CakeResume Talent Search

Grace Lin Ying-Cih Lin 9+ years experience in cross border e-commerce (Subtotal) 6+ years experience in cross border e-commerce (B2C) 3+ years experience in cross border e-commerce (B2B) Highlights Service-Minded Accurate Efficient Multi-tasker Supporting Microsoft Office Applications (Excel, word, power point etc.) Team work and good communication with coworkers Experience Alibaba.com - Senior Product Operation Specialist 20th Mar. - Now Taipei, Taiwan 1. To develop and to do well in production operations. 2. To serve and make sure members in good development. 3. According

providing low-cost, high-quality data and voice services to our customers. - Promote brands and develop potential markets, with an average monthly performance of 20% for new customers. (Development of more than 10 regions and hundreds of stores) - Provide perfect customer pre-sales and after-sales service, have good communication skills, can handle customer complaints proficiently, and can regularly maintain old customers, maintaining a monthly repurchase performance of more than 40%. - Good at proposing various brand stacking activities to improve brand awareness. (Assisted the company to hold on-site brand promotion activities during Indian & Chinese festivals

Summer Chen Email: [email protected] Linkedin: https://www.linkedin.com/in/summer-chen-a92123ba/ Telegram: @xsummer8 Work Experience Pragmatic Play Jan 2021 ~ Present Account Manager 1. Taking care of the clients: Assisting the clients to complete the API integration and resolve the problems after go live. 2. Being a good communicator: Correctly deliver the information or requirements between clients and teammates to complete the work efficiently. 3. New game releases: Work with teammates to prepare the related materials and notify the clients when games