at Trend Micro, spanning 12 years and 9 months, showcasing mastery in module management, diverse testing methodologies, and top-tier customer service as a Senior Customer Service Engineer. Adept in project planning, test automation, and effective communication, consistently delivering exceptional results. 工作經歷 Project Leader | Senior Automation Test Engineer • Zealogics Inc 五月Present | Taipei, Taiwan Key Achievements: Led a test automation team, reducing operation time by 30% within 2 months. Successfully delivered automation projects on time with exceptional quality. Responsibilities: Pivotal role in the successful delivery of automation tasks. Assess, analyze, and