This role requires communication with Product Owner, Product Manager, Designer, Developers, and Customer Service in the US. Data is exchanged among multiple applications in the format of XSD/XML. Our product was launched to market ahead of schedule by the end of December, 2023. I did the following to faciliatate product development internationally - Collaborated with extended stakeholders in the US to define requirements - Translated requirements into development stories for engineers using JIRA and Confluence - Prioritized backlog items to keep development team focus on key business directions - Filled information gap for team members in the US and Taiwan - Mitigated gap between expectation and implementation through timely feedback in standup meeting

> Worked with 6 cross function teams to develop 5 software solutions (M365 RPA + VBA) using Agile methodologies. Quotation process was speed up by 96%, from 2 hours to 4 minutes. In addition, OOP was implemented to increase runtime performance by 3 times. > Led intern to automate monthly manual reports, which improves process time by 76% and data accuracy by 10%

> Worked cross-functionally to automate internal processes by developing VBA and RPA. 9 NPA reports were fully automated and integrated with mailing service and online dashboard; HR offering process was speed up by 92%; enterprise sales promotion was automated covering ~90 leads each quarter > Designed a mechanism to onboard users to new automated process, so that new process could run itself autonomously with minimum supervision