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Roger L. Snook Jr. Guest Services | Restaurant Management | Marketing Communications [email protected] • Burleson, TXEnergetic restaurant professional with strong teamwork skills. Determined and responsible with a commitment to improving organizational efficiency, labor costs, and food expenditures. Engaging guests with dynamic brand storytelling. Work Experience General Manager • Cicis JanuaryPresent Ensured compliance with all food safety regulations and sanitation standards. Supervised and trained staff in customer service, food handling, and safety protocols. Maintained weekly labor and food cost goals. Performed regular maintenance checks on equipment to ensure proper functioning.

metrics related to SCCM operations, including disk usage and CPU utilization. Troubleshooted application deployment failures by investigating log files generated by the client computers. Conducted regular patching and software updates on servers and workstations using SCCM. Assisted with developing processes and procedures related to system administration tasks in a Windows environment. Performed periodic maintenance activities such as running hardware and software inventory scans, updating client information. Designed configuration baselines to ensure that all machines are configured according to company policy. Investigated hardware inventory issues and resolved them by troubleshooting WMI classe...

Public Works Director • Village of Homewood JanuaryDecember 2013 Supervised operations of 27-person crew in the maintenance and operation of all village infrastructure. Included repair and maintenance of 95 miles of roadway and rights-of-way, 80 miles of storm sewer and storm water collection system, fleet and vehicle maintenance, collection and disposal of residential solid waste, as well as operations and improvements to six separate facilities throughout the Village. Performed detailed evaluation of building systems and structures to determine maintenance schedules and develop a capital improvement plan. Implemented facility and systems improvements to maximize energy use