journey (UJM) and account lifecycle, optimizing expiry notification EDM11 through A/B testing. ◆ By studying data on usage dimensions and renewal performance, segmenting customers, planning exclusive consultant-led conversions/sales. ◆ Researching competitors, integrating customer insights and log trends, optimizing conversion rates from purchase page to checkout. - Reduced overall churn by 1.53% - Increased conversion rate from purchase page to checkout by 10%. Up-selling and Product Experience Optimization ◆ Decomposition of UJM

八月Present - building up and managing remote content team and all-in-one workplace on Notion - paid media advertising (Meta Ad & LINE Ad) to grow private traffics by 20% indelivering monthly marketing training program - overseeing annual marketing objectives over Notion workspace: social channels performance, content production and onsite-visiting conversion rate (%), reaching 10% from 6% inimplemented social channel strategy: social listening, target audience avatar analysis and social media trendcreated weekly storytelling posts supporting marketing metrics Creator/ owner 創辦人 • iamnotdietitian 我不是營養師 十一月Present - host 20+ on-site events and