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7. Company assets, cars, dormitory and house insurance 8. Company maintenance management 9. Internal assessment process of the company 10. Manage petty cash application and storage 11. Dormitory and official vehicle management 12. Asian menu 13. Matters related to company lawyers 14. Recording and management of basic logistics expenses 15. Immigration Bureau-related visa and work permit applications, and interview arrangements with the U.S. and Mexican Ambassadors 16. Company inventory HR 1. Salary, SUA, FONACOT review 2. Attendance review 3. Recruitment and management of

time and propose solutions and implementation. • Tested code to ensure that the program meets the system requirements. 學歷 國立高雄科技大學（原國立高雄第一科技大學） Information Management •Project : Participate in the project of rider behavior recording system, assist in the development of android app using java. The main purpose of this project is to connect the cell phone to the sensor via BLE protocol to record the user's behavior. Relevant Coursework : Object-Oriented Programming, Data Structures, Database Management, Systems Analysis and Design

worked for, demonstrating exceptional customer service and driving operational efficiency. United [email protected] Work Experience AprilMarch 2024 Taipei, Taiwan Sr. Customer Service Representative United Health Group Dedicated health plan support providing assistasnce to members through our email ticketing platform and inbound calls. Demontrrated accuracy recording in our CRM and Jira system with precision and completeness. Compliance with HIPPA regulations and protocols to maintain the confidentiality and securty of our members informaiton. Through the implementation of effective call handling and email response tactics, results successfully contributed to a 15% reduction in average processing

URL Universitas Gunadarma System InformasiWork Experience Quality Assurance PT FPT Software Indonesia • MeiMei 2023 Responsibilities : - Perform analysis to see the suitability between the application to be tested and the existing requirements - Making Screening Scenario positive and negative case - Run the test scenario E2E for the normal case and variation test - Recording of testing process - Defect Maintenance and coordinate with developer to Retest Defect - Help track the problem of raised defects - Ensure that Application testing complies with test policies/policies including applicable standard procedures and processes. Technologies Used: Microsoft Excel, Microsoft Word, JIRA, SQL Server Studio Management, SOAPUI,WinSCP

動化控制工程學系 •工作經歷 軟體工程師 • 志聖工業股份有限公司 四月Present 1. Developed a computer monitoring system using C# programming language, which includes connecting modules and PLCs, collecting and recording database data, monitoring data and issuing alerts, and system control. 2. Designed and developed the GUI of the system to make it user-friendly and easy to operate. 3. Integrated the system with the database to retrieve and store data effortlessly. 4. Implemented

English and other private or semi-private language courses easily without hassle. - Create landing page to optimize sales funnel in company specific product. - Create foundational design systems to archive components and it variations well documented. Senior Fullstack Developer • Glints FebruaryApril 2023 | Taipei, Taiwan Updating legacy application video recording and video meeting to new one that has more benefit in performance and speed. Upgrade legacy apps plugins and code. Developing new dashboard and combine it with low code or no code platform to maximize user experience. Frontend Developer • VCGamers JuneFebruary 2023 | Taipei, Taiwan Develop new

video proofreading, and shooting English grammar tutorial videos, among other tasks. 5. Based on the content of each month's magazine and the 108 curriculum guidelines, conceptualize and generate various monthly test papers, magazine activity pages, and custom exam papers for schools, etc. 6. Responsible for recording, monitoring, and editing audio files for English test papers. 7. Contacting and negotiating with relevant partners, as well as developing contacts with unfamiliar businesses based on the themes of different magazines. 8. Checking the proofs against the original manuscripts, returning the proofs for correction, and