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using VERITAS Backup to insure system stability and reliability, to Top-Notch Industry leaders. •Assisted with troubleshooting complex problems related to product design or manufacturing issues. Education Financed 100% of college education via scholarship Northwood University Computer ScienceSkills ⦁ Hardware/Software Upgrades ⦁ Configuration Management ⦁ Cost Analysis ⦁ Information Protection ⦁ Systems Analysis ⦁ Technical Support ⦁ Data Recovery ⦁ Software Installation ⦁ Performance Testing ⦁ Customer Service ⦁ Application Support ⦁ Hardware Diagnostics ⦁ Account Management ⦁ Customer Success Management ⦁ Windows Operating Systems (Win10 and Win11) ⦁ Product Troubleshooting ⦁ Antivirus Software ⦁ Microsoft Outlook ⦁ Hardware and Peripherals ⦁ Technical Documents Comprehension ⦁ MS Office Proficiency ⦁ Technical Troubleshooting ⦁ Application Installations ⦁ LAN/WAN ⦁ Issue

Network Support, Windows Server, IIS. Assist as a System Administrator of Solarwinds web help desk software. Culturetech, IT Specialist/ Consultant, Dec 2012 ~ Feb 2017 Web development & design, Removal of Viruses and Trojans, installation of Hardware and Software. install local and network printers, map and connect network drives. Configuration and troubleshoot of chiropractic software EZBIS. Installation and configuration of ChiroTouch software, Re-imaging of Windows operating system, Hard drive cloning and updating Windows server 2003,Windows 7 migration with WAIK and MDTSet-up Virtual Private Network (VPN) for remote medical billing, Win...

to promote business objectives and reduce budgetary constraints. Develop and maintain relationships between contractors, customers, clients, and vendors. Designing patterns and mock-ups; Creating, redesigning, and publishing advertisements. Leading, advising, and monitoring support staff. Troubleshoot PC ’s and printing equipment. Skills Technical Literacy Mac or Windows operating systems Adobe Creative Suite: Photoshop, Illustrator, InDesign, Lightroom, Adobe Premiere Pro Microsoft Office: Access, Excel, Front Page, OneNote, Outlook, PowerPoint, Project, Publisher, Word, OneDrive Corel Draw X5 Filemaker Pro Erogsoft TexPrint Cumulus QuarkXPress Traditional Screen-print Illustration Ink Pencil Marker Gouache Oil Recognitions Awarded Team 8 Artist of

Resume Yuan Fu Hsu, 徐元甫(Rio Hsu) Technical Product Manager, 產品經理 [email protected] yuanfu riohsu Skill Project Management/Scrum/CRM/Customer Support/Test Automation/Bug Tracking/Log Analysis/UML/Operating System/PKI/IoT/Website/CICD/ C/Node.js/Javascript/ TypeScript/ selenium/GoLang/Rust/PLSQL/Jenkins/vim/macOS/Linux/Windows/Shell Script/Microsoft Word,Excel,Powerpoint,Teams/Google Drive/Figma/Zoom/

Elizabeth Johnson Office Manager Knoxville, TN 37938, USA Personable Office Manager is skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Work Experience Office Manager • Anatolia Granite and Marble . Supporting Operations and Sales Management. . Opening and closing shop . Scheduling measurements, installations and repairs. . Regular contact with the Bristol Office Manager to coordinate scheduling with materials and manpower and to confirm or inform of scheduling changes. .

user support in Windows XP and Windows 7 professional in domain environments. . Install and support Cisco ASA Security Appliances, Wireless AP's and VPN's. . Implement SAN and ISCSI in VMware Vsphere ESXI 5.1 environment. Market Smart RGA, IT Consultant, Oct 2011 ~ NovProvide systems and network support for Market Smart and clients. . Configure security and management solutions for client and server systems. . Develop methods of ensuring customer satisfaction. RSC Equipment Rental, Operations Technician, Jun 2007 ~ MarProvided maintenance and troubleshooting on all types of rental equipment. . Assisted