Gam Shawng Digital Product Management, IT Project Management Yangon, Myanmar (Burma) Certified Product Owner 6 years of experience in digital product management ( SaaS products ). Well experienced in digital product management, mobile application development, product marketing. Skilled in user-centric UI/UX design and delivering successful digital products.
Word
PowerPoint
Excel
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張育銘 Chang, Yu-Ming Technical Product Manager / Proxy Product Owner with 5-year development and business analysis experience Work Experience Technical Product Manager / Proxy Product Owner (Remote) • Innova Solutions / Optum DecemberPresent This role requires communication with Product Owner, Product Manager, Designer, Developers, and Customer Service in the US. Data is exchanged among multiple applications in the format of XSD/XML. Our product was launched to market ahead of schedule by the end of December,I did the following to facilitate product development internationally Communicated product roadmap with development team and stakeholders Collaborated
Prioritization
Project Management
Problem Solving
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product feature introduction emails, and product experience optimization to increase product usage rate and first purchase rate. - 10% increase in click-through rate for new registration welcome emails - 30% increase in product usage rate, and 5% increase in first purchase rate. Customer Service Team Leader SepAprCustomer Service Operations Management ◆ Trained 10+ members and developed comprehensive educational training materials and assessment plans. ◆ Established 40+ customer complaint-handling SOPs and technical support management procedures. Implemented service quality indicators and performance evaluation management methods. ◆ Responsible for integrating service support for projects in other
Product Management
Data Driven Decision Making
Critical Thinking and Problem Solving
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months and had a 7-day retention rate of 90%, higher than the 80% of the entire Binance.com site Senior Product Management Specialist • CyberLink MarMarPlanned video editing Android & iOS App product strategy and features, increased product usage by 442% and revenue by 158% Designed photo editing Android & iOS product strategy and features, managed development schedule, and increased subscription user revenue by 34% Designed and planned AI image processing features and UI processes, helping product revenue grow by 26% and reducing subscription user churn rate by 10% Senior Product Specialist • BenQ SepMarPlanned and executed 4K projector product projects, achieving
Product Management
Product Roadmap Planning
Data Analysis
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Project Lead / Tech Lead / Team Lead / Technical Manager
En un mes
程, Docker Containers 與 Kubernetes 系統管理 長宏專案 — PMP認證培訓課程 Japanese — 完成 中階 程度實體課程 English — 聽說讀寫皆為中等程度( TOEIC 700分 ) 資格認證 Project Management Professional Project Management Institute九月 2023 到期 Red Hat Enterprise Linux 5 Redhat十一月 2012 到期 紅心辣椒期間專案 技術維運專案 (目前) 擔任技術維運部經理一職帶
Linux System Administration
System Engineering
Network Administration
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Más de 15 años
台北城市科技大學
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