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張育銘 Yu-Ming Chang
Technical Product Management | Business Analysis | IIBA-CPOA
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張育銘 Yu-Ming Chang

Technical Product Management | Business Analysis | IIBA-CPOA
I work as proxy product owner for a US software company in healthcare sector.

Featured Resume

Last updated on Feb 19th 2024

Professional Background

  • Current status
    Employed
    Ready to interview
  • Profession
    Project / Product Management
    Full Stack Development
  • Fields
    Information Services
    Software
    Health
  • Work experience
    4-6 years (4-6 years relevant)
  • Management
    I've had experience in managing 1-5 people
  • Skills
    Prioritization
    Project Management
    Problem Solving
    JavaScript
    React
    Mongoose/MongoDB
    Product Management
    Technical Documentation
    Communication Skills
    Asynchronous Communication
    Leadership and Teamwork
    Requirements Analysis
    Solution Design
  • Languages
    English
    Fluent
    Chinese
    Native or Bilingual
  • Highest level of education
    Master

Job search preferences

  • Desired job type
    Full-time
    Interested in working remotely
  • Desired positions
    Software Engineer / Backend Engineer
  • Desired work locations
    Taiwan
    Singapore
    United States
    Canada
    Bangkok, Thailand
    Berlin, Germany
  • Freelance
    Non-freelancer

Work Experience

Logo of the organization.

Technical Product Manager / Proxy Product Owner (Hybrid)

Optum
Full-time
Dec 2022 - Present
Taiwan
This role requires communication with Product Owner, Product Manager, Designer, Developers, and Customer Service in the US. Data is exchanged among multiple applications in the format of XSD/XML. Our product was launched to market ahead of schedule by the end of December, 2023. I did the following to faciliatate product development internationally - Collaborated with extended stakeholders in the US to define requirements - Translated requirements into development stories for engineers using JIRA and Confluence - Prioritized backlog items to keep development team focus on key business directions - Filled information gap for team members in the US and Taiwan - Mitigated gap between expectation and implementation through timely feedback in standup meeting
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Sr. Business Analyst (Remote)

Jan 2019 - Jan 2022
3 yrs 1 mo
> Worked with 6 cross function teams to develop 5 software solutions (M365 RPA + VBA) using Agile methodologies. Quotation process was speed up by 96%, from 2 hours to 4 minutes. In addition, OOP was implemented to increase runtime performance by 3 times. > Led intern to automate monthly manual reports, which improves process time by 76% and data accuracy by 10%
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Business Analyst (On-Site)

Jun 2016 - Jun 2018
2 yrs 1 mo
> Worked cross-functionally to automate internal processes by developing VBA and RPA. 9 NPA reports were fully automated and integrated with mailing service and online dashboard; HR offering process was speed up by 92%; enterprise sales promotion was automated covering ~90 leads each quarter > Designed a mechanism to onboard users to new automated process, so that new process could run itself autonomously with minimum supervision

Education

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Other
Web Backend Route
2022 - 2022
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Master of Business Administration (MBA)
Business Process Management
2015 - 2017

Licenses & Certifications

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International Institute of Business Analysis (IIBA)
Credential ID: 90518830
Issued Dec 2023
No Expiration Date